Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleRettie recently assisted with the sale of our flat and were very efficient and professional at all times.
Fraser's sound advice ensured a satisfactory outcome and I have no hesitation in recommending Rettie to others.
Alan · 16 May 2024
Agent replied · 15 June 2024
Hi Alan, thank you for taking the time to leave us a review, it is greatly appreciated. We will let Fraser know you were happy with the outcome, and good to know you would recommend us. Best wishes Rettie Edinburgh
★★★★★ 5/5
GooglePhoebe Bolton handled the sale of our home in East Lothian and was absolutely faultless start to finish. She kept us really well updated with progress all the way through and was overall just brilliant. Would highly recommend Rettie for any property sale. Thanks again Phoebe!
Georgina · 20 August 2023
Agent replied · 15 June 2024
Hi Georgina, thank you so much for leaving a 5 star review for Phoebe. We are delighted to hear that she was so brilliant and that you would highly recommend us. Best wishes Rettie & Co.
★★★★★ 5/5
GoogleWe were provided with excellent advice on the timing of our sale, the marketing and valuation which allowed us to complete our sale within 3 months and secure the new property we wanted.
Ian · 16 May 2024
Agent replied · 15 June 2024
Hi Ian, thank you for the 5-star review, we really appreciate it. We are delighted to have helped you with the completion of your sale within 3 months, and wish you all the best in your new home. Kind regards, Rettie Edinburgh
★★★★★ 5/5
GoogleI was delighted with the way that Retties handled the sale of my property. They gave good advice and, from my point of view, they made the process very simple.
Miller · 27 June 2024
Agent replied · 26 August 2024
Hi Miller, thanks for taking the time to leave us a 5-star review. It is great to hear about your positive experience with the team and you are pleased with the outcome.
Best wishes,
Rettie Edinburgh
★★★★★ 5/5
TrustpilotSuperb professional service
Superb professional service, don’t understand why people give one star??
Fast friendly service.
Cccc · 4 February 2026
★★★★★ 5/5
GoogleI found Rettie first class with selling our house. They achieved an excellent result. Throughout the process they were there to support us and offered assistance whenever needed.
Fraser · 27 July 2024
Agent replied · 26 August 2024
Hi Fraser, thanks for taking the time to leave us a 5-star review. It is great to hear about your positive experience with the team and pleased with the outcome.
Best wishes,
Rettie Edinburgh
★★★★★ 5/5
GoogleA friendly and relaxed service by the gentleman from Retties.
Bill · 13 March 2025
Agent replied · 25 April 2025
Hi Bill, thank you for taking the time to leave a 5-star review. We are so pleased to hear about your positive experience! We will ensure to pass your comments on to the team.
Best Wishes,
Rettie Edinburgh
★★★★★ 1/5
TrustpilotHope you are lucky
May be I was unlucky to get Michael as the point of contact from Rettie or its the whole branch that's absolutely a nightmare to deal with. I hope the first one is true but honestly have never come across any service so unprofessional in my last 10 years of stay within UK.I was with them for 3 years and hope never again I need to contact them.
Somak · 9 December 2023
★★★★★ 5/5
GoogleWe found the Retties team professional, helpful, knowledgeable and very effective. Two sales and one purchase, all handled extremely well, with great communication throughout. Would use again.
Kim · 16 May 2024
Agent replied · 15 June 2024
Hi Kim, thank you for leaving us a 5-star rating, we are really appreciate it. It is great feedback to hear - two sales and one purchase, all progressed to your satisfaction. We hope you have many happy years in your new home, but we are also happy to hear you will use us in the future. Best wishes Rettie Edinburgh
★★★★★ 4/5
Trustpilotreliable service
In general , Rettie &co offers a reliable service for tenants. Used to make a complaint due to significant delay of major repairs and maintenance, but now everything goes smoothly after we have a new account manager (J.S).
Baby · 25 March 2025
★★★★★ 4/5
GoogleContact with Georgina Sneller and found her to be patient, understanding and not pushy. As I have mentioned to her, as soon as all is wrapped in the courts, I will be arriving in Scotland. The efforts she has shown so far has certainly been noticed.
See you all soon I hope. Merry Christmas and a wonderful New Year to you all .
Gordon Kidd.
Gordon · 17 June 2018
Agent replied · 15 June 2024
Hi Gordon, thank you for taking the time to leave your feedback, it is appreciated by Georgina and all the team. Many thanks, Rettie & Co.
★★★★★ 5/5
GoogleI went on here because its the festival and I cant be there.
This is a slick site and has some gorgeous properties that I wish I could buy, but I am currently a Londoner. Maybe soon Scotland.
Nicola · 16 June 2023
Agent replied · 15 June 2024
Hi Nicola, thanks for the 5 star review, and hopefully we can help you with a move to Scotland in the future! Best wishes from Rettie & Co.
★★★★★ 5/5
GoogleIt was a very pleasant experience dealing with Nick Scott. Things have changed a lot since my last move 35 years ago! I found Nick to be extremely helpful and would definitely recommend Rettie.
Frances · 16 June 2023
Agent replied · 15 June 2024
Hi Frances, thank you for leaving a 5 star review for Nick, it is greatly appreciated. Things have changed a lot, so we are glad he was able to help with the process. Best wishes from Rettie & Co.
★★★★★ 5/5
GoogleWe are absolutely delighted with the excellent advice and superb service received from the staff at Rettie & Co, Bell Street, St Andrew and in particular, George Lorrimer, Director, and Caitlin Clark, Sales Negotiator. From our first meeting to offers being received, the entire process has been seamless. Thank you to everyone involved in securing a buyer for our charming holiday property - what a well oiled and efficient machine!
Dr & Mrs K Winton, Edinburgh
Eleanor · 16 June 2022
★★★★★ 1/5
TrustpilotThey bet on their integrity for playing…
Playing the same trick to put "Pet Considered" to distinguish clients, but no property is really accepted Pet.
Tat · 2 August 2025
★★★★★ 5/5
GoogleVery pleased with the service we received. Everyone we dealt with was professional and helpful and we wouldn't hesitate to use Rettie again in the future. 5 stars!
Ilias · 16 June 2023
Agent replied · 15 June 2024
Hi Ilias, thank you for leaving a 5 star review, it is greatly appreciated, we are delighted to hear you had such a pleasant service. Best wishes from all the team at Rettie & Co.
★★★★★ 5/5
GoogleVery prompt and knowledgeable offering great advice.
David · 20 August 2024
Agent replied · 26 August 2024
Hi David, thanks for taking the time to leave a 5-star review, we are pleased to hear about your positive experience with the team.
Best wishes,
Rettie Edinburgh
★★★★★ 5/5
TrustpilotMy property manager
My property manager, Iwona, has been so helpful and friendly. Always offering great advice and sympathetic with problems that arise
JUDITH · 30 April 2025
★★★★★ 5/5
GoogleRettie are so helpful and do their very best to help you find the right property. They keep you updated and are pleasant and professional
Deborah · 16 June 2023
Agent replied · 15 June 2024
Hi Deborah, thank you for leaving a 5 star review for our Edinburgh sales team. Best wishes Rettie & Co.
★★★★★ 5/5
GoogleWe bought our first home through Rettie and had a very positive experience from start to finish. The agents were friendly and accommodating when we asked for additional viewings. Phone calls were quickly returned and we felt very secure in our decision to purchase our current home.
Caitlin · 17 June 2019
Agent replied · 15 June 2024
Dear Caitlin, we appreciate you taking the time to leave us with your review. Everyone at Rettie & Co. is delighted to hear that we continue delivering a 5-star service to our clients. Many thanks, The Rettie Team
★★★★★ 5/5
GoogleOne of best agencies in Edinburgh, high professional service provided by team and very helpful. Highly recommended Proclean24H
Marcel · 19 September 2023
Agent replied · 15 June 2024
Hi Marcel, thank you for leaving a 5 star review for our Edinburgh Sales Team. Best wishes Rettie & Co.
★★★★★ 5/5
Trustpilotefficient & helpful
My portfolio manager, Jessica, gave helpful advice and managed a change of tenants efficiently and well
Andrew · 20 March 2025
★★★★★ 5/5
TrustpilotMia and Zoe on the front desk are…
Mia and Zoe on the front desk are always very helpful and friendly and professional.
John · 20 March 2025
★★★★★ 1/5
TrustpilotTerrible service
Terrible service, tried to get a mortgage via one of their advisors. Never got back to me, have a mountain of emails chasing her constantly. This also happened to another family member with the same mortgage advisor. Would never recommend the mortgage service unfortunately.
Leanne · 21 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.