Trusted Agent profile · Edinburgh

Portolio Edinburgh reviews

★★★★★ Excellent

148 reviews across 2 platforms

Portolio Ltd, Westpoint, 4 Redheughs Rigg, Edinburgh, EH12 9DQ

Portolio's office in Edinburgh, at Portolio Ltd, is rated 5.0 out of 5 across 148 reviews on two platforms, including 144 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

144

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Portolio, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

I am really glad I went with Portolio in selling my flat, amazing communication and quick and effective results. I was kept in the loop from start to finish with quick responses from the guys in the team. Their fees reflect the work that they do and they show proactiveness throughout the whole process. Thank you once again and great work you guys are doing at portolio.

Kay · 16 June 2022

Agent replied · 15 June 2024

Thank you for posting such a nice review Kay. We were really delighted to help you to sell your property while your tenant remained in their home. We look forward to working with you again. Thanks, Chris & Ross.

5/5

Google

Portolio did not only liaise with the vendor and the property management company for all viewings, all additional information about the property, but when it was finally decided to put an offer in he negotiated a reasonable discount, which was then promptly agreed at a fixed price. Portolio was a real helping hand in the whole process finding good properties and avoiding offers over, highly recommended, have already used again, a real understanding of the whole market was very helpful

Stay · 17 June 2019

Agent replied · 15 June 2024

Hi, we really appreciate you taking the time to post a review of our services. It was great helping you secure another investment property. Receiving a 5 star review really does mean a lot to us, we look forward to working with you again in the future. Thank you, Ross

5/5

Google

I have dealt with both Chris and Ross from Portolio and their service was outstanding. They are extremely professional and trustworthy and will not hesitate to deal with them again. They understood my needs and acted on my behalf as if it was their Property. They were always available and replied to my calls/ emails for any enquiry I had and were supportive in providing solution or referring me to someone who could support. They are also extremely friendly and easy to deal with. Thank you and keep it up!

Wassim · 17 June 2019

Agent replied · 15 June 2024

Hi Wassim, thank you for taking the time to post a review of our service. It really means a lot to us that you've rated us as 5 stars. We were delighted to help you find a suitable buy-to-let property. I'm sure the property will be a great investment for you and your family. We look forward to working with you again in the future. Ross & Chris.

5/5

Google

Working with Chris and Ross at Portolio to sell my tenanted property was the best decision I could have made. From the outset they provided me with balanced fact based information, which allowed me to decide that selling the property with the tenant in place would make the best financial and practical sense for me. They took full control of viewings and worked well with the tenant to ensure they ran smoothly. Communication was frequent, clear and supportive, and offers were received very quickly indeed. The whole process from initial enquiry to completed sale was fast, efficient and overall, amazing! I've already recommended the service to others, and wouldn't hesitate to work with Chris and Ross again.

Amy · 17 June 2019

Agent replied · 15 June 2024

Hi Amy, thank you for posting such a fantastic review! It was great working with you to help sell your property with a sitting tenant. We're delighted you found our estate agency service saved you time and money. We wish you all the very best for the future and you know where we are should you require our services again. Thanks, Chris & Ross.

5/5

Google

Portolio handled the sale of my tenanted flat with professionalism and precision. They kept in touch even when nothing was happening.

Florance · 17 February 2026

5/5

Google

Ross and Chris were very easy to work with; professional, efficient and competent. The whole process of selling our tenanted property was seamless.

Aisling · 16 June 2021

Agent replied · 15 June 2024

Thanks for the great feedback Aisling. We were delighted to assist you (and your tenants) with the sale of your tenanted property. Thanks for using our services. All the best, Ross & Chris.

5/5

Google

Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up to the promise. Ross took care of everything and handled the various 3rd parties efficiently while ensuring I was in the loop and had input when desired. We achieved a sale in good time without hitches. I will use next time for sure as it’s very much preferable to taking a property back, redecorating, finding void period, viewings etc

Chris · 18 November 2023

5/5

Google

Delighted with the service we got. It wasn't an easy deal, but Portolio made it easy.

Michael · 17 April 2025

Agent replied · 24 August 2024

Thank you for your 5 star feedback, Michael. All the best, Ross & Chris.

5/5

Google

A very professional service from start to finish. Chris was most helpful and we sold a property to another investor within two days of the property being listed.

Charles · 17 June 2019

Agent replied · 15 June 2024

Your 5 star review is much appreciated Charlie. We were delighted your property was snapped up so promptly! It was a great investment opportunity. We are ready to assist again with the next one! Thanks again, Ross.

5/5

Google

I recently purchased a property with sitting tenants through the team at Portolio. The process was quick and efficient eliminating most of the stress usually involved in this kind of transaction. The response to enquiries was quick with questions answered by return. I was very happy with the excellent and professional assistance provided by Portilio and would have no hesitation in using them again or recommending them to others.

Gilbert · 16 June 2021

Agent replied · 15 June 2024

Thanks for the great feedback Gilbert, we were delighted to assist with your buy-to-let search. Please do not hesitate to get in touch should you need us in the future. Ross

5/5

Google

Portfolio came recommended by our letting agent when we wanted to sell our buy to let flat in Edinburgh. The process went smooth and fast. We're completely satisfied with the results and the attention from Ross MacDonald at Portfolio and will not hesitate to use their services again.

Peter · 16 June 2023

Agent replied · 15 June 2024

Hi Peter, Thanks for your 5 star review! Thanks again for using our services to sell your tenanted property. It was great to work with you and your tenants to faciliate a sale which kept them in their home. All the best, Chris & Ross.

5/5

Google

Great service and very efficient exchange at time of sale.

Mdsabroad · 17 April 2025

Agent replied · 24 August 2024

Many thanks for your 5 star feedback! We were delighted to assist you with your tenanted property sale. All the very best for the future, Ross & Chris.

5/5

Google

If you are looking for a personalised experience when selling or buying a property I couldn’t recommend the guys from Portolio highly enough. They keep you updated all way through the process and all adverts and pictures etc were sent for my opinion first. Definitely go to these guys if you want the best.

Irene · 16 June 2022

Agent replied · 15 June 2024

Thank you Irene! It was great working with you to sell your property. Please do not hesitate to get in contact again should you need us in the future. Thanks, Chris & Ross.

5/5

Google

Ross and Chris are both really helpful, easy to work with and were able to get a result for me within a reasonable timescale. It is great to receive ongoing rent right up to the point of sale - so much better than a property being empty during marketing. Happy with the service provided.

Sandra · 16 June 2022

Agent replied · 15 June 2024

Thank you Sandra for the feedback. It was great working with you to sell your tenanted property. All the best, Ross & Chris.

5/5

Google

Portolio were of great assistance to me in the sale of my Edinburgh flat. Despite a change in the circumstances of my sale, they continued to assist in whatever way they could, and successfully sold my property. Portolio's advice was direct and honest, and I would recommend them highly.

Andrew · 16 June 2022

Agent replied · 15 June 2024

Thank you so much Andrew! It's been a real pleasure to help and we wish you all the best :) Ross & Chris

5/5

Google

Excellent service from Ross and the team

Morten · 16 June 2021

Agent replied · 15 June 2024

Thank you for taking time to post a review Morten. It was great working with you! We very much look forward to working with you again in the near future. Ross.

5/5

Google

I've experienced nothing but excellent support from Ross over the past few months. He is knowledgeable, honest and professional. It's a genius business he and Chris have set up. I only wish they worked in England too. I wish them every success and look forward to working with them time and again in the future.

Alice · 16 June 2021

Agent replied · 15 June 2024

Hi Alice, thanks so much for taking the time to post a review of our services. It has been a pleasure helping you with your property investments. We very much look forward to continuing to assist whenever you need us. Chris & Ross.

5/5

Google

Ross and Chris exceeded our expectations. Their knowledge of the market and professionalism throughout the entire process smoothed what we expected be a very stressful experience. I would certainly use them again and give them a strong recommendation

Stewart · 16 June 2023

Agent replied · 15 June 2024

Hi Stewart, many thanks for taking the time to post a review. It was a pleasure to help you sell your property and keep your tenant in their home. Please do not hesitate to contact us shopuld you ever need our services in the future. Thank you! Ross & Chris.

5/5

Google

This was a seamless transaction with two properties being sold

Robert · 15 December 2024

Agent replied · 10 December 2024

Robert, thanks for taking the time to post a 5 star review! It was our pleasure to assist you with selling your tenanted properties. All the best, Ross & Chris.

5/5

Google

I have now sold 2 buy to let properties using the services of the team at Portolio and I can't recommend them highly enough. In each case they secured offers within days and kept me fully informed throughout, while seamlessly liaising with lawyers and rental agents to ensure the process was as smooth as possible. Good job guys.

Jonathan · 16 June 2020

Agent replied · 15 June 2024

Hi Jonathan, thank you for taking the time to review our services. We're delighted to help guide you through the process of selling 2 tenanted properties. Your 5 star review is greatly appreciated by us both. Thanks again, Ross & Chris.

5/5

Google

I was introduced to Chris and Ross at Portolio after deciding to sell one of my tenanted properties in Scotland. Being a remote investor, I needed a trusted local agency with an outstanding network and efficient processes; Portolio over-delivered on all of this and more. Highly recommended!

Doug · 16 June 2022

Agent replied · 15 June 2024

Hi Doug, many thanks for taking the time to post this lovely review! Thanks also for asking us to assist you to sell your property with the tenants in situ. It was our pleasure to help you and your tenant. All the best, Ross & Chris.

5/5

Google

We were very finicky clients, but Ross and his partner were most helpful and supportive throughout the process and even afterwards. I recommend Portolio, without reservation, as the best place to buy a tenanted investment property.

Neville · 16 June 2023

Agent replied · 15 June 2024

Thank you for your review Neville. We were delighted to help you and Liz. You know where we are should you ever need our services in the future. All the best, Ross & Chris

5/5

Facebook

Could not have asked for a better team to sell my tenanted property through. Ross and Chris very professional yet friendly and communication was excellent throughout the process. I live in Northern Ireland and was selling my property in Edinburgh and they made it extremely easy for me. Highly recommend these guys! Thank you so much!

Lindsey · 14 May 2020

Agent replied · 22 February 2025

Hi Lindsey, thanks for the great feedback! Thanks also for asking us to assist you with selling your tenanted property. We were delighted the sale completed earlier in the week despite the lockdown. Your tenant was very happy that his family could remain in their home after the sale and transfer of ownership. We wish you and your family all the best for the future. Ross & Chris. ❤️

5/5

Google

These guys have delivered an excellent service to sell my flat, from providing sound advice, to managing all aspects of the sale, I wouldn't hesitate to recommend them to anyone considering selling a tenanted property.

Dave · 16 June 2023

Agent replied · 15 June 2024

Hi Dave, thanks so much! It was real pleasure to help you with this. Many congrats again on the sale and getting on with achieving life's goals :) Chris & Ross

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Questions about Portolio Edinburgh

Has Portolio won any awards?

Yes. In The Trusted Agent 2026 awards: Portolio, Edinburgh won Trusted Agent.

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