Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my flat through Portolio, and the experience was fantastic! They made selling my tenanted property a breeze, handling everything with such ease and professionalism. The process was completely hassle-free and stress-free, and …
Chailey · 17 April 2025
Agent replied · 24 August 2024
Thank you for taking the time to write such a wonderful review! We were delighted to assist you with selling your tenanted property. Thanks for putting your faith in us. Ross & Chris.
★★★★★ 5/5
GoogleVery professional ... and always so helpful.
So easy and perfect to keep the tenants still in situ too.
Thank you so much.
Sheila Campbell
Sheila · 17 August 2025
Agent replied · 17 April 2026
Thank you for the 5 star review, Sheila. It was a pleasure helping you sell your tenanted property. We wish you all the very best. Thank you, Ross & Chris.
★★★★★ 5/5
GoogleI was recommended to get in touch with Portolio on my cautious approach, but over time until to the end, I was so delighted to find Portolio's services that has been absolutely exceptional and I have learned a number of things too that I never expected to. The sale of my tenanted property was completed within 3 months after Portolio was first approached.
Without a doubt, I would get in touch with Portolio again to sell my next tenanted property
Scott · 16 June 2022
Agent replied · 15 June 2024
Thanks Scott. We were delighted to help you sell your tenanted property and are ready to assist again when you need us in the future. All the best, Ross & Chris.
★★★★★ 5/5
GoogleRoss and Chris were extremely professional, efficient and diligent in all matters when assisting me in the sale of my property. There were a few issues we had to overcome during the course of the sale but the advice provided was quick and on the mark. I would definitely work with Portolio again.
Andrew · 16 June 2023
★★★★★ 5/5
GoogleI have sold two of my properties with Portolio's help, and am contemplating selling a third. I found them to be efficient, and helpful, taking all the hard work from my hands. I would have no hesitation in recommending them. You don't have the worry of an empty property sitting adding up costs while waiting for a buyer, as you get rent right up until the sale is completed.
Sheena · 16 June 2023
Agent replied · 15 June 2024
Hi Sheena, many thanks for posting a review of the service you received from us. Its been really great working with you and we look forward to assisting you again as and when the time is right. All the best, Chris & Ross.
★★★★★ 5/5
GoogleGreat service. Many thanks for your helpm Ross. Hope to do more deals with you in comming months. Thanks again.
B · 17 August 2025
Agent replied · 17 April 2026
Thank you for your feedback! We look forward to assisting again in the future when the time is right. All the best, Chris & Ross.
★★★★★ 5/5
GoogleWe have just completed on a property that was sent to us from Ross at Portolio. We arranged a viewing and had an offer accepted within 48 hours. This was due to Ross being reachable and not following traditional hours. Communication is key and Ross nailed it!
Hopefully this will not be the last time we do business with Portolio.
Chris
CK Property Investments & Lettings Ltd
Chris · 16 June 2023
Agent replied · 15 June 2024
Thanks Chris. We really appericate you taking the time to post a review of our services. We look forward to working with you again in the future. Thanks, Chris & Ross.
★★★★★ 5/5
GooglePortolio has provided good and professional services to my recent property purchase through the company. Ross, co-founder of Portolio has provided quick response to my queries on the property. Highly recommended Portoluo for potential investors.
Daniel · 16 June 2021
Agent replied · 15 June 2024
Hi Daniel, many thanks for your 5 star review! We were delighted to assist with your investment property purchase. We look forward to working with you again in the near future! All the best, Chris & Ross.
★★★★★ 5/5
GooglePortolio provided me with a great service, providing honest advice on the pros and cons of selling tenanted property and good guidance throughout the sale process. Highly recommended!
Richard · 17 April 2025
Agent replied · 15 June 2024
Hi Richard, many thanks for taking the time to post a 5 star review! We were delighted to assist you with selling your tenanted property. I'm glad you found the process a positive one. All the very best for the future, Ross & Chris.
★★★★★ 5/5
GoogleRoss and the team were superb. Went that extra mile to help ensure I got a great deal on the sale of my property. Delighted. Highly recommended.
Matthew · 16 June 2022
Agent replied · 15 June 2024
Thanks for the amazing feedback Matthew! Congratulations on your sale, all the best for the future. Ross & Chris.
★★★★★ 5/5
GoogleThank you to Ross from Portfolio for all his help with our property interest. Very professional in all his dealings with us which was much appreciated.
Andy · 16 June 2022
Agent replied · 15 June 2024
Thanks Andy. Hopefully we'll be able to assist you again when the time is right. Thanks, Ross & Chris.
★★★★★ 5/5
GooglePortolio IS the answer if you are looking to sell a rental property with tenant in situ. I looked at the alternative - giving notice to a long standing tenant, refurbishment for the private market with an uncertain future value and no rental income while we did this - and it was lacking in appeal. Ross handled the sale professionally with just the right amount of advice and contact. I am delighted with the result, especially as all undertaken during the pandemic. I'm sure the tenant, who has retained his home of 15 years, is too.
Stephen · 16 June 2021
Agent replied · 15 June 2024
Hi Stephen, thank you for your 5 star review! We were really delighted to facilitate a sale which worked for you and your long-term tenant. Many thanks once again for deciding to use our services! All the best for the future, Ross & Chris.
★★★★★ 5/5
GoogleHave had an excellent experience selling our tennanted property
with the help of Ross and Chris at Portolio , we were renting out the
family home to help pay my mums care home fees and when the time came to sell finding a buyer willing to take on the property with tennant remaining was the best option for all concerned , no distress / disruption for the tennants , no pre sale repairs or refurbishment for us and no giving notice and waiting to sell. The service was professional and friendly , a buyer was found within a week and Portolio kept everything ticking along by liasing with our solicitor, our letting agent and the buyer
right up to the day of the sale , job well done , would definitely recomend.
A · 16 June 2021
Agent replied · 15 June 2024
Thank you! We were delighted to have assisted you with selling your tenanted investment property. Your tenants were lovely so it was great to facilitate a sale for you which kept them in their home. Many thanks again for deciding to use our services. All the best, Chris & Ross.
★★★★★ 5/5
GoogleI am delighted to be able to post such a positive review for Portolio. We recommend them to clients who are looking to sell properties with tenants in situ and I am pleased to say they did a really good job while selling one of our Director's own properties. We had some really good tenants but it was the right time for the Director to sell the property. By using Portolio our tenants retained their home and we retained rental income right up until the point of sale. This was particularly important as the first purchaser had to withdraw their offer. If the flat had been on the open market we would have had a few months of no income and mortgage payments to make and the hassle of changing our insurance etc- however because we had rental income coming in there was no real stress and we had the luxury of being able to wait for another good offer. The sale was seamless and the tenants were pleaed to have very little disruption to their lives - especially important during Covid. Chris and Ross did an excellent job and it was great to expereince first hand the service they have offered for a number of our clients to date. Thank you!
Chapmans · 16 June 2021
Agent replied · 15 June 2024
Thanks for the feedback. We were delighted to help facilitate the sale of the property with the tenants in situ. Thanks for asking us to assist, we're ready to help any of your clients should they need our services. All the best, Ross.
★★★★★ 5/5
GoogleWorking in property ourselves, we had hoped for good results using Portolio to sell our Aberdeen property...within 24 hours of listing we had an offer, within 48 hours we had two! The team at Portolio were very effective at communicating and negotiating on our behalf, leading to a concluded sale within a few short weeks of listing - couldn't be happier with the service and we're advocating Portolio to all landlords we know who are considering selling their tenanted property!
Grouse · 16 June 2021
Agent replied · 15 June 2024
Thanks for posting such a great review! We were delighted to help with the sale of your tenanted property. From listing it online to concluding the sale, the process was 5 weeks! One of the quickest we've been involved in. Thanks again for deciding to use our services. Ross & Chris.
★★★★★ 5/5
GoogleI have just sold a property through Portolio and found the process to be smooth and trouble free!
The guys are professional, easy to deal with and know their market well.
I would definitely recommend them to anyone wishing to sell a property particularly landlords like myself who are looking to sell tenanted properties.
It is a win win situation - landlord doesn't have to evict tenants then deal with a long void during the sale process and the buyer doesn't need to find a tenant therefore their service is ideal for investors too.
Makes total sense and worked perfectly for me.
Ken Fowler
Ken · 16 June 2021
Agent replied · 15 June 2024
Hi Ken, many thanks for taking the time to post a review. Your 5 star review is greatly appreciated by us. Thank you for using our services, we were delighted to assist with selling your buy-to-let property. All the very best, Ross.
★★★★★ 5/5
GoogleI just wanted to provide a quick review of the service that I received from Portolio Ltd during the process of marketing and ultimately selling my investment property.
I was introduced to Ross & Chris through my letting agent and informed that Portolio specialise in selling investment properties to active investors.
Ross immediately got to work in order to obtain the required information and photographs of the property to allow marketing to start as quickly as possible.
Although the property took longer to sell than both Portolio and myself wanted, I have been very impressed with the way that Ross maintained focus and never stopped marketing & promoting my property. Ultimately we did achieve a sale at a price that was acceptable for both myself and the investor/buyer.
I was very impressed with how Ross maintained excellent levels of communication with all the relevant stakeholders throughout the full process.
In conclusion, the whole process and experience with Portolio has been very positive and I would definitely use these guys again and recommend them to any investor that is considering selling or buying an investment property.
Thanks guys
Paul
Paul · 16 June 2021
Agent replied · 15 June 2024
Hi Paul, we really appericate your 5 star feedback! Thank you. It was a pleasure helping you sell your tenanted property. We wish you all the very best for the future. Ross
★★★★★ 5/5
GoogleI used Ross and Chris for carry out the services required to sell my tenanted place and I must admit from the introduction to the completion they have been brilliant. Constant contact and updates along the way and also very easy to deal with. Would highly recommend using Portolio.
Gavin · 17 March 2024
Agent replied · 15 June 2024
Thank you Gavin! Thanks again for deciding to use our services to sell your property with the tenants in situ. We wish you all the very best for the future, Ross & Chris.
★★★★★ 5/5
GoogleI was very impressed with the service from Ross and Chris at Portolio. I spoke to one other agent before deciding to go with Portolio for the sale of my rental flat and I was immediately impressed with their responsiveness and approach. They were eager to get the instruction without being pushy. They set out a clear strategy for the sale and at every stage did what they said they were going to. They delivered a quick sale at above my expectations. I would not hesitate to recommend Portolio.
Jamie · 16 June 2020
Agent replied · 15 June 2024
Hi Jamie, many thanks for taking the time to post a review of our services. We were delighted you decided to choose Portolio to help you sell your property. You know where we are should you ever need our help in the future. All the best for the future, Ross & Chris.
★★★★★ 5/5
GoogleChris found a buyer for my tenanted property in Edinburgh. Communication was excellent and he managed all the different parties involved in the sale. TBH, I'm not sure how/if at all we could have sold the property without him. A really excellent service and I can't recommend Portolio highly enough.
C · 17 January 2024
Agent replied · 15 June 2024
Thank you for taking the time to post such a nice review. It means so much to us that you've had a positive experience. All the best, Chris & Ross.
★★★★★ 5/5
GoogleRoss and Chris were wonderful. Selling my property during lockdown was fraught with difficulty.
Throughout they were polite,patient and considerate. I can not recommend Portolio highly enough.
Iain · 16 June 2021
Agent replied · 15 June 2024
Thank you for the excellent feedback. We were delighted to assit you with the sale of your investment property. All the best for the future. Ross.
★★★★★ 5/5
GoogleAs a sitting tenant I was a little worried about how the change over would be, but Ross kept me in the loop throughout the process and kept me at ease.
L · 16 June 2020
Agent replied · 15 June 2024
Hi Leanne, we understand it must have been a bit of a shock when your landlord informed you they were selling your home. We're delighted to have been able to assist and facilitate a sale for your landlord while keeping you in the property. We hope you and your family enjoy many more happy years at the property! All the best, Chris & Ross.
★★★★★ 5/5
GoogleChris and Ross were fab. I dealt with Chris initially and then Ross. I kept up to date and informed throughout the process. The tennant was kept informed by Ross. Very professional and I would highly recommend using Portolio!
Sarah · 20 August 2023
★★★★★ 5/5
GooglePortolio Ltd recently were engaged by us to find buyers (property investors) for two of our HMO properties. We have now completed the sale of one of the properties and the second one is under offer. During the whole marketing and selling process, Portolio Ltd worked diligently and professionally with regular updates via email and telephone calls. I was very happy with their focus and effort they made to ensure the sales.
Regards
Gerry
Gerard · 16 June 2021
Agent replied · 15 June 2024
Thanks for the great review Gerry! we were delighted to work with you to sell your tenanted HMO properties. We're ready to work with you again in the future should you need us. Thanks once again. Ross & Chris.
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