Trusted Agent profile · Edinburgh

Portolio Edinburgh reviews

★★★★★ Excellent

148 reviews across 2 platforms

Portolio Ltd, Westpoint, 4 Redheughs Rigg, Edinburgh, EH12 9DQ

Portolio's office in Edinburgh, at Portolio Ltd, is rated 5.0 out of 5 across 148 reviews on two platforms, including 144 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

144

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Portolio, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

5/5

Google

I recently purchased a property with the tenant in situ through Portfolio. Ross is excellent and very professional, he helped me throughout the whole process and now I don't have to look for the tenant or letting agent myself. It makes things so much easier. I would highly recommend Portfolio to everyone. And I look forward to work with Ross again!

Maggie · 16 June 2022

Agent replied · 15 June 2024

Thanks for the review Maggie! We were delighted to assist you with expanding your property portfolio and we look forward to working with you again in the near future. All the very best, Ross & Chris.

5/5

Google

I'm currently in the process of purchasing my 2nd Buy-To-Let property through Portolio. Ross is very knowledgeable and helpful and helps you every step of the way making it as smooth and straightforward as possible which for a first time property investor such as myself has proved invaluable. Highly recommend!

Jonathan · 16 June 2023

Agent replied · 15 June 2024

Thanks for your 5 star review Jonathan. It was really great to work with you and we're ready to do so again when the time is right. Thank you, Ross & Chris.

5/5

Google

I would have no hesitation in recommending Portolio Ltd. From the initial conversation right through to the final stages of completion, we were kept up to date and well informed. Moni Tagore particularly was very helpful throughout the entire process and was able to provide for us an excellent sale.

Ken · 5 August 2025

Agent replied · 23 August 2025

Thank you for your 5 star review, Ken! We were delighted to assist you with selling your investment portfolio. Many thanks again for deciding to use our services. All the best, Chris & Ross.

5/5

Google

Ross and Chris from Portolio provided an excellent service throughout the whole process, very professional and very driven to achieve my wishes. The whole process took 40 days, from me initially contacting them to....property sale money in my account. Very impressive. Will definitely use & recommend them again.

David · 9 August 2025

Agent replied · 17 April 2026

Thanks for taking the time to post such a wonderful review. It was a pleasure to work with you to sell your tenanted property in Edinburgh. Your tenants were delighted to stay in their home and for the process to be so swift. All the best for the future, Chris & Ross.

5/5

Google

Can't recommend Ross & Chris at Portolio highly enough. They made the entire process of selling my property with tenants in situ very smooth, easy & with a great outcome. Communication is excellent, they are open & transparent about everything & a pleasure to deal with.

Jill · 16 June 2023

Agent replied · 15 June 2024

Thanks for asking us to sell your tenanted property and thanks for giving us a 5 star review! Your decision to use our services was greatly appreciated by us both. All the best, Ross & Chris.

5/5

Google

Bought my first tenanted property through Portolio Ross was a great help sent us properties that came up for sale arranged viewing and an offer was in and excepted within 48 hours Ross is always easy to contact and will respond quick.

Maria · 16 June 2023

Agent replied · 15 June 2024

Hi Maria, thanks so much for your 5 star review. Many congratulations on your property purchase, we look forward to assisting you again in the future. Thanks, Ross & Chris.

5/5

Google

I just sold my 5 bed tenanted flat in Aberdeen with Portolio. Ross was there throughout the process and helped to smooth any bumps. He kept in constant contact throughout. I would recommend Portolio to any landlord who is considering selling.

Aberdeen · 23 February 2025

5/5

Google

Ross has been helpful and went above and beyond to assist throughout my whole process of purchase. Would recommend to investors who look to generate income from day 1.

Candy · 17 March 2024

Agent replied · 15 June 2024

Hi Candy, many thanks for posting a 5 star review! It has been a pleasure working with you. You know where we are should you ever need our services in the future. All the best, Ross & Chris.

5/5

Google

When I first contacted Portfolio I was a little wary - I hadn't heard of them or the concept of selling with tenants in situ. I needn't have worried - they were great to work with. Throughout the process Chris was knowledgeable, friendly, open and honest. He genuinely had my best interests at heart. Happy to recommend.

Jamie · 16 June 2021

Agent replied · 15 June 2024

Thank you so much for saying this Jamie, it was a pleasure to help :) All the best, Chris & Ross

5/5

Google

We had a great experience selling a recent property with tenants in situ. It was an extremely easy process and completely stress free. We had great service from Ross. We would definitely recommend using Portolio when selling a property.

Pam · 23 July 2025

Agent replied · 17 April 2026

Thank you, Pam! It's always our aim to facilitate a tenanted sale with the minimum of fuss to the owner and tenant. So, your feedback stating that the process was extremely easy and completely stress-free is fantastic to hear! Thanks for using our services and all the best for the future. Ross & Chris.

5/5

Google

I used the services of Portfolio to sell a flat I own with a sitting tenant. Although I knew the time was right to sell the property I was reluctant as I had a fantastic long term tenant, who unfortunately was not in the position to …

Andy · 17 April 2025

Agent replied · 24 August 2024

Thanks Andy! We were delighted to assist you, your tenant and your letting agent. Thanks for putting your faith in us to sell your tenanted property. All the best, Ross & Chris.

5/5

Facebook

Ross and Chris made the decision to sell my property easier and secured a sale within a few weeks of advertising. I would have no hesitation in recommending them to anyone thinking of buying or selling. very professional and honest and really good communication throughout which is rare these days!. Thankyou Portolio.

Jo · 1 July 2021

Agent replied · 22 February 2025

Hey Jo, thank you so much! It was a real pleasure to help and just very glad you’re happy with everything 🙂👍

5/5

Google

I was selling a property for the first time with a sitting tenant and I was anticipating complications. However the service I experienced from the Portolio experience was excellent Every step along the process was explained in a way that was simple to follow, and once marketed they secured me a buyer in a week. I was very impressed and even the tenant, who has to be involved for photographing the property etc. was very complimentary about the way she was treated. I intend to use Portolio again next year

Gordon · 21 July 2023

Agent replied · 15 June 2024

Thank you for posting such a great review, Gordon. It was a pleasure to assist with you and your tenant to sell the property. We look forward to helping again when the time is right. Thanks, Ross & Chris.

5/5

Google

We are so happy that we found Portolio when searching online to see if there was anyway we could sell our rental properties with the tenants in situ. They have been fully professional in all their dealing with us, our tenants, solicitors and also in organising both the home reports and impressive marketing materials. They have sold our two properties in a timely manner and we are now happy to be ex-landlords.

Bryan · 17 January 2024

Agent replied · 15 June 2024

Thanks for deciding to use our services and thanks for posting such a great review! We were delighted to be able to assist you to sell your tenanted properties. all the very best, Ross & Chris.

5/5

Google

It has been a real pleasure selling our tenanted flat with Portolio. Communication with Chris and Ross has been excellent throughout, any issues have been dealt with proactively and very capably. Ultimately, we achieved a quick sale at a value that we were happy with. I have no hesitation recommending their services and would absolutely use Portolio again in the future.

Peter · 19 September 2023

5/5

Google

As an experienced landlord I found Portolio to be professional with excellent communication throughout the whole process of selling one of my tenanted properties. Portolio takes care of everything. I would highly recommend Portolio if you are a landlord looking to sell or a landlord looking to buy.

Raj · 25 January 2025

Agent replied · 13 June 2025

Thank you, Raj! Your 5 star review really means a lot to us. Thank you for asking us to assist you with selling your tenanted property. Please do not hesitate to get in touch should you need us in the future. Thanks, Ross

5/5

Google

We purchased a tenanted property through Portolio. With one week to go Ross was able to get things moving and make sure this was a seamless transaction for the vendor, the tenant and us the purchaser. Ross maintained communication throughout the process with all of us.

Simon · 16 June 2021

Agent replied · 15 June 2024

Hi Simon, many thanks for your 5 star review! It's very much appreciated. We were delighted to assist you in your buy-to-let search and think you've secured a great investment.  You know where we are should you need us in the future. All the best, Ross.

5/5

Google

Chris is an experienced, knowledgable & honest property professional. Always going over and above for his clients to ensure a swift, hassle free sale for both buyers & sellers.

Ewan · 16 June 2023

Agent replied · 15 June 2024

Thank you Ewan! It's been great working with you too, both to help you and your clients/contacts.

5/5

Google

Extremely happy with the service from the team at Portolio. Such a seamless process as well as stress free. Emails were responded to very quickly and enquiries were dealt with efficiently and Professionally. I would have no hesitation in recommending them to family and friends.

Nicola · 16 June 2021

Agent replied · 15 June 2024

Nicola, many thanks for the taking the time to post a fantastic review! Congratulations on your recent buy-to-let purchase. We look forward to assisting you again in the future. All the best, Ross.

5/5

Google

Ross has been so helpful with all aspects of the sale of my property . I highly recommend portolio as a specialist company . Always cheerful and friendly

Ann · 16 June 2023

Agent replied · 15 June 2024

Thanks for posting a 5 star review Ann. Thanks also for deciding to use our services, it was great to assist you to sell your tenanted property. All the best, Ross & Chris.

5/5

Google

Portolio provided an excellent service, finding a client to purchase one of my rental properties here in Scotland. They achieved a good price in very difficult circumstances. Professional in every way, I have no hesitation in recommending them. RM

Ronnie · 17 April 2025

Agent replied · 24 August 2024

Hi Ronnie, we are delighted that you found our service worthy of a 5 star review! Thanks for putting your faith in us to sell your tenanted property. All the best for the future, Ross & Chris.

5/5

Facebook

Extremely happy with the service from the team at Portolio. Such a seamless process as well as stress free. Emails were responded to very quickly and enquiries were dealt with efficiently and Professionally. I would have no hesitation in recommending them to family and friends.

Nicky · 17 December 2020

Agent replied · 22 February 2025

Thanks Nicky! Your feedback is greatly appreciated. Congratulations on securing your new investment property. I hope you and family have a great Christmas. Ross.

5/5

Google

Ross & Chris provide an extremely professional and efficient service from the very start to completing the sale. They do all the hard work which makes the process of selling the property stress free. Marketing materials created were of a very high standard and attractive to the potential buyers. They provide excellent bridges of communication between all involved. Portolio comes highly recommended & would definitely use them again in the future!

Gillian · 20 August 2023

Agent replied · 15 June 2024

Hi Gillian, thank you for your lovely review. It was a pleasure to assist you to sell your property. We are ready to help again should you need us in the future. All the best, Chris & Ross.

5/5

Google

Great service guys. The whole transaction from beginning to end was smooth and simple. Thanks again.

Shiona · 17 November 2025

Agent replied · 17 April 2026

Thank you for the 5 star review, Shiona. It's very much appreciated. We were delighted to assist you with the sale of your tenanted property. You know where we are, should you ever need us in the future. All the best, Ross & Chris.

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Questions about Portolio Edinburgh

Has Portolio won any awards?

Yes. In The Trusted Agent 2026 awards: Portolio, Edinburgh won Trusted Agent.

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