Trusted Agent profile · Edinburgh

MOV8 Real Estate Edinburgh reviews

★★★★★ Excellent

2,219 reviews across 3 platforms

6, Redheughs Rigg, Edinburgh, EH12 9DQ

MOV8 Real Estate's office in Edinburgh, at 6, is rated 4.7 out of 5 across 2,219 reviews on three platforms, including 468 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

468

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

1,750

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

4/5

Trustpilot

I’ve been really impressed with…

I’ve been really impressed with everyone I have dealt with at Mov8, the sale of my property has gone really smoothly. Thank you. My one critiscm would be that at the start of the process I was told I would have a single point of contact- which is just not the case. I have been passed from department to department that deals with each stage of the sale. This hasn’t been a problem at all, and has worked really smoothly- but it’s misleading to tell people that this is what they can expect. Special thanks to rachel, my negotiator, who has been especially good.

Anon · 15 March 2018

5/5

Google

Really good service, prompt and easy to deal with. Recommended

Paul · 25 July 2025

5/5

Trustpilot

From beginning to end this was a stress…

From beginning to end this was a stress free process, I'd highly recommend the team to anyone.And can't thank them enough.

Nicola · 11 August 2023

Agent replied · 16 June 2024

Thanks, Nicola! We would be delighted to help anyone you recommend to us!

5/5

Trustpilot

I would highly recommend this company…

I would highly recommend this company for selling your house. Ben Ginn & his team were great from the start of the process right though to the actual sale & always kept us well informed of what was happening.

Pattilabelle · 21 July 2021

Agent replied · 16 June 2024

Thank you! The whole team is thrilled to read your comments.

5/5

Trustpilot

Selling and buying

We have used MOV8 to sell our property and we are just waiting for the missives to be signed. So far it has been stress free. We are also using them to buy a new build property in Edinburgh.

Jack · 21 July 2021

Agent replied · 16 June 2024

Thank you Jack! It always makes sense to keep both transactions under the same roof whenever possible and delighted to read that it has been stress free - that's exactly how it should be. Good luck in your new home!

5/5

Trustpilot

Mov8 have been fantastic in the selling…

Mov8 have been fantastic in the selling of my property. I wanted to go with a local agent for a long time but my partner wanted to use some one “cheaper.” I felt that might impact service/quality however I was wrong. They arranged everything so swiftly and efficiently taking into account I wanted to move fast. The pictures taken were brilliant on the first go. A big thank you goes to Stephanie Smith who looked after me through the process, she was extremely prompt at reply to my questions of which I had a few. I manage clients for a living so it’s not easy to impress me but she certainly achieved it. I would definitely recommend Mov8 to anyone even, they even achieved more than the home report value for me.

Gary · 22 February 2018

4/5

Trustpilot

Good

I was happy overall with the level of service. The valuation process was realistic and helpful. Both the marketing and conveyancing side had a decent speed of response and were generally helpful. On the negative side, the know your client process was complicated and it wasn't made clear initially that both me and my wife had to go through it, leading to a lengthier process. Also, the marketing team did not respond appropriately to some requests for change in the marketing literature. As our flat sold quickly, this was not a major issue though. I dealt primarily with Scott, Stephanie, Kenneth and Margarita and would like to thank them all. Despite some minor glitches, I would say the company did a decent job at a reasonable price.

Michael · 13 February 2018

5/5

Trustpilot

Mov8 real estate have been absolutely fantastic!!!

Mov8 real estate have been absolutely fantastic, from the first time they came out to meet us. They are so welcoming and nothing is too much trouble! They really do make everything stress free and are just on the other end of the phone if you have ANY questions even if you think they are a bit stupid. Emma stark and Aisling Divin where exceptionally good! They always get back to you when they say they will and do anything to make sure you feel well looked after! We have luckily sold our house in 1 week with mov8 for the money we wanted, I think comparing photos etc to other people selling their homes with other companies ours had amazing quality and really was modern and what people wanted. I would be delighted to recommend Mov8 real estate and will 100% be using in the future.

Gemma · 9 February 2018

5/5

Trustpilot

All in all a great service and good value

Mov8 have a very slick system which encompasses and benefits from both a speedy automated system, with plenty of staff dealing with viewing enquiries, and also a personal interface where a specific agent is allocated to the sale, this agent being easily contactable. In my case Nicky Wilkinson handled the sale and was excellent to deal with. She kept me up-to-date and was easy to get hold of if I missed a call or had a question. Even when she was not around a colleague phoned me and kept me informed. All in all a great service and good value.

Campbell · 23 January 2018

5/5

Google

Great and speedy service, quick to respond, regular contact, professional - no complaints!

Iona · 15 February 2024

Agent replied · 15 June 2024

Awesome! Thanks, Iona!

5/5

Trustpilot

I found MOV8 to be efficient and…

I found MOV8 to be efficient and reliable, From the first visit to completion of the sale, all staff members were friendly and helpful. I asked for the details on the advertising board to be changed (over a weekend) and this was done the following Monday morning, Very efficient service. My negotiator was extremely helpful and patient and explained matters in a clear and considered way and didn't rush me. I have already recommended MOV8 to two potential sellers.

Sharon · 24 October 2018

3/5

Trustpilot

Overall happy with the experience …

Overall happy with the experience however there are still areas that need improvement as follows - As all of my viewings were by appointment I wasted 7 days going to the property to find that they did not turn up - Although this is not exactly MOV8's fault I did feel that % wise that this was higher than expected.Communication - Again this needs looked at. I am away a lot on business so cannot always be available to do viewings and despite advising that I was in Prague for 6 days received numerous calls asking for viewings! On top of this I was called away on business on short notice and called and spoke to them to advise I needed to change a booked appointment I then received a call saying that they were outside my property which is disappointing. My final disappointment was when I told them the final date for viewing would be the 26th of November as I was going away to New York I then received 2 more calls asking for viewings! I also had feedback from viewers that it took them a couple of days sometimes to come back to a viewing enquiry.My other gripe was the length of time it took to get the property on the market - Nearly 5 weeks from initial request.Other than that it went well and my property sold and I got more than I expected for it.

Alan · 2 December 2017

5/5

Trustpilot

Excellent from start until finish

Excellent from start until finish. Kept well informed and replied to questions quickly and effectively. Only thing to watch out for is emails quite often went straight to junk/promotions so need to keep close eye on both throughout process

Stacey · 30 June 2021

Agent replied · 16 June 2024

Thank you Stacey. The glitch with the emails has been rectified now, so sorry for this! Best wishes in your new home!

5/5

Trustpilot

Great company, friendly efficient staff.

We used MOV8 for selling and buying and I could not reccommend them more! Definitely value for your money and always friendly and approachable. Nicky dealt with our Sale and Kevin our purchase, both did a great job. The conveyancing team were quick and efficient. Richard dealt with both aspects and although we were not able to deal with him in the last week, our sale and purchase still went through smoothly and everything was communicated very clearly by other staff. Thank you team Mov8.

Kirsty · 10 November 2017

4/5

Trustpilot

Happy with service, fair fee

The end-to-end process was fairly hassle free. The systems (online portal, text messages to arrange viewings) were appreciated and allowed me to know what was going on whilst at work without being disturbed. My main contact with Nicky, and although initially there I struggled a bit to get hold of her, once the property was on the market I was kept up to speed with all key developments. I also think that the service provided was always very professional and polite and of a standard that I was happy with. One area for improvement would be that some times when there were multiple viewings being arranged they were being handled by various different Mov8 employees, this occasionally meant some crossed wires (e.g. bookings being made for when I was unavailable or already had a booking), having fewer employees allocated to each property may help this. Overall I have been happy with the service provided, for what is a very fair fee.

Duncan · 8 November 2017

5/5

Trustpilot

Excellent service

Excellent service. I was always kept fully informed throughout the entire process by friendly and helpful staff, ready to answer any query’s I may have had. Would recommend Mov8 to anyone looking to sell as I have now had two excellent selling experiences over the year.

Kitty · 15 April 2019

Agent replied · 16 June 2024

Thank you so much for your kind comments. We couldn't ask for a more 'purrfect' review! We hope to welcome you back when the time comes. Thanks again from the whole team at MOV8 Real Estate.

5/5

Trustpilot

We are first time buyers and have been…

We are first time buyers and have been really pleased with the communication and service. Any questions we felt we could phone Stephen and ask without feeling like we were being a pest(which I'm sure we were!) would recommend

Andrew · 24 June 2021

Agent replied · 16 June 2024

Thank you Andrew! You can never ask too many questions, that's exactly what we are here for!

5/5

Trustpilot

Professional and very good communication

The whole process of getting the house on the market was easy. Mov8 were professional and helpful throughout. Communication was clear. All the members of Mov8 staff we interacted with were personable, knowledgeable and professional.

Nicola · 23 February 2022

Agent replied · 16 June 2024

Thank you Nicola! Thanks for taking the time to write a review for us!

1/5

Trustpilot

All bull .staff was very bad and rude I…

All bull .staff was very bad and rude I never will recommend any for this estate agent full bull

Nasser · 16 September 2023

Agent replied · 16 June 2024

Our records show that you viewed a property, and liked it, but were not in a position to submit an offer at closing. We appreciate how disappointing this can be but feel the review is unfair on that basis.

5/5

Trustpilot

Rachel Curran our Property Negoiator…

Rachel Curran our Property Negoiator was very proactive from start to finish of our selling experience and as part of the wider team involved provided a first class service. Thank you.

David · 15 May 2018

5/5

Trustpilot

Great service from friendly staff

Great service from friendly staff. I would highly recommend the use of MOV8 for both purchasing and selling. Scott helped us secure a new property with a competitive offer, and Rachel supported us in securing the best possible price for our current property. Highly recommended

Bruce · 25 July 2019

Agent replied · 16 June 2024

Thanks Bruce! We will often respond by saying that the 'whole team' is delighted to read our comments but this really is proof indeed that we work as a team, AND that it makes a difference! Best wishes from all of us at MOV8 Real Estate!

5/5

Trustpilot

Helpful, friendly, and efficient

From start to finish I found the staff to be friendly, very helpful and most importantly, very efficient.They were understanding of the stresses involved and helped me achieve a much better deal than I expected.Would highly recommend

Andy · 28 September 2021

Agent replied · 16 June 2024

Thanks Andy! We are one of the top agents in Scotland for good reason! Do please recommend us an we will be happy to help your friends and family.

5/5

Trustpilot

Professional

Professional, informative, fixed fees, value for money and good communication. I would use them again. However, the cost of the Home Report via the company they use appears quite steep, but I believe you can arrange your own Home Report via an alternative company.

Jay · 4 December 2019

Agent replied · 16 June 2024

Hi Jay, thanks for your kind comments and feedback regarding the cost of your home report. Cheapest isn't always best but we do appreciate what you have said and will keep that in mind for next time. All the very best from the whole team at MOV8!

5/5

Google

I would highly recommend using MOV8 when selling a property, the process was made so easy. From the valuer Alan to the property negotiator Louise the whole team were a pleasure to deal with and made sure the whole process went as smoothly as possible.

Keith · 17 June 2019

Agent replied · 15 June 2024

Thank you so much for your comments, Keith. We take a great deal of pride in what we do and we are delighted you found this to be the case also. Best wishes from the whole team at MOV8 Real Estate.

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Awards

The Trusted Agent 2026 results for MOV8 Real Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. MOV8 Real Estate won Trusted Agent in The Trusted Agent 2026 awards.

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