Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy name is Janice and I sold my property in West Park Lochgelly with McEwan Fraser Legal . The service they have provided from start to finish has been second to none. They kept me informed at every stage with helpful and professional staff. Can not recommend them highly enough
5⭐ rating from me
Janice · 20 July 2020
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients.
★★★★★ 4/5
GoogleI dealt with Nicole Fraser during the sale of my flat and I found her to be really helpful.
Anytime I had a question or something 'came up' she was on the phone and took control of the situation. I would thoroughly recommend her.
David · 18 January 2016
★★★★★ 3/5
GoogleSo further they have great but still waiting to be finalised so that's why it give it a 3
To early to give reviews as they sent this survey out to soon
Will upgrade when everything is done but so far it's been great
Kevin · 16 May 2022
Agent replied
Hi Kevin, thank you for leaving an early review of your experience with McEwan Fraser Legal so far. Your feedback is appreciated and allows us to continually monitor and improve the service we provide to our clients.
★★★★★ 5/5
GoogleKim Sutherland and Sarah Jordan at McEwan Fraser Legal did what I thought was impossible, they completed our purchase in only 72 hours when our solicitor had let us down at the last minute. They dropped everything and both Kim and Sarah helped us buy our dream home. Thank you so much.
David · 18 October 2020
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Kim , Sarah and the team.
★★★★★ 5/5
GoogleBoth Anne and Tom were fantastic, professional and courteous. Anne sorted everything from first offer to under offer in less than 2 days, no hassle or stress the way selling a house should be, I would highly recommend McEwan Fraser Legal.
Great Team
Ian · 18 January 2016
★★★★★ 5/5
GoogleThe person dealing with my sale was Jackie Lyell, nothing was too much bother and her manner and attitude is exceptional. I definitely would recommend McEwan Fraser for your selling or buying of a property. I am now using their legal department for my sale and purchase of my new property and expect they will be excellent also.
Iml · 17 January 2017
Agent replied
Hi Tommy, thank you for your lovely review. I'm sure the legal team will take good care of you!
★★★★★ 5/5
GoogleCouldn’t be happier with service i received. All emails and phone calls were answered quickly. Agnieszka and Krzysztof took all the stress away and made everything as smooth as possible. Would definitely use them again when buying/selling another property in the future
Happy Owners
KAMIL · 12 March 2022
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Agnieszka , and the team.
★★★★★ 5/5
GoogleRecently sold my house with McEwan Fraser Legal.
Fantastic from start to finish and Lauren Duffus who looked after us was outstanding.
I work in an industry where customer service is just as important as the end result and with the care, attention, resources and professionalism it's no wonder McEwan Fraser Legal are no 1
Anthony Davidson
Anthony · 17 January 2017
Agent replied
Hi Anthony, Thank you for taking the time to write us a review. I will pass on your praise onto Lauren.
★★★★★ 5/5
GoogleSold our house through McEwan Fraser Legal superfast - had wonderful service from the whole team and our Legal Team Artur and Gemma really held our hands all the way and totally looked after us - would highly recommend!!
Pamela · 13 September 2022
Agent replied
Hi Pamela, thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated and allows us to continually monitor and improve the service we provide to our clients. I will pass on your comments to Artur and the team.
★★★★★ 5/5
GoogleGreat service house advertised, under offer, sold and missives exchanged at a price that was above expectations all within 12 weeks which is unheard off in the IV24 area cannot praise the whole team enough all very professional and no issues, they may not be the cheapest but they achieved everything promised.
John · 17 January 2020
Agent replied
Hi John, thank you for your five-star rating.
★★★★★ 1/5
GoogleI tried to arrange a viewing with McEwan Fraser but to no avail after initial contact nobody has got back to me. Holidays are now over. Glad I am not selling my house with them.
Richard · 11 January 2023
Agent replied
I would like to thank you for bringing this to our attention and we would like to investigate this matter further. If you could please email the details of your inquiry to social@mcewanfraserlegal.co.uk, someone will be in touch with you as soon as possible to look into this matter.
★★★★★ 5/5
GoogleA very positive experience. The staff were all friendly and professional, Phillip in particular. They kept me informed at every step of the journey and ensured that I understood what was going on. A company that has embraced the 21st century way of doing things. I would happily use them again and recommend them to people.
Annie · 17 January 2017
Agent replied
Hi Annie, Thank you for taking the time to write us a review. We appreciate the kind words.
★★★★★ 5/5
GoogleMcEwan Fraser offer the complete package making selling or buying a home easy. From valuation to marketing and legal completion - the team were courteous, communicative, professional, and extremely efficient in getting us a fantastic price and taking all the hassle away
Phil · 12 March 2022
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients.
★★★★★ 5/5
GoogleMy name is Diane and I sold my property with McEwan Fraser Legal at 32D James Street, Riverside, Stirling.
I found the company extremely professional to deal with, particularly with the extended opening hours and the online dashboard.
I am pleased with the outcome of my sale. Thank you
Diane · 18 October 2020
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients.
★★★★★ 5/5
GoogleMy husband and I just got our house with the help of McEwan Fraser Legal’s help. Kim, our solicitor, and Finlay , our negotiator, are very professional, patient and prompt. We want to say big thank you for them and will definitely recommend McEwan Fraser Legal’s service.
Shiya · 22 March 2021
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Kim, and the team
★★★★★ 5/5
GoogleI moved to McEwan Fraser after being with another estate agent for a year and I have to say that the difference was night and day. McEwan Fraser were really helpful and would always call me back if i had questions, always striving to put your property first. I would highly recommend them.
Jonathan · 17 January 2019
Agent replied
Hi Jonathan, thanks again for choosing McEwan Fraser Legal!
★★★★★ 5/5
GoogleAll my staff interactions were positive and helpful the sale went ahead on time and met the deadline agreed to. The personal message board was a good tool and allowed me to follow along on the progression of the sale, well done to all.
Thomas · 30 September 2021
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients.
★★★★★ 1/5
GoogleDo not use this company. They are overpriced and unorganised. I sold my property through them. From my experience, they claim that they are open late during weekdays for our convenience but anytime you call after normal hours the people answering the phone can only take messages and not actually deal with queries regarding the sale of the property. When they came to discuss the sale of my property they were very sly and managed to get me to sign up to some additional costs which they deferred. Upon selling the house which took over a year using them I paid the final bill through the solicitor and thought the process was complete. I then received an email several months later after settling the final bill to say that I have an outstanding payment and they will take court action if I dont pay it, also claiming that they have contacted me numerous times via email which was not correct. The lady dealing with my sale was pleasant, however I would advice you to use other estate agent companies if you are selling your property, you will pay far less and receive a better service and im sure you won't receive threatning emails for outstanding bills you were not aware of that were added after you have settled your final bill. AVOID!
Gary · 18 September 2020
★★★★★ 2/5
GoogleI phoned 4 times to arrange to view a flat and got absolutely no where. I was promised phone calls back.... heard nothing. Kept receiving automated emails about the home report but never received any actual human contact. Then I got a viewings email address. Emailed them to tell them about the lack of response I was having and the problems I was having with being able to arrange a booking and they emailed me back to tell me it had gone under offer. I had made contact with them on the first day of the property being listed for sale so I was very disappointed about this. Probably just were not interested as it was a low value property.
Hall231000 · 19 August 2020
★★★★★ 5/5
GoogleI recently sold my property with McEwan Fraser Legal at 87 Overdale Street, Glasgow. The customer service and attention to detail from the team throughout the whole process was absolutely first class. I highly recommend them. Great job. Thanks again.
Quentin · 12 March 2022
Agent replied
Hi Quentin, thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to the team.
★★★★★ 5/5
GoogleThroughout the sale process Natalie Allan and Ashleigh Carnie have been absolute superstars. Nothing has ever been too much trouble, they've responded to my incessant questioning immediately - I couldn't recommend them highly enough. They're an asset to McEwan Fraser!
Douglas · 12 March 2022
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Natalie, and the team.
★★★★★ 5/5
GoogleHave been dealing with Andrew Darcy for the past 3 months whilst trying to re-locate to Scotland to live. He is always professional & friendly to deal with & nothing is ever too much trouble. A company I would recommend.
Ann · 12 March 2022
Agent replied
Thank you for leaving a review of your experience with McEwan Fraser Legal. Your feedback is really appreciated, and allows us to continually monitor and improve the service we provide to our clients. I will pass on your kind words to Andrew, and the team.
★★★★★ 5/5
GoogleGavin Donaldson - Wills
My wife and I setup mirror wills with McEwan Fraser Legal (MFL), through their very generous NHS Staff offer.
Originally I was skeptical, as one would usually be with any free or 'too good to be true' offers; however, I am glad to say this skepticism disappeared very quickly, with our experience with MFL being very favourable and extremely positive.
MFL staff were friendly, polite, and courteous throughout. They took the time to provide explanations and offer reassurances, putting up with my daft questions, and supported us both through the process. Although most of our communication was via email, in which MFL staff replied in a timely manner, we did have one videocall meeting. Again, staff were helpful and reassuring, explaining the Will process clearly and concisely.
I would heartily recommend MFL to anyone and hope the reassurances provided through this review will encourage others to use their services. MFL offer an excellent experience and it was an absolute pleasure doing business with them.
Gavin · 20 July 2020
★★★★★ 5/5
GoogleMy name is Paul and I sold my property with McEwan Fraser Legal at 31 Brora Street, Riddrie, Glasgow. Ken Meisak provided an excellent service.
Paul · 26 August 2023
Agent replied · 25 August 2024
Dear Paul,
Thank you for sharing your positive experience with McEwan Fraser Legal. We are thrilled to hear that you had a great experience selling your property at 31 Brora Street, Riddrie, Glasgow, and that Ken Meisak provided you with excellent service.
At McEwan Fraser Legal, we strive to deliver exceptional service to our clients, and we are delighted to hear that Ken went above and beyond to ensure your satisfaction. We understand that selling a property can be a significant undertaking, and we are committed to making the process as smooth and efficient as possible.
We greatly appreciate your trust in choosing McEwan Fraser Legal for your property sale. It is our aim to exceed expectations and provide our clients with top-notch service every step of the way.
Thank you once again for your kind words. Should you have any further inquiries or require any assistance in the future, please do not hesitate to reach out. We are always here to help.
Best regards,
McEwan Fraser Legal
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