Trusted Agent profile · Edinburgh
Verified
★★★★★
961 reviews across 3 platforms
162 Bruntsfield Place, Edinburgh, EH10 4ER
ELC Sales & Lettings's office in Edinburgh, at 162 Bruntsfield Place, is rated 4.8 out of 5 across 961 reviews on three platforms, including 877 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Send ELC Sales & Lettings a message.
We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about, most of our landlords have been referred to us by other satisfied landlords.
The Trusted Agent 2026 results for ELC Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleI can honestly recommend ELC as a bussiness partner. They always pay on time. Completely responsible for their job. Very well-organised and friendly stuff. It's a great experience to work with them.
Hi Kamo, Thank you very much for your kind words. I will share this with our team as well. … More
4/5
TrustpilotProcess was well defined and…
Process was well defined and hassle-free. Very Quick in response and supportive.
4/5
GoogleThey did right by us a few times, but a very sudden rent hike makes me think they're headed the Airbnb route. Theyre pretty good as a rental company, normal levels of frugalness.
Hello Joseph, Thank you for the positive feedback following your visit ! All our teams are mobilized to satisfy your needs. Do not hesitate to send us your comments or suggestions, we remain at your service and hope you have a great day. Kind regards
5/5
GoogleAlways went above and beyond to help and get things sorted for us. Highly recommend this service as has made this transition so much easier and stress free.
5/5
GoogleGreat company! Have just rented a place with this letting agents and the process went really smoothly. Staff (Alex) was very professional, helpful and reachable. Excellent costumer service!
5/5
GoogleWoderful experience with very freindly, open and warm person, Claudia, who did everything to help me with finding the flat. I stronlgy recommend both the agency and Claudia
5/5
allAgents"Excellent..."
Excellent service from ELC and their team, they are always there to support and were a huge help during my tenancy. I would definitely recommend them, compared to the other agency's I have been through ELC definitely stands at the top.
5/5
GoogleWe had to work with executive Melroy. He is very supportive/ punctual/ and always following up the given work. It was a good experience for us.
5/5
allAgents"Good..."
prompt at dealing with regulations for upgrading our flat to rent out as we are first time landlords
5/5
GoogleI cooperate with ELC team as a Painter and Decorator. Daniel and Claudia are friendly and organized. Fast payments. No problem at all. Highly recommended.
Hello Eric, Thank you so much for this comment. The whole team is very happy to read this it encourages us to continue in this direction. … More
5/5
GoogleGreat letting agents. Super helpful and always quick to help with maintenance issues. Shaan thanks for all your work.
Hello, Such a compliment ! We are proud to know you are a delighted customer and the entire Edinburgh Letting Centre team thanks you! … More
5/5
allAgents"Lovely..."
Lovely people. They were very helpful for my family and I when looking for a new forever home. Great service!
5/5
allAgentsLovely
Lovely people. They were very helpful for my family and I when looking for a new forever home. Great service!
5/5
GoogleIt was great meeting Freaser in person today. He was polite and courteous and answered all the questions we had related to the viewing.
5/5
GoogleI cooperate with ELC team as a Painter and Decorator. Daniel and Claudia are friendly and organized. Fast payments. No problem at all. Highly recommended.
Hello Eric, Thank you so much for this comment. The whole team is very happy to read this it encourages us to continue in this direction. Have a good day ! Edinburgh Letting Centre
5/5
GoogleI have been very satisfied with the service I have received from Edinburgh Letting. I would have no problem recommending ELC to my family an friends.
5/5
GoogleI was attended to by Nicole and she was wonderful all through the process from the viewing date right to the date I got the keys.
5/5
allAgentsGood
prompt at dealing with regulations for upgrading our flat to rent out as we are first time
5/5
allAgents"The letting agent was very..."
The letting agent was very efficient, knowledgeable and helpful. I am very grateful to her for her advice. Thank-you.
5/5
GoogleVery top rental agency. This agency listens to the needs of the renters and accompanies them completely in the different steps to be taken.
5/5
GoogleVery efficient and friendly service, I was in a hurry to move flat and the team made sure they responded quickly to any queries I had. The whole process from viewing a flat to moving in took very little time.
5/5
allAgentsThe letting agent was very
The letting agent was very efficient, knowledgeable and helpful. I am very grateful to her for her advice.
1/5
GoogleScheduled viewing at property cancelled due to tennant getting covid. Agreed we would look to reschedule for the weekend if possible, but was left with them to contact me for when I can view. …
5/5
GoogleMy viewing process was quite enjoyable as the agent was polite and took time to explain about the property without rushing through the viewing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. ELC Sales & Lettings won Platinum in The Trusted Agent 2026 awards.
