Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
TrustpilotMy mum is moving into a care home
My mum is moving into a care home so we need to sell her house and this is the first time I have had to deal with her affair. DM Hall got this process done quickly and efficiently.
Mrs Β· 18 July 2024
Agent replied Β· 24 August 2024
Thank you for sharing a 5* review for the team in Edinburgh.
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5/5
TrustpilotThe Best by far
Very professionalQuick response from telephone call to actual survey bring conducted.Most others feel like they doing u a favour! Bit like seeing a doctor now!Friendly reception staff & report done & emailed in 48 hours!So yea the best by far.Well done Graham & team.Thank you π
Alastair Β· 15 February 2024
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review for Graham and the team in Inverness. We're delighted to hear it was a quick turnaround.
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5/5
TrustpilotEveryone was so professional and theβ¦
Everyone was so professional and the whole process was stream-lined and efficient. Very impressed with the whole service from Toni in the office to Eric our Surveyor and the rest of the team behind the scenes.
Liz Β· 13 August 2024
Agent replied Β· 24 August 2024
Dear Liz,Thank you for your generous review this afternoon for our Edinburgh residential team. We're really delighted to read your detailed feedback and will ensure this is passed to Toni, Eric and colleagues.Thank you for choosing DM Hall!
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5/5
TrustpilotDM Hall are a fair and understandingβ¦
DM Hall are a fair and understanding company with good communication. Used them for a home survey for my late Mother's flat and they made the difficulties with it feel surmountable
Mrs Β· 31 October 2024
Agent replied Β· 26 December 2024
Thank you for sharing a 5* review for the team in Dundee. We appreciate the kind feedback.
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5/5
TrustpilotVery good service
Very good service, very polite the people I have been in touch with, Janice always very kind and supportive during all the process of the home report , providing information, replying quickly to our concerns and questions by email . I really recommend DMHall
Laura Β· 14 March 2024
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review and recommendation for Janice and the team in Falkirk.
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5/5
TrustpilotSurvey carried out promptly.
Survey carried out promptly.Report is easy to understand.Excellent service.
Ian Β· 20 April 2023
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review for the team in Perth.
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5/5
TrustpilotFantastic, efficient service!
Quick and efficient in securing an appointment. The survey for the EPC was carried and resulting certificate received. All this in less than 24 hours! Fantastic service.
Lynn Β· 20 December 2024
Agent replied Β· 26 December 2024
Thank you for sharing a 5* review for the team in Stirling. We're delighted to hear it was a quick turnaround and great service.
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5/5
TrustpilotHome Report
Chris Stark was very approachable, thorough and professional.
Tricia Β· 11 May 2023
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review for the team in Dundee.
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5/5
TrustpilotHome Survey carried out by David Cruickshank
David was punctual, courteous, efficient and knowledgeable. His Report arrived promptly and seems very fair.
Lorna Β· 8 September 2022
Agent replied Β· 10 June 2024
Thank you for taking the time to leave a review for the team in Elgin. We really appreciate the feedback.
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5/5
TrustpilotHOME REPORT SURVEY
EXCELLENT CUSTOMER SERVICE AND NO ISSUES INCURRED THROUGHOUT THE PROCESS .OFFICE STAFF AND SURVEYOR WERE VERY GOOD IN ALL ASPECTS OF THE PROCESS .WOULD HIGHLY RECOMMEND DM HALL TO OTHERS IN RESPECT OF HOME SURVEY REPORT PRIOR TO HOUSE SALE MANDATORY SERVICE .
Mike Β· 23 March 2024
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Perth. We appreciate the feedback.
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5/5
TrustpilotVery professional
Were very professional, arrived when they said they would and did everything to make things easier for me like dropping off a form that needed to be completed because I couldnβt print it out, they have been about a longtime so they are experienced and know what they are doing.
Jansview Β· 19 October 2023
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review for the team in Hamilton. We're delighted we could help.
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5/5
TrustpilotAt Ease
Kirsten of DM Hall was very friendly which put us at ease immediately, as I was certainly nervous about the assessment.She was prompt in arriving and thorough in her assessment. Very knowledgeable when asked certain questions and also helpful with queries with the report after.Would not hesitate to recommend or use again.
Mrs Β· 28 August 2023
Agent replied Β· 10 June 2024
Thank you for sharing a 5* review and recommendation for Kirsten and the team in Edinburgh. We appreciate the feedback.
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5/5
TrustpilotYour team in Perth could not have beenβ¦
Your team in Perth could not have been more helpful and friendly I needed an EPC report on my holiday home quickly and they dealt with my request immediately. Excellent service.
Mr Β· 17 October 2024
Agent replied Β· 26 October 2024
Thank you for sharing such a kind 5* review for the team in Perth. We're delighted to hear it was a great service.
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5/5
TrustpilotDM Hall contacted me to arrange theβ¦
DM Hall contacted me to arrange the home report very soon after my estate agent contacted them. The home report was carried out within a few days and the surveyor was courteous and competent
Snizzle Β· 29 August 2024
Agent replied Β· 26 October 2024
Thank you for sharing a 5* review for the team in Galashiels.
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5/5
TrustpilotSuper smooth experience
The Inverurie office handled everything with ease ... from our initial enquiry to home report completion. Their assessor was lovely, probably recognising my stress, he put us very much at ease and got everything done quickly and easily. Would highly recommend.
Sharon Β· 26 April 2024
Agent replied Β· 10 June 2024
Thank you for sharing such a kind review for the Inverurie office. We appreciate the feedback and the recommendation.
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4/5
TrustpilotVery efficient office staff andβ¦
Very efficient office staff and surveyor very well presented and mannerly .Also very diligent and concentrated to job in hand I was somewhat perplexed on some aspect and comments to proving insulation was installed and could I prove this . ThanksMatthew
Customer Β· 25 April 2024
Agent replied Β· 10 June 2024
Thank you for sharing a review. We appreciate the feedback.
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1/5
TrustpilotTerrible service and expensive useβ¦
Terrible service and expensive and no interest on arrival asked them questions about my survey. Made a big mistake using dm hall look at the market of local surveyors before you think of using them. Poor
Nadim Β· 22 July 2024
Agent replied Β· 24 August 2024
Hello,We acknowledge this review.Regards,DM Hall Surveyors
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3/5
TrustpilotFair or too strict?
Appreciate the guy was just doing his job but seemed a stricter/worse score on the home report than when we bought the place, AFTER making improvements.Worried this will affect the selling price.Perhaps the previous report was over-generous?
Stuart Β· 4 July 2024
Agent replied Β· 24 August 2024
Hello Stuart, thank you for sharing your feedback. We trust everything was in order with the final report from DM Hall and reflects current market conditions.
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3/5
TrustpilotThe extreme variation in survey styles.
The surveyor uses descriptions that may standard style but do not describe my house how I would. Also there is no opportunity to discuss aspects that may increase a valuation...because they are hidden; ie dimensions and technical description of insulation. In these energy cost aware days this is very important.With work on my house continuing when do certain construction aspects become noteworthy?
Macleod Β· 22 September 2022
Agent replied Β· 10 June 2024
Thank you for taking the time to leave a review. We appreciate this feedback and take these points on board.
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5/5
TrustpilotThe otherwise stressful experience ofβ¦
The otherwise stressful experience of having your house examined and valued was made relatively painless by Andrewβs quietly competent approach. Our feedback, when submitted in strictly factual terms, was also taken into account in arriving at the finalised Home Report. Win win!
Michael Β· 28 March 2024
Agent replied Β· 13 June 2024
Dear Michael,We're delighted to read these comments and that it was a quick follow up and good service from the team in Edinburgh. We really appreciate the feedback and 5 stars.Regards,DM Hall Chartered Surveyors
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5/5
TrustpilotGood home report experience
Steven was very good. He explained the process clearly and was courteous throughout his inspection.
Harry Β· 7 August 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review for Steven and the team in Livingston. We really appreciate this feedback.
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5/5
TrustpilotExcellent Service!
Would highly recommend DM Hall Surveyors. We were delighted with their professionalism, expertise and speedy report. Excellent service!
A Β· 23 February 2026
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5/5
TrustpilotBoys made the experience comfortableβ¦
Boys made the experience comfortable and were both very complimentary and relaxed .
Mrs Β· 6 October 2022
Agent replied Β· 10 June 2024
Thank you for taking the time to leave a review for the team in Inverurie.
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5/5
TrustpilotValue for money!
OMG! Graham answered all our queries and questions regarding our home survey. Very knowledgable and easy to understand with a great friendly persona.Completed his workload efficiently.Such a nice chap.
Anne Β· 31 October 2024
Agent replied Β· 26 December 2024
Thank you for sharing such a kind 5* review for Graham and the team in Galashiels. We'll be sure to share this with him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.