5/5
TrustpilotSurveyor was great
Surveyor was very paticular Efficient and very polite
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Edinburgh.
Trusted Agent profile · Edinburgh
DM Hall Edinburgh reviews
★★★★★
2,669 reviews across 2 platforms
17 Corstorphine Road, Edinburgh, EH12 6DD
Part of DM Hall, see every office.
DM Hall's office in Edinburgh, at 17 Corstorphine Road, is rated 4.8 out of 5 across 2,669 reviews on two platforms, including 9 Google reviews rated 1.8.
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Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery Professional and Friendly Service
Derek was friendly, informative and thorough. Received the report the following day. Very efficient.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Glasgow.
5/5
TrustpilotVery professional & helpful
The gentleman was very professional, explained the process and answered the questions we had. The report was taken over a bank holiday weekend and he advised that it may take an extra day or so to get it but when the situation changed at our end, he was flexible and got the report to us quicker. Would highly recommend
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Falkirk.
5/5
TrustpilotGreat Service
I had the surveyor round from DM Hall to carry out a home report on my property and I cannot speak highly enough about DM Hall. The surveyor was friendly, professional and helpful. He explained anything I asked him. The draft report was received the day after. Amazing service from the Perth Office. Would not hesitate to recommend.
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Perth.
5/5
TrustpilotThe young man that came round to do my…
The young man that came round to do my home report I think his name was Ross but not too sure He carried out the job in a very professional manner and was very respectful of my property I would recommend this young man and your company
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Ross and the team in Ayr. We appreciate the feedback and the recommendation.
5/5
TrustpilotFeedback
Experience was smooth and professional.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Hamilton.
5/5
TrustpilotHome report survey
Surveyor was friendly, professional and informative throughout. The customer care team were also very friendly and helpful
Agent replied · 10 June 2024
Thank you for taking the time to leave a 5* review for the team in Kirkcaldy.
5/5
TrustpilotQuick & easy
Easy to contact, very helpful ,& clear about costs. We had 2 surveys do e, initially a RICS survey in October followed by home report in Jan. Surveyor Kirsten did both & was professional, turning up on time & then phoning to discuss the survey results. Would use again
Agent replied · 13 June 2024
Thank you for sharing a 5* review for Kirsten and the team in Edinburgh. We appreciate the feedback.
5/5
TrustpilotDefining boundaries and Energy Performance
I used their architectural services to define my boundaries leading to the relocation of my fences.The service was professional, precise and patient with my constant requests for more measurementsI also used the firm to prepare an Energy Performane Certificate and again this was quick, helpful and not too expensiveHalls have an excellent reputation and these bits of work lived up to it well
Agent replied · 10 June 2024
Thank you for sharing this review. We are delighted we could help. Our Architectural Services team is delighted to receive this feedback.
5/5
TrustpilotPROFESSIONAL & HELPFUL
Richard from Galashiels was very professional and helpful and answered my questions when asked.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Galashiels.
5/5
Trustpilot5 star service from Gordon!
Gordon carried out our survey last week. He was incredibly friendly whilst also very professional. He sent a draft report over so quickly which we really appreciated. We also had a couple of questions after the survey and he got back to us on those so promptly! Definitely a 5 star service.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Gordon and team in Stirling. We appreciate the feedback and we're delighted to hear it was a quick turnaround.
5/5
TrustpilotThe walkthrough option is very helpful.
Agent replied · 25 September 2025
We're happy to hear that the walkthrough was helpful. We appreciate your feedback regarding the level of detail and the opportunity to correct items. We are glad we helped you reach a high standard. Thank you! Kind regards, DM Hall Surveyors
5/5
TrustpilotYour surveyor(Gary) was precise
Your surveyor(Gary) was precise, detailed, and extremely observant and thorough. I consider his appraisal to be fair and accurate. His complete survey of all elements of an EPC were covered .. His on site dialogue was informative and extremely helpful in helping to plan future works that will help to improve the property.
Agent replied · 10 June 2024
Dear Rowena,We're delighted to hear that the EPC assessment, conducted by Gary, went smoothly and provided all the information required. Best wishes with your future works and thank you for taking the time to leave such useful feedback.Regards,DM Hall Marketing Team
1/5
TrustpilotFor starters the man who came to do the…
For starters the man who came to do the home report didn’t introduce him He was rude to my partner and her motherWhen asked questions about the home report he wouldn’t comply or answer questionHe has massively underestimated the value of the property And the hole process just seemed like a chore to him
Agent replied · 10 June 2024
Thank you for sharing this feedback. If you wish to discuss further, please contact Marketing@dmhall.co.uk.
5/5
TrustpilotNo issues what so ever Charlie is an…
No issues what so ever Charlie is an asset to your company
Agent replied · 10 June 2024
Dear Audrey,Thank you for taking the time this evening to leave such a generous review for Charlie in our Edinburgh team. We wish you well with the next steps of your move.Regards, DM Hall Marketing Team
5/5
TrustpilotGood job done
The surveyor arrived promptly for the home report visit. He was friendly and relaxed which put me at ease. He was courteous ,polite and professional at all times. He inspected all the rooms thoroughly and accessed the loft. Any questions I asked were answered. The report was produced in good time. Good job - 5 star job.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotWould highly recommend.
In all my dealings with them the company has been thorough, friendly, efficient and prompt from the surveyor himself to the helpful office staff - I would definitely recommend this firm!
Agent replied · 26 December 2024
Thank you for taking the time to share a 5* review. We appreciate the feedback.
5/5
TrustpilotSteven Leith came and did our home…
Steven Leith came and did our home report he was very polite and considerate.He explained clearly what he was going to do and went ahead with no disruption.I would highly recommend him and we would use DMH again if needed in the future.
Agent replied · 10 June 2024
Thank you for sharing such a kind 5* review for Steven and the team in Falkirk. We appreciate the feedback and the recommendation.
4/5
TrustpilotProfessional and thorough
Survey was carried out in a professional and thorough manner
Agent replied · 10 June 2024
Thank you for sharing a review for the team in Dumfries.
5/5
TrustpilotCallum called a head to let us know he…
Callus called a head to let us know he was on his way, arrived onetime and was very focused and politely did his work. He explained everything he was doing and completed the survey in a timely manner. Very good service
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Callum and the team in Edinburgh. We're delighted to hear you were pleased with the service.
3/5
TrustpilotDisappointed
A quick response from the initial call, but once the home report was completed, I had chase up the draft report and again once it had been signed off it took days to receive the final report, again having to phone to chase it up.
Agent replied · 10 June 2024
Thank you for sharing this feedback. We trust everything was in order with the final report.
5/5
TrustpilotFast and friendly would recommend
Very pleased with how fast and efficient, from the first call to regular updates, survey was done within days and I had regular emails to keep me informed of everything that had been done, very pleased and shall definitely use again.
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Ayr. We appreciate the feedback and we are delighted to hear it was a smooth process.
5/5
TrustpilotCompany dealt with Home Report without…
Company dealt with Home Report without any problems or inconvenience to our family, greatly appreciated
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Perth.
5/5
TrustpilotSurveyors
Surveyor turned up during alloted time slot and started to carry out the survey promptly The surveyor was informative and told me what was going to happen and where they would need help.
Agent replied · 26 October 2024
Thank you for sharing a 5* review for the team in Galashiels. We appreciate the feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
