Trusted Agent profile · Edinburgh
★★★★★
2,048 reviews across 2 platforms
John Cotton Centre, 10 Sunnyside, Edinburgh, EH7 5RA
DJ Alexander's office in Edinburgh, at John Cotton Centre, is rated 4.1 out of 5 across 2,048 reviews on two platforms, including 504 Google reviews rated 3.2.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotWe are early in the process but I have…
We are early in the process but I have been very impressed so far with the prompt and helpful service from Angus Fisher. The phone was answered immediately and his email responses have been very timeous and appreciated
5/5
TrustpilotViewing enquiries
I have spoken to Georgia and she was such a gem. Very sweet personality and she was super patient. She gave me time and she understood my problems. She has great potentials.
1/5
GoogleStill waiting for a response...😴😴 …
Hi Sioban, Please contact me directly with your enquiry and I will ensure you get a response. kevinfraser@djalexander.co.uk Thank you
5/5
TrustpilotExcellent and speedy service despite…
Excellent and speedy service despite the very serious national crisis.
Hi Simon, thank you for the great review!
5/5
TrustpilotColin had been incredibly friendly
Colin had been incredibly friendly, helpful and informative! Excellent service.
Hi Christopher, thank you for the great review!
1/5
TrustpilotExcellent customer service
Excellent customer service. Very pleasant bad informative on the phone.
Hi Cat, thank you for the great review!
5/5
GoogleWe used DJ Alexander for the sale of our flat and couldn't be more pleased with the service and result achieved by them. Our sales agent Sarah McIntyre was extremely knowledgeable, helpful, kept us up-to-date and assisted the sale process right through to the end.
5/5
Trustpilotimran iqbal was a big help when i had…
imran iqbal was a big help when i had issues with the shower.
5/5
TrustpilotTalk to Harry - great support and advice!
Going through the challenging process of finding a new home to rent in Edinburgh. Found Harry Gibson to be super supportive and informative today. Keep up the 5 STAR treatment....
5/5
TrustpilotGood properties and very quick process
Good properties and very quick process. Sandie and Francis both are very helping and very good at their jobs.👍Thank you for sorting out quickly xx
5/5
GoogleRachael in the leasing team was excellent, we were under a very tight time frame and she did everything possible to ensure that we got our keys on the scheduled date. Very professional and efficient service - would highly recommend
5/5
GoogleI sold my flat in Stockbridge, Edinburgh, extremely quickly through D J Alexander. The agent had a number of prospective purchasers (with funds) already on their books, so there was no need for extensive marketing. The staff were very efficient and professional. Many thanks!
1/5
TrustpilotAwful service non existent…
Awful service non existent communication and feedback
Hi Craig,It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved.Please contact me at AshleySmith@djalexander.co.uk and include the address of the property, so we can look into this matter for you.
5/5
TrustpilotGeorgia is the bees knees
Whenever I call D.J Alexander I’m always lucky enough to get Georgia on the end of the phone. She is incredibly helpful and very easy to speak to. 10/10
5/5
TrustpilotExcellent Service
I am very impressed with the overall service from DJ Alexander and would highly recommend to others. Laura Mctaggart and the rest of the staff were very friendly and efficient, I can't complain.
5/5
TrustpilotKirkinner Apartment
From the Application stage to viewing and payments. It was so smooth and professional. Laura and John are very good at communication.
5/5
TrustpilotA Good Experience
The people with whom I interacted - Alistair Scott, Rachael Bulloch and Dimitris Anagnostou - were professional and genuinely concerned to be helpful. They made the process of renting a flat as pleasant as possible.
4/5
GoogleSlow initial response but good afterwards
Hi Molly, thank you for the great review!
4/5
TrustpilotFriendly and helpful for organising…
Friendly and helpful for organising flat viewings
Hi, thank you for the great review!
5/5
TrustpilotGreat first impression
This my first time renting a property from DJ Alexander and I am very pleased to work with them. Laura helped me a lot and her immediate response was really valuable and well appreciated.
5/5
TrustpilotFirst stop for renting in Edinburgh
First stop for renting in Edinburgh! Staff were very helpful from start to finish and went above and beyond to get us in and settled as soon as the property was available.
5/5
TrustpilotGood quality customer service
Amazing service with DJ Alexander,
Hi Chelsea, thank you for the great review!
5/5
TrustpilotExcellent customer service
Excellent customer service especially Ms Amber Moyes very happy with the professionalism way of handling my enquiry and interest in the property I'm asking for.Thanks
5/5
TrustpilotHaving spoken to the customer care…
Having spoken to Amber Moyes the customer care today, she gave me detailed information I need to know on my enquiry. For me that’s Satisfactory
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
