5/5
TrustpilotAmazing customer service!
Agent replied · 23 October 2024
Thank you for your great review.
Trusted Agent profile · Edinburgh
Dandara East Scotland Edinburgh reviews
★★★★★
1,583 reviews across 2 platforms
Kirkliston, Edinburgh, EH29 9GW
Part of Dandara East Scotland, see every office.
Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,583 reviews on two platforms, including 13 Google reviews rated 4.8.
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Tell us what you need and we'll put you in touch. Dandara East Scotland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSales team were lovely and super…
Sales team were lovely and super helpful!
Agent replied · 24 August 2024
Thank you for your great review, we're delighted you had such a great experience with the sales team.
1/5
TrustpilotHorrendous builders
Horrendous builders. DO NOT BUY FROM THIS COMPANY! As the previous review has stated terrible after care and the building is terrible. We have lived in our home for 2.5years fighting for our drainage system to be fixed. I wouldn’t wish this on anybody. It’s a nightmare. We’ve written to them many times with no reply, their lack of compassion is shocking. We have three small children, they have no sympathy of the state or smell the children have had to live in because of their terrible workmanship. My children heave because the smell of the drains are so bad. They rush houses, build them in half the time. Fall out with all of their contractors and are extremely unprofessional. DO NOT BUY FROM THEM.
5/5
TrustpilotGood service
Nice staff and they offer all the information.
Agent replied · 24 August 2024
Thank you for a great review.
5/5
TrustpilotGreat service and well explained about…
Great service and well explained about all their homes
Agent replied · 24 August 2024
Thank you for your great review.
5/5
TrustpilotAwsome service as always
Renewing my lease through Dandara. Made so easy and efficient. Always an amazing service from them.
Agent replied · 11 June 2024
That's great to hear and thank you for leaving such a fantastic review.
5/5
TrustpilotGreat experience with Sally
Great experience with Sally, very helpful & professional, thank you.
Agent replied · 24 August 2024
We're so pleased to hear that, thank you for your great review!
5/5
TrustpilotExceptional Service
I have received nothing but exceptional service from Samantha P, Terri B and Sharon D in my dealings with Dandara and the associated companies. In my experience, this is a first rate business with some exceptional people.
Agent replied · 11 June 2024
Thank you so much for taking the time to leave such a great review, the team will be thrilled with your feedback.
5/5
TrustpilotAberdeen, The Grange
Dandara were very prompt and professional. We went back to see the property multiple times and had a lot of choice on final fittings and fixtures.
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
TrustpilotHelpful
Helpful, well informed representative, attractive properties
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotGood visit to Dandara
I enjoyed my visit to Dandara
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotExcellent service
I visited the showroom last week and was provided an excellent service by Joanne.
Agent replied · 11 June 2024
Thank you got leaving such a great review!
5/5
TrustpilotExcellent service
Having temporarily moved away I asked Dandara to advertise and let my apartment. This was done swiftly and they have taken care of any issues in a quick and friendly manner. I wouldn't hesitate to recommend them.
Agent replied · 11 June 2024
We're so happy we could help! Thank you for taking the time to leave such a great review.
5/5
TrustpilotVery helpful team
The team were always very helpful. I did have a problem with a neighbor and noise once and the rentals team sorted this for me straight away.
Agent replied · 11 June 2024
Thank you for your great review, we’re delighted the lettings team were able to help.
5/5
TrustpilotBecky at Braeburn Fields
Spoke with Becky at Braeburn Fields who was super helpful and very knowledgeable!
Agent replied · 11 June 2024
Thank you for your great review! We hope to welcome you back soon.
4/5
TrustpilotVery helpful info on new build options.
Agent replied · 11 June 2024
Thank you for your great review!
4/5
TrustpilotVery helpful info on new build options.
Agent replied · 11 June 2024
We're so pleased to hear that, thank you for a great review.
5/5
TrustpilotIn the process of purchasing property…
In the process of purchasing property here the staff can’t do enough for you there an absolute credit to the company nothing is a problem to them looking forward to moving into my Dandara home late summer
Agent replied · 11 June 2024
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience. Wishing you all the best with your new Dandara home.
5/5
TrustpilotHelpful and knowledgeable
Helpful and knowledgeable, lots of good information provided from Alanna.
Agent replied · 10 June 2024
Thank you for taking the time to leave such a great review.
1/5
TrustpilotPoor houses and worse customer service
Awful houses do not buy from this developer. They market themselves a top quality but we have had nothing but issues from initial snagging stage.Built on a old school site Dandara were trying to cut costs so didn’t not replace the drains meaning ongoing drainage issues, this same issue happened on another site in Aberdeen.Nothing is straight in the house meaning when you put furniture up it either needs to be custom or well secured.Getting snagging attended to is virtually impossible as nothing is ever a Dandara issue so so much time is wasted trying to get things attended to that you might as well do it yourself,Obviously not a great employers either as the key contacts are always either leaving or going on sick leave meaning no consistency in service and a lot of repeating yourself as they don’t actually keep proper records of conversations Developer of the year!???? They definately haven’t asked anyone with a Dandara house!!!
5/5
TrustpilotQuick to respond
Quick to respond, friendly
Agent replied · 11 June 2024
Thank you for taking the time to leave a great review.
5/5
TrustpilotReliable staff a Dandara
Very dependable team at Dandara. Excellent communication - I was updated at every stage. The staff are very professional in their work.
Agent replied · 11 June 2024
Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.
5/5
TrustpilotMy wife and I bought a Dandara home at…
My wife and I bought a Dandara home at the beginning of the year at Eskbank Gardens. The service provided was great and the house itself has been brilliant. No issues whatsoever and we would highly recommend this builder.
Agent replied · 11 June 2024
Thank you for your review, we're delighted to hear you're happy with your new home at Eskbank.
3/5
TrustpilotVery helpful in explaining the process…
Very helpful in explaining the process of buying.
Agent replied · 24 August 2024
Thank you for taking the time to leave a review, it would be great to understand what we could have done better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Dandara East Scotland hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
