5/5
Great service in the showroom
Great service in the showroom, thank you Alex for your expertise!
Agent replied · 25 September 2026
Thank you for taking the time to leave a great review.
Trusted Agent profile · Edinburgh
★★★★★
1,557 reviews across 2 platforms
Kirkliston, Edinburgh, EH29 9GW
Dandara East Scotland's office in Edinburgh, at Kirkliston, is rated 4.8 out of 5 across 1,557 reviews on two platforms, including 13 Google reviews rated 4.8.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
Great service in the showroom
Great service in the showroom, thank you Alex for your expertise!
Thank you for taking the time to leave a great review.
5/5
Building Dreams Into Reality: Exceptional Experience
We were fortunate to have Jon as our appointed representative from Dandara, and we couldn’t have asked for a better experience. From day one, Jon impressed us with his professionalism, knowledge, and genuine care to finalize our first home. He was always available to answer our questions, provide updates, and guide us through every step of the building process.Jon’s attention to detail and commitment to excellence were evident in everything he did. His communication skills were top-notch, making us feel confident and informed throughout the process.What truly set Jon apart was his friendly, approachable nature. He treated us like valued partners and not just clients, which made the entire experience enjoyable and stress-free. Thanks to Jon’s dedication, we got our first home.If you’re lucky enough to work with Jon, rest assured that you’re in the best hands. We are so grateful for his hard work and would recommend Dandara and Jon without hesitation to anyone trying to find a new home.
Thank you for your lovely feedback on Jon, we're delighted you had such a wonderful experience. Congratulations on your first home, we're sure you'll be very happy there.
5/5
Dandara Saxon Park
Dandara Saxon Park Kelly and Jo have been nothing short of magnificent in their handling of our purchase. They have been with us every step of the way, and I've been struck how intimately they understand our requirements. Kelly and Jo have shown phenomenonal patience with us, and I've always felt that they are in our corner.Kelly and Jo have consistently gone above and beyond during our purchase. Every question, whether emailed, phoned in, or discussed face to face has had a detailed yet clear answer. It's obvious that the Saxon Park team are fantastically capable. They have made our choice to purchase with Dandara very simple. Their enthusiasm and care has been a key reason for our purchase at Saxon Park. If Kelly and Jo are emblematic of Dandara, our home will be in the safest of hands for many years to come.My eternal thanks to Kelly and Jo.
Thank you for your great review and brilliant feedback at about the Saxon Park team!
5/5
My journey with Dandara is just…
My journey with Dandara is just beginning, but the early signs are incredibly promising. After visiting the Saxon Park development and touring their show homes, I was immediately impressed by the quality of their builds. This isn’t my first experience purchasing a new-build property, yet Dandara’s focus and brand values offer a more personal and client centred approach than I hadn’t encountered before.This past weekend, I attended their “Muddy Boots” tour of the Willows site, a fantastic initiative, giving buyers and those considering a purchase a unique perspective on what the development will become. Katie and Yasmine have been exceptional, providing helpful and understanding support throughout. It’s refreshing to have my requests and queries handled so promptly and efficiently.After reserving a plot, I chose Dandara’s “Assisted Move” program, which has taken some of the stress and financial strain out of the selling process. Moving can be challenging, but this has truly lightened the load. I also decided to use their recommended solicitors. This was another smart choice, as everything can be managed online, no paperwork to mail back and forth, making the streamlined process smoother and less stressful. Overall, I’m delighted with how the start of my dream home purchase has unfolded. I believe there’s much for other larger developers to learn from Dandara’s approach. Special thanks to Katie and Yasmine for making this experience so positive, It has made all the difference when navigating the details of a new home. I feel that I’m in great hands, summer 2025 is sure to be an exciting milestone.
Thank you for your great feedback! We're delighted to hear what a positive experience you've had and we're sure it will continue.
5/5
The Willows 'Muddy Boots' event
We took advantage of the 'Muddy Boots' event at The Willows this weekend (2/3rd Nov), meeting with Katie on a Sunday afternoon for a guided tour of the site. It transpired that Katie had made a special journey to accommodate our appointment for which we were very grateful; further reinforcing the excellent service we've received so far from both Katie and Yasmine - including a reply to an Email at 20.30 one evening!Feel we should also mention the site manager, Max, who together with Katie had previously arranged a one off site visit to allow me to gain a better perspective of the development at the early stages. Max is a font of knowledge and extremely conscientious, particularly regarding site health and safety, which filters through to the high standards of the build seen on site so far.
Thank you for leaving such a great review, we're delighted you had such a great experience with Yasmine and Katie, we hope to welcome you back to reserve your new Dandara home in the future.
5/5
Continued support
As I hadn't sold my house went with Dandara's moving made easy package. It was indeed easy. All the conveyancing was organised for me. I was fully supported by Jaqueline at the sales office at Eskbank. She was so helpful and provided information all along the process. Everything went like clockwork and the day I moved in Jacqueline and Stuart the site manager were there to meet me. They explained how everything works and would be there to support me settle in. Which they did and assured me if there were any problems they were there to help. Could not have asked for more. Very professional and helpful.
We're so pleased the team were able to make your move an easier one. Congratulations on your new Dandara home.
5/5
Towerlands Park
We have just purchased a three bedroom detached house at the Towerlands Park development in Braintree and have been in for about 5 weeks.From the initial enquiries both Catherine and Jo from the sales team have been excellent, friendly approachable and always on hand to answer any queries or questions.We had a lot of problems on the way trying to sell two properties to fund our new home but the Dandara team stuck with us when one of the sales fell through and a subsequent mortgage was required.There has been some snagging issues as expected but nothing major.A special mention must go to Adrian the site manager and all his team who have dealt with any issues quickly efficiently and to a high standard.Adrian goes out of his way to help you and is no more than a phone call away he is a real credit to the company
We're delighted you're happy in your new Dandara home and that the team have supported you through your move.
5/5
Friendly & Helpful at Manor Park
We’ve had a really positive experience with Dandara at Manor Park so far. Hannah has been extremely helpful to my partner and me as first-time buyers, especially as we’re not very familiar with the home-buying process.
We're happy to hear that you've had a positive experience at Manor Park. It's great to know that our team has been so helpful during your first-time home-buying journey. We appreciate you highlighting their patience, knowledge, and friendly approach. We wish you all the best!
5/5
Excellent service
My wife and I believe it is essential to acknowledge excellent service when it is delivered. On our visit to the sales office the sales person Yasmine was very helpful and knowledgeable. She talked through the options available to us.Yasmine's excellent customer service skills were evident. Her attentiveness and ability to listen to our needs made us feel valued as customers. Yasmine addressed all our questions, providing us with thorough explanations.A follow up phone call a few days later from one of Yasmine's colleague to ask if they could help further with anything else was helpful too.
Thank you for your lovely feedback on Yasmine, we're delighted she was able to help and you were impressed!
5/5
Towerlands Park
We have recently bought a new home from Dandara on the Towerlands Park site and everything has been great from the very start. The service from both the team in the sales office and the site team has been brilliant. As first time buyers we had expected it to be a really daunting prospect but from the very first appointment we’ve had nothing but the best in terms of service and support. Jo and Catherine were great at going through everything with us, providing updates on the house and answering any questions that we had. The home demonstration with our site manager Adrian was really good and he’s been great ever since. Always just a call or message away if anything is needed. Ray has also popped in a few times to check on us and has always been really helpful too. Big thanks to the whole team and definitely we would strongly recommend!
We're delighted to hear you're so happy in your new Dandara home, we're sure you will be for many years to come. The team will be thrilled with your feedback, thank you for taking the time to leave such a lovely review.
5/5
My partner and I have been looking for…
My partner and I have been looking for our dream home before the new stamp duty comes into place. Dandara had the perfect house advertised on right move and we couldn’t jump at the opportunity. They had a deposit contribution offer when we purchased the house. Our agent Rebecca has been a star from the first moment we met her. She gives us updates as they come, very knowledgeable and knows exactly how to treat customers as they make the most important decision of their lives.She’s very invested in ensuring the customer journey is as smooth as possible and has done an excellent job so far while our house is being built.I can’t wait for the house to be completed. Thank you Dandara.
Congratulations on securing your new Dandara home! Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your feedback.
5/5
I have found my perfect new home...thank you Dandara
I found Oakwood Place by chance and I am so pleased I did! From the moment I walked into the sales office, Val and the whole Dandara team have been amazing, welcoming, knowledgeable and helpful. The development is in a great setting and every aspect is well planned and considered. The houses are high quality and beautifully finished to a high standard.Needless to say, I have reserved my new home at Oakwood, and looking forward to moving in🥳Val has been super efficient, professional and helpful in the process so far, so a big thank you from me!
That's great news, congratulations on your new Dandara home. Thank you for taking the time to leave a review.
5/5
Dandara Meadows
Myself and my family entered the dandara offices towards the end of last week with no real desire to move house, we were more intrigued as to how far our money would go at Wymeswold Initially when Bradley came over I thought he would be typical “salesman” but how wrong was I, he was so professional and offered us a drink (even a biscuit for my children) they loved him for that 😀Bradley made our first experience of viewing a Dandara site a real eye opener as to how sales can and should be done. Bradley’s knowledge of the local area was great, he knew about the schools, the local shops and even little details as to local travel as my partner does commute to Birmingham so a train station within 10-15 mins is essential.We run through 2-3 house types and I felt guilty as we took up so much of Bradley’s time but he didn’t seemed phased at all and gave us his full attention (Dandara, you have a good egg in him) A very pleasant and enjoyable afternoon in Wymeswold
Thank you for your great review about Bradley. We hope to welcome you back to The Meadows soon, we're sure you'd be very happy there.
1/5
Further to my previous review- damp
Further to my previous review- damp, mould, etc... Email from Dandara 13th AUGUST stating someone would attend re issues earliest 12th SEPTEMBER. Yesterday 12th September phone call at 9am cancelling this appt that I'd waited a month for as operative was POORLY. Assured Amy! would be in touch directly to rebook. Not heard diddly squat, not even a courtesy email. Mould is now up the stairs- AVOID THESE COWBOYS. ONCE THEY HAVE YOUR MONEY THEY TREAT YOU LIKE DIRT. I despise these so called replies- they mean nothing. All I have received from 'Amy' today are 2 emails that 'recall' emails...I have no idea what that means? All I have received are previous emails stating 'Amy Wells would like to recall the message' Absolute charlatans. AVOID THIS COMPANY LIKE THE PLAGUE. INREPONSE TO THEIR WHOLLY INADEQUATE REPLY THAT JUST TICKS THEIR REPLY IN 48 HRS GUFFAmazing reply- so a company the size of Dandara has ONE person who deals with post move in problems, you wait a month to see him, then are cancelled on the day as he's unwell and there is no one else in the whole company who can fill in- SPEAKS VOLUMES ABOUT THEIR AFTERSALES. DO NOT TRUST THEIR SALES PEOPLE, WHO ARE LIARS ON COMMISSION AND WOULD SELL THEIR GRANDMAS IF IT PAID THEM - MOST IMPORTANTLY DO NOT BUY THEIR SHODDY, MOULD-INFESTED HOUSES. 4 STAR BUILDER- IT'S CORRUPT. WHO'S GETTING BACKHANDERS HERE? WORSE MISTAKE OF MY LIFE. THIS WAS A DOWNSIZE MOVE AND I RUE THE DAY I EVER PUT MY TRUST IN DANDARA- ABSOLUTE AND UTTER CHARLATANS.
We're extremely sorry for the delay you've experienced this week. Unfortunately our operative was unwell, something we can not foresee and we are doing everything we can to rearrange as soon as possible.
5/5
Great sales appointment and decent build quality
It was a great first appointment with Rebecca at Abbots Place. The skills and knowledge around the property, Rebecca was clear and concise in providing right and required information during the visit. The development was good anyway but the way it was presented, much different to other developments we visited. Appreciate the first hand knowledge thanks. After seeing many developments, the build quality of this development is much better, even small things, the quality is definitely a big plus.
We're delighted to hear you had such a positive experience with Rebecca, thank you for leaving such a great review.
5/5
Outstanding help finding an apartment
Signed up with Dandara as one of 5 agencies to look for a property in Jersey, of which 3 responded. Brendan was one of them: he contacted me about a couple of possibilities and showed me around them both. He was helpful, informative and realistic about the state of the market and although I liked one of the properties, there was prior interest and I didn't get it. I asked to be kept in mind for anything similar but wasn't expecting a miracle. Two weeks later, Brendan called me out of the blue to say that the prior interest had had to withdraw. A week further on, the contract is signed and I'll be moving in a few weeks from now - I'm delighted. It is rare to encounter this combination of active communication/personal service, integrity and market knowledge and I can wholeheartedly recommend Brendan and Dandara to anyone looking for a property in Jersey.
We're so pleased to hear that! Thank you for taking the time to leave such a great review, we’re delighted Brendan was able to help. Enjoy your new home.
1/5
So many issues where to start..
So many issues where to start... You are supposed to spot everything to do with windows, carpets, sanitary ware, kitchen in a 7 day period- they make you sign a form before they hand over the keys- is this even legal? Fine at first but once you have completed initial NHBC questionnaire their tune changes overnight. I am shocked and so appalled that I no longer want to live in my house- notice I no longer think of it as home. I have green and black mould in the living room, hall and hall cupboards- despite doing as advised- trickle vents open, windows almost permanently open, fans used and all washing dried outside. There is only me showering and breathing. Have contacted them on numerous occasions, via site manager initially who just told me that it had rained a lot. Emails to customer care generate auto responses- the only proper response I've had was after I made a complaint about front grass and the courtesy cut I received because it was too long for me to cut- they churned up the grass and left deep channels of top soil showing- I was informed it was my fault as I had not maintained it properly!!!I have mould upstairs too- not in the ensuite or bathroom but in the bedroom- the windows are permanently open and the mould is on the skirting boards- no furniture in front. The next door house which is unsold has had all its skirting boards removed and the plaster stripped from the walls - I saw them covered in green mould in the skip outside. When I pointed this out, I was told this was a different issue as the heating hadn't been on!!! It's summer- no one here has had their heating on. I moved from a newbuild house to this one and I had no mould issues there- and I moved in in Dec 2019 in the depths of a wet and cold winter- then lockdown when everyone was trapped at home. It's their attitude that gets me- beware once they have your money they just don't care. I will never buy a Dandara house again and I would advise others to avoid them too. I have been here less than 3 months and I can't wait to get away.
Thank you for your feedback, we’re sorry to hear you’re not happy with the service you have received. We understand the team has been in touch to provide further updates and clarity on how any issues will be rectified moving forward.
5/5
We visited fontwell
We visited fontwell, Arundel back in April/may this year, we fell in love with a property there, but sadly had no offers on ours, Ash was amazing,still staying in contact with us to see every few weeks how we were getting on with selling our property, keeping our hopes up, by telling us the property we loved was still avaliable etc....We finally recieved an offer this week 'August' on our property & contacted Ash straight away, Ash was so helpful & professional & so easy to talk too, his warm, friendly personality is an absolute credit to your company! The other lady in same office suite- Jo, is also a lovely warm, friendly & professional credit to your company & appear to work amazingly as a team together.Thank you Ash & Jo, for helping us make our dream home become a reality! 😊Would recommend you both to anyone looking for a beautiful home.🙏
We're so please Ash and Jo were able to help, and a huge congratulations on your new home, we're sure you'll be very happy there.
5/5
Managing a change of tenancy
Kelly and the team were responsive and efficient in managing our property. Great to be in such safe hands!
We're so pleased to hear our team was responsive and efficient. Thank you for your kind words.
5/5
Dandara Saxons review
Dandara Saxon's site were amazing from the beginning. Jo and Kelly were welcoming from the go, we looked at a handful of sites in the area but didn't get the same connection as we did with the team at Saxons. They were always on hand for any of my questions and kept us updated throughout. The development is fantastic and doesn't feel over crowded which is ideal. I would recommend viewing this site and speaking to Jo and Kelly to anyone.
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
5/5
The Meadows
Saturday 3rd August we visited The Meadows new builds in Wymeswold where we had an appointment with their office manager Bradley, who was so amazing. He was a mindful of information about each and every beautiful house that's being built by Dandara.Bradley was so patient and courteous with all the many and perhaps ridiculous questions we asked of him, nothing was too much trouble, even though other clients were arriving whilst we were outstaying our welcome. Thank you so much Bradley and we wish you all the best of luck.
Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.
5/5
Bradley - The Meadows - AMAZING
Had the pleasure of dealing with Bradley at The Meadows site and he has been incredible and constantly on the ball. Any time we have asked to visit the property there have been no issues, any calls or emails have been answered straight away and he has helped to chase other parties! Highly recommend Dandara due to the experience with him and looking forward to getting our dream home! Thank you Bradley!
Many congratulations on your new Dandara home and thank you for leaving a fantastic review about Bradley.
5/5
Great job
We looking for house in MK and came across Dandara new development - ‘The Acres’. Jon is really knowledgeable and very patient. He explained the drawings and answered all the questions we had which helped us in taking decisions. He has promptly replied to our emails, called us when needed. Unfortunately we couldn’t go further but the whole experience we had during this time was great and I can’t thank enough Jon for his time.
Thank you for leaving such a great review, we're delighted you had such a great experience with Rebecca, we hope to welcome you back soon.
5/5
Bradley was great gave us enough…
Bradley was great gave us enough information without bombarding us and answered all of the questions we had
We're happy to hear our team provided helpful information and answered your questions. Thank you for your positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dandara East Scotland's Edinburgh office has 1,557 reviews across two platforms: 13 on Google, 1,544 on Trustpilot (across the whole business).
Dandara East Scotland Edinburgh is rated 4.8 out of 5 across all 1,557 reviews, and 4.8 out of 5 on Google from 13 reviews.
Dandara East Scotland Edinburgh, Kirkliston, Edinburgh, EH29 9GW.