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★★★★★
309 reviews across 1 platform
194 Station Road, Edgware HA8 7AT
Benjamin Stevens's Edgware office at 194 Station Road is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Edgware office, from every platform, shown as written. First names only.
5/5
GoogleI'm going to keep my review simple but hopefully effective. I completed a property purchase this week and it was from the very start to completion a totally trouble/stress free experience. HIGHLY RECOMMENDED + special thanks to Imaan & Michael
1/5
GoogleI had a very disappointing experience with this letting agency. Despite always paying rent on time, they unfairly deducted £250 from my deposit for two light bulbs and refused to consider any reasonable resolution. Communication was poor and stressful, with inconsistent and unjustified claims. I reported issues with the boiler and extremely high utility bills, but they dismissed my concerns after a very basic inspection. Unfortunately, the agency offers little support to tenants and shows no openness to feedback. I do not recommend renting through them.
We sincerely apologise for your experience and understand your frustration. Your concerns regarding the repairs and the impact on your family's health are very serious to us. Please reach out to our management team directly at 020 8958 1118 so we can address this issue promptly and ensure your needs are met. Thank you for bringing this to our attention.
5/5
GoogleCora has been very helpful in trying to secure a 1 bedroom flat. I needed to the the property before visiting it and she recorded and supplied a video to me which was very useful.
5/5
GoogleI’ve had two viewings in the last two days , Marta has been excellent very helpful in showing me the property and any additional info I needed she was so helpful , thank you marta
5/5
GoogleWe just bought our first home via Benjamin Stevens and I cannot recommend them enough! Nathan was brilliant from day one. Very clear and efficient communication throughout the process, regular catch ups, viewings accommodated whenever we requested (even during a festive season) and overall great customer service from his side. Those small details make huge difference and definitely put your mind at rest. Will happily recommend these professionals to anyone who’s buying /selling their property.
Thank you for your fantastic review! We’re thrilled to hear that Nathan provided you with such clear and efficient communication throughout your home-buying journey. It’s great to know that his dedication to accommodating your needs made a positive impact. Your recommendation means a lot to us! If you need anything in the future, please don’t hesitate to reach out. Congratulations on your first home!
5/5
GoogleYour independent estate agent has provided exceptional service throughout the painful process of selling our late parents' house. We chose Tristrams at the outset because they were independent and it showed. They put the most effort into researching trends in the neighbourhood, proposing a realistic but good sale price, and advising on essential repairs to make the house look presentable to the market. Since then, we have not looked back. We have been continually impressed by their knowledge of potential buyers, their speed at securing a sale - twice, after the first buyer pulled out for personal reasons - and their capacity to update us continually on the latest situation with our sale.
5/5
Googlegreat service to help me get my new home, Poppy Mellor made it possible, best lettings agent I have had dealings with, quick to answer questions, very helpful. keera Gill was also quick to finalise the move
5/5
GoogleA very positive experience with Tristram’s. Cora was fantastic to work with friendly, responsive and very helpful throughout the whole process of securing our new home. Thank you, Cora, for making everything so smooth and stress-free.
5/5
GoogleMarta was great and very polite. As much as we liked the property mum wife was not comfortable with the surrounding area. As such on this occasion we will not be proceeding further. Kind regards Brian/Lesley
5/5
GooglePoppy, George and Keera at Tristrams were all awesome in helping me find and secure a wonderful rental. The process was seamless and they were all wonderful to work with! Many thanks!!
5/5
GoogleIt was a very good experience. I booked a flat and then my circumstances changed and have to cancel agreement. Poppy was extremely helpful. I really appreciate that.
5/5
GoogleNathan was a delightful and very helpful agent that was very systematic and thorough in their approach and helped us get over the hurdles we experienced. We are now comfortably living in our new home.
Thank you for your kind words! We are thrilled to hear about your positive experience with Nathan. We strive to provide a systematic and thorough approach to ensure a smooth process. Enjoy your new home, and feel free to reach out if you need anything in the future!
5/5
GoogleWe had a great experience viewing the property, and Cora was brilliant throughout. She was helpful, professional, and made the whole process really smooth. Would highly recommend her to anyone!
1/5
GoogleI had a very disappointing experience with this agency. They confirmed my property viewing, and I even took a day off to attend. However, when I arrived at the location, I was informed by L.Bailey that the viewing had been canceled, without any prior notice. It was highly unprofessional and a complete waste of my time. A simple notification would have been appreciated. I would not recommend dealing with such unreliable service.
Thank you for your feedback, we are investigating why this happened and can only apologise to you for this miscommunication. We want to uphold the very highest standards with customer service and communication, this isolated situation will now be investigated internally and ensure that all future communications are ahead of schedule. We apologise that on this occasion this wasn’t the experience that we would have expected you to had.
5/5
GoogleGreat experience finding a student home in Nottingham with Tristrams! Cora was extremely helpful in the process; making it easy to sort bookings and always being proactive. House looks great and very excited to live there. Cheers!
5/5
GoogleThanks to Cora for her help and assistance during my letting process. Was quick to respond and get me in touch with the right person to answer all my queries. Very much appreciated.
5/5
GoogleI couldn't be happier with the service from Talia, Liam and Matthew at Tristram's Estate Agents. From me viewing the property I wish to buy to the first meeting to completion, they all went above and beyond to ensure everything ran smoothly and managed to get my house on the market and also sold within 4 days. They managed to secure a fantastic price for both selling and buying and kept me updated every step of the way. If you’re looking for an agent who actually cares and works hard for you, look no further!" Talia understood I was stressed and worried about selling my house, but she made it feel easy and was professional, proactive, and always available to answer my (many!) questions. Their communication was top-notch, and they handled the viewings and negotiations perfectly. Highly recommended!"
5/5
GoogleGreat experience with this estate agency. Martha was friendly, professional, and always quick to respond. She made the whole process smooth and stress-free. Would definitely recommend! Thank you
5/5
GoogleMarta was very friendly agent really good experience and prompt responses each time reached out. She is very dedicated to her work impressive customer service
5/5
GoogleTalia has been extremely helpful throughout our buying process keeping us updated regularly and she always responds to us efficiently. Would highly recommend.
5/5
GoogleI had a really great experience working with Marta. She was friendly, easy to talk to, and actually listened to what I wanted instead of just showing random properties. She kept me updated the whole time and was quick to reply whenever I had questions, which made everything feel a lot less stressful. You can tell she knows her stuff and genuinely cares about helping her clients. I’d definitely recommend her to anyone looking to buy or sell.
5/5
GoogleI’ve had a really great experience renting a 3-bedroom property through Tristram’s Estate and Letting Agents in Nottingham. From day one, their service has been excellent. When I first called, they were friendly and helpful, and I was able to get a viewing appointment very quickly. Throughout the referencing process, their communication was fast and efficient, which made everything smooth and stress-free. Overall, I’m very happy with the service I’ve received and would definitely recommend them. 5 ⭐️
5/5
GoogleTo befare Marta and Kristen had their work cut-out with us. Marta was friendly and professional throughout we all got there in the end, thank you.
5/5
GoogleReally helpful and dedicated staff from tristrams especially Marta Santos, still she is helping me to find a good home to move .really appreciate it.
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Benjamin Stevens's Edgware office has 309 reviews across 1 platform: 309 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Benjamin Stevens is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews, checked 9 October 2026.
Benjamin Stevens, 194 Station Road, Edgware HA8 7AT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.