Every review we hold for the Edgware office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA* customer service from Michael. Very professional attitude. Never looked back once direvtions given . Excellent service. Will always deal with you Michael. Very reliable and trust worthy at all times. Always keeps you in pictures
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Bharti · 28 May 2020
Agent replied · 8 November 2024
Thank you for your kind words! We're delighted to hear about your positive experience with Michael. We strive to provide excellent service and appreciate your loyalty. We look forward to serving you again in the future!
★★★★★ 5/5
GoogleAdam did a great job selling my one bedroom flat in Edgware, went very smoothly
Dustin · 19 May 2023
Agent replied · 24 October 2024
Thank you for your feedback! We’re glad to hear that Adam did a great job selling your flat and that the process went smoothly. If you need any assistance in the future, feel free to reach out.
★★★★★ 1/5
GoogleMore interested in getting details on their system than selling houses for the best price.
Bhavik · 19 May 2023
Agent replied · 24 October 2024
I'm sorry to hear that you felt this way about your experience. It's important for us to focus on both our clients' needs and the details that support a successful sale. Your feedback is valuable, and I encourage you to share more about your experience so we can improve our services. Thank you for bringing this to our attention.
★★★★★ 1/5
Googlestop cold calling me
H · 13 June 2025
★★★★★ 2/5
GoogleMelis Very poor customer service and she don't keep her promise. I don't recommend anyone to use Benjamin Stevens services as they unreliable..
Mosey · 19 May 2022
Agent replied · 24 October 2024
I'm sorry to hear about your experience with Melis and the service you received. Your feedback is important, and we take it seriously. I encourage you to reach out directly so we can address your concerns and work towards a resolution. … More
★★★★★ 5/5
GoogleI have a property rented through Benjamin Stevens and generally deal with Andrea and Louisa. They are professional, courteous and helpful. I am extremely satisfied with the service they are providing. Would recommend.
Haresh · 30 May 2020
Agent replied · 8 November 2024
Thank you for your kind words! We are delighted to hear that Andrea and Louisa have provided you with professional, courteous, and helpful service. We appreciate your recommendation and look forward to continuing to exceed your expectations.
★★★★★ 5/5
GoogleI have dealt with many of the team at Benjamin Stevens over the last 10 years or more and always found them to be great people to work with.
Nigel · 30 May 2020
Agent replied · 8 November 2024
Thank you for your kind words! We appreciate your long-term support and are grateful for the opportunity to work with you. Looking forward to many more successful years together!
★★★★★ 5/5
GoogleAbsolutletly fantastic experience from start to finish, Rob, the branch manager, was extremely responsive and kept me updated all the way through without the need to continously chase.
Shanel · 30 May 2020
Agent replied · 8 November 2024
Thank you for the kind words! We're thrilled to hear about your fantastic experience with Rob. We take pride in our responsive customer service and will continue to provide updates proactively. Looking forward to serving you again in the future!
★★★★★ 5/5
GoogleI switched over to Benjamin Stevens in 2014 from another agency. Louisa and Andrea continue to provide a much better service than the previous guys. I could not be happier.
Chris · 30 May 2018
Agent replied · 8 November 2024
Thank you for switching to Benjamin Stevens in 2014 and for giving us the opportunity to serve you. We are thrilled to hear that Louisa and Andrea are providing you with excellent service. Your satisfaction is our priority!
★★★★★ 1/5
GoogleIn Response to the company’s comments.
What part of …
Lavie · 8 October 2022
Agent replied · 19 May 2026
What a strange review, you have never dealt with us yet you have an opinion. Surely if you know who the owner of the business is surely you would contact me to discuss issues you may feel are happening which aren't … More
★★★★★ 5/5
GoogleExcellent customer service. Robert Murray just happens to be the best estate agent.
Anju · 19 May 2022
Agent replied · 15 November 2023
Many thanks Anju. Pleasure to do business with you. Robert
★★★★★ 5/5
GoogleBenjamin Stevens were recommended to myself by an associate, and I would now recommend heading to Benajamin Stevens when trying to sale your property.
Joseph · 30 May 2018
Agent replied · 8 November 2024
Thank you for recommending Benjamin Stevens to others! We appreciate your positive feedback and look forward to assisting you with the sale of your property.
★★★★★ 1/5
GoogleVery rude and unhelpful staff. Happy to elaborate further if management contact me. Thanks
M · 18 August 2021
Agent replied · 18 August 2026
Hello, very concerned to hear this. Please do feel free to email me; mike@rklucas.co.uk
★★★★★ 5/5
GoogleGreat to deal with, staff very helpful.
Richard · 19 May 2022
Agent replied · 15 November 2023
Hi Richard, Thank you for your lovely review about our team. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team
★★★★★ 5/5
GoogleWe bought a bungalow in Haverfordwest through RK Lucas and they were helpful all the way through the process from the initial viewing to the completion day. I always found the sales staff friendly and available when needed or quick to call …
Art · 18 August 2021
★★★★★ 5/5
GoogleThe place for estate agents
Danny · 19 May 2022
Agent replied · 15 November 2023
Hi Danny, thanks for your review, much appreciated.
★★★★★ 5/5
GoogleGreat communication and very easy to deal with, as a tenant they take wonderful care of you.
Ged · 21 January 2024
★★★★★ 1/5
GoogleClueless, lack professionalism
Isa · 19 May 2022
Agent replied · 15 November 2023
Dear Isa, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our … More
★★★★★ 5/5
GoogleGreat team who have excellent knowledge of the local area and make a big effort to remain the leading agent in the area through their knowledge. I would highly recommend them to anyone thinking of letting their property and thank them for all they have done for me.
Paul · 16 November 2017
★★★★★ 1/5
GoogleHad my property to let for over 2 months (Normally my flat never stays vacant for more than 2 weeks). Haven't found anyone yet and they keep pressuring you to reduce the asking price. Asked the guy i was dealing to call me back as he was …
N · 8 October 2017
★★★★★ 5/5
GoogleRating only, no written review.
Sally · 2 October 2026
★★★★★ 4/5
GoogleFirst class client service from beginning to end.
Janet · 30 May 2020
Agent replied · 8 November 2024
Thank you for the kind words! We pride ourselves on providing top-notch client service from start to finish. We look forward to serving you again in the future!
★★★★★ 1/5
GoogleVery poor communication.
Went to view a property, and submit my offer. and then no respond at all for 4 days then i found out it has been let.
Mido · 19 May 2021
★★★★★ 1/5
GoogleThe cheeky agency demand a holding deposit from whoever makes an offer on a property, and whoever pays a little extra tip gets to win. They then refund the deposit to the other candidates
Rebaz · 30 May 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.