Every review we hold for the Edgware office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWouldn't use this Estate Agent again.
Once we got the house keys, the alarm kept going off, called the Agent Michael few times no response or call back, once they get their commission they won't respond back to you!
Bhavik · 19 May 2023
Agent replied · 24 October 2024
I'm sorry to hear about your experience. It's disappointing to learn that you faced issues with communication after the sale. Your feedback is important to us, and I encourage you to reach out directly so we can address your concerns. We strive to provide excellent service and want to ensure that all our clients feel supported throughout their journey. Thank you for bringing this to our attention.
★★★★★ 5/5
GoogleWe sold our flat with Benjamin Stevens, Edgware branch and we found them to be extremely helpful. Special mentions go to Robert Murray and a big thank you to the lovely Cheryl Brown who responded promptly, efficiently and guided us with her friendly manner through the process .
Richy · 19 May 2022
Agent replied · 8 November 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with Robert Murray and Cheryl Brown at our Edgware branch. We appreciate your feedback and are always here to help. Let us know if you need anything else in the future!
★★★★★ 5/5
GoogleWe are truly thankful to Judy Ciok for having helped us with the sale of our flat in Docklands. Judy took our case after another agency had mainly wasted our time for months and she was absolutely wonderful. She was super diligent, always …
Mel · 8 October 2022
Agent replied · 21 March 2024
Hi Melisa and Marc, Thank you for your lovely review about our team. We are happy to hear they could be helpful in everyway with your sale of your flat. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team
★★★★★ 5/5
GoogleI rent a property through Benjamin Stevens and have found it very easy to deal with them. The staff are very helpful. I mainly deal with Louisa and Andrea, and they are both very helpful, deal with any queries efficiently and have always manged to solves any issues I have had. I am a satisfied renter!
B · 30 May 2020
Agent replied · 8 November 2024
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with Benjamin Stevens. Louisa and Andrea will be delighted to know they have been helpful. Please don't hesitate to reach out if you have any more queries or need assistance in the future!
★★★★★ 5/5
GoogleI had great service selling my one-bed flat in Mill Hill through Benjamin Stevens. The flat had failed to attract many viewers or receive any offers from another agent; Rob at Benjamin Stevens gave a much more sensible valuation and …
James · 8 October 2022
Agent replied · 8 November 2024
Thank you for sharing your positive experience! We're thrilled to hear that Rob's valuation and Cheryl's support helped you achieve your asking price with reduced stress. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe came across RK Lucas when we were looking for our forever home in Pembrokeshire. We asked to view a bungalow in Hook. When we arrived to view it we were met by the very helpful Poppy. Through her we were able to negotiate an offer which …
Cheryl · 18 August 2021
Agent replied · 18 August 2026
This is wonderful to hear, we hope you are very happy in your lovely new home 🥰 …
★★★★★ 5/5
GoogleRk Lucas were extremely professional and in constant contact as a seller of a property and also a buyer. Great service, great response to queries and advice when asked for. Highly recommended.
Cara · 18 August 2021
★★★★★ 5/5
GoogleGreat communication and very easy to deal with, as a tenant they take wonderful care of you.
G · 19 May 2024
Agent replied · 19 May 2026
Thank you for your positive feedback! We’re delighted to hear that you had a great experience with our communication and that you felt well cared for as a tenant. If you need anything in the future, please don’t hesitate to reach out!
★★★★★ 5/5
GoogleAndrea and Louise have been outstanding nothing‘s too much for them . questions get answered the same day . they are professional and their management skills are excellent. I can’t fault them
Sandra · 19 May 2023
Agent replied · 24 October 2024
Thank you for your wonderful feedback! We’re thrilled to hear that Andrea and Louise provided you with outstanding service and prompt responses. Their professionalism and management skills truly make a difference. Your satisfaction means a lot to us!
★★★★★ 5/5
GoogleBenjamin stevens has been straight forward with helping me rent my current home and have been so helpful. I would especially like to shoutout Imaan Aziz for helping me so much!
Abdul · 19 May 2023
Agent replied · 24 October 2024
Thank you for your kind words! We’re thrilled to hear that Benjamin Stevens made your renting experience straightforward and helpful. A special shoutout to Imaan for providing you with great support! If you need anything else in the future, feel free to reach out.
★★★★★ 5/5
GoogleGreat communication and very easy to deal with, as a tenant they take wonderful care of you.
Ged · 26 January 2024
Agent replied · 24 October 2024
Thank you for your positive feedback! We’re delighted to hear that you had a great experience with our communication and that you felt well cared for as a tenant. If you need anything in the future, please don’t hesitate to reach out!
★★★★★ 5/5
GoogleVery happy with the service Michael has provided, he helped managed the purchase process and communicated clearly and promptly at all stages, a pleasure to deal with.
Akshai · 19 May 2023
Agent replied · 24 October 2024
Thank you for your kind words! We’re delighted to hear that Michael provided you with excellent service and clear communication throughout your purchase process. It’s great to know he made your experience a pleasure.
★★★★★ 5/5
GoogleI have used Benjamin Stevens estate agents for letting a flat I have in Edgware for over 10 years and found them to be very helpful and professional.
During the time they have kept me updated with the legal changes in letting …
Liz · 8 October 2020
Agent replied · 8 November 2024
Thank you, Greg, for your kind words and loyalty over the past 10 years. We're delighted to hear about your positive experiences with our team, especially with Louisa. We appreciate your recommendation and look forward to assisting you further with your property letting needs. Thank you for choosing Benjamin Stevens estate agents!
★★★★★ 5/5
GoogleI like to think of myself as a pretty straight forward sort of chap. Born in the 50's (that's the 1950's) I tend not to be overly tactile, except with my wife or those who have my blood flowing through their veins. So when we decided to …
Martin · 8 October 2017
Agent replied · 8 November 2024
Thank you so much for sharing your positive experience with Michael Meape! We are delighted that he was able to make the selling process stress-free and seamless for you. We appreciate your kind words and value your feedback.
★★★★★ 5/5
GoogleGreat experience with Benjamin Stevens. They found a buyer for my flat and found my new house in just two weeks which was amazing!! Robert guided me through the process from start to finish. Would definitely recommend.
Thanks for all the hard work!
Angie · 30 May 2020
Agent replied · 8 November 2024
Thank you for sharing your positive experience! We're thrilled to hear that Robert guided you through the process smoothly. We appreciate your recommendation and are here for all your future real estate needs. Thank you for choosing Benjamin Stevens!
★★★★★ 5/5
GoogleA great company to deal with, all the staff are so very professional. I think both Louisa and Andrea who I normally deal with, go beyond the call of duty. They are so very helpful to me at all times with my properties that I rent out.
Jon · 30 May 2018
Agent replied · 8 November 2024
Thank you for the kind words! We are thrilled to hear that you had a positive experience with Louisa and Andrea. Providing exceptional service is our top priority, and we are grateful for your trust in us. Please don't hesitate to reach out if you need any further assistance with your properties.
★★★★★ 5/5
GoogleGreat experience, friendly and knowledgeable staff. Looks small on the outside but like a TARDIS on the inside. Would highly recommend a visit.
Kyriakos · 19 May 2023
Agent replied · 24 October 2024
Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with our friendly and knowledgeable staff. We appreciate the TARDIS comparison, it's all about making the most of the space! If you need anything in the future, feel free to reach out. Thanks again for the recommendation!
★★★★★ 5/5
GoogleFriendly, efficient and effective - recommended.
Alison · 19 May 2024
Agent replied · 24 October 2024
Thank you for your fantastic feedback! We’re glad to hear you found our service friendly, efficient, and effective. Your recommendation is greatly appreciated! If you need anything else in the future, don’t hesitate to reach out.
★★★★★ 5/5
GoogleI bought house with Benjamin Steven and it was very nice experience and specially Michael Meap did amazing work. Thank you
Hitesh · 19 May 2023
Agent replied · 24 October 2024
Thank you for your positive feedback! We’re so glad to hear that you had a nice experience buying your house and that Michael did an amazing job. Your appreciation means a lot to us! If you need anything in the future, feel free to reach out. Congratulations on your new home!
★★★★★ 5/5
GoogleI had great service in buying a place in Edgware through Benjamin Stevens.
Always at hand and willing to help!
Suketu18 · 19 May 2023
Agent replied · 24 October 2024
Thank you for your positive feedback! We're thrilled to hear that you had great service while buying your place in Edgware. It's wonderful to know our team was always there to help. If you need anything else in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleReally good service, both from Robert and from Sheryl - did all they could to progress our tricky sale and eventually got us a good price. Would definitely recommend.
Joe · 19 May 2022
Agent replied · 15 November 2023
Dear Joe, Thank you for taking the time to review your recent experience you have had with our team at Benjamin Stevens Estate Agents Edgware. We're so happy you had a positive experience with us. Kind regards, Rob
★★★★★ 5/5
GoogleProactive professional personable.
Richard · 19 May 2024
Agent replied · 19 May 2026
Thank you for your concise and positive feedback! We're glad to hear that you found our team proactive, professional, and personable. If you need anything in the future, feel free to reach out!
★★★★★ 1/5
GooglePoor communication - do not return calls for days and days on end.
When you do finally get to speak to the 'right' person, the attitude is so poor and unprofessional! …
Danny · 8 October 2021
Agent replied · 15 November 2023
Dear Danny, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from … More
★★★★★ 5/5
GoogleThis is the best estate agent, highly recommended. Robert Murray and his colleague Pardeep Singh in Ealing helped me to sell my property, excellent work. Thank you.
Nancy · 19 May 2022
Agent replied · 15 November 2023
Hi Nancy, Thank you for your lovely review about our team. We are happy to hear they could be helpful with your sale of your property. We wish you the best and would love to deal with you again in the future. Kind regards, The Customer Care Team
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