Trusted Agent profile · Eccleshall

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James Du Pavey Eccleshall reviews

★★★★★ Excellent

373 reviews across 2 platforms

11B High Street, Eccleshall, ST21 6BW

James Du Pavey's office in Eccleshall, at 11B High Street, is rated 4.8 out of 5 across 373 reviews on two platforms, including 329 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

329

Reviews on Google

This office

Facebook logo

4.5 / 5

44

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for James Du Pavey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Eccleshall office, from every platform, shown as written. First names only.

5/5

Google

I cannot recommend Homes Partnership highly enough. Paul was amazing from the moment we met him, when he valued the property, along with Sarah who talked us through each step until completion. They were extremely professional throughout but also had a very kind and empathetic approach through what for us, as a family, was a very difficult and sad time. Thank you all so very much.

Jean · 11 November 2025

Agent replied · 11 July 2026

Thank you so much, Jean, for your truly lovely review. We’re so pleased to hear that Paul and Sarah were able to support you with such care and professionalism during a difficult time. Your kind words mean a great deal to the whole team, and we’re grateful you chose Homes Partnership to guide you through the process. Wishing you and your family all the very best.

5/5

Google

5* service from Chloe, she was extremely helpful and proactive with keeping a very difficult chain together & amazingly against all odds held it together until completion. Would highly recommend her and the team. I really can’t thank her enough for all the effort and dedication she put into this transaction Thank you Chloe!

Gaynor · 24 February 2026

Agent replied · 24 March 2026

Thank you Gaynor and a huge congratulations on your big move! We are so grateful to have been invited along on your journey!

5/5

Google

Excellent service from first visit to sale. Paul was very knowledgeable and Sarah was always on hand to help and answered calls and e-mails straight away. The technology used to film the property was first class. The team showed a great deal of empathy due to the house belonging to my recently deceased mother. I would not hesitate in using HP again.

Rees · 11 December 2025

Agent replied · 11 July 2026

Hi Rees, Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We’re truly sorry for your loss, and it means a great deal to us that you felt supported during what must have been a very difficult time. Paul and Sarah will be absolutely chuffed to hear your feedback, they take great pride in offering knowledgeable, responsive and compassionate service, and it’s lovely to hear that came across from your very first visit right through to completion. We’re also pleased the property video helped showcase your mum’s home so well. We really appreciate your trust in Homes Partnership, and if you ever need us again in the future, we’ll be here and more than happy to help. Warmest wishes, The Homes Partnership Team

5/5

Google

We recently sold our property and bought our new home through James Du Pavey Eccleshall. From getting our property valued and on the market, straight through to completion the staff have been amazing! Shout out to Grant and Lee for keeping us updated and for their patience with us! Highly recommend!!

Jessica · 10 March 2026

Agent replied · 24 March 2026

Congratulations on your Sale Jessica! Thank you for inviting us along on the journey! We are forever grateful to you for choosing us and wish you all the best in your next adventure!

5/5

Google

I would really like to say a BIG thank you to all the staff at James Du Pavey but especially Chelsea for her help in making the move to our new home and getting us over the line. I would not hesitate in recommending James Du Pavey for your house move.

Sean · 24 February 2026

Agent replied · 24 March 2026

Thank you Sean! Congratulations on the move! We hope that you settle into your new home quickly!

5/5

Google

Customer service was the standout for us right from the beginning. We spoke to two other agents who did not impress us with their lack of excitement about our house. Abby was enthusiastic and kept us updated and was patient and diplomatic when things got stressful due to our buyers solicitor.

Julia · 8 October 2026

5/5

Google

A big thank you to Annalise. She looks after my properties in Crawley, and her service has been exceptional. She keeps me up to date with any issues, she offers practical and useful advice for resolving them, and she replies to all my queries promptly. I have really enjoyed working with her.

Frank · 11 February 2026

Agent replied · 11 July 2026

Hi Frank, Thank you very much for your kind review and lovely feedback. We’re delighted to hear how positive your experience has been. It’s great to know Annalise has been providing such exceptional service, keeping you fully informed, offering practical advice and responding promptly to your queries. She’ll be really pleased to hear how much you’ve enjoyed working with her. Thank you again for taking the time to share your experience. We truly appreciate your trust in Homes Partnership and look forward to continuing to support you. Kind regards, The Homes Partnership Team

5/5

Google

We had an outstanding experience with Homes Partnership, thanks to Daisy! She was amazing and went above and beyond to secure our property from start to finish. Daisy was consistently professional, attentive, and incredibly helpful throughout the entire process. Her clear communication and dedication made everything so much easier for us. We are truly grateful for all the effort she put in and highly recommend Daisy and Homes Partnership for their exceptional service.

Edyta · 11 July 2025

Agent replied · 11 July 2026

Thank you for your fantastic review! 😊 We're so pleased to hear that Daisy made your experience outstanding and went above and beyond to secure your property. Her dedication and clear communication truly make a difference! We really appreciate your recommendation and are grateful to have been part of your journey. Wishing you all the best in your new home! 🏡✨ If you ever need anything, we’re always here to help. 💙

5/5

Google

Five stars! Should be ten! Brilliant service, Chelsea was a saint. Nothing was to much trouble. Very proactive, Always keeping us up to date even going out ot her way to pester solicitors. "Well done Chelsea". That service was worth every penny.

Keith · 15 April 2026

Agent replied · 22 April 2026

Thank you Keith!! What lovely comments! It's been a pleasure to help you along with the big move!

5/5

Google

I would like to say a big thank you for Jdp Eccleshall team Especially Chloe, from start to finish ,fantastic job well done 👏👏👏 …

Simon · 14 August 2026

Agent replied · 17 August 2026

Thank you Simon and Congratulations on the big move!!

4/5

Google

We had excellent customer service , very pleasant and helpful staff especially Angela and Chelsea who we dealt with mainly . We were assisted at every stage of sale and purchase.

Stuart · 3 July 2026

Agent replied · 6 July 2026

Thank you Stuart and congratulations on the big move! It's been a pleasure to work with you and hope that you settle into your new home quickly!

5/5

Google

We've had a good experience with Homes Partnership, from the start of our tenancy and all the way through. Special thanks to Connie, our Property Manager, who always dealt with, and followed up, on any issues we had.

Gary · 11 May 2026

Agent replied · 11 July 2026

Thank you for your kind review, Gary, we’re really pleased to hear you’ve had a positive experience with us throughout your tenancy. It’s great to know that Connie has looked after you so well. She works hard to ensure everything is dealt with promptly and thoroughly, so your feedback will mean a lot to her. We really appreciate you taking the time to share your experience, and we wish you all the very best moving forward. Adam Charlton Managing Director, Homes Partnership

5/5

Google

As a first-time buyer, I’m so grateful to Harvey Murrell and the team at Homes Partnership for their amazing support. They guided me through every step, kept me well informed, and made the whole process smooth and stress-free. My offer has now been accepted, and I couldn’t be happier! Highly recommend them to anyone buying a home.

Philendra · 11 November 2025

Agent replied · 11 July 2026

Thank you so much for your wonderful review! We’re absolutely thrilled to hear your offer has been accepted, congratulations! 🎉 Harvey and the team will be over the moon to know their support made such a positive difference. Buying your first home is such an exciting milestone, and we’re delighted we could make the journey a smooth and stress-free one for you. Wishing you all the best as you move forward with your purchase, and thank you again for recommending us!

5/5

Google

Superb attention throughout the whole purchase process. Chelsea was attentive, well informed and always willing to investigate any issues which occurred. She certainly made the purchase less stressful in a calm but professional way. I would have struggled without her help! The rest of the office staff are similarly professional yet personable.

Gill · 25 December 2025

Agent replied · 24 March 2026

Thank you for taking the time to leave your thoughts here Gill, it is lovely to hear such kind words. We are happy to have been able to help you with yout purchase and hope that you settle into your new home quickly!

5/5

Google

Thank you for all your hard work, communication and support with the purchase of our new home. Sarah and Harvey were with us every step of the way and made it a seamless process.

James · 11 May 2026

Agent replied · 11 July 2026

Thank you for your kind words, James, and congratulations on your new home! We’re delighted to hear that Sarah and Harvey supported you every step of the way and helped make the process feel seamless. Buying a home can be a complex journey, so it’s great to know their communication and dedication made a real difference. We truly appreciate you choosing Homes Partnership and wish you all the very best in your new home. Adam Charlton Managing Director, Homes Partnership

5/5

Google

Good Morning, I would like to thank 'Homes' for their excellent and prompt service as always, and especially Annalise who handled and coordinated our bathroom replacement, whilst dealing with one or two minor issues which came to light, both promptly and professionally - Thank you

Gary · 11 February 2026

Agent replied · 11 July 2026

Good morning Gary, Thank you very much for your kind review. We’re delighted to hear you continue to receive excellent and prompt service from Homes Partnership. Annalise will be particularly pleased to see your feedback. Coordinating works like a bathroom replacement can sometimes uncover a few surprises, so it’s great to know she handled everything promptly and professionally to keep things on track. Thank you again for taking the time to share your experience. It’s always a pleasure working with you, and we’re here whenever you need us. Kind regards, The Homes Partnership Team

5/5

Google

I was really impressed with the professional manner and attitude from the team. Ben was extremely knowledgeable of the market dynamics and was refreshing in his honesty.

Darren · 27 June 2026

Agent replied · 11 July 2026

Thanks for this, Darren. Really pleased the team made a good impression. Straight, honest advice is the bit we put the most stock in, so it's always nice to hear when that's what people take away. Appreciate you putting this up. Kind Regards, Adam Charlton Managing Director, Homes Partnership

5/5

Google

Great experience from start to finish. Got started quickly, arranged viewings at my convenience. Kept me updated all the way through. I hadn't moved in nearly 30 years and never on my own. Anna kept me updated all through the process and felt like a friend. I can't recommend enough. The whole team are fabulous.

Mary · 8 November 2025

Agent replied · 24 March 2026

Thank you Mary and Congratulations on your big move!! We are so happy to have been a part of the move and have enjoyed helping you throughout the whole process! We hope you settle into your new home well!

5/5

Google

Angela went above and beyond the norm al to help us buy our property in Eccles hall. She spent a great deal of time chasing solicitors etc on our behalf so thank you again for all your help. Paul and Ann.

Paul · 10 March 2026

Agent replied · 24 March 2026

Thank you for taking the time to leave your thoughts here Paul! Congratulations on your big purchase! We hope you settle in well.

5/5

Google

Professional throughout. Superb at sourcing viewings . Their absolute key skill which sets them way above anyone else is their communication. If you ring or send an email you will always get a reply the same day and that is worth its weight in gold when moving house! Well done and thanks to all the JDP team at Eccleshall.

Jane · 6 October 2026

Agent replied · 8 October 2026

Thank you Jane and congratulations on the big move! Wishing you all the best in your new home!

5/5

Google

I have been involved with Homes partnership for 7 years. I can honestly say they are the best Housing Agents by far, and I’ve had dealings with a few others and these win hands down. They are so caring, towards their clients and nothing is too much trouble, they are extremely helpful in any way they can be. The girls in the office are amazing, Annalise in particular who was so helpful to me, coming to my house over the weekend to sort my boiler out, love her. I would definitely recommend them.

Lorraine · 11 May 2026

Agent replied · 11 July 2026

Thank you so much, Lorraine, for your incredibly kind words and for your continued support over the past 7 years, it really does mean a lot to us. We’re absolutely delighted to hear that your experience with Homes Partnership has stood out compared to others you’ve dealt with. Providing a caring, responsive and supportive service is exactly what we strive for, so it’s wonderful to know that’s come across. Annalise will be especially pleased to read your comments, she truly goes above and beyond for our clients, and your mention of her weekend visit speaks volumes. We’re very lucky to have her as part of the team. Thank you again for your recommendation, Lorraine, it’s greatly appreciated. Adam Charlton Managing Director, Homes Partnership

5/5

Google

We’ve just sold our property with James Du Pavey and I can’t rate them high enough. Their service was excellent from our very first meeting to completion. Benjamin went above and beyond throughout our sale process as did many of the other members of staff. I would highly recommend using their services.

Charlotte · 24 November 2025

Agent replied · 24 March 2026

Congratulations on your Sale Charlotte and thank you for inviting us along on the journey! We wish you all the best in your new home and hope that you settle well!

5/5

Google

Tye at Home Partnership has been amazing! Her communication was always quick and clear, and the support she provided throughout the whole process was impeccable. She made everything super easy and stress-free. I couldn’t be happier with the service I received. Highly recommend Tye and the team at Home Partnership!

Dylan · 11 December 2025

Agent replied · 11 July 2026

Hi Dylan, Thank you so much for your fantastic review! We’re over the moon to hear how happy you are with the service you received. Tye will be absolutely delighted with your kind words. She’s brilliant at what she does, and knowing her clear communication and support helped make your experience smooth and stress-free means a great deal to all of us. We truly appreciate your recommendation and are so pleased you felt well looked after throughout the process. If you ever need anything in the future, we’re always here to help. All the best, The Homes Partnership Team

5/5

Google

Great estate agents. Chelsea was so supportive throughout a very stressful purchase and we would 100% use James Du Pavey for our sale again.

Hannah · 3 July 2026

Agent replied · 6 July 2026

Thank you Hannah! We hope that you settle into your new home quickly and don't need us too near in the future, but of course are on hand when the time is right! Enjoy your new home and thank you for allowing us to be there along the journey!

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Questions about James Du Pavey Eccleshall

How many reviews does James Du Pavey Eccleshall have?

James Du Pavey's Eccleshall office has 373 reviews across two platforms: 329 on Google, 44 on Facebook.

What is James Du Pavey Eccleshall's rating?

James Du Pavey Eccleshall is rated 4.8 out of 5 across all 373 reviews, and 4.9 out of 5 on Google from 329 reviews.

Has James Du Pavey won any awards?

Yes. In The Trusted Agent 2026 awards: James Du Pavey, Eccleshall won Trusted Agent.

Where is James Du Pavey's Eccleshall office?

James Du Pavey Eccleshall, 11B High Street, Eccleshall, ST21 6BW.

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