Every review we hold for the Eccleshall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI registered our interest as a first time buyer with Homes Partnership around a month ago. I’ve spoken with some lovely members of their team including Sarah, who is always so pleasant and Harvey has shown us a selection of properties. One in particular really took our fancy and thanks to Harvey we secured it and we’ve successfully purchased the house!
In comparison to others, HP have been a breath of fresh air. From start to finish HP have been excellent and I can’t recommend them enough. Thank you for helping us find and secure our dream first home 🏡
Ben · 11 March 2026
Agent replied · 11 July 2026
Thank you so much, Ben, what a fantastic review! We’re so pleased to hear that your first impressions of Homes Partnership have been so positive. Sarah and Harvey will be delighted to know they’ve made you feel so welcome and supported. It’s great to hear the trust you’ve built with the team, and we can’t wait to help you find that perfect first home! Harvey is set on being the one to find you that home!
★★★★★ 5/5
Google5 Stars, Exceptional Service and Quick Sale!
I am beyond impressed with the service provided by Paul Callaway and their team. From the moment I instructed them to sell my property, they made the entire process seamless and efficient. Despite the challenges of the market, they managed to secure a buyer and complete the sale in just over 3 months, faster than I ever expected!
Their professionalism, clear communication, and proactive approach really stood out. They kept me informed every step of the way, answered all my questions promptly, and provided excellent guidance. I felt like they truly understood my needs and worked tirelessly to ensure a smooth transaction.
I was especially impressed by their attention to detail and commitment to getting the best price for my property. Their marketing strategy was spot-on, and I was delighted with the outcome.
If you're looking for an estate agent who will deliver results quickly and professionally, I highly recommend Paul and the team. I couldn't be happier with the service and the outcome. Five stars all the way!
Dan · 11 March 2026
Agent replied · 11 July 2026
Hi Dan,
Wow, thank you so much for such an incredible review. We’re absolutely delighted to read your feedback.
It’s fantastic to hear how pleased you were with the service Paul and the team provided, especially achieving a completed sale in just over three months in a challenging market. That’s a brilliant result, and we’re so pleased we could deliver that for you.
Your comments about the clear communication, proactive approach and attention to detail really mean a lot. We always aim to keep our clients fully informed and supported throughout the process, so it’s great to know you felt understood and well looked after every step of the way.
Paul will be over the moon with your kind words, particularly your recognition of the marketing strategy and commitment to achieving the best possible price.
Thank you again for your recommendation and trust in Homes Partnership. We truly appreciate it and wish you all the very best for your next chapter.
Warm regards,
The Homes Partnership Team
★★★★★ 5/5
GoogleI’ve just completed a property purchase with the Eccleshall team and couldn't be happier. Every member of the staff was professional, polite, and genuinely helpful, nothing was ever too much trouble.
They were incredibly proactive, going the extra mile to ensure the sale reached completion as smoothly as possible. I was kept fully informed throughout the entire process and all my queries were followed up immediately. A seamless experience from start to finish! Thank you Chloe, Chelsea and Cassie!
Tracey · 25 March 2026
Agent replied · 24 March 2026
Thank you Tracey and a huge congratulations on your purchase! We hope that you settle into you new home well and thank you for allowing us to help you along on the way!
★★★★★ 5/5
GoogleI was recommended Homes Partnership and they truly delivered. Exceptional service from start to finish. Paul was my first contact and he immediately put me at ease and helped throughout the whole process . Sarah was amazing, I truly can not recommend her enough. She is an absolute gem and I would have no doubt in recommending HP to anyone considering moving. Thank you
Katrina · 4 July 2026
Agent replied · 11 July 2026
Thank you, Katrina, and thank you to whoever pointed you our way!
Lovely to hear Paul put you at ease from the off and kept things on track for you. And Sarah will be chuffed to bits with "an absolute gem"; I'll make sure she sees this.
All the best in your new home.
Adam Charlton, Managing Director
★★★★★ 5/5
GoogleAfter what must be one of the longest house sales on record (seven months!), we have finally moved into our new home, and we absolutely love it.
This wouldn’t have happened without the sheer tenacity, professionalism, and diligence of Chelsea and her team. Chelsea understands her role implicitly: exceptional stakeholder management, calm diplomacy, unwavering determination, and a genuine commitment to keeping her customers informed and supported every step of the way.
Thank you, Chelsea, and thank you to the whole team, we did it!
Leigh · 25 February 2026
Agent replied · 24 March 2026
Thank you Leigh! We are so happy that you love your new home and the wait was all worth it! Settle in well and enjoy! We are so grateful to have been a part of your journey and wish you all the best in the future!
★★★★★ 5/5
GoogleI honestly don’t know where to begin, the service was absolutely incredible. I’d been struggling to find an affordable two‑bedroom place that actually met my needs, and Tye went above and beyond to make it happen. She never stopped searching until she found a property that was truly suitable for us.
Tye was informative, consistent, and always punctual. You can tell this agency genuinely cares about its customers and its staff, because that level of dedication really showed in Tye’s attitude and work ethic.
Thank you so much for all your help!
Keysha · 11 February 2026
Agent replied · 11 July 2026
Hi Keysha,
Thank you so much for your incredibly kind and thoughtful review. It really means a lot to the whole team.
We’re absolutely delighted to hear how positive your experience was, and that Tye went above and beyond to help you find a home that truly suited your needs. Her dedication, consistency and care for our clients is something we’re very proud of, so your words will mean the world to her.
It’s also lovely to hear that our values as an agency came through during your journey with us, providing genuine care and support is exactly what we aim for.
Thank you again for your trust and lovely feedback. We wish you every happiness in your new home, and please don’t hesitate to reach out if you ever need anything in the future.
Warm regards,
The Homes Partnership Team
★★★★★ 5/5
GoogleThis is the first time in many years we have had to use this service. Harvey from Homes partnership made the beginning of this journey very easy. I felt confident in his ability to achieve the asking price. I was very happy with the quality of the photos & video advertising our house, which was valued fairly. We had a number of viewings until an offer was accepted, and the whole process of selling seemed quick & easy, (finding a property took longer!). I put this down to Harvey, Bella & the team working together well to help us achieve our goal. We were kept well informed before & after each viewing & when we did sell we were passed onto Sarah who was great at liaising with the solicitor & other estate agents, chasing up where needed and updating us. I would recommend Homes Partnership, and wouldn't hesitate to use them again.
Debbie · 11 February 2026
Agent replied · 11 July 2026
Hi Debbie,
Thank you so much for your wonderful and detailed review. We really appreciate you taking the time to share your experience.
It’s great to hear that Harvey helped make the start of your selling journey feel easy and gave you confidence in achieving the right price. We’re also delighted you were pleased with the photography and video marketing, the team work hard to present homes at their very best.
It’s lovely to know the combined efforts of Harvey, Bella and the wider team helped keep everything moving smoothly, and that Sarah’s support during the sales progression made a real difference with communication and chasing things through.
Thank you for your recommendation and kind words. We’re so pleased we could help make the process quick and straightforward, and we’d be delighted to help you again in the future.
Best wishes,
The Homes Partnership Team
★★★★★ 5/5
GoogleThe service we received was exactly what was promised. JDP sold our house in 3 weeks after being on the market with another agent for months. The communication was excellent and a very strong selling point. Grant kept us updated every week or so with the progress of our sale.
Julie · 15 September 2026
Agent replied · 16 September 2026
Congratulations on your big move Julie! We wish you all the best for the future
★★★★★ 5/5
GoogleAnnalise and the team at Homes Partnership have done a fantastic job managing my property for many years now , great customer service, super reactive when dealing with my tenants questions and also very proactive in keeping me up to date with all the latest landlord info / legislation. They do a very professional job and take any stress out of the equation for me, really appreciate all their hard work :)
Susan · 11 April 2026
Agent replied · 11 July 2026
Thank you so much for your kind words, Susan, and for your continued trust in us over the years, it genuinely means a lot.
I’m really pleased to hear that Annalise and the team have been able to provide the level of service and support you need. We place a big emphasis on keeping our landlords well-informed, compliant, and as stress-free as possible, so it’s great to know that’s been your experience.
I’ll make sure your feedback is shared with Annalise and the wider team, they’ll really appreciate it.
Thanks again for your ongoing support.
Best wishes,
Adam Charlton
Managing Director
Homes Partnership
★★★★★ 5/5
GoogleAlex has been instrumental in the process of selling our home. The brochure that she has produced for us is exceptional. Nothing is too much trouble and she has an amazing eye for detail.The matterport in particular we feel is excellent. Alex turned this around for us within a matter of hours.She is very professional, respectful and is a credit to Du paveys.
Michael · 16 June 2026
Agent replied · 9 June 2026
Thank you Michael, your feedback is appreciated! We are looking forward to working with you over the next few months to get you moving!
★★★★★ 5/5
GoogleMe and my wife rented a property from homes partnership for the last 6 years. They was always available to help with any issues and the process from start to finish was very smooth and professional. Special shout out to Annalise who looked after us for the majority of our time there. Annalise was always very friendly and went above and beyond to help us with any queries or problems we had. Thank you Annalise
Joe · 11 March 2026
Agent replied · 11 July 2026
Hi Joe,
Thank you so much for your lovely review, and for trusting us to look after you and your wife over the past six years, that really means a lot to us.
We’re delighted to hear that you found the whole process smooth and professional from start to finish, and that the team were always on hand whenever you needed support. Annalise will be especially pleased to read your kind words. She always strives to go above and beyond for our tenants, so it’s wonderful to know she made such a positive difference during your time in the property.
We wish you both all the very best for the future, and if we can ever help again, please don’t hesitate to get in touch.
Warm regards,
The Homes Partnership Team
★★★★★ 5/5
GoogleI would highly recommend Homes partnership.
From arranging our viewing to having our offer accepted Paul was fantastic, he knew everything about the property, other estate agents who showed us around other houses just stood in 1 room and left us to look on our own whereas Paul genuinely wanted to tell us about the property, he was happy, friendly and professional at all times. He was genuinely happy for us when our offer was accepted, he then passed us over to Sarah.
Sarah was brilliant the whole way through our purchase, she kept us well informed at each stage and I could always get hold of her! I actually enjoyed talking to her which is rare with estate agents!
What I loved about this company is that they speak to you like actual human beings without using cliques and jargon.
If I ever sell my property I would 100% be using Homes Partnership.
Stacey · 11 January 2026
Agent replied · 11 July 2026
Thank you so much for such a lovely and thoughtful review, Stacey.
We’re absolutely delighted to hear about your experience from start to finish. Paul will be so pleased to know how much you appreciated his knowledge, enthusiasm and genuine approach during your viewing, he really does love helping people find the right home.
It’s also wonderful to hear such kind words about Sarah. Keeping clients informed, being approachable and making the process feel human (not full of jargon!) is exactly what we aim for, so your comments mean a great deal to us. She really is a credit to my business.
Thank you again for your recommendation and trust in Homes Partnership. We wish you every happiness in your new home, and we’d be honoured to help you again whenever the time comes to sell.
All the best.
Adam Charlton
Owner
★★★★★ 5/5
GoogleHomes Partnership made the process of selling my house nice and easy. Harvey was great on the initial visit explaining everything I needed to know. Sarah then took over once a buyer was found and has been fantastic in helping me chase things on the place I’m buying and advising me along the way to ensure a smooth (ish) transition.
Em · 11 June 2026
Agent replied · 11 July 2026
Thank you, Em, this has genuinely made our morning!
Harvey will be made up to hear he set things off well for you, and Sarah has loved every minute of working with you on the sale and the onward purchase. She's been quietly determined to keep things on track, so it's lovely to know that came through.
Moves are rarely simple, and yours has had its twists, so honestly the thanks go both ways. You've been a pleasure.
Wishing you every happiness in the new place.
Kind Regards,
Adam Charlton
Managing Director
★★★★★ 5/5
GoogleThank you to Caroline for the recommendation and to Cassie at DJP Eccleshall for coming out to value my house. Cassie was really friendly, helpful and knowledgeable, and took the time to explain everything clearly. Great service from start to finish and a really positive experience. Thank you again!
Richard · 22 August 2026
Agent replied · 24 August 2026
Thank you Richard! More than happy to help where we can! We look forward to helping where we can in the future!
★★★★★ 5/5
GoogleExcellent service from Lisa, went to see 1 property and we mentioned another during the viewing.
Lisa made the call and confirmed we could view the second property straight away.
Saving us time as we are not local to the area.
Very approachable and professional, if only all estate agents staff were the same.
A credit to your company.
Thank you again
Craig and Katie
Craig · 25 April 2026
Agent replied · 22 April 2026
Thank you Craig! We do our best to get you moving into that perfect home! Looking forward to continuing to help you with your big move.
★★★★★ 5/5
GoogleExcellent service so far. We were able to get a viewing at a time on a date that suited us. All staff we have spoken to have been really helpful and friendly. Harvey has been excellent, his communication has been very helpful and prompt and he really has had the start of the process so easy. Thank you
Chloe · 11 June 2026
Agent replied · 11 July 2026
Thanks for this, Chloe.
Glad we could get the viewing sorted at a time that suited you. That can surprisingly be the first sticking point in a purchase, so good to have it ticked off early.
Harvey will be really pleased to see his name mentioned. He's at his best when he's making the start of a purchase feel calm rather than chaotic, so it's nice to know that came through.
Plenty more to do, but we're off to a good start!
Kind Regards,
Adam Charlton
Managing Director, Homes Partnership
★★★★★ 5/5
GoogleFrom the moment Cassie came to value the house & Lee came to take the photos the service was excellent. Grant was appointed as our contact & regularly updated us on the progress. They were very professional & friendly in all aspects. We would not hesitate to recommend them for a house move.
Pam & John Austin
Pamela · 16 June 2026
Agent replied · 15 June 2026
Thank you Pam and John and congratulations on your sale! Thank you for choosing us to help you along the way! Wishing you all the best in your new home!
★★★★★ 5/5
GoogleReally impressed by the service delivered by the Homes Partnership Team when selling my home, but must mention two standouts.
Paul Callaway listened, understood the priority to sell/buy within 3 months, and using his expert knowledge and experience of the local market came up with a valuation and strategy to try and ensure this happened. He produced a wonderful walk-through tour that encouraged viewings, and went under offer the first day of viewings. I entered a reservation Agreement with my buyer, which gave confidence to both sides, and it also helped secure the deal on my no-chain purchase in another county as the seller believed the chain was committed.
We all completed with 3 weeks to spare on the original 3 months target thanks to Sarah Evans' excellent communication and hard work. Sarah was always quick to respond to any queries, liaised effectively with all parties, brilliant at chasing solicitors on my behalf, and was a reassuring presence throughout.
The whole Team are friendly, committed to client care and service excellence, and offer expertise and understanding of the market. Can't thank them enough for providing such a brilliant experience during what can be a stressful time. Wouldn't hesitate to recommend.
AB · 11 December 2025
Agent replied · 11 July 2026
Thank you so much for taking the time to leave such a detailed and heartfelt review, it truly means the world to us.
We’re absolutely delighted that your experience with Homes Partnership was such a positive one, and it’s wonderful to hear how smoothly everything came together. Paul will be over the moon to know that his market knowledge, strategy and that walk-through tour helped secure such a quick and successful result for your sale. Going under offer on the first day of viewings is exactly the outcome we strive for!
We’re equally thrilled that Sarah’s communication and tenacity helped keep everything on track right through to completion, with three weeks to spare, no less! She really is exceptional at keeping all parties moving and making the process feel as stress-free as possible.
Thank you again for your kind words about the whole team. We’re so pleased we could make what is often a challenging time feel straightforward and supported. If you ever need us again, whether for advice, a future move, or anything property-related, we’d be honoured to help.
Wishing you all the very best in your new home!
Regards, Adam Charlton - Owner
★★★★★ 5/5
GoogleHP sold two properties for us this year in Crawley.
The first house buyer found in first few days second house as soon as hit the market.
They took on all the queries we had with the Buyer, the Solicitors and Sellers which was such a relief to us and made the whole process as hassle free as possible.
Friendly and polite, nothing too much trouble.
Thank you
Homes Partnership and a special thank you to Sarah who lightened up the whole experience.
Richard · 11 December 2025
Agent replied · 11 July 2026
Hi Richard,
Thank you so much for your lovely review, it truly means a lot to all of us here at Homes Partnership!
We’re delighted to have helped you sell not just one, but two properties this year, and even more pleased that both sales moved so quickly for you. Taking the pressure off and handling the back-and-forth with buyers, solicitors and everyone involved is exactly what we aim to do, so it’s wonderful to hear the process felt smooth and hassle-free.
A special thank you from Sarah, too, she’ll be thrilled to know she helped brighten the experience for you.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing Homes Partnership!
★★★★★ 5/5
GoogleI had the smoothest experience with HP. Paul was so knowledgeable and gave us excellent advice when we were initially interested in a property. His friendly, helpful manner was delightful.
Sarah Evan’s was responsive and helpful, answered our every query and provided good support throughout the whole process. We really felt like we were in good hands with Sarah and it was thanks to her amazing work that our journey of purchasing our dream house was so quick and so smooth.
I would also like to give a shout out to Harvey on the team for making time for us on a last minute viewing and giving us help and advice when we really needed it!
Lastly, I would like to thank to the entire team at HP, their efforts were truly amazing and I am so grateful. I highly recommend Homes Partnership to everyone !!
Noreen · 11 December 2025
Agent replied · 11 July 2026
Thank you so much for this truly wonderful review, Noreen!
We’re absolutely over the moon to hear how smooth your experience was and that the whole team played a part in helping you secure your dream home. Paul will be delighted to know his knowledge and guidance made such a positive impression, and Sarah will be thrilled to hear how much her support and responsiveness meant to you throughout the process.
Harvey will really appreciate the special mention too, he’s always happy to help, especially when time is tight!
From all of us at Homes Partnership, thank you for putting your trust in our team and for your kind recommendation. We’re so pleased to have been part of your journey, and we wish you every happiness in your new home.
Kind Regards
Adam Charlton
Director
★★★★★ 5/5
GoogleI recently bought my home through James Du Pavey, and I cannot thank the team enough. From the very beginning, Cassie was absolutely fantastic, she helped me find my dream home and made sure my first buying experience was as smooth and stress-free as possible.
Not long into the process, Benjamin became involved, and his support was invaluable. He kept in regular contact and ensured I was updated at every stage, making everything feel clear and manageable. Benjamin was brilliant at liaising between the solicitors and myself, resolving questions from me quickly and keeping the momentum going.
Both Cassie and Benjamin went above and beyond, and I’m incredibly grateful for their professionalism, patience, and genuine care throughout the journey.
Thank you all.
Lucy · 5 December 2025
Agent replied · 24 March 2026
Thank you Lucy and Congratulations on buying your first home!!! We hope that you settle in quickly and enjoy every minute! Sending all the best wishes!
★★★★★ 5/5
GoogleThis is an excellent letting agent. The staff at HP are so helpful and efficient. Our property manager, Annalise is always attentive and very quick to answer emails and sort out any issues, whether they be minor or more challenging. Not only that, Annalise is very good with the tenants too, is always friendly and helps maintain a happy household. This is impressive as the house is a 6 room house share!
Simon · 11 February 2026
Agent replied · 11 July 2026
Hi Simon,
Thank you so much for your excellent review and kind words. We’re really pleased to hear how positive your experience has been with Homes Partnership.
It’s fantastic to know Annalise continues to provide such attentive, efficient support and is quick to resolve anything that arises. Managing a 6-room house share definitely brings its own challenges, so it’s lovely to hear how well she supports both you and the tenants to help keep everything running smoothly and harmoniously.
Thank you again for your trust and recommendation, it’s very much appreciated. We’re always here if you need anything.
Kind regards,
The Homes Partnership Team
★★★★★ 5/5
GoogleWe would highly recommend.
The whole team at Homes are professional and committed.
From the start of our journey right through to the end they were flawless.
You won't be disappointed if you pick them as your moving agent.
A very special thanks to Paul, Sarah, Bella and Harvey. We couldn't have done it without you!
Phil · 11 June 2026
Agent replied · 11 July 2026
Thank you so much for your wonderful review, Phil, and for your recommendation.
We’re absolutely delighted to hear that you had such a positive experience with the team from start to finish. Moving home can often be a stressful process, so it’s fantastic to know that Paul, Sarah, Bella and Harvey helped make the journey feel smooth and seamless throughout.
Your kind comments about the team’s professionalism and commitment really mean a lot to us, and we’ll be sure to pass your thanks on to everyone involved.
Thank you again for choosing Homes Partnership, we wish you all the very best in your new home.
Adam Charlton
Managing Director, Homes Partnership
★★★★★ 5/5
GoogleThe house we are purchasing was sold by James du Pavey. Chelsea and the team have gone above and beyond for us and we have heard way more from than our actual estate agents! Would use again without hesitation. Thanks so much.
Katie · 4 September 2026
Agent replied · 5 September 2026
Congratulations on your big purchase Katie! We hope you settle into your new home quickly - its been a pleasure to be a part of it all!
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