Every review we hold for the Eccleshall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDaisy Upton provided us with support from the moment we arrived until the day we moved out. We highly recommend HP as they offer the best houses, the best rooms, and the friendliest team compared to dozens of other agencies. Thank you, Daisy, for your patience and commitment. Tiago and Laura :)
Tiago · 11 July 2025
Agent replied · 11 July 2026
Thank you so much, Tiago and Laura, for your wonderful review! We’re absolutely thrilled to hear that Daisy was such a great support throughout your tenancy, from start to finish. She’ll be so pleased to know her patience and dedication made a difference. It means a lot to us that you found our properties and team to be the best among so many others. Wishing you both all the very best in your next chapter, and thank you again for choosing Homes Partnership! 😊🏡
★★★★★ 5/5
GoogleIt was an absolute delight to use the services of James Du Pavey today. We were met by Alex at the property who made an excellent impression. She was professional, enthusiastic and knowledgeable throughout. The Matterport arrived the same day and we look forward to seeing the incredible photos shortly.
Jonathan · 24 July 2025
Agent replied · 24 March 2026
Thank you Jonathan! Great to hear you're having such a wonderful experience! Aren't the Matterport tours fantastic - it will be a great addition to your listing. We look forward to working with you to get the property sold and make is a happy home for it's new buyers.
★★★★★ 5/5
GoogleVery helpful. Kept me up to date as far as possible.
Sue · 25 June 2026
Agent replied · 26 June 2026
Thank you for your review and so grateful to have been able to help
★★★★★ 5/5
GoogleHad a viewing of a gorgeous barn with Angela, she was really friendly, welcoming, gave us loads of info and made a huge effort with us. Absolutely perfect thank you Angela 5* without a doubt
Fiona · 24 March 2024
Agent replied · 26 August 2024
Hi Fiona, Thank you for taking the time to post a review regarding your viewing at the barn conversion that Angela showed you. We are pleased to hear that the viewing went well
★★★★★ 5/5
GoogleWe had a really good experience both selling our old and buying our new house with JDP. They steered us through the disappointment of a late buyer withdrawal and complicated purchase with patience and understanding. Special mentions for …
Dom · 4 November 2025
Agent replied · 24 March 2026
Congratulations on the move Dom! We hope you settle in well and thank you for taking the time to leave your comments on the journey here.
★★★★★ 5/5
GoogleWe have recently sold a property in Madeley via James Du Pavey Eccleshall office. I can thoroughly recommend them. They have done a brilliant job from start to finish. We initially met with Lee the manager and then received regular updates …
Linda · 4 October 2025
Agent replied · 11 November 2024
Thank you for taking the time to leave a review Linda. We are so grateful to have been chosen to help sell your property and of course on hand should you ever need us again in the future
★★★★★ 5/5
GoogleThank you very much for everything, Poul!!! I am very pleased with the cooperation with your company. Thank you very much again. Tomasz Konieczny
Tomek · 11 March 2026
Agent replied · 11 July 2026
Hi Tomasz,
Thank you so much for your kind words, we really appreciate you taking the time to leave a review.
We’re delighted to hear you’ve been so pleased with your experience and your cooperation with us. Paul will be especially pleased to see your lovely feedback.
It’s been a pleasure working with you, and if you ever need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Homes Partnership Team
★★★★★ 5/5
GoogleWe bought our first home through James du Pavey and our estate agent, Lily, was an absolutely star! Throughout the whole buying process she supported us with answering every silly question we had and making sure everyone involved in the …
Jess · 4 October 2025
Agent replied · 11 November 2024
Congratulations on the purchase of your first home! We are so proud to have been a part of your house buying journey and your kind words in this comment are hugely appreciated! We hope you settle into your new home quickly
★★★★★ 5/5
GoogleGood experience all round and throughly helpful
Be · 10 July 2026
Agent replied · 11 July 2026
Thank you for the kind review, we appreciate you taking the time to leave it.
Great to hear the team looked after you well from start to finish. Thanks again … More
★★★★★ 5/5
GoogleGreat service from the team! I have used HP for rentals and I cannot emphasise enough their professionalism, responsiveness, and expert knowledge. They are always on hand to support with any issues, big or small, and are always responsive and friendly along the way! I would definitely recommend.
Viral · 11 July 2025
Agent replied · 11 July 2026
Thank you so much for your kind words, Viral! We’re thrilled to hear you’ve had such a positive experience with our lettings team. Providing professional, responsive and knowledgeable service is at the heart of what we do, so it’s great to know we’ve delivered that for you. We truly appreciate your recommendation and look forward to continuing to support you in the future, whatever you need, big or small!, The Homes Partnership Team
★★★★★ 5/5
GoogleI saw two properties with the sales agent Lisa who was fantastic with plenty of information on both locations and also used an app to show me the sun's position in the summer months which was very clever …
Karl · 4 October 2025
Agent replied · 24 March 2026
Great to hear that you had such a pleasant experience with Lisa on your viewings Karl! Thank you for taking your time to leave such lovely insightful comments here
★★★★★ 5/5
GoogleThank you to everyone at James Du Pavey Eccleshall for your proactivity and responsiveness throughout the process to sell my house but also to get everything completed. Everyone I dealt with, offered a first class service, always friendly …
Alex · 4 October 2025
Agent replied · 24 March 2026
So happy to have been chosen to be a part of your house selling journey Alex! Communication really is the key to a successful sale making sure everyone is on the same page as much as we possibly can! Thank you for chosing us to help you to … More
★★★★★ 5/5
GoogleFinally completed our move today. Saskia from James Du Pavey has been fantastic from the beginning to the end. She has been cheerful and professional at all times and has kept us up to date with proceedings. …
Peter · 4 October 2025
Agent replied · 2 September 2025
Thank you for your kind comments Peter and thank you for inviting us along on the journey! We are grateful to have been a part of the sale and wish you all the best with your next adventure.
★★★★★ 5/5
GoogleYou'll have been amazing. I'm really appreciate it. Thank you guys.🙏👏🏻 …
Mahdi · 11 May 2026
Agent replied · 11 July 2026
Thank you for your kind words, Mahdi, we really appreciate your review.
We’re so pleased to hear you’ve had a positive experience with the team. It’s been a pleasure helping you, and your appreciation means a great deal to us all.
Thank you again for your support and for choosing Homes Partnership.
Adam Charlton
Managing Director, Homes Partnership
★★★★★ 5/5
GoogleI'm writing to mention Annalise Speller as a very efficient agent. I like the promptness with which she deals with my concerns.
Kwesi · 11 February 2026
Agent replied · 11 July 2026
Hi Kwesi,
Thank you for taking the time to leave a review. We’re really pleased to hear your positive feedback.
Annalise will be delighted to know you appreciate her efficiency and the prompt way she deals with your concerns. Providing a responsive and reliable service is very important to us, so it’s great to hear this reflected in your experience.
Thank you again for your kind words, and please don’t hesitate to get in touch if you ever need anything.
Kind regards,
The Homes Partnership Team
★★★★★ 3/5
GoogleExcellent all round. First class class customer service. Very good area knowledge and extremely flexible when arranging viewings. Staff very helpful and went the extra mile. Only 3 stars since I went with their conveyancing …
Julian · 4 October 2025
Agent replied · 24 March 2026
Thank you for taking the time to review us and I am so pleased you had a great experience with James Du Pavey. We hope you are very happy in your new home and we are here to help if you never need to move in the future. It would be inappropriate for us to reply to the comments on Gent Law.
★★★★★ 5/5
GoogleOur estate agent chloe has been a huge help answering any question we had, she's been very professional and kind towards me and my partner going through the process
Rhys · 24 November 2025
Agent replied · 24 March 2026
Thank you Rhys, we hope that you settle into your new home well!
★★★★★ 5/5
GoogleTotally seamless customer care from beginning to the very swift end. Thanks so much for the excellent service to all at JDP
Clare · 24 January 2026
Agent replied · 24 March 2026
Thank you Clare! Congratulations on the big move!
★★★★★ 5/5
GoogleI've used Homes Partnership for my rental properties for several years and I couldn't recommend them enough. Their communication is great, they've always been quick to market the properties and find great tenants and their processes have always been straightforward. Great agency!
Jessica · 11 July 2025
Agent replied · 11 July 2026
Thank you so much, Jessica, for your kind words and for taking the time to leave us such a lovely review! We’re thrilled to hear you’ve been happy with our service over the years, especially with our communication and the process of finding tenants. It’s always our pleasure to help make renting out your properties as smooth and stress-free as possible. If you ever need anything in the future, just let us know, we’re always here to help!
★★★★★ 5/5
GoogleVery professional but pleasant too. kept us updated at all times. Would definitely recommend.
Ian · 17 March 2026
Agent replied · 24 March 2026
Thank you Ian and congratulations on the move!
★★★★★ 5/5
GoogleHad an amazing experience with Saskia who kept informed at every stage, any queries were always answered promptly. The whole process was explained thoroughly, it feels like they’re all as excited for this journey as we are.
Kylie · 14 August 2025
Agent replied · 24 March 2026
Thank you Kylie! We really are as excited as you!! Helping people along with their home moving journey is all we want to do. Our favourite part of the process is handing over those keys! Thank you so much for allowing us to be a part of … More
★★★★★ 5/5
GoogleAll the staff at James du Pavey Eccleshall were always friendly and helpful. Nothing was too much bother and they helped wherever they could from start to finish. For once we didn't feel rushed when viewing a property like we had done with …
Nicola · 4 October 2022
Agent replied · 4 June 2023
Thank you so much for your kind words. We take great pride in our customer service and we understand that a property sale or purchase is a major event in a persons’ life, therefore, should be as smooth and enjoyable as possible so we are … More
★★★★★ 5/5
GoogleExcellent service given by HP
We are thank full to all specially Daisy Upton Very cooperative, helping 😊
Thank you soo much 💓 …
Zimal · 11 December 2025
Agent replied · 11 July 2026
Thank you so much, Zimal! 💛
We’re absolutely delighted to hear you had an excellent experience with us. Daisy will be over the moon with your lovely words, she really does go above and beyond to help, so it’s wonderful to see that recognised.
We truly appreciate you taking the time to share your feedback, and we’re so pleased we could support you throughout the process. If you ever need anything in the future, we’re always here to help.
Thank you again from all of us at Homes Partnership! 😊🏡💓
★★★★★ 5/5
GoogleI would like to express my sincere gratitude to Homes Partnership Estate and the manager Daisy for helping me rent my first property. They are went above and beyond and made the process very friendly & easy. Highly recommend.
Ruslan · 11 July 2025
Agent replied · 11 July 2026
Thank you so much, Ruslan, for your lovely review!
We’re absolutely delighted to hear that Daisy and the team were able to make your first renting experience such a positive one. It means a lot to us that you felt supported and that the process was smooth and friendly, that’s exactly what we aim for!
Wishing you all the best in your new home, and thank you again for your recommendation. If there’s ever anything you need, we’re just a phone call away!, The Homes Partnership Team 🏡✨
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