Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould like to give a special mention to Gemma and Jess of Town Rentals for their professionalism in their dealings with renter's as well other agencies could learn a lot. Thanks Town Rentals much appreciated. Wishing you all the best. A truly satisfied customer!
Kay.
Kay · 6 July 2020
Agent replied · 6 July 2023
Hi Kay. Thank you for your lovely review.
★★★★★ 5/5
GoogleVery professional and great friendly staff. Definitely the best estate agent in Eastbourne.
Town Rental were great from the outset,finding me a tenant in hours and sorting all the paperwork to avoid any delays and stress on my behalf.PositiveResponsiveness, Professionalism
Barry · 24 August 2021
Agent replied · 6 July 2023
Hi Barry. Thank you for your great review. Best of luck with your purchase!
★★★★★ 5/5
GoogleExtremely helpful throughout the process of both buying and selling our home. Both Todd and Adrian were brilliant and made the process so much less stressful. Couldn’t recommend Town Property highly enough.
Dan · 3 October 2022
Agent replied · 31 May 2023
Hi Dan. Thank you for your wonderful review!
★★★★★ 5/5
GoogleWhile searching for a new house in Eastbourne, Adrian from Town Property helped me find the perfect home that met all my needs. He was communicative and supportive throughout the entire process, and the rest of the team were also incredibly kind. I highly recommend Town Property. All the best!
Tahera · 23 September 2024
Agent replied · 23 October 2024
Dear Tahera. Thank you for your great comments and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleWas looking loads of places for a place to rent and found town rentals were really nice and friendly. We dealt with Jess in the rentals department who found us the perfect place and we are really happy.PositiveResponsiveness, Professionalism
James · 24 August 2021
Agent replied · 6 July 2023
Hi James. Thank you for your great review. We hope you are happy in your new home.
★★★★★ 5/5
GoogleI have worked with Town Property over the years, both in rental and management and sales and have always been extremely satisfied with their services. Friendly, responsive, caring, polite ...Thank you Jessica and all the teamPositiveResponsiveness, Quality, Professionalism, Value
Ina · 24 August 2021
Agent replied · 6 July 2023
Hi Ina. Thank you for your great review, hopefully not long now before the sale goes through.
★★★★★ 5/5
GoogleTown property are amazing with regard the selling of our house, Dan Stimson was very professional, kept us informed every step of the way, regular phone calls (weekly) if he wasn’t going to be around he would always let us know and give us a name of someone who could help us. Have used before and will use again and would certainly recommend Town Property to anyone who asks.
Good job guys, Especially James Bell and Dan Stimson. Thank you.👏👏
Carol · 7 July 2018
★★★★★ 1/5
GoogleThis is an honest review as am not paid to give 5 stars
If I have to give something less than this I would most definitely. The treatment is very unprofessional. The staff is very chaotic they are not aware with legal situations to the point that you have to explain everything to them. They don’t take applications seriously and they can waste your time without any consideration. I advise everyone to avoid dealing with this agency and I hope everyone wouldn’t experience my horrible situation that this agency have put me in.
I had to reply here as I wouldn’t tolerate bad treatment and lies as well.
I have never been informed that there was another applicant except 2 hrs prior to “landlord’s decision” so I wasted 10 to 14 days without doing any searches because of this.
I had to explain to your colleague many things about my work/permit situation and how it shouldn’t delay any progress
Everything that I have been asked to sign and send was done in time even the form of taking the apartment without seeing
Instead of trying to find reasons for messing the whole situation up, I would suggest a constructive feedback and improvement of the professionalism among your agency
Ahmad · 10 August 2022
Agent replied · 6 July 2023
Dear Ahmad. I am extremely disappointed to receive your review and find your comments unjust. Town Rentals have been trying to help you secure a suitable property as soon as possible. As you may be aware, the rental market is extremely fast paced and although we did not receive all the relevant information from you, we still put your application to the landlord together with another application we had received (which we informed you of). As my colleague explained, unfortunately the landlord opted to proceed with the other applicant. The holding deposit was not requested or received at any stage from you. Please be advised that the market is moving extremely quickly and we are required to go through the necessary channels to ensure we are compliant. I would also like to make it clear that no one is paid to leave us a review. I am aware my colleague is continuing to inform you of any properties that become available that meet your requirements. Kind regards Paul Denness Managing Director
★★★★★ 5/5
GoogleBob Hammond was incredibly quick at getting back and held the deal together. great work and easy to work with. James was always available for viewings and assistance behind the scenes. excellent agents and how service should be. 10/10
Hamed · 6 July 2021
Agent replied · 6 July 2023
Dear Hamed. Thank you for your great review and best of luck with the new property!
★★★★★ 5/5
GoogleWow just had a nightmare selling experience
We were glad we had Josh there to hold our hands and guide us plus big thanks to Adrian and an other team members who crossed our pathPositiveResponsiveness, Quality, Professionalism, Value
Stewart · 24 August 2021
Agent replied · 6 July 2023
Dear Stewart. Thank you for your fantastic review and we are so pleased we got their in the end!
★★★★★ 5/5
GoogleCouldn't ask for anymore. Rob and Erica were absolutely amazing, kept me well informed all the way through the process 10 out of 10.
Thankyou very much great service.
Kris · 8 November 2022
Agent replied · 6 July 2023
Dear Kris. Thank you for your amazing review!
★★★★★ 5/5
GoogleTodd and his team at Town Property couldn't have been more helpful with our property purchase. Nothing was too much trouble. Made everything as stress free as possible.
Claude · 2 December 2022
Agent replied · 31 May 2023
Dear Claude. Thank you for your great review! We wish you every happiness with your purchase.
★★★★★ 5/5
GoogleWe sold our flat with town flats and we were very happy with the service we received. James dealt with our sale, it got very complicated and looked like it was going to fall through due to time frames and documents needed. James ensured he chased everyone possible in order to complete on time and truly went above and beyond for us.
Ellie · 22 May 2025
★★★★★ 5/5
GoogleOur experience with Town Property was excellent and very professional while selling our apartment. The whole team were great throughout the process with special mention to Adrian, James, Simon and Paul, thanks for getting us over the line.
Jerry · 6 July 2021
Agent replied · 6 July 2023
Hi Jerry. Thank you for your lovely review and we are so glad we got there in the end! We wish you every happiness with your onward plans.
★★★★★ 5/5
GoogleI cannot fault Town Property - from initial consultation on our property valuation, market conditions and their professional opinion on its appeal to the market right through to exchange, they have been faultless.
They understand the property market and the journey buyers and sellers go on throughout the process, and are always readily available to talk. The process is not always a smooth ride (not through Town's fault) and they continued to work in a really professional manner, through the ups and downs with a constant line of communication.
Wouldn't hesitate to use again or recommend.
Louis · 31 May 2022
Agent replied · 31 May 2023
Dear Louis. Thank you for your fantastic review and for using Town Property. We wish you every happiness in your new home!
★★★★★ 5/5
GoogleEveryone was acting very professional, initial appointment was booked really quick on a day to suit me.
Manager attending the meeting was very polite and patient answering all my questions. All the process and costs involved was explained properly right at the beginning and there was no hidden costs.
I was kept informed all the time during the whole process of the sale, via regular phone calls.
All in all I felt in safe hands dealing with professional people.
Thank you
Alex · 31 May 2022
Agent replied · 31 May 2023
Dear Alex. Thank you for your wonderful review and we are so glad the sale has gone through for you.
★★★★★ 5/5
GoogleJessica and her team were fantastic from day one! The whole process was extremely smooth and if there were any questions or queries it was never any trouble and dealt with in lightning speed! Thank you!PositiveResponsiveness, Professionalism
Callum · 24 August 2021
Agent replied · 6 July 2023
Hi Callum. Thank you for your great review!
★★★★★ 5/5
GoogleThe agents at Town Property were very patient with me and my husband when
we viewed an endless number of properties. They were always curtious and quick to respond to any queries. We eventually found a property we liked and again the team made the entire process stress free by always answering our questions (and we had many). I can easily say they are the best agency in East Sussex!
Dorontina · 2 March 2023
Agent replied · 31 May 2023
Dear Dorontina. Thank you for your wonderful review and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleTown Property were amazing, I got 3 initial quotes from 3 different agents and they just stood out as being the most thorough & professional it was an easy choice.
They were amazing every step of the way.
Even when my chain hit problems they swung into action. They rang me in their own time to update me, if they got answers outside of office hours, what a team.
I have no hesitation in recommending them.
Karyn · 6 July 2022
Agent replied · 31 May 2023
Hi Karyn. Thank you for your wonderful review and we are so pleased we got there in the end!
★★★★★ 1/5
GoogleDon’t recommend town property rentals, Jessica the manager was very obnoxious and not helpful! Didn’t even want to listen to anything I said just spoke over me!! I went with a different letting agents in the town which were a lot more helpful!
Helen · 23 September 2024
Agent replied · 23 October 2024
Dear Helen. I have spoken to Jessica and she has nor recollection of your conversation. We have not had this complaint regarding Jessica previously in over 10 years with the company, but If you wish to e mail myself at pauldenness@town-property.com I will look into this further. Kind regards Paul Denness Managing Director.
★★★★★ 5/5
GoogleWe have sold and bought with Town Property this year and like our first property that we bought from them in the past we have been extremely satisfied . Everyone is very professional,friendly and provide an excellent service. Thank you kindly once again for everything. We look forward to collaborate again with you in the future.
Diana-Roxana · 26 January 2024
Agent replied · 23 August 2024
Dear Diana. Thank you for your wonderful review and we are so pleased you were happy with our service.
★★★★★ 5/5
GoogleMy partner and I cannot fault Town Property at all with their input and help of the purchase of our first property.
We were especially pleased with the help of Tyrone Bruce who had shown us properties previously before helping us find our first property. He was extremely professional and was able to answer all our questions and queries, keeping an excellent pine of communication between ourselves and the sellers.
We would not hesitate to recommend Town Property to any of our friends or family, who are looking to buy a property.PositiveResponsiveness, Professionalism
Haydn · 24 August 2021
Agent replied · 6 July 2023
Dear Haydn. Thank you for taking the time with your wonderful review. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleFrom the very start of the process, Town Property have accommodated to my every enquiry and need. The staff have been friendly when i have called in, and always put me through to the my managing agent.
James has always worked around me to view the property, and offered lots of flexibility.
As a first time buyer, James gave me the assurance every step of the way and put my mind at ease. I will be using them when I want to move next. Highly Recommended.PositiveResponsiveness, Quality, Professionalism
Marco · 24 August 2021
Agent replied · 6 July 2023
Dear Marco. Thank you for your positive review and we are so pleased you were happy with our service.
★★★★★ 5/5
GoogleTodd was extremely helpful from beginning to end and always responded promptly to all communications which during a lengthy/stressful sale was much appreciated.
Jenna · 8 November 2022
Agent replied · 6 July 2023
Dear Jenna. Thank you for your wonderful review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.