Trusted Agent profile · Eastbourne

Town Property/Town Flats/Town Rentals Eastbourne reviews

★★★★★ Excellent

399 reviews across 2 platforms

15Cornfield Road, Eastbourne, BN21 4QD

Town Property/Town Flats/Town Rentals's office in Eastbourne, at 15Cornfield Road, is rated 4.8 out of 5 across 399 reviews on two platforms, including 398 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

398

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Town Property/Town Flats/Town Rentals, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Google

We bought our first house through Town Property and the whole process has been so smooth from start to finish, thankyou so much. Special thanks to Lewis, who has been amazing!

Natasha-jayne · 24 July 2024

Agent replied · 23 August 2024

Dear Natasha. Thank you for your great review and we wish you every happiness in your new home!

1/5

Google

The flat we rented through Town Rentals was not fit for habitation and contravened fire regs. The kitchen appliances were filthy, there was excessive mildew on the window frames, A poorly fitted fire door fell on my wife, causing painful bruising. The reaction from Town Flats, who have a legal duty of care, was to say they had passed on my email to the landlords. Also, the garden was flooded on several occasions with excrement and sanitary towels being deposited after the flood subsided, and we were left to clean it up.

Gianni · 24 June 2024

Agent replied · 23 August 2024

Dear Gianni. I am advised that our rental department responded to each issue in a timely manner and have also responded to your most recent correspondence, which has been sent to you with the relevant timeline of events. Best regards. Paul Denness Town Property.

5/5

Google

Todd and Will have both been really helpful throughout the process. They were quick to come and value the flat and put it on the market and during the sale they were very quick at responding to emails and phone calls. There were no problems at any point throughout the sale thanks to great communication

Kiya · 2 November 2022

Agent replied · 31 May 2023

Dear Kiya. Thank you for your wonderful review.

5/5

Google

James was so helpful throughout the whole experience. He could not do enough for us from the beginning. He also was easy to contact to put our minds at rest throughout the experience.

Rebecca · 25 May 2024

Agent replied · 23 August 2024

Hi Rebecca. Thank you for your wonderful comments!

5/5

Google

My experience with town property was great! Everything was done in a professional manner and a smooth process. Much thanks!

Dale · 13 December 2024

Agent replied · 27 December 2024

Dear Dale. Thank you for your wonderful review.

5/5

Google

Extremely professional and friendly letting agents. As a tenant I’ve always felt very well looked after by the people at town rentals, nothing is ever too much for them. I can definitely see why so many landlords and tenants choose to use them! Special thanks to Jessica Greenwood for all her lovely service and support for me as a tenant.PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 24 August 2021

Agent replied · 6 July 2023

Hi Charlotte. Thank you for your lovely comments!

5/5

Google

My partner and I sold our bungalow through Town Property within days of going onto the market. Having been a former estate agent myself, I recognise all the qualities needed to be a successful agent and Town Property were nothing short of excellent in every way. Particular thanks to Bob Hammond and Josh Lewis. I can see why they are rated No.1. Well done Town Property!

Toby · 6 July 2020

Agent replied · 6 July 2023

Hi Toby. Thank you for your great review and best of luck for the future!

1/5

Google

Moving in to a clean, hygienic property is standard. But clearly not in this case. The flat had been cleared of furniture, but not cleaned. Some of the dirt was a direct threat to health ie. Black mould. I documented this the day I moved in, sent photos to this agency and requested cleaning from the landlord,as long as it wasn't taken from my deposit. Now my tenancy has ended and they are trying to withold over £180 from my despoit for "cleaning" despite I left the flat in a spotless condition. The landlord (who wishes their identity to remain secret, I wonder why?) clearly trying to negate their responsibilities and save cash. Parasitic. I left the property spotless, however when I moved in it was a state. Would you accept this as the state of a property when you move in. Black mould, heavy dust, extractor fans clogged with grease and a filthy oven? Do better.

Alix · 25 April 2024

Agent replied · 23 August 2024

Dear Alix. We understand that your review is based on the claim of a clean from your deposit, which we have supplied a copy of the invoice. Unfortunately we act on behalf of the landlord and our hands are tied in relation to this matter. I am unsure of some of your comments within your review, however as soon as you made us aware of the issues within the property, we actioned works to be completed as soon as possible.

5/5

Google

We had a great experience with Town Property. This was our second time working with them, and this time we both sold and purchased at the same time. Adrian managed the whole process very smoothly. He is highly professional, yet also …

Ayça · 22 September 2025

Agent replied · 22 April 2026

Dear Ayca. Thank you for your wonderful review and we wish you all the happiness in your new home.

5/5

Google

Purchased a property through Town and was happy with how responsive and communicative they were. Able to provide updates or chase for information whenever we wanted and always happy to help (particularly George who we liaised with most). Their proactiveness dealing this purchase was in stark contract to our own conveyancing solicitor's.PositiveResponsiveness, Professionalism

Phil · 24 August 2022

Agent replied · 6 July 2023

Hi Phil. Thank you for your great review and we wish you every happiness in your new home!

5/5

Google

The whole experience was amazing. From booking the viewings, showing us the properties, making the offer to the seller till exchanging the contracts the real estate agent was great. The quality of the service was second to none. We were …

Ioana-Andra · 22 September 2025

Agent replied · 22 April 2026

Hi Ioana. Thank you for your amazing review and we wish you every happiness in your new home.

5/5

Google

Altogether across all of the estate agents in Eastbourne, I think me and my partner ended up viewing atleast 40 properties, however we knew that we would end up taking a property with Town property. The properties available with your …

Chelsea · 22 September 2025

Agent replied · 22 April 2026

Dear Chelsea. Thank you for your wonderful review and kind words regarding Lauren. We wish you every happiness in your new home.

5/5

Google

Recently purchased a property through Town Property. Mainly dealt with Tyrone who was very helpful in answering any queries I had in a timely manor. Never felt pressured or hurried into making decisions unlike other estate agents... not naming names. Would like to thank them for their work and was a pleasure dealing with all at Town Property.PositiveResponsiveness, Professionalism

Oli · 24 August 2021

Agent replied · 6 July 2023

Hi Oli. Thank you for your great review and we wish you every happiness in your new home.

5/5

Google

Russell Wing was very helpful and available throughout the purchase of our new property. He is an asset to Town Property!

Joanne · 23 September 2024

Agent replied · 23 October 2024

Dear Joanne. Thank you for your positive review and we wish you every happiness in your new home!

5/5

Google

Tyrone was brilliant from the day he came round for the initial valuation through to the day we handed the keys over. Nothing was too much and was always on hand to answer any questions.

Dave · 28 December 2023

Agent replied · 1 January 2024

Dear Dave. Thank you for your great review and we are so happy you were pleased with our service.

5/5

Google

Excellent estate agents, Simon and Lewis were fantastic with the sale of our house

Ian · 24 December 2024

Agent replied · 11 January 2025

Dear Ian Thank you for your positive review and we are so glad the sale has gone through for you.

5/5

Google

Adrian was so helpful and efficient in helping us through the buying process of our house. Thank you so much!

Hope · 23 September 2024

Agent replied · 23 October 2024

Dear Hope. Thank you for your great review and we wish you every happiness in your new home

5/5

Google

We are so grateful for our experience with your company, helping us through buying our family home. It was a very stressful time and we felt completely supported and able to contact you at any time. …

Rebecca · 26 September 2025

Agent replied · 26 March 2026

Dear Rebecca. Thank you for your fantastic review and we wish you every happiness in your new home.

5/5

Google

I have used Town Rentals to manage my property since 2015. They are always professional, fair, and efficient. I cannot recommend their services highly enough. Special thanks to Jess, Rhianna & Ella for always being on the ball.

S · 15 August 2023

Agent replied · 29 August 2023

Thank you for your great comments!

5/5

Google

Hi all, I can say this is the best estate agency in Eastbourne ( maybe Uk ) very kind and professional staff !! Jess is amazing , she help you in any steps and advice for everything. They already solve eventual mishaps or issues, I recommend a lot this agency. Thank you all. Patrik and family

Patrik · 6 July 2021

Agent replied · 6 July 2023

Hi Patrik. Thank you for your amazing review!

5/5

Google

Town Property have been the best choice, with staff that are friendly, polite and extremely helpful. They sold our property very quickly and were sure to keep in touch throughout …

Denise · 26 October 2025

Agent replied · 26 March 2026

Dear Denise Thank you for your wonderful review and we are so happy the sale has gone through for you.

4/5

Google

Dealing with Rhianna, Ella and Jess in the Rentals department has been a really great experience. They communicate well, they are reliable, they are friendly and polite, they remember me, they do what they say they are going to do, when they say they are going to do it. This all might sound basic and straightforward but the fact is many do not. I would highly recommend them as a team and as an agency. They have exceeded my expectations.

Katie · 2 November 2023

Agent replied · 1 January 2024

Dear Katie. Thank you for your positive comments!

5/5

Google

Tyrone has been professional, efficient, kept us informed and updated along the process of my house sale. All whom I have dealt with at Town Property have been amazing. Good job, thank you.

S · 2 April 2025

5/5

Google

Adrian and the whole team (as per usual) have been fantastic throughout this whole sale process, especially during a bad time in the market and many buyer queries. I've used them for 3 x sales now over the years and cannot recommend them enough!

Admin · 20 May 2025

Agent replied · 29 May 2025

Hi Ally. What a wonderful review and thank you for using Town Property. Kind regards.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Town Property/Town Flats/Town Rentals's Google reviewsLeave Town Property/Town Flats/Town Rentals a review

Questions about Town Property/Town Flats/Town Rentals Eastbourne

Has Town Property/Town Flats/Town Rentals won any awards?

Yes. In The Trusted Agent 2026 awards: Town Property/Town Flats/Town Rentals, Eastbourne won Gold.

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