Town Property/Town Flats/Town Rentals Eastbourne reviews

★★★★★ 5/5

Google

Absolutely amazing. No question to big or too small. Everything was no trouble. Open and transparent communication at all times and continuous updates on the transactions. I could not fault how well ive been treated. Thank you so much 😊. Everyone says it is a stressful experience buying and selling but Tyrone certainly took that stress away.

Samantha · 2 December 2023

★★★★★ 5/5

Google

I cannot thank Town Property enough for their service. Tyrone especially has been incredibly communicative throughout the entire process from start to finish. He has kept me informed on viewing feedback, provided advice where appropriate, and helped with any queries I had. Communication is vital and I cannot thank them enough for keeping me updated throughout the whole process. Tyrone is a credit to the Team and would highly recommend Town Property to anyone looking to sell.PositiveResponsiveness, Quality, Professionalism

James · 24 August 2021

★★★★★ 5/5

Google

Hi all Would like to say a massive thank you to Josh for helping us buy our new home ..he's been professional and friendly from the first evening we met him .going all out to show us around 2 different properties even working late to make sure our viewings weren't rushed ..Josh had the answers to our questions which we found really helpful .He has dealt with everything from us putting in offers to exchanged and completion ..Town property have kepted in touch with us throughout covid 19 lockdown and as soon as the office was re opened Josh was back in touch with us making sure we were ok .we are moving in our new home in a couple of days ..So want to thank Josh for all his help and kindness and making our journey to our new home a good one ..we would definitely use town property again and would recommend them to you all ...PositiveProfessionalism

Julie · 24 August 2020

★★★★★ 5/5

Google

As first time buyers, myself and my partner were obviously feeling a little apprehensive about the buying process (what with the Covid situation on top!), and were hugely grateful for all the advice and support from James Bell at Town Property. He was extremely friendly but also very professional as we were always kept informed around the progress of the sale. We managed to finish the whole process from viewing to completion within 8 weeks with his help. Would recommend James and the whole Town Property team!PositiveResponsiveness, Professionalism

Tom · 24 August 2020

★★★★★ 5/5

Google

Josh has been an absolute rock in our extensive search for our new home. His sincere, focussed, friendly and professional understanding of our needs was such a reassurance to guide and support us at all stages. Josh had a clear knowledge of the bungalow to be able to answer clearly and confidently all of our queries. Josh has a sensitive but confident manner that put us both at ease in making our final decision to buy our new home. We both feel that Josh is an incredible natural ambassador for the estate agency business and it has been our very good fortune that Josh was with us through that journey.

Gary · 6 July 2020

★★★★★ 5/5

Google

Town property sold my property and I also bought my new property through them. We've just exchanged contracts thanks to their continued persistence. With 7 in the chain it wasn't easy, but they were 100% on top of everything. They were also great in getting people through the door for viewings and generated a lot of interest around our property. I would recommend them to anyone selling a property in Eastbourne and would certainly use them again (although I hope I never need to!). Particular thanks to Will Harrington and Adrian Palmer.

Laura · 6 July 2020

★★★★★ 5/5

Google

Brilliant service. We bought our first home with Town Property 3 years ago and were so pleased with the service they were our first choice when we decided to sell. The valuation was quick and our house was listed the following day. We had accepted an offer within 9 working days and are set to complete 2 months on. Adrian has been on hand the whole time providing constant advice and support, and has been a huge asset as we have pushed to complete before Christmas. We highly recommend the whole team. Thank you to everyone at Town Property for all your hard work, it's been a real pleasure.

Harriet · 6 July 2020

★★★★★ 5/5

Google

Todd from the word go was amazing. He always went above and beyond. Communication was very clear from the start, even when our mortgage was taking a while he was always on top of all the paperwork. He kept checking in to make sure everything was going well. Todd was a great estate agent and a very nice guy. Would 100% recommend him and town property to anybody.

Tony · 4 August 2022

★★★★★ 5/5

Google

I brought my first home with Town Property and from the offset of viewing properties right up to exchange the process has been incredibly smooth and professional. Josh and the team have been very helpful from viewings, arranging times to suit me, through to the end, answering questions and telling me what the next steps were and putting me at ease. I would highly recommend Town Property for anyone looking to buy and especially for first time buyers. 10/10

Jess · 6 July 2020

★★★★★ 5/5

Google

Tyrone is the best estate agent I have ever come across, he’s professional, personable and truly seeks out the best for you Bought my property thru Town Estates agent had a very good experience Looking forward to do more business with you in the future

N · 25 April 2024

★★★★★ 5/5

Google

I bought my flat, rented it out and sold it through Town Property, so I think I have used all aspects of the company. All the teams are very professional and efficient and get back to you very quickly. I have bought and sold three other properties for my mum in Kent and I have to say Town Property really are above and beyond most agents. A big thank you to Adrian Will and Simon for the sale and Kevin Gemma and Jessica for helping me out with the rental. Your efforts are truly appreciated.

Emma · 7 July 2019

★★★★★ 5/5

Google

I decided to sell my property with Town Property after reading recent reviews and checking out the regional sales data. My property became vacant (after a period of letting it) and Robert, Paul, Russell and the whole team at Town Property were responsive, efficient and driven in delivering a sale. They found the perfect motivated buyer and progressed chased the sale through to completion. They went over and beyond of what I expected and I would have no hesitation in recommending the team there at Town Property. Thanks again all.

Ramnik · 28 October 2024

★★★★★ 5/5

Google

This is the second time that I have used Town Property and I have to say that the service I have received on both occasions has been excellent and the service offered is very professional at all times. The staff in the office are all really helpful and friendly which makes you feel welcome and they also communicate very well with each other meaning that they are able to update you and push the process forward too if a particular staff member is out of the office.

Simon · 16 October 2024

★★★★★ 5/5

Google

Town Property were there for us every step of the way, always keeping us in the loop and chasing up things if and when they were needed. They really made the selling process easy and hassle-free. Special mention to Bob who saw us through the process personally from start to finish, an absolute asset to the company. Thanks guys! 5 stars!PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 24 August 2022

★★★★★ 5/5

Google

An excellent service provided by Town Property. The whole process was very smooth and nothing seemed to much trouble for them. Always easy to get in touch with for questions and advice. I would use them again and recommend to others. Thanks to James in particular.

J · 26 January 2024

★★★★★ 1/5

Google

Not very happy with Town Property. Let my house out with them with the full management service. Had a lease for three people and ended up with numerous people here according to the neighbours. There were signs of this at the property as well. I made it clear from the outset that I didn't want any more then what the lease stated living here. I am not talking about the odd guest. The property should have been inspected at frequent intervals. Bedrooms moved downstairs should have been a clue. My advice is to manage it yourself or don't undertake their full management service.

Jerry · 7 July 2017

★★★★★ 5/5

Google

I cannot fault town property and in particular Adrian whole dealt with our sale. Always kept us up to date and responded quickly to any questions. They were able to sell our property quickly and without fuss. I would definitely use them again and have in fact recommend them to friends already.

Josh · 29 June 2023

★★★★★ 5/5

Google

The team at Town Property were great in helping me secure my buy to let flat purchase. I had viewed several flats with them and both Will and George were very professional and helpful at all viewings and with all my enquiries. Will communicated with me promptly and ensured that there were no delays so it went through smoothly. Would highly recommend!

Abbie · 5 July 2022

★★★★★ 5/5

Google

I used town property to sell my house in 2023, I found the process simple and they were very responsive to emails and happy to help with any questions I had. In 2024, I was looking to buy and I was happy to see a property being offered to market by Town Property. The service on the other side did not disappoint, Adrian answered all the questions I had and also arranged at short notice access to the property in question for some last minute checks. I appreciate good customer service and I got just that!

James · 17 August 2024

★★★★★ 5/5

Google

After previous frustrations in trying to sell my mother's flat, Town Property were able to secure a buyer for me and gave very good advice re pricing and all staff there that I had dealings with were helpful.

Jane · 26 December 2025

★★★★★ 5/5

Google

Five-star reviews all round Town Property helped me sell my quirky property, which had proved difficult for other local agents. I switched to Town Property on the recommendation of a local business colleague, and as soon as I switched I recognised a significantly different attitude. My experience was that Town Property worked well as a team, being very proactive in their sales and marketing, and their communications with me as the seller. I always felt I knew how active the market was, and kept informed on viewing feedback, and thoughts of what might be needed. The team was prepared to give me honest feedback, even if it might not be the best of news. I can't recommend this agency more highly - yes I am grateful they got the sale over the line, but the manner in which they did this made this a significantly less stressful process. A huge thank you to everyone at Town Property

David · 26 July 2024

★★★★★ 5/5

Google

Town and Property have been fantastic! Since day 1 of the process, George made us feel at ease. He was available every step of the way. He truly went above and beyond with us. Even to speed things up, he was consistently going the extra mile. He was very empathetic and professional throughout the whole time. Really can't thank him enough!!!

Dean · 31 May 2022

★★★★★ 2/5

Google

Disappointed with the service. Been at this particular property for 4 years. After cleaning the property throughout, after recieving a no fault eviction through the post ( no telephone contact was made.)The team at town rentals and landlord have asked to keep most of the deposit. We have an 18 month old baby, the whole situation has been and is very difficult. The team advised us they would have to pay for a cleaner, and are wishing to charge the full amount. I did get a quote prior to cleaning but decided to do it myself, even thought I am very busy with my baby. My friend also helped. We scrubbed the place and they are still wishing to charge us the full amount for cleaning. We advised about an issue with the drawer in the kitchen and were told they wouldn't do anything about this until we had vacated the property (even though it was dangerous for our baby) they have now added this to one of the reasons why they wish to keep most of the deposit. We are challenging the taking of the deposit with the DPS. I must say the team did resolve problems in a timely manner whilst we were there but have no customer service skills. No introduction to who I was speaking to when making telephone contact and a very monotone, uncaring attitude to customers. I would advise choosing another rental team to help with your property search. We are now with another company, who are extremely professional and just generally a lot nicer. I wanted to also add that when we moved into this property, it was infested with fleas, as the previous tenants had a cat, without the letting team or landlord knowing. I find this difficult to believe as a house inspection was carried out numerous times, whilst we lived there. Why weren't the fleas picked up, following the cleaning of the property, prior to me and my partner moving in. I got bitten so many times, I still have the scars from it but we're we compensated for their negligence... NO! and now they want to take all of our deposit because we didn't leave the house in the state we got it on. 4 years later. Absolutely ridiculous. Would have been absolutely impossible to return the property to its former state before we moved in, as it had been 4 plus years. We had a dog and a baby. I also wish to add that when we sent our notice email to the letting manager Jessica, we were informed the following week that we should have received a bounce back email, stating that she was not at work therefore, our notice can only be taken today (a week later than we wanted) I advised the manager that we didn't not receive a bounce back so we would like to have our notice period from the time we sent the email a week before. Jessica became quite aggressive, insisting that other people that had emailed had received a bounce back email. No proof was provided by her. I advised that she needed to respect our wishes, as we had plans to move out and had put things in place to assist with this. She reluctantly agreed to go with our notice. Again, awful communication skills!

Anne-Marie · 24 July 2024

★★★★★ 5/5

Google

Although we didn’t end up buying through him, Adrian was always helpful and willing to go the extra mile trying to find the right property for us. Nothing was too much trouble and he really cared about trying to help us in our search. Many thanks.

Kevin · 17 September 2023