Trusted Agent profile · Eastbourne

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Northwood Eastbourne reviews

4.8

★★★★★ Excellent

554 reviews across 4 platforms

81-83 South Street, Eastbourne, BN21 4LR

Part of Northwood, see every office.

Northwood's office in Eastbourne, at 81-83 South Street, is rated 4.8 out of 5 across 554 reviews on four platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

The Trusted Agent logo

4.9 / 5

333

Reviews on The Trusted Agent

This office

allAgents logo

26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Eastbourne

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

The Trusted Agent

Very helpful and quick response. Especially Sarah.

Dennis · 6 May 2022

5/5

Google

Rented through Northwood for 2.5 years. Very friendly, very responsive and all round nice people! Would recommend

Gazz · 1 January 2023

Agent replied · 31 December 2024

Gazz, thank you for your 5-star review of Northwood, your feedback is appreciated.

5/5

Google

Northwood looked after our flat while it was rented and then helped us to sell it. They were always very helpful and dealt with any problems quickly and efficiently. The sale was a difficult one but Northwood got us through it and their liaison with IAMSOLD was very sucessful. Very many thanks to all at Northwood. I would highly recommend this agency.

Anne · 1 January 2021

5/5

Google

Harley was really helpful, when i had any issues in the property they were quickly resolved. Recommend.

Samuel · 2 January 2020

5/5

The Trusted Agent

Chris completed our house inspection, he is always busy but makes time for a chat. The inspection was thorough and he said that our house was looking great which is always nice to know.

Carole · 25 January 2024

5/5

Google

Lovely staff, quick to respond, ready to help always overall, a good team of excellent professionals.

Thomas · 1 January 2023

Agent replied · 31 December 2024

Hi Thomas, thank you for your positive feedback about Northwood Eastbourne. We are pleased to know you are happy with the service.

5/5

Google

I spoke to a gentleman called Phill about a property. Very impressed with the friendly service.

Calum · 1 January 2023

Agent replied · 31 December 2024

Hi Calum, Thank you for your 5-star review of Northwood Eastbourne. Good to know you were happy with the service you received.

5/5

Google

I have rented my flat for over 6 years.i have never had a problem with Northwood they are always ther to help .i would recommend Northwood all the time

Adam · 1 January 2021

Agent replied · 31 December 2024

Thankyou for your comments. Its been a pleasure renting to you. We appreciate your positive review about your recent experience with us!

5/5

The Trusted Agent

We work on behalf of Northwood as a contractor and have had nothing but positive experiences. They are very responsive and all jobs are run in an organised and efficient manner. Contact between ourselves, Northwood and tenants is never a problem and we they answer any questions or queries we have very quickly.

Jessica · 31 March 2022

5/5

The Trusted Agent

I have used Northwood over several years for rental management and the sale of property. My experience of the service from the team has always been excellent - they are professional, knowledgeable and provide a high level of duty of care - I would be very happy to recommend Northwood in the future.

David · 29 March 2022

5/5

The Trusted Agent

i have an appointment with Chris Smith Property Inspector yesterday 17th April at 11:30am i would just like to say that he was punctual respectful efficient and courteous.

Mark · 18 April 2024

1/5

Google

My stepdaughter has been locked out of her flat over the Xmas and trying to ring you lot is impossible today.its stupid that you don't have and emergency number to ring

Michael · 2 January 2020

Agent replied · 31 December 2024

Mickey Harrild, I am very sorry to learn your stepdaughter experienced a problem with her lock over the Christmas period. At Northwood we always endeavour to offer the very best levels of service and as such we have a maintenance reporting facility via our website that is available to all tenants 24/7. In addition, the contact details for the property owner should also be clearly written in the tenancy agreement. I trust matters have now been resolved and you all managed to have an enjoyable Christmas

5/5

Google

Kirsty Lawes at Northwood Estate agent , has been extremely professional and efficient and she has dealt with things in a very well organised manner . I would definitely recommend Northwood estate agents.

Julia · 1 January 2024

5/5

The Trusted Agent

Clare responded super fast to an email full of enquiries. Her response was professionally informative, yet personal. It was an absolute pleasure to receive such superb customer service. Thank you Northwood and well done for such a pleasant experience.

K · 1 August 2023

5/5

The Trusted Agent

I had a few problems when I moved in which I contacted Northwood about. The service was brilliant and I had contractors contacting me the same day to help me. I was dealing with Emma over a few things and she was brilliant.

Victoria · 10 March 2023

5/5

The Trusted Agent

Professional and helpful Thank you very much Chris Issues we have raised were looked and Chris took his time to make sure I was happy with things too

Samantha · 21 March 2024

5/5

Google

I'd recommend speaking to Northwood about renting. I experienced an excellent service with easy-to-understand letting options and helpful advice, which has made renting my property hassle-free.

Matthew · 1 January 2021

Agent replied · 31 December 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Northwood Eastbourne

5/5

The Trusted Agent

Very happy with northwood estate agents rented a property from them and loved living there, very nice home to live in. They were very helpful and really nice throughout. if needed i will definitely rent a property from them again highly recommend.

Donna · 1 March 2023

5/5

The Trusted Agent

Asked a question about my flat and Clare got back to me very quickly with all the information I needed, brilliant service

Ryan · 19 June 2024

5/5

The Trusted Agent

Northwood have been my agents for a long while now & I appreciate the professional & efficient service they provide. I particularly want to mention Clare Grimason & thank her for her polite, friendly & helpful communication recently.

Mark · 23 June 2023

5/5

Google

Highly recommended. Professional, efficient and friendly. A pleasure to deal with.

Kevin · 1 January 2023

Agent replied · 31 December 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Northwood Eastbourne

5/5

Google

Always receive great customer service from them. Would highly recommend. .

Nicola · 1 January 2023

Agent replied · 31 December 2024

Hi Nicola, thank you for your 5-star review, we're happy you are pleased with the service.

1/5

Google

Enquire about property but nobody gets back to you after saying you are interested and filling out required form.

Simon · 1 January 2022

Agent replied · 31 December 2024

Please accept our apologies if your enquiry has not yet been followed up. The email sent to you on 09/07/21 explains we are dealing with very high levels of enquiries for all of our properties and each enquiry will be booked in order of receipt. If you are interested in any other properties Northwood has to offer, please feel free to contact us.

5/5

The Trusted Agent

Fantastic help from Claire grimson in office moved mountains to professionally move things things forward in my move . She???s a great asset to your company. Thanks again claire And all the best for the future Gary

Gary · 22 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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