Leaper Stanbrook reviews

★★★★★ 1/5

Google

I purchased a house through Leaper Standbrook and the experience has been extremely disappointing from start to finish. The vendor had a language barrier, which required careful management. Unfortunately, this was handled very badly. For two months, the vendor failed to respond to legal correspondence, causing serious delays. As a result, my own buyer was close to pulling out and demanding money back. On the day of completion, matters became even worse. Leaper Standbrook had still not obtained the keys from the vendor due to poor communication and management. I was left sitting on the driveway of a house I legally own with no way to get inside. This should have been an exciting day, but instead it was stressful and upsetting. The lack of organisation, communication, and responsibility shown throughout this process has been unacceptable. I would not recommend Leaper Standbrook based on my experience.

Carl · 16 March 2026

★★★★★ 5/5

Google

We moved from Southport to buy a house in Eastbourne recently to be near are daughter. It’s been fraught with stress and anxiety but Wayne’s been by our side the whole time listening to our concerns and always returning phone calls /emailing updates to reassure us .. Wayne is the consummate professional and a dapper dresser !!! We cannot recommend Wayne highly enough . ..so if you’re thinking of buying /selling please ! Look no further than Wayne Ozard who is the man to help you through it. Thank you Wayne Bea, Kenny , Phoebe and Honey (the Dog )

Bernadette · 27 February 2025

★★★★★ 5/5

Google

Leaper Stanbrook have been excellent at every stage of selling my mother's bungalow. Professional from the start when I was visited by Andrew Leaper. He priced the property just right and we attracted buyers in the first week. Even after the disappointment of losing our first buyers we were back with our second buyer in no time. I recommend them to anyone who wants a realistic pricing and professional service. Special thanks to Wayne.

Stevo · 13 September 2023

★★★★★ 5/5

Google

Thank you to everyone for going above & beyond in the sale of our property. It hasn’t always been plain sailing but you have worked so hard to ensure we got to exchange. We would highly recommend Leaper Stanbrook to anyone wanting to sell their property. 10/10

Giraffe · 14 April 2026

★★★★★ 5/5

Google

Andrew, Fred and team have been exceptional. Out of all the agents I’ve dealt with over the last 10 months, their attention to detail, listening to requirements, communication and support has been above and beyond. They think on their feet, drive for the right outcomes and couldn’t work harder for their customers. I wouldn’t hesitate to recommend and will always use them in future.

Emma · 10 June 2023

★★★★★ 5/5

Google

From initial valuation to completion, the service from all of Leaper Stanbrook’s staff, especially Tom, exuded professionalism. If you want a friendly, polite estate agent who is always on the case, is an excellent communicator and remains unflappable when things get complicated, look no further than Tom and his colleagues.

Lynn · 12 July 2025

★★★★★ 5/5

Google

Leaper Stanbrook ( Andy and his team) have been professional, patient, helpful and communicative throughout...I would certainly recommend them and infact, have...

AMB · 16 January 2026

★★★★★ 5/5

Google

Throughout the experience of selling our property Leaper Stanbrook have been highly efficient and professional. Communication has been a particular strength. Regular updates kept us well informed and in a good position to manage the process. All staff have always been clear and supportive. Andrew and Wayne were our main points of contact and we were very well looked after by them throughout the sale of the property. We would have no hesitation in recommending Leaper Stanbrook.

Joan · 12 November 2023

★★★★★ 5/5

Google

I have received the best of care from the Leaper Stanbrook team during the sale of my flat - completed today! During a less than easy sales progress when, through no fault of theirs or the property's two previous sales fell through, they have shown unwavering commitment, enthusiasm and attention to detail. They have been kind, caring and supportive. Through previous bad experiences elsewhere, I never thought I could heap praise on an estate agent, but in this case I can! I only wish I had used Leaper Stanbrook for previous sales. Huge thanks to Andrew Leaper, Freddie, Wayne and all the team.

Nina · 10 June 2023

★★★★★ 5/5

Google

Leaper Stanbrook were professional, efficient, and very easy to deal with during the probate valuation of my parents home, a difficult and emotional time. Their calm, respectful approach really made a difference. I happily recommend their services. Many thanks to Andrew Leaper in particular.

Jason · 15 March 2025

★★★★★ 5/5

Google

Thank you to Fred and all the team for your help in securing our new home. Special mention to Ethan, who accompanied us on most of our viewings , and showed endless patience for endless questions about Eastbourne area- very knowledgable and a great help.

Karen · 14 August 2023

★★★★★ 5/5

Google

From first marketing our flat with Leaper Stanbrook we have received excellent service from everyone. They have proved friendly, helpful and efficient. Special mention to Wayne Ozard at the Meads office who went above and beyond to help sort out a difficult time at exchange. Many thanks to all.

Linda · 29 December 2024

★★★★★ 5/5

Google

Leaper Stanbrook recently acted for us in the sale of a flat in Eastbourne. The sale became very protracted but throughout Leaper Stanbrook acted to ensure that the sale reached a satisfactory conclusion. They were very professional in guiding us to completion. It was easy to talk to the partner dealing with our sale who was always helpful, encouraging, chased outstanding matters and kept us informed as to the state of the proceedings. I have no hesitation in recommending Leaper Stanbrook as estate agents.

Mary · 12 December 2023

★★★★★ 5/5

Google

We have been delighted with the level of service and professionalism at Leaper Stanbrook. Andrew Leaper, in particular, has personally overseen the process to exchange, liaising between ourselves, the buyers and both sets of solicitors. Andrew has been unfailingly constructive, patient and diplomatic. He has an excellent grasp of the current market and has helped us navigate our way through it. Leaper Stanbrook is a long established business which operates with integrity in all aspects. We highly recommend Leaper Stanbrook.

Richard · 10 June 2022

★★★★★ 5/5

Google

A very big thank you to all at Leaper Stanbrook for handling the sale of my mother's house. It is 35 years since I left Eastbourne and am no longer familiar with any services in the area. I chose to go with Leaper Stanbrook rather than any agent closer to Mum's house in the old town as I remembered Leaper's from the past and their excellent reputation. The very best decision I could have made. The whole team, particularly Andrew, Fred and Wayne, provided an exceptional service from start to finish. Living so far from Eastbourne and selling as attorneys, it was a relief to have the friendly team at hand to guide and help us through the complete sales process. In summary, you all far exceeded expectations and I cannot recommend the firm highly enough. Although thanks are not enough - Thank You to every member of the Leaper Stanbrook Team. Kind Regards Anne Culverwell

Anne · 10 June 2020

★★★★★ 5/5

Google

Having dealt with Leaper Stanbrook over a period of nine months in connection with our sale and purchase we have found Andy and all his staff extremely friendly, caring and professional. They kept us informed throughout the process, They did not hesitate to chase the other parties and their professional advisors when needed. Their Standards are very high and we have no hesitation in recommending them as we have so done. Whilst like any other agent they are getting paid for the service they go the extra mile in dealing with people at a stressful time.

George · 30 October 2024

★★★★★ 1/5

Yell

Incompetent and ignorant

This agent got it spectacularly wrong. I have had 4 valuations and all were within £5K of each other. Leaper Stanbrook turned up, and without due hesitation immediately valued the house at £250K, a good £30K less than the others. Obviously he had the thought of the stamp duty threshold in mind, but didn't give any due consideration to me as the client. He was insistent that he was right and would only be able to sell it if it was on at that price. Even a monkey could have sold it at £250K!He pointed to some scuff marks on one of the skirting boards and said that buyers would take that into consideration when viewing, hence justifying his low valuation. Errr.. really?!The whole point of having the correct valuation is to ensure that you're taking into account what the market is determining. The agent from Leaper Stanbrook is an ignorant and lazy individual who sadly doesn't want to put in the necessary work. He asked me about prices of other houses on the road and what they had sold for (all he had needed to do was check out mouseprice before he turned up!)If he is representative of the agency, my advice is to give the organisation a wide berth. There is no shortage of agents in Eastbourne, so do yourself a favour and choose another.At least that way you can be sure that there is someone representing your interests, rather than trying to make a quick buck out of you, doing minimal work.

Milliemay · 4 April 2013

★★★★★ 5/5

Google

Unquestionably the best Estate Agents in Eastbourne. Thanks Andrew and your team. Regards, Andrew and Desylee

Andrew · 20 March 2025

★★★★★ 5/5

Google

During what turned out to be a long and difficult house sale, the team at Leaper Stanbrook - Andrew, Ethan, Freddy - were patient, persistent and determined. They made life as easy for me as they could, and dealt sensibly and efficiently with every problem that arose. All this and their commission rate was incredibly reasonable too!

James · 12 November 2023

★★★★★ 5/5

Google

My husband and I have received first class service from Andrew Leaper and Ethan Hunter at Leaper Stanbrook. They have excellent knowledge of the sales process as well as the properties they are marketing, and nothing has been too much trouble for them. They exemplary in customer service! We would not hesitate to recommend them.

Barbara · 12 December 2023

★★★★★ 5/5

Google

Wayne and team were extremely professional and helpful!

Stephen · 16 April 2025

★★★★★ 5/5

Google

LS got our sale over the line in a very tough market. They were always responsive, diligent, persistent and professional - highly recommended.

Paul · 16 February 2026

★★★★★ 5/5

Google

Excellent service from Andrew and his team. Answered all our questions quickly and clearly. Very helpful, always kept us informed of progress with our sale, and was very much on the ball. Would highly recommend them. The video tour was an excellent addition to the house particulars., and helped with the sale, especially during covid times.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 10 June 2021

★★★★★ 5/5

Google

Leaper Stanbrook did a brilliant job for us. They sold our flat 3 times at the asking price. That the first two sales fell through had nothing to do them. Simply symptomatic of our crazy system. Having both bought and sold successfully through Leaper Stanbrook I would not hesitate to recommend them.

Patrick · 16 April 2025