Fox & Sons Langney reviews in Eastbourne

★★★★★ 5/5

Google

Fox & Sons have been fantastic from the start,Eddy and Chris have been helpful understanding and knowledgable.They have helped us through some harder times no fault of fox & sons but always stayed positive and guided us when needed.The communication has been second to none and would not hesitate to use them again in the future Thank you

Lynsay · 17 April 2025

★★★★★ 1/5

Trustpilot

Crawley Branch - Zero Customer Service!

Used Fox & Sons Crawley multiple times to rent one of our properties. They sent us a bill for lettings shortly after a new Tennent arrived which was incorrect and we naturally requested an accurate invoice. Silence for several weeks until we got a letter from a debt collector!! Wowser! We then spent time chasing unanswered calls and emails. The answer from the lettings team at Fox & Son Crawley was "it's nothing to do with us". Clearly it was everything to do with the Crawley branch as they can not do simple addition. No response from branch manager either - as expected. Would not recommend and will avoid in future!!

Colm · 12 May 2023

★★★★★ 5/5

Trustpilot

Did the Solicitors work for them!

4 months to move into an empty, chain-free property seems pretty fascicle but it wouldve been a hell of a lot longer had it not been for Curtis and his colleagues at Fox and Sons, Hastings. I had 6 months to port my mortgage or it wouldve doubled and my property wouldve been unaffordable. It was two certificates holding back the sell. My solicitors were hopeless, the sellers solicitors were just as bad but thankfully Curtis said if this isnt sorted within 24 hours Max is pulling out. 12 minutes later the certificates would be there in the morning and 12 hours later we were good to go. I get they want their cut, but I hear so many stories about estate agents taking their eye off the ball, and the buyer left chasing, thankfully that wasnt the case with Fox and Sons. I had to pay my solicitors £2,500, shouldve given it to these guys! HIGHLY RECOMMEND!

Max · 28 April 2023

★★★★★ 5/5

Trustpilot

5* Fox and Sons Eastbourne

Fox and Sons eastbourne have been fantastic with helping me find my first home, I told them roughly what i was looking for and within 2 days they had contacted me with my perfect home! The whole process was great and they really supported a nervous 1st time buyer. I will definitely be reccomending them to everyone! Thanks so much to Steve and his team! :)

Hannah · 1 October 2020

★★★★★ 1/5

Trustpilot

Tried to underhandedly go behind my…

Tried to underhandedly go behind my agents back to the client telling them we are bad buyers and he should sell through them even though our offer had been accepted and put a for sale board up over our sold sign .. really really bad business practice

Paul · 19 May 2026

★★★★★ 2/5

Trustpilot

Quite poor

As a letting agent they were rather greedy in keeping back much of the deposit As estate agents they weren't particularly on the ball and advertising properties as available after they had gone off the market

Jet · 4 August 2026

★★★★★ 5/5

Trustpilot

Rented from fox and sons (Eastbourne) review

I rented from fox and son for 5 years and Senior letting branch manager was quick to responses and supporting when needed. Even after tendency ended there was good communication throughout. Senior Letting branch manager would explain and go into detail if needed more understanding. Team was always polite and welcoming when contacted. Never had any issues (Eastbourne fox and sons)

Jodie · 26 January 2026

★★★★★ 5/5

Google

We purchased our first home through Fox and Sons Langney and the process could not have been smoother. The whole team were great but Eddy especially went above and beyond to make sure we were getting the best experience. Could not recommend the team enough!

Kayleigh · 18 August 2025

★★★★★ 5/5

Trustpilot

A great company

I would have no problem recommending this company. They are very efficient and friendly. Nothing is a problem to them. I was looked after by David Johnston and he was very knowledgeable courteous and friendly no question was too much for him he is a credit to your company. Thank you David x

Mrs · 19 October 2024

★★★★★ 5/5

Trustpilot

Best experience I’ve ever had!!!

Was the best experience I’ve ever had with an estate agents, Chris there mortgage advisor was incredible he went above and beyond what we could have ever expected and even after we’d payed for his services he was still pulling late days just to help us get everything we needed ready wether it was mortgage related or not he even worked as hard as possible to get us out mortgage rate fixed before they sky rocketed we could not be more grateful even after we had closed and everything was sorted he still helped us with our life insurance as there was a mistake we made while filling it out, Joanne was also a massive help even though we didn’t buy our house through then in the end she would always get right in touch with us as soon as she found a house she thought we’d like and even pulled an extra day or 2 so we could view the houses due to our busy schedules when the time comes to sell we will definitely be going to her

Josh · 9 January 2023

★★★★★ 1/5

Trustpilot

Are you sitting comfortably?… then I’ll…

Are you sitting comfortably?… then I’ll begin…‘Twas twenty weeks before Christmas, plenty of time to move house, not a creature was stirring, especially not a Fox and sons Estate Agent !!!If you have been sitting down over the festive season with a glass of mulled wine, contemplating moving house, then take our advice…DO NOT USE FOX & SONS!!The whole branch lacked any form of professionalism, or competency. Lucas never returned our calls, only answering the phone if we dialled on a number he didn’t have registered to us. On one occasion, I stood outside the shop and although I could clearly see him, the girl that answered said he was out.For some reason the shop is always locked and the Keys were not always immediately to hand. We regularly had to visit the branch and insist they chase issues for us. Chasing only happens on a Wednesday apparently…really??? They are quite content to place all the blame on their equally incompetent’ in house’ solicitors DCLaw. After 19 weeks of abysmal service, we took matters into our own hands and dealt with the home owner himself to get the sale over the line. Due to several failures to exchange we had to exchange and complete on the same day. There was no one in the branch that day to deal with any issues and DClaw were uncontactable. Other estate agents from the rest of the chain got involved to try and save the day but in the end all 5 lorries were told to unpack. Yet still no communication from Fox & Sons… disgraceful!

Mrs · 1 January 2023

★★★★★ 5/5

Google

Professional customer service I highly recommend Eddy and Nick

Przemyslaw · 22 February 2025

★★★★★ 1/5

Trustpilot

non stop phone calls every day two…

non stop phone calls every day two months of daily calls from a bunch of cowboys who cannot sale properties rude abusive attitude toward public and needs shutting down. fox a sons lancing west sussex .

Steven · 3 July 2026

★★★★★ 5/5

Trustpilot

I am glad that Fox and Sons Property…

I am glad that Fox and Sons Property made my relocation process easy by providing exceptional service to me while securing accommodation through them. My special appreciation goes to OSKAR and DAVIDS for their immense support throughout the process. I look forward to having my first property through you guys. I wish I could give 10 🌟 🤩.

Kingsley · 28 May 2024

★★★★★ 4/5

Trustpilot

Negotiator was really good

Had a few problems with the move but Foxes negotiator Abbey Northway was brilliant.she went above and beyond to help me through the sale.

MsHeatherWoodroffe · 1 September 2025

★★★★★ 5/5

Google

From the viewing with Ethan to Eddy dealing with our offer and Summer keeping us up to date and arranging second visits the Langley office service has been superb. The team are head an shoulders above almost every other estate agent we have dealt with in the past few months, brilliant experience.

Huggy · 17 April 2025

★★★★★ 5/5

Google

From the first valuation I knew that Travis at Fox and Sons Langney branch was going to look after us and do the absolute best he could to secure the right buyer for our property. Travis talked me through the options, and how a professional photographer would take pictures and draw up a floor plan so the most accurate information was available for potential buyers. There were choices along the way, for example whether we wanted a For Sale board up and Fox and Sons market across the different selling sites such as Zoopla and Right Move so we knew our property would reach those potential buyers. He advised us thoroughly about what would happen and when so we didn't have to chase actions up. Travis kept us consistently updated about the progress of viewings and then, our offers. He has been second to none and professional, friendly and informative throughout. I would say a real asset to the team. We were also lucky enough once we found a property to use the services of Teresa, their mortgage adviser who has been top notch in advising us, following up tasks and letting us know expediently where things are in the process; again we have been informed without having to chase up. another real asset to the team at Fox and Sons Langney. We are yet to exchange and complete but so far our experience has been outstanding. Well done Fox and Sons Langney.

Amanda · 26 October 2022

★★★★★ 5/5

Google

Fox & Sons are helping me in my current purchase, and they have been a dream to deal with. Although it is not yet completed, the help and guidance I have received so far has been second to none. After what feels like forever in searching for a property and dealing with umpteen agents, Fox & Sons certainly stand out a mile and have a very personable approach. Special thanks to Travis and Teresa for all their hard work so far.

Holly · 26 October 2022

★★★★★ 5/5

Google

Sadly we lost our grandad… and he left his property to our family. At this heartbreaking time , I reached out to Travis @ fox and sons Langley. He assisted with everything we needed to know about selling the house. He kept us all in the loop and had very good communication with all our family. They valued the house efficiently and got what our family home deserved. We achieved a very quick sale within ONE day of an open house viewing. We had lots of offers and I’m sure the team and their sales expertises helped achieve this. Thank you Travis and TEAM , you’ve helped our family at a very hard time. Will 100% recommend :)

Jodi-lee · 26 October 2022

★★★★★ 5/5

Trustpilot

I have been working with Danny over the…

I have been working with Danny over the past few months to secure a shared ownership scheme. Getting a mortgage is one of the biggest purchases in life and is known to be a very stressful process. Danny has been very transparent and supportive throughout the whole process. Brilliant communication from him and all other members of the branch when needed. Thank you!!

Jordan · 8 February 2024

★★★★★ 1/5

Trustpilot

Please avoid this unprofessional office…

Please avoid this unprofessional office in Hastings. Thought it was weird that my requests was not followed through. Been waiting to speak to a manager for a week. Nothing, called back. It was obvious the fella did not pass on my message. Not responded to emails. When challenged, he was happy to tell me he didnt like me. Think it was the colour of my skin.Update Foxs and sons are questioning my review. Trustpilot want evidence. My complaint was done over the phone. The company did not address my complaint in writing. As i advised trustpilot. Whoever is challenging this has not contacted the branch manager who i spoke to at length and arranged for someone to value my property last week. Perhaps they should do their own checks before they challenge my experience. After this insult. I wont be putting any business their way. Pure cowboys. Minus any stars

Ms · 10 October 2022

★★★★★ 5/5

Google

We had the pleasure of being shown around a few properties by George from the Winston Crescent branch. Although being new to the roll he has a great knowledge of the area and was happy to answer any questions. All round a top man and we look forward to dealing with him again.

Charlie · 27 March 2025

★★★★★ 5/5

Trustpilot

Incredible service. Fast, efficient, friendly and affordable.

I have recently had the pleasure of dealing with Fox and Sons Peacehaven branch and if I could give them more than 5 stars I would.This is the first time that I have had to sell and buy a home in 20 years. I'm a single mum to 3 children under 10 so time and working to my schedule was so important to me.At the start of the process I felt completely out of my depth and had no idea where to start but they made me feel at ease straight away.The whole team at the branch have just been incredible. The process has been fast, efficient, smooth and professional. I have been kept updated at all times and everyone has been so approachable and nothing ever seemed to be too much trouble, even when I took my 3 children on a viewing.The service was so good that I even used their mortgage advisor, Jonathan, and the service provided has been incredible.I would particularly like to thank Tom and Alice for their patience and understanding especially with the amount of questions that I had. They always got back to me quickly with the answers and explained things in terms that I understood.Thank all for the work you have done for me. I would highly recommend the team and the services they provide.

Helen · 8 July 2022

★★★★★ 5/5

Trustpilot

Excellent & so above-professional; a breath of fresh air in estate agent-land!

Excellent - superlative even - service and help from Grace at Kemptown/Brighton Fox&Sons. Grace was super efficient, dealt with a myriad of inquiries and was always on hand and on top of everything re. an offer on a property in Kemptown.Having dealt with a lot - I mean a lot - of estate agents in Brighton - which is enjoying a property boom - I can hand on heart say that even though most are lovely - it really stands out when you have got someone who a) isn't trying to flog you something you don't want and b) who is doing their job so well - they actually look out for what you are not thinking about or seeing in the process of looking at a property to buy. It is HUGELY helpful when an estate agent is that thorough and cares about their job so much - and of course this is so conducive to you wanting to do business with them.I totally get that estate agents get cynical and jaded as they do their job year after year - it must be exhausting - but when you have someone so on the ball and preempting what you are missing, and not thinking about, it makes all the difference.Thank you Fox&Sons - and Grace in particular. An absolute pleasure to deal with and one of those rare entities - a consummate professional!Anita

TellItAsItIs · 6 June 2022