Fox and Sons Eastbourne reviews

★★★★★ 1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

★★★★★ 5/5

Google

Just finished the paperwork to move into my first flat. Oskar and the team were very helpful and I couldn’t have asked for any more. Thanks lads

Dean · 28 January 2024

★★★★★ 5/5

Trustpilot

Fox and Sons Amesbury

I was extremely happy with the service I received from Millie Howden at Fox and Sons in Amesbury. The valuing of the house was arranged at short notice owing to my personal time restrictions. From the offset Millie was both professional and friendly throughout. She clearly explained everything regarding selling and answered my questions. When I called the office a couple of times after her visit to ask further questions she gave me the time to answer them, didn't make me feel rushed but a valued customer. A credit to her office in her whole approach.

Jess · 27 February 2022

★★★★★ 5/5

Google

Moved into my first home recently such an easy and quick process Connor was amazing and helped us so much thank you!!! Made sure everything was all done and signed

Millie · 30 October 2023

★★★★★ 5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026

★★★★★ 5/5

Google

From start to finish the process was simple. Communication was excellent and the professionalism of the whole team in Cornfield Road was a standard other letting agencies should aspire too.

Stafford · 18 April 2025

★★★★★ 1/5

Google

Waiting for a call back for two weeks for a viewing meanwhile they let the property after saying I could view. Second time they have done this! Rude. They never call back. Said they were waiting for the tenants to allow access but didn’t say that they had gained access. Last time I emailed and called numerous times and couldn’t get hold of anyone and again the property was let. No customer service. It’s all good whilst you have interest in a property and don’t care about all applicants but would have thought customer service would still be good with regular updates. Hope landlord don’t have the same experience.

Sarah · 26 August 2023

★★★★★ 5/5

Trustpilot

Excellent service given by Fox & Sons Langley branch Eastbourne East Sussex

Very response, excellent communication & were very helpful. Very special thanks to Eddy Tate for his commitment and all the help given to us especially at difficult times at the process of the purchase. He made sure that the sale went through smoothly. We can't thank enough for every thing especially for completion before the stamp duty holiday ended In June 21. We completed the purchase on the 18/6/21. We are very happy at our new home. All the very best & success to the Fox & Sons Eddy Tate & the team at the Langney Eastbourne branch.

Priyani · 28 December 2021

★★★★★ 5/5

Google

We would like to thank Steve and the team for all their help in selling our flat quickly and keeping us informed all the way through the process.

Maria · 29 November 2023

★★★★★ 5/5

Trustpilot

Excellent mortgage advice

This review is specifically about the mortgage advice we received as we didn't need an estate agent for our sale.Jamie Elvin from the Hove branch gave us incredible advice. Our circumstances were tricky and unusual - we were struggling to find a good mortgage with other online brokers and were against the clock. Jamie went above and beyond, searching for good solutions. He explained the process clearly, answered questions quickly and is clearly very knowledgeable. Thank you Jamie!

Charlotte · 30 March 2022

★★★★★ 5/5

Trustpilot

I had a great experience with Fox and…

I had a great experience with Fox and sons (Hove Church road) they were professional and extremely helpful. Every time I have a question or was unsure about anything they were very quick to get back via email. I would recommend fox’s and sons especially as new buyers and not knowing a lot about what needed to be done and when they helped through the whole process. I used Jamie Elvin the in house mortgage adviser who was also brilliant and really easy to work with, and Keira Jarvis was also amazing and really persistent in pushing through our sale. Thanks for your help

Alex · 7 December 2021

★★★★★ 5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend 😀

Kelly · 20 July 2026

★★★★★ 5/5

Google

They are very professional . I met David who was very nice and prompt in responding to my queries and they helped me find a home that suited my taste . I would recommend fox and sons over and over again. Plus , I had a little curated box which said welcome to your new home - very wholesome and thoughtful of them .

Uba · 9 September 2025

★★★★★ 5/5

Trustpilot

First Time Buy

I have just started the process to buy my first home, I have had fantastic service from the whole of the Gosport team, especially Gemma my mortgage advisor, she has been fantastic the whole way through, from the big details to the smaller details. I have been kept in the loop every single step and my mind is always at ease. I would strongly recommend Fox and Sons Gosport to anyone looking for a property in the area. Thank you all very much!!

Jason · 4 October 2021

★★★★★ 5/5

Google

Thank you david for your help really appreciated

SEBASTIAN · 9 April 2026

★★★★★ 5/5

Google

We recently bought a property through the Langney Branch. Both Eddie and Callum were very helpful and professional. Eddie worked particularly hard keeping us informed and chasing the seller's solicitors on our behalf. We then contacted Aga at the Eastbourne Lettings Office as we wanted to let the property as soon as it was redecorated. Aga was excellent! She explained the process clearly, gave good advice on what tenants are looking for, stayed in contact with us throughout the drawn out buying process, and was ready with multiple prospective tenants just days after we completed on the property. Courtney was also friendly and helpful giving us feedback from the viewings, which helped us feel confident choosing the new tenants. Aga then completed the process, all the paperwork and references, keeping us informed every step of the way, and answering my many questions/concerns. Her professionalism and knowledge of this business is a credit to the company! Thank you again Aga and your team!PositiveProfessionalism

Brenda · 26 August 2021

★★★★★ 5/5

Google

It is said that selling a house is a stressful event. When you are selling a family home due to a elderly parent no longer being able to manage it could be even more stressful. However, this did not prove to be the case with Steve and his team at Fox & Sons. Steve helped make the process run smoothly, with good communication and support with issues that arose. I have no problem recommending Steve at Fox & Sons, thank you.

Shaun · 26 August 2021

★★★★★ 5/5

Google

Sam at sequence has been an absolute god send. Myself and my partner are first time buyers and Sam has been so helpful and informative and has helped us every step of the way. We were under a bit if a time constraint due to my partner going to work overseas and he has helped us to speed up the process and contacting the relevant parties (this is sometimes difficult for us as we both work full time and weekdays). He has also fit us in after working hours if we needed to talk over the phone for any advice and guidance. We wouldn't have been able to get through this process without him and look forward to dealing with him in the future. It has been an absolute pleasure.PositiveResponsiveness, Quality, Professionalism, Value

Natalie · 26 August 2021

★★★★★ 5/5

Google

I used Fox & Sons to sell my property and although it was a long process (mainly down to Covid restrictions) they did an excellent job. Tom and Steve were awesome. They responded to every email and call from me quickly and professionally. There were numerous issues along the way and they dealt with them all. They even went the extra mile on completion to ensure I got the keys with minimal travel and dealt with another estate agents part so it went smoother. Highly recommend these guys and would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Josie · 26 August 2021

★★★★★ 5/5

Google

Eastbourne Branch! I cannot recommend them enough! I used Fox and Sons in Eastbourne recently to sell my flat! They sold it within a couple of weeks which was great! We were in a long 6+ chain so the time to completion took about 5 months but throughout the process I spoke to Stephen the branch Manager almost weekly (with him calling me as much as the other way round which was great), he’d give me regular updates if he’d heard anything from the Solicitors etc and and nothing seemed too much trouble from anyone in the office! I felt a the service was professional throughout but also they were very personable and a pleasure to deal with!

Jem · 26 August 2021

★★★★★ 5/5

Trustpilot

Juliet was so very professional yet…

Juliet was so very professional yet friendly, supportive and reassuring in talking us through the process of selling our home. We instantly knew we wanted to go with Fox & Sons as she was such a great ambassador for the Agents.The Valuation Juliet gave on our home and what she foreseen came into fruition and we are delighted.Our Home sold within one week of going on the market with the fabulous Fox & Sons team managing many Viewings to make it such a success

Rita · 26 August 2021

★★★★★ 5/5

Google

The Eastbourne Team have been absolutely amazing when selling my flat! Great service from start to finish from all staff members. They have also helped me chase the solicitors and took some pressure and stress away from us during the whole process. They have also sorted our mortgage out so everything was kept under one roof which made things a lot simpler.

Nicola · 26 July 2024

★★★★★ 5/5

Trustpilot

The mortgage advisor is THE BEST!

I cannot recommend Daniel the mortgage advisor enough!! He has helped us so so SO much over the past few months with our everchanging situation and he always supported us in the kindest, most knowledgeable and understanding ways. His advice was so invaluable and he was always quick to come back with whatever we needed. For someone who doesn't really understand all this technical mortgage stuff, he was extremely patient and good at explaining things. His exceptional customer service and natural ways, also meant he was ALWAYS a pleasure to speak to. Thank you so much Daniel!

FG · 3 August 2021

★★★★★ 5/5

Google

Great experience with Oskar at Fox and Sons, he was really helpful in finding me a new place that ticks all of my wish list and went out of his way to make sure that everything was organised, nothing was too much of an ask. 100% Recommended if you're looking for a stress free, straight forward and professional experience when securing your new home.

Nicki · 11 June 2024