Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the get-go Lauren has been beyond helpful...a bonafide negotiator who balances her clients with prospective purchasers. Lauren genuinely wants both parties to have a happy experience in sale and purchase.
Just to give you a brief insight, Lauren offered to take me and my partner visiting different areas within Eastbourne and the sourrounding areas to make sure we were buying in the right area!
Oakfield you are truly blessed to have such a sincere and helpful person on your team!
Thank you Lauren.....x
Darren · 21 June 2018
Agent replied · 19 June 2024
Hi Darren
Many thanks for your lovely review, I will ensure that your feedback is passed on to Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleI used Oakfield to let out my house, ( Eastbourne Branch) and didn't regret it for a moment. Rebecca Green was a star in the process and a very kind considerate Estate agent who helped me through the hiccups I happened to encounter due to a case with tenants. A special mention to Charlotte Osborn must also be made for her valued help and I give a 5 out of 5 star review wholeheartedly for Oakfield's cooperative and friendly staff who were quick to reply in communication matters and very reliable to work with. For anyone wishing to let out their house, I can recommend Oakfield with my stamp of approval.
DR · 21 June 2018
Agent replied · 19 June 2024
Dear Dr. Halimah,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on. It is our pleasure to have helped you.
Kind regards
Charlotte
Branch manager
★★★★★ 5/5
GoogleI have just rented out my property through Oakfield and they will be managing the rental. Zoe has been fantastic, calls and emails are responded to immediately, she has kept me fully updated on the progress of viewings and above all she has been great to deal with. Also Zoe and Rebecca have organised various works to the flat which have been carried out very promptly.
I am totally happy with the service I have received and look forward to a long and happy relationship with the company.
Christine Everson
Christine · 21 June 2018
Agent replied · 19 June 2024
Dear Christine,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on to Rebecca & Zoe. It is our pleasure to have found you a tenant and to be working with you to manage your property.
Kind regards
Charlotte
Branch manager
★★★★★ 5/5
GoogleI have just bought my dream property through Oakfield and cannot recommend them, in particular Lauren, any more highly. She was incredibly kind, helpful, professional, and knowledgable, and went above and beyond in all her dealings with me. I feel very fortunate to have had her as my advocate as I don’t think I would have got the property I wanted without her. All the staff were polite, friendly and efficient, and I don’t hesitate to recommend Oakfield to others and Lauren particularly. I cannot thank her enough! 5 stars, an amazing service and a pleasure to do business with.
Katie · 21 June 2018
Agent replied · 19 June 2024
Hi Katie
Many thanks for your lovely review, I will ensure that your feedback is passed onto Lauren.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleWe had a 5 star service all the way from Oakfield selling our house, we would like to thank Tracey, Lauren, Charlotte, Rebecca and everyone else at the Eastbourne Oakfield office who were a joy to deal with. A particular thanks for the complete professional Tracey, who gave us feedback on all our viewings and guided us along the road to our sale. We 100% recommend Oakfield and a particular mention for Tracey. Thank guys. Rosemary and Robin.
Robin · 21 June 2019
Agent replied · 19 June 2024
Dear Robin,
Thank you so much for your kind comments and five star review. I will ensure that they are passed to Tracey and the team.
Kind regards
Charlotte
Branch manager
★★★★★ 5/5
GoogleI just moved in to rent with Oakfield and have to say everything went nice and quick. If I had a query then Caitlin has always responded shortly after. She was always helpful through the process and speak to.
KaM · 16 January 2026
Agent replied · 16 April 2026
Good evening
Thank you for taking the time to leave such a wonderful review for Caitlin. I am … More
★★★★★ 5/5
GoogleOakfield have recently acted for me and my wife on the sale of a flat in Eastbourne, the instruction having been handled by Sam Hines and Josh Thompson.
My experience of dealing with Sam and Josh over a prolonged period and within a less than straightforward market has been one of total satisfaction, from initial contact through to advice on value, finding a suitable buyer and securing completion.
Excellent communication was maintained at all times and I welcomed the approach adopted whereby I was told what I needed to know, not what I might want to hear. I have no time for the latter approach in business as it achieves nothing save ultimate dissatisfaction.
I would commend Sam, Josh and their team in Eastbourne to anyone wishing to obtain straightforward advice and a good level of competency.
Chris Boulter FRICS
Chris · 25 September 2024
Agent replied · 25 October 2024
Good morning Chris,
I am so pleased that Sam & Josh provided you with such a positive service. It is always our goal to make the sale process as smooth & stress free as we can for you, I am delighted we have sucecced on this occassion.
Best wishes,
Kerry Newstead
Sales Director
★★★★★ 1/5
GooglePhoned at 5:20pm to enquire about a property as it just went live and wanted a chance to rent it. Was told someone else would call me in the morning as "they're the one managing the viewings". They never called back, didn't even ask for my number. Went with another property and agency instead.
Alex · 16 August 2025
Agent replied · 16 April 2026
Hello Alex
I am disappointed to see this review and understand about the experience you had with Oakfield.
I am sorry you never received a call back and I am keen to discuss this further with you. Please can you call me at your convenience on 01424 856923.
Kind regards
Emma Hawkins
Lettings Managing Director
★★★★★ 5/5
GoogleFrom start to finish the service was impeccable! Izzy was so attentive and was there every step of the way! She was so friendly and kind it was more than an estate agent it was like talking to a friend. She put us at ease with any questions and it was very much appreciated. I would recommend Oakfield to anyone who is looking for a top quality service estate agents.
Charlotte · 20 June 2021
Agent replied · 19 June 2024
Hello Charlotte,
Thank you for taking the time to leave such a fantastic review on the service you received from the Lettings team here at Oakfield. We wish you all the best with your move and we will be sure to pass on your kind comments to Izzy.
★★★★★ 5/5
GoogleSam was really helpful - made everything so easy for us and the photos where amazing!
Housey92 · 16 April 2025
Agent replied · 16 April 2026
Many thanks for the great review.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleThe support from Oakfield Letting & Estate Agents Eastbourne was awesome, especially James Parris, who was very helpful to guide me about various properties. I hope to work together again. I wish you a very best of luck in the future.....
Md · 21 March 2024
Agent replied · 19 June 2024
Good afternoon,
We thank you for your wonderful review of James I am delighted he assissted you so well.
Kind regards,
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleOakfield is a great agency .
They are really helpful and I appreciated the effort that has been done to help me find a property for my family. Especially Charlie Hamilton who really appreciated our needs and was really trying her best to help.thank you oakfield for making our life easier. ❤️
Mohamed · 20 June 2023
Agent replied · 19 June 2024
Hi Mohamed
Thank you so much for taking the time in leaving us this wonderful review, really happy that Charlie has looked after you.
All the very best
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleThere were many Documents that was required but we were able to complete everything with the guidance of the Staff especially Caitlin Hover. She is kind, understanding and was very helpful to us.👍
Many Many Thanks.. …
Vladimir · 20 May 2024
Agent replied · 19 June 2024
Good morning
Thank you for leaving this great review for Caitlin it is appreciated so much by Caitlin and the rest of the team.
Have a great day.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleMe and my partner have just bought a house through Oakfield. They have been utterly amazing right from the start. Josh sold us the house who was very friendly and great with communicating with us. Throughout the process I had spoke to Jo a lot who has been so amazing, I cannot thank her enough, constantly giving updates, even on the smallest things, making the process a lot last stressful and she is just a generally kind and caring person and made me feel like I could ask any questions etc. I cannot recommended this company enough.
Thank you Oakfield
Lauren · 25 July 2024
Agent replied · 24 August 2024
Hi Lauren
We hugely appreciate you leaving this wonderful review for a Josh and Jo. We are so pleased that they made the process such a smooth one for you. We hope you’ll be very happy in your new home.
Best wishes
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleWe really enjoyed selling our property through Oakfield. Lauren was exceptional, not only did she produce excellent photos and sales info, but her local knowledge in valuing the property and when presenting it to potential buyers achieved a sale price for us that was higher than we’d expected (and higher than other estate agents had predicted!). Lauren and the office team are warm and friendly and easy to work with. We highly recommend them.
Claire · 21 June 2018
Agent replied · 19 June 2024
Dear Claire,
Thank you for your kind comments and 5 star review. We will ensure that your feedback is passed on to Lauren. It is our pleasure to have helped you with your move and we would like to wish you all the best in your new home.
Kind regards
Charlotte
Branch manager
★★★★★ 5/5
GoogleCharlie was amazing from start to finish in ensuring that my family and I found our new home. When one house didn't work out, she made sure to let us know straight away of new properties and actually managed to get us another house on the same street!
Imogen · 25 July 2023
Agent replied · 19 June 2024
Hi Imogen
Thank you for leaving an amazing review for Charlie, I am so happy she assisted you so well.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleI dealt with Charlie Hamilton in Eastbourne and she was a super star! She was so sweet and kind and so helpful through the whole process! I highly recommend Oakfield, I've been renting through them for some time now and I'm super happy with their service :-)
Samantha · 25 July 2023
Agent replied · 19 June 2024
Hello Samantha
Thank you for leaving a wonderful review for Charlie, we have an amazing team at Eastbourne who all do a fantastic job.
All the best
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe have used Oakfield since we first started to let the property in 2013. We have never been let down by their service. Alex and Izzy kept us informed, gave good advice on prospective renters, were curteous and friendly. We shall continue to use Oakfield when needed in the future. In the meantime we have no problem recommending them to others.PositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2021
Agent replied · 19 June 2024
Hello John, Thank you very much for taking the time to leave such a lovely review we will be sure to pass this onto both Izzy and Alex in the office.
★★★★★ 5/5
GoogleWe have had excellent service from Alex and his team at Oakfield. We feel like valued clients. Alex has been efficient, professional and very helpful, and nothing has been too much trouble for him. He has kept us informed at all stages and the whole process has been seamless and efficient. We would highly recommend Alex and the team at Oakfield.PositiveResponsiveness, Quality, Professionalism, Value
Anne · 25 August 2021
Agent replied · 19 June 2024
Hello Anne,
Thank you very much for your review and taking the time out of your day to express your experience with Oakfield. We are pleased Alex has been able to provide you with such a good service and we will be sure to pass on your comments to him.
★★★★★ 5/5
GoogleI've been looking for bigger house for more then one month and after bad experience with other agency We went to see few houses through your agency with Casey. She was always very kind with big smile on her face and she help us to find our new lovely place. Cant wait to move in. I would like to say huge thank you to Casey for her hard work and help.
Monika · 21 June 2019
Agent replied · 19 June 2024
Hi Monika
Many thanks for your lovely review, I will ensure that your feedback is passed onto Casey.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleJosh& James have been great to deal with over the last few months. Easy to get along with, very attentive, always keeping me in the loop and regular updates. Would recommend anyone looking to buy a property to get in contact with these guys at the Eastbourne office.
Benjamin · 16 August 2025
Agent replied · 16 April 2026
Hi Benjamin,
Thank you so much for your fantastic review, selling can be so stressful so we are delighted the team were able to support you.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleOut of the three Estate agents we choose to value our property, Oakfields came across as the best option. We were not wrong, they marketed the house exceptionally and the house was sold within 10 days. Kieran was amazing as was all the team. Thankyou guys.
Darius · 25 July 2023
Agent replied · 19 June 2024
Hi Darius
Thank you for leaving a 5 star review, we really appreciate it.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleCharlie Hamilton has been absolutely fantastic with my property search so far - responsive and informative which has really impressed me as my experience with other agents in Eastbourne hasn't been great so far. Highly recommend reaching out to her if you are looking for a pro-active and friendly agent to assist you with your property search!
Gemma · 20 June 2022
Agent replied · 19 June 2024
Hi Gemma
Thank you for taking the time to leave this wonderful 5 start review.
Have a great day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleMy experience with Oakfield was very positive. Charlie was very attentive and went above and beyond to help me find a suitable property to let. I would recommend this Estate Agency to anyone looking for property who wishes to have a professional, friendly and helpful service.
Jacob · 20 June 2023
Agent replied · 19 June 2024
Hi Jacob
How wonderful to read such a great review, Charlie is great and its so nice when this is recognised. Thank you so much for taking the time in doing this, really is appreciated by all of us at Oakfield.
All the best
Neil Newstead Founder & CEO
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