Trusted Agent profile

Oakfield reviews

★★★★★ Excellent

502 reviews across 2 platforms

35 Cornfield Road, Eastbourne, East Sussex BN21 4QG

Oakfield's East Sussex office at 35 Cornfield Road is rated 4.8 out of 5 across 502 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

501

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Oakfield. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the East Sussex office, from every platform, shown as written. First names only.

5/5

Google

We’re first time buyers purchasing through Oakfield and they made the whole process feel so easy. Even though they act for the vendor we still felt supported and looked after. Josh was our main point of contact and he was fantastic - professional, quick to respond, and great at keeping us updated through out the whole process. We won’t be selling any time soon but Oakfield will definitely be our first choice

Stel · 26 August 2025

Agent replied · 9 September 2025

Hi Stel, Thank you so much for your kind words, we are delighted you had such a good experience with Oakfield. We will ensure your appreciated is passed on. All the best, Kerry Newstead Marketing Director

5/5

Google

Oakfield assisted in the sale of our property and were efficient and professional at all stages. We dealt with Sam, Josh and Jo, all of whom were friendly and efficient. Jo is the Sales Progressor, and she was communicative at all stages throughout the process (always responded to calls & e-mails), & kept us up-to-date on our own progress and also the progress of the buyer? I would strongly recommend, & if I had another property to sell in the Eastbourne area, I would 100% use Oakfield.

Cliff · 16 April 2025

Agent replied · 16 April 2026

Hi Cliff, Thank you for taking the time to leave a 5 star review for your experience with Oakfield. I am so pleased you found the team to be so friendly & efficient. Kind regards, Emma Hawkins Lettings Managing Director

5/5

Google

Handle with polite and respectful attitude during the whole viewing and buying process. Kept us updated on everything. Really happy with all the help James gave us during the visits. Really friendly and easy to open up too. Thank you for your help! Thank you to Josh who got us an amazing deal.

Victoria · 18 December 2025

Agent replied · 16 April 2026

Good evening Victoria Thank you for this review for James and Josh I will ensure your comments are passed on to them. … More

5/5

Google

Josh and the team were great. We lost one buyer but James found another one within hours and that sale went through smoothly. A big shout out to Jo who behind the scenes pulled strings, chased people, made things happen and still found time to call to keep me updated. A first class service.

Andy · 4 December 2025

Agent replied · 16 April 2026

Hi Andy Thank you for taking the time to leave this review for our Eastbourne sales team. We appreciate you taking the time and I’m so pleased to hear everything went so well for you. Best wishes Emma Hawkins Lettings Director

5/5

Google

**“Oakfield Letting & Estate Agents in Eastbourne were amazing! I needed to move quickly, and they got everything sorted within a week. The team was always helpful, friendly, and professional, making the whole process smooth. Communication was clear, and they were always happy to assist with anything I needed. A special thank you to Caitlin, an amazing professional , and to Zoe and the whole team for their support. Highly recommend their service!”**

Marlene · 16 April 2025

Agent replied · 16 April 2026

Hi Marlene, Im delighted that the team could work together to make your move happen quickly. I hope you are settled in and enjoying your home. All the best, Kerry Newstead Marketing Director

5/5

Google

Overall, it was a fantastic experience, I highly recommend Oakfield! Both Izzy and Caitlin were outstanding in addressing all my questions and ensuring the process was as seamless as possible. A special thank you to Caitlin for her exceptional professionalism during the final property inspection and key handover. Big THANKS to all at Oakfield.

M · 26 October 2025

Agent replied · 25 December 2025

Good afternoon, Thank you so much for taking the time to leave a review, this will mean a lot to the team. All the best, Kerry Newstead Director

5/5

Google

We recently contacted Oakfields Eastbourne, to arrange a property viewing, Sam Hines, organised a viewing for us at very short notice, met us at the property and was totally professional, polite and friendly throughout, nothing was too much trouble, he answered all our questions, and pointed out the benefits of the property, which along with his confidence and knowledge of the local area, helped us to make the correct decision to relocate to Eastbourne, we are in the process of purchasing the property which we feel is perfect for us. We would have no hesitation recommending Sam and the service Oakfield offers. Thank you Sam Mr & Mrs S Saxby Since the post above we have successfully moved into our new home, Sam Hines worked tirelessly to make our move happen, we are just delighted with everything about our move and experience with Oakfield Estate agents, Jo also kept us updated with progress as things moved towards completion, we can’t thank Sam & Jo enough for making our forever home a reality, if you need to move home you can’t do any better than the team in the Eastbourne office Thank you so much Steve n Teresa Saxby

Steve · 25 July 2024

Agent replied · 19 June 2024

Good morning Mr & Mrs Saxby, We are so grateful for this wonderful review you have left for Sam, it means so much to Sam and the whole team at Oakfield. Best wishes for the upcoming move. Kerry Newstead Sales Director

5/5

Google

I had great support in finding a property. Caitlin from lettings was very professional, supportive & great with communication. I was kept in the loop with regular updates & great response times. Throughout the process I felt comfortable & looked after. Thanks to all involved in the process & especially Caitlin for bearing with me & all her help!

Hamzah · 16 April 2025

Agent replied · 16 April 2026

Hi Hamzah, Im delighted that Caitlin was able to support you through the lettings process, this can be daunting so great to know you were well looked after. All the best, Kerry Newstead Marketing Director

5/5

Google

Really pleased with the real estate agency. James was very helpful and kind. He wasn’t very pushy and that’s the most important aspect that me and my husband truly appreciate. So if you’re looking in viewing and buying a property I will definitely recommend giving them a call.

Ioana-Andra · 16 August 2025

Agent replied · 16 April 2026

Hi Iona-Andra, Thank you for taking the time to leave a review for James. We do not believe that you need to be pushy when helping someone find their next home so we are pleased you were happy with the service. Kind Regards, Kerry Newstead Marketing Director

5/5

Google

I highly recommend Oakfields Estate Agent. Their service has been exceptional from start to finish. Sam, who valued my house, made the process and costs clear and easy to understand. Josh did a fantastic job with the viewings, always calling to confirm dates and times, and conducting himself very professionally. Jo handled the after-sales process brilliantly, providing weekly updates on the sale's progress and timelines for key deliverables. She promptly communicated any significant updates or requests and responded quickly to my email queries.

Steve · 29 May 2024

Agent replied · 19 June 2024

Hi Steve We hugely appreciate this wonderful review for Jo and Sam. I am so pleased they made the process such a smooth one for you. Best wishes Kerry Newstead Sales Director

5/5

Google

Caitlin and Izzy were extremely professional, very prompt with emails and calls, flexible with arranging viewings and most importantly Caitlin dealt with any issues in a warm and personable manner, and as a client I felt listened and understood, more than just a number. Highly recommend.

Adelia · 10 August 2025

Agent replied · 9 September 2025

Hi Adelia, Thank you for taking the time to leave a review and for your kind words, we appreciate the feedback. All the best, Kerry Newstead Marketing Director

5/5

Google

James Samuels was an amazing estate agent, he showed us round the new Esperance building. His knowledge of the building and the way he showed us around was amazing, we all said it’s a shame that not every estate agent is like him!

Phoebe · 2 September 2025

Agent replied · 9 September 2025

Hi Phoebe, Thank you for your kind words, we are delighted you were happy with the service and we value your feedback. All the best, Kerry Newstead Marketing Director

5/5

Google

I approached Oakfield as a landlord looking for a more personal service from an agent for my tenant and myself. They were great from my very first phone call. They gave me a clear list of what they needed from me, and set out the service they would provide in return. All communication has been prompt, clear and friendly. James Parris has been the lead agent, and has kept me up to date regularly (even messaging me from his holiday which I thought was above and beyond!) and he is supported by a great team that have been working to complete my onboarding quickly and efficiently. They have also been very thoughtful about my existing tenant to ensure that she is also looked after through this process which I was very keen to ensure. Thank you James and Oakfield, I am very confident in my choice to move to you.

Gail · 21 March 2024

Agent replied · 19 June 2024

Hi Gail, Thank you for this wonderful review, James is great and we are lucky to have him as one of the team. We look forward to working with you going forward. Best wishes, Emma Hawkins Lettings Director

5/5

Google

Caitlin was absolutely amazing, the agency are kind and very professional; they made the whole process so smooth and stress free and the flat was sparkling clean when I moved in - thank you so much!

Sara · 16 October 2025

Agent replied · 16 April 2026

Hi Sara, I am so pleased we could assist, we hope you are happy in your new home. All the best, Kerry Newstead Director

5/5

Google

James was always very helpful in answering any questions regarding the property. He found out quickly when asked for more information. I found him positive with a very good attitude and made the viewing easy.

Maureen · 16 October 2025

Agent replied · 16 April 2026

Hi Maureen, We are delighted you were please with your experience with Oakfield, we wish you all the best in your property search. All the best, Kerry Newstead, Marketing Director

5/5

Google

We've had nothing but a great experience from Oakfield with the sale of our property. Jo (sales progressor) has been the backbone of the whole process, she couldn't have done anymore! A thank you to Josh/James for all they've done too. I would highly recommend Oakfield to anyone!

Becky · 16 March 2026

5/5

Google

When I was looking for an agent to help let my home in Eastbourne I knew immediately after meeting Izzy for the first time I'd be working with Oakfield. Izzy was open and transparent, professional and courteous and as well demonstrated an in depth knowledge of the local rental market. I am very confident that Izzy and her team will ensure my property is well looked after and I know that she'll be there for me at every step of the way.

Daniel · 23 October 2023

Agent replied · 19 June 2024

Hello Daniel, Thank you for taking the time to leave this incredible review for Izzy. I am thrilled your experience with Izzy was so positive. She really is wonderful. Kind regards Emma Hawkins Lettings Director

5/5

Google

The whole team at Oakfield Eastbourne has been absolutely amazing throughout the whole property purchase process. Big shout out to James Samuel and Jo Bartholomew, they went the extra mile to make sure it all happens smoothly. Thank you all ever so much! Mauree and Maciej

Originalfrenchfox · 16 March 2026

5/5

Google

After long time being messed around by Phil . We finally had a new manager in who asked us for all she to give him a chance which we agreed to do . We were then told that Harley was looking after she kept us up to date on every thing she couldn't of been more helpful . It's a pity we had to waste so much time but in the end Harley was the best thing that estate agent could of done to employ her . Today is our completion day and we can't thank her enough . For all she has done for us making this as stressed free as possible . Iwe wish her well in her career. So if you decided to sell make sure you ask for Harley as she is very straight forward and makes your life stress free Denise Alan Reynolds flat 5 9 upper Avenue Eastbourne

Denise · 24 August 2023

Agent replied · 19 June 2024

Hi Denise Thank you for the feedback, I’m pleased you had a positive outcome and will pass on your thanks to Harley, we wish you all the best. Have a great day Kerry Newstead Sales Director

5/5

Google

I received a call from a lovely young lady by the name of Charlie Hamilton from Oakfield lettings in Eastbourne,in response to a query about a property I'd made by email earlier, Charlie was polite,friendly and extremely helpful explaining exactly how they operate as an agency her expertise and professionalism,helped me feel at ease and reassured me in my current situation. Not one person from any agency that I have dealt with these past couple of weeks has shown any form sympathy to my situation especially as cannot work due to disabilities in fact most have made me feel worthless. Charlie has reassured me emphasised and has actually made me smile the first time in a long time. I would whole heartedly recommend Charlie and Oakfield lettings to anyone looking to rent.

Michelle · 24 August 2023

Agent replied · 19 June 2024

Hello Michelle Thank you so much for taking the time to leave a review for Charlie. We always strive to be the best letting and sales agent and provide an excellent level of service so I’m thrilled you’ve had a positive experience. All the best. Emma Hawkins Lettings Director

5/5

Google

What a pleasure it was to deal with Harley at Oakfields. A lot of estate agents get flak for being unresponsive, not keeping the client updated and not chasing up issues when it is needed. This has certainly not been the case having Harley on side who has delivered above and beyond. Daily updates, chasing everything I asked for and keeping us in the loop several times a day towards the end when things were moving very quickly has been the norm for which we are very grateful. Harley is an absolute asset to her company and a lovely person to do business with.

Wendy · 25 July 2023

Agent replied · 19 June 2024

Hi Wendy What a lovely review you have left, we are very luck to have a fantastic team at Eastbourne and I am glad Harley assisted you so well. All the best Emma Hawkins Lettings Director

5/5

Google

I initially dealt with Izzy Pannett in setting up the rental contract of my house. I had been to a more National Estate Agent for the service but very soon found that Oakfield is leagues ahead on service, integrity & care, being a family owned business. I am extremely impressed by the high levels of service, care & attention to detail which Izzy & the rest of the Team have & are on goingly giving. I would not hesitate for one moment to recommend Oakfield Esttae Agents :)

Joe · 25 July 2023

Agent replied · 19 June 2024

Hi Joe Thank you for leaving an amazing review. I am thrilled Izzy and the team gave you a professional and positive service. Many thanks Emma Hawkins Lettings Director

5/5

Google

I recently had the pleasure of working with Charlie as my letting agent during the process of renting a new property from Oakfield Eastbourne branch. I cannot express enough how helpful and efficient she was throughout the entire experience. From the moment I contacted Charlie, she was attentive and listened to all my requirements and preferences for a new rental. She promptly provided me with a variety of options that matched my needs, making the selection process much smoother. Her knowledge and expertise in the rental market were evident, as she was able to answer all my questions and address any concerns I had. Charlie's professionalism and attention to detail were exceptional. She guided me through the application process, ensuring that all necessary documents were submitted correctly and promptly. She kept me informed at every step, reassuring me and providing updates on the progress of my application. Moreover, Charlie was always available to assist me, promptly responding to my queries and going above and beyond to ensure my satisfaction. She was proactive in resolving any issues that arose, acting as a mediator between myself and the landlord when necessary. Overall, I couldn't be happier with the service Charlie provided. Her dedication, efficiency, and friendly demeanor made the process of renting a new property a stress-free experience. I highly recommend Charlie as a letting agent, and I will definitely be reaching out to her for any future rental needs. Thank you, Charlie, for your exceptional service!

Elitsa · 25 July 2023

Agent replied · 19 June 2024

Good afternoon Wow what an amazing review you’ve left for Charlie. I’m thrilled she’s assisted you so well when renting a property and thank you so much for leaving such a lovely review. We wish you all the best in your new home. Kind regards Emma Hawkins Lettings Director

5/5

Google

Josh was so lovely, helpful and friendly! I felt that he gave me real honest information that helped me make an informed decision! Would highly recommend!!

Alice · 26 October 2025

Agent replied · 25 December 2025

Hi Alice, Thank you for your kind words, your feedback is really important to us. All the best, Kerry Newstead Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakfield's Google reviews

Questions about Oakfield

How many reviews does Oakfield have?

Oakfield's East Sussex office has 502 reviews across two platforms: 501 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oakfield's rating?

Oakfield is rated 4.8 out of 5 across all 502 reviews, and 4.8 out of 5 on Google from 501 reviews, checked 9 October 2026.

Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards: Oakfield, Eastbourne won Platinum; Oakfield, Hastings won Platinum; Oakfield, Bexhill On Sea won Gold.

Where is Oakfield's East Sussex office?

Oakfield, 35 Cornfield Road, Eastbourne, East Sussex BN21 4QG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.