King and Chasemore East Sussex reviews

★★★★★ 5/5

Google

Max was incredibly efficient and communicative throughout the whole process. Everything was handled smoothly, and you could really see the effort he put in to secure our house as quickly as possible.

Thomas · 16 June 2025

★★★★★ 5/5

Google

Shaun, James, Dominique and the rest of the team at the Lewes Road branch of King and Chasemore have been incredible during the long selling process. Keeping me incredibly well-informed throughout and being respectful and kind during viewings, keeping the house cats safe and entertained! I cannot praise them all highly enough and would recommend the whole team, including their mortgage advisor, Laurence. Thank you Lewes Road team - you’re awesome!

Amanda · 25 August 2023

★★★★★ 5/5

Google

Max is very helpful and I personally recommend him.Absolutely great service provided by him.

Paban · 5 December 2025

★★★★★ 5/5

Google

Really positive experience with this company. Right from start to finish. Everyone is professional and friendly. Liam was fantastic finding me a great place and took all the stress out of the process for me. Max has been really amazing too, so helpful and swift with his responses! I can't remember everyone's name that helped me, but everyone I had dealings with were kind and helpful. Highly recommend.

Sam · 16 April 2025

★★★★★ 5/5

Google

Max is very helpful !

RE · 16 February 2026

★★★★★ 5/5

Google

The entire staff of King & Chasemore were fantastic from the moment we booked our first viewing to the wonderful moment of getting our offer accepted. James Wootten looked after us from the offset ! He was extremely knowledgeable and professional, not only in showing us the property but also in providing us with practical tips and invaluable advice, including putting us in touch with a mortgage advisor and a solicitor. Shaun Egan was brilliant ! He guided us through the process, explained every step and responded to any questions we might have had. If it was not for those fantastic individuals we would have never managed to find our ideal property so quickly and so calmly !PositiveResponsiveness, Quality, Professionalism, Value

Maria · 25 August 2022

★★★★★ 5/5

Google

James & Connor were very helpful to us in securing our first home! Proactive, communicative and professional throughout the full process, can't thank them enough!

Breanna · 30 July 2025

★★★★★ 5/5

Google

I was a tenant with Kings & Chasemore for nearly 2 years. Fantastic experience - always responsive and helpful. Special shout-out to Max for always being super friendly, quick to respond and solve any problems. My wife and I always felt like we had his support. Would recommend!

Oscar · 16 March 2026

★★★★★ 5/5

Google

After a really terrible time with estate agents ( that has spanned over several years!) dealing with Kings & Chasemore, specifically Melanie Cook & Olivia Gamble, has been a breath of fresh air!! Both are warm, friendly and genuinely thoughtful. Communication with Olivia has been clear, fast and efficient. Contact with Melanie has been stress-free, helpful and productive. I’ve never dealt with an Estate agent & their employees that hasn’t been a frustrating experience in some way, there tends to be a lack of care but this experience has been completely different. Thank you so much Melanie & Olivia!PositiveResponsiveness, Quality, Professionalism

Leata-Mae · 21 June 2022

★★★★★ 5/5

Google

I could not fault Shaun Egan and his team from my first contact until completion today. If I have a criticism it is not with them but with King & Chasemore which presumably as a matter of policy asks them to recommend HS Lawyers with the bribe of free photography. In hindsight I should have paid the £200 for the photographer and used my own solicitor. When Shaun and I realised that real pressure had to be put on the lawyers to get moving Shaun backed me up every inch of the way and did his share of chasing and checking until completion

Grace · 21 June 2022

★★★★★ 5/5

Google

As soon as we met Shaun Egan, we knew from his approach and attitude that we had found the right person to sell our flat. He was very friendly, helpful but above all very knowledgeable and proactive in his job. No empty impossible promises, just plain hard work. Together with James and Jodi, they secured us the right viewings and, in less than 4 months, we completed on the sale of our flat. As it was our first time selling, we found the whole process very daunting but Shaun and his team patiently guided us through it, answering our endless queries promptly and putting us in touch with a solicitor and a mortgage advisor, who were also both very helpful. Highly recommended!

Lana · 21 June 2022

★★★★★ 5/5

Google

We bought our first home from vendors who were selling through King & Chasemore and had a very positive experience. For various pandemic-related reasons, the whole process took far longer than it ordinarily would but Josh and Claire were brilliant at keeping the process moving as quickly and smoothly as possible. They were always friendly and professional, and were brilliant at communicating when the process hit unavoidable difficulties, ensuring information was relayed between us and the vendors, and both parties' solicitors where needed. A great service for buyers, and I imagine that the vendors were happy with their experience as well.PositiveResponsiveness, Quality, Professionalism

Richard · 21 June 2022

★★★★★ 5/5

Google

I can't recommend Shaun and his team enough, especially James and Connor. This is my first time selling a property and it comes with a range of emotions as it was my nans home and then my mothers who sadly passed away last year. They walked me through every step and were patient and just absolutely brilliant. My house went on the market on the Thursday and we accepted an offer within 6 days. We also had our offer accepted on the dream house we fell in love with and the team also helped with that as they knew the other estate agents. We had a hugely successful open day and James hosted that and completely smashed it. They're very responsive to messages and just a lovely bunch of people to work with. I will never forget the moment James called me to tell me our highest offer which well exceeded our expectations. Thanks a million!

Donella · 21 June 2022

★★★★★ 5/5

Google

I would highly recommend king and chasemore lewes road such friendly loverly staff always so helpful its like family. LuLu worked so hard for us and she was like a close friend always on the end of the phone . Thank you all again. Carol & pete

Carol · 16 March 2026

★★★★★ 5/5

Google

It is first experience with King & Chasemore, Max has been great helping me to secure a property I like. Very professional and efficient..looking forward to moving day!

Katie · 16 April 2025

★★★★★ 1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service. That complaint was also ignored. If this is how King & Chasemore treat prospective vendors at the very first stage, it raises serious concerns about how they would handle an actual sale. Basic courtesy, communication, and accountability appear to be missing entirely. I would strongly advise anyone considering using this branch to think twice. Estate agents are entrusted with people’s most valuable assets, being unable to even send a valuation or respond to a complaint is simply unacceptable.

AC · 26 January 2026

★★★★★ 5/5

Google

Highly recommended estate agents who 'walked the talk'. Joshua Fermer restored my faith in estate agents and delivered on everything that he promised, plus. Joshua was professional, amiable and made me feel comfortable, always listening to any of my concerns regarding selling with an openness and interpersonal skills that are often lacking. I was kept informed throughout what can be an arduous and difficult process, communication throughout was excellent and the sale went smoothly. My mother was unwell and he even remembered to check in with me regarding her health as they met when I was first appointing an estate agent. He went out of his way to help me when I was unable to move my remaining possessions prior to exchange and not only packed them but stored them for me. I cannot thank him enough and his team for how kind they were when I was struggling to get everything organised myself remotely. If all estate agents had a 'Joshua' then their reputation would be golden.PositiveResponsiveness, Quality, Professionalism, Value

Miranda · 25 August 2021

★★★★★ 5/5

Google

We got several agents over to value our property and instantly knew that Josh, Claire and Emma were the right team for us. Friendly, professional, hard working and very down to earth. They were such a pleasure to deal with, kept us informed of feedback after each viewing and were incredibly flexible around our timings. They did a brilliant job at selling our home during a lockdown and we got a price far higher then we'd hope for. Thank you so much for everything!PositiveProfessionalism

Ems · 25 August 2021

★★★★★ 5/5

Google

Connor and his team were excellent from start to finish. They were all a pleasure to deal with and we felt supported and informed throughout the process.

Nathan · 16 April 2025

★★★★★ 5/5

Google

Max Leal was very helpful, patient and kind.

Martyna · 13 October 2025

★★★★★ 5/5

Google

Sold my house recently through K&C Lewes road branch. Its a good friendly team of people, they give good and honest advice. My sale was difficult, and Shaun/James went the extra mile to support after I had left the country, visiting the property many times and sorting out various issues for me. All of this for a very competitive price

Tim · 21 June 2023

★★★★★ 5/5

Google

I would like to say a "big thank you" to King and Chasemore, especially Dominique Piercy, in helping me to look for my first property. Dominique was always very kind and professional, providing me and my family the information and advice we needed it. I definitely recommend King and Chasemore for their high standard service.

Cristina · 24 September 2023

★★★★★ 5/5

Google

After several stressful weeks of searching for our rental property and going for countless viewings, we finally had the most delightful experience at King & Chasemore. In particular, Olivia Gamble was extremely lovely, kind and helpful to us when organising our new tenancy. The whole process was done with great professionalism and efficiency. She really went above and beyond when helping us- we are pleasantly shocked! Definitely recommend.

Naz · 21 June 2022

★★★★★ 5/5

Google

Great attitude Max is the best in the world I liked his taste in music when he arrived in his car

Sharon · 16 April 2025