Trusted Agent profile
★★★★★
82 reviews across 2 platforms
196-197 Lewes Road, Brighton, East Sussex BN2 3LA
Fox and Sons's East Sussex office at 196-197 Lewes Road is rated 4.3 out of 5 across 82 reviews on two platforms, including 81 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleAll staff at Fox have been brilliant. This has been a tricky process at times and communication and support have been great - special note to Michael Clear, efficient, professional and with a much needed sense of humour ! Highly recommended
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Jack. After consulting with several mortgage advisors, he was the only one capable of securing the best mortgage offer for us. Highly recommended.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Leandro! Kind regards, Lucy, Customer Relations.
5/5
GoogleJack has helped us with every mortgage we have had and we are grateful for his attention to detail, prompt communication and breadth of knowledge in his field. He is fantastic and we thoroughly recommend him.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe people here are lovely, Jamil and Charlie in person and whenever on the phone it's nothing but praise from me. THANK YOU ☺️
Thank you for your excellent 5* review and kind words of our dedicated team Niki. Kind regards, Lucy, Customer Relations.
5/5
GoogleI bought my home through Fox and Sons. Georgina was fantastic throughout the whole process and helped to keep things moving in the right direction!
5/5
GoogleMortgage through this advisor was a success. Prompt, resolved any questions and problems thoroughly and made the whole process very easy and care free on my end. Highly recommended
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service. David and the team were very helpful with my recent purchase from start to finish, made the buying process smooth and unstressful. Would highly recommend for anyone looking to buy or sell a property.PositiveProfessionalism
5/5
GoogleAbsolute pleasure working with Jack to secure our mortgage. Very hardworking, always at the end of the phone to help with any queries and always felt that we were in safe hands! Thanks again to Jack and the team!
5/5
GoogleFox and Sons team James and Georgina in particular have been supportive throughout, going above and beyond throughout my sale. A close bond working relationship was built from the start, the team really did everything to support the sale, even a personal house visit when I couldn’t! James and Georgie thank you both so much, your determination and drive was flawless, couldn’t of done without you!
5/5
GoogleGreat advice, over an extended period, through a difficult market and incredibly helpful support at every stage - thank you so much
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDarren and David were models of professionalism. I'm so glad to have used Fox & Sons on my property sale - I genuinely couldn't recommend them highly enough.PositiveProfessionalism
5/5
GoogleCould not fault John and his team for all the help and guidance given through our recent sale. We would highly recommend Fox and Sons to anyone contemplating a property sale or purchase. Thanks John.
1/5
GoogleAppalling! All we had was lies. The property we wanted to sell was empty as we had recently renovated it, after renting it out. We received no feedback or communication and only leant the truth from a neighbour, no way had we had the viewings they said. Staff even used our property, which has private gated parking, to park their cars without asking and then told the neighbour we had given permission.....so why try to sell when youve free parking over the road from the office. After this awful experience the house has now been rented out, obviously using a different agent. Within 3 minutes of the house going live we had a rental!
5/5
GoogleThroughout a very stressful time, Jack managed our case with extreme care and dedication. He helped to make the whole process a hassle free experience. His obvious knowledge and clear, current expertise meant that we felt confident in his care and he found us the best Mortgage options available. We are very happy with the service and professionalism we received and would not hesitate to recommend him and Fox & Sons,Lewes Road,Brighton.
5/5
GoogleHannah dealt with the sale of my parents house, I was very impressed with her knowledge and she always kept us up to date with the progress. Would certainly recommend her, great jobPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe staff at Fox and Sons in Lewes Road, Brighton, made a naturally stressful experience much smoother and it was a pleasure to deal with them! The negotiators, administration team and managerment were all extremely approachable and friendly yet completely professional. I'd recommend this branch to anyone in the area x
1/5
GoogleWorst service ever. The worst experience of my life. Utterly dissatisfied. Every problem we had was grossly mishandled. They stop caring the second after you pay the rent (they also demanded 1 year rent upfront just because we weren't brittish). DO NOT RENT THROUGH FOX AND SONS
1/5
GoogleVery poor experience with fox. Listed my flat as in the 3rd and 2nd floors, buts it's a 1st floor flat. Would not recommend..
5/5
GoogleWe found our dream house! We want to give a big shout-out to Jasmine and James, they supported us during the entire buying process.
4/5
GoogleHave been helpful in past when searching for a property.
1/5
GoogleAbsolutely shocking customer service.
1/5
GoogleDescribe my experience? The answer to that would be- appalling!! The lack of customer service I had to endure was shameful, not an estate agent to be recommended.
5/5
GoogleDealt with everything as quickly and no stressPositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleDO NOT TRUST THIS COMPANY. And definitely don't try and buy a property from these time wasters. AVOID!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fox and Sons's East Sussex office has 82 reviews across two platforms: 81 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Fox and Sons is rated 4.3 out of 5 across all 82 reviews, and 4.3 out of 5 on Google from 81 reviews, checked 9 October 2026.
Fox and Sons, 196-197 Lewes Road, Brighton, East Sussex BN2 3LA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
