Trusted Agent profile
★★★★★
82 reviews across 2 platforms
196-197 Lewes Road, Brighton, East Sussex BN2 3LA
Fox and Sons's East Sussex office at 196-197 Lewes Road is rated 4.3 out of 5 across 82 reviews on two platforms, including 81 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleJack was really good to work with, He made the process so clear and uncomplicated and was very responsive. I would definitely recommend him to anyone looking to get a mortgage. Thank you again Jack for such outstanding service.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Fox & Sons team and a special shout out to Jack Edwards; has gone above and beyond my expectations. The team has helped me every step of the way and overcame obstacle after obstacle. The service has been invaluable to me and my family over this past year and I could not have asked for a better letting agents to help me through this complicated process. The team was extremely patient, very approachable, provided great communications even out of office hours, and effortlessly put complicated matters into layman’s terms for me.
5/5
GoogleHaving wasted 4 months with an Independent Estate Agent trying to sell our house in Hanover we ‘bit the bullet’ & instructed Fox & Sons a National Company … who surpassed our every expectation! We had an offer & acceptance in less than a …
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleBEST ESTATE AGAINST IN THE BRIGHTON, they are very helpful, kind and friendly👏👏 Micheal is the best plus all of them 👏👏🙏🙏🙏 …
Thank you so much for your wonderful 5* review Lily! We're thrilled to hear that you found our team, especially Michael, to be helpful, kind, and friendly. Best regards, Lucy, Customer Relations Team
1/5
GoogleUtterly disastrous experience, would never work with Fox & Sons or their sister companies ever again. They also added me to a mailing list that I never agreed to, and there is no way to unsubscribe.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleFox & Sons were so helpful with our house sale. Amber really went the extra mile for us with advice and frequent communication. Jack Edwards gives excellent mortgage advice too!
Thank you so much for your kind words! We take pride in going above and beyond for our clients and are thrilled to hear that Amber and Jack provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJack is so helpful,polite and supportive.He sorted out first time mortgage and we get really good rates,highly recommended.
Thank you for taking the time to leave us this tremendous 5* review and recommendation Hakan. Kind regards, Lucy, Customer Relations.
1/5
GoogleVery concerning data protection issues at Fox & Sons. I received a call from their office asking if I wanted to sell a house I don't even own... seemingly mistaking me for someone else. How did they get my number? Why are they discussing …
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations
1/5
FacebookThey need to recruit people who are trustworthy and reliable. Jack and Darren kept me waiting for three days to just give me the result of my offer and sold the property before telling me the result of my offer and and without giving me the chance to make a higher offer and during that time they avoided talking to me and I was contacting and trying to find them and ringing more than 5 times per day. very unreliable.
5/5
GoogleJackie was amazing, very informative and helpful. Would recommend
Many thanks for your marvellous 5* review and recommendation Addie. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am very impressed with the help I received recently from Fox and Sons in Lewes road. The staff overall were very attentive and Jackie particularly was very friendly and professional, in helping us to buy a home. So nice to talk to someone like a friend during a stressful process.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff here have been fantastic throughout our whole process of going from renters to homeowners. They've helped us purchase our property off our landlord and have really made it a lot easier for us as first time buyers to feel confident in moving forward at every stage. We couldn't have done it without Jack as our mortgage advisor at the Lewes road branch. Thank you to everyone!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have recently sold my flat through Fox & Sons - I found the team extremely helpful, engaging, professional, approachable and knowledgeable. Communication was easy (either over the telephone or via emails), open and honest at all times. They really helped to make a long process smooth and as stress free as possible. A special thanks to Hannah and James - they have been absolutely fantastic.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHave used Jack Edward for multiple house purchases throughout the years and has always been fantastic. Whether it’s been getting us the best rate or increasing our borrowing amount. Have recommended to all family and friends as has never let us down!
Many thanks Tom for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs first-time buyers, finding a suitable mortgage and understanding it can be stressful. Jack at Fox and Sons made the whole process of getting our mortgage sorted stress-free and clear. From day one, he supported us with our mortgage and … More
Hi Az C, Thank you so much for your wonderful 5* review! We're thrilled to hear that Jack … More
5/5
GoogleJack and Darren made the experience of buying my property so much simpler than any experience I have had before. Ever so friendly yet professional, they always answer their phones, or will return a call quickly. They have a list of local professionals they use if you need any specialist advice. Nothing is too much trouble and I'm very grateful for their expertise during a complicated process.
4/5
GoogleThis has been a great experience. I had the pleasure of using this branch in a house purchase. …
Hello Abdullah, Thank you for sharing your experience with us. We're thrilled to hear that … More
5/5
GoogleWe didn't purchase through this branch as our home wasn't local but Jack was an amazing asset in our home move. He sorted our mortgage and insurance. Thank you Jack for all the hard work to get us through to completion!
5/5
GoogleJack has been a star, helping me for the last few months obtain a mortgage, especially during the current situation. He’s given me his full attention & great communication. Will only use Fox & Sons for a mortgage now.
5/5
GoogleI recently sold my house through Fox & Sons and would thoroughly recommend them to others. The team were friendly and approachable, whilst also showing their professionalism, experience and knowledge throughout the journey, fully committed to the end. A huge thanks to Hannah and James - A1 team!
5/5
GoogleHello. Buying a property can be a complex and sometimes stressful event. The staff at fox and sons acted in a professional and helpful manner at all times I would like to thank them all, particularly Robert Harding who coordinated the whole process and saw it through to completion. They all come highly recommended, all the best in the future. Regards Ian Clasper
5/5
GoogleWe sold our old house and purchased our new house through Fox & Sons. Jack, James, Jasmine, Hannah and the rest of the team in the Lewes Road branch helped take the stress out of the process. Very happy with the service we received! …
5/5
GoogleI recently brought a property through Fox & Sons in Lewes Road. Brendon, Jack and Darren were so so helpful throughout the process and bent over backwards to help. I would not hesitate to recommend their services to anyone and I will definitely be going through them with my next step on the property ladder. Thanks guys!
5/5
GoogleFox and sons on Lewes Road were an absolute delight to purchase my first time buy with. They were efficient, punctional and went that extra mile to make a stressful process that little bit easier. Fabulous staff that bent over backwards to help me. Brendon and Darren, you are absolute stars. Keep up the good work.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fox and Sons's East Sussex office has 82 reviews across two platforms: 81 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Fox and Sons is rated 4.3 out of 5 across all 82 reviews, and 4.3 out of 5 on Google from 81 reviews, checked 9 October 2026.
Fox and Sons, 196-197 Lewes Road, Brighton, East Sussex BN2 3LA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.