Trusted Agent profile

Fox and Sons reviews

4.3

★★★★★ Great

82 reviews across 2 platforms

196-197 Lewes Road, Brighton, East Sussex BN2 3LA

Fox and Sons's East Sussex office at 196-197 Lewes Road is rated 4.3 out of 5 across 82 reviews on two platforms, including 81 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

81

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the East Sussex office, from every platform, shown as written. First names only.

5/5

Google

Aaron and his team have done a fantastic job in the sale of a property I am selling for an estate, of which I am one of the executors. The sale particulars were well drafted, and accurate, and the photos taken showed the property at its best. Lots of viewings were arranged soon after the property was launched, which resulted in several offers, the highest of which was over the asking price. I'm sure they will do everything they can to help me progress the sale to legal completion of the sale in the near future.

David · 16 March 2026

Agent replied · 16 April 2026

Thank you for trusting us and allowing us to support you in the sale of the property. We are thrilled to have helped secure multiple offers, including one over asking price! Our team is dedicated to making the sale process as smooth and successful as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fox & Sons have been amazing in helping us sort out our mortgage. Ours was a tricky case, but our advisor, Jack Edwards from the Lewes Road branch, handled everything with ease. His advice was incredibly helpful, and thanks to him we were able to complete on time. Huge thanks to Jack for all his support.

Hana · 28 November 2025

Agent replied · 28 December 2025

Thank you so much for your kind words! We are thrilled that Jack was able to provide you with exceptional service and help you secure your mortgage. We truly value your business and appreciate the opportunity to assist you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently sold our house through Fox and Sons and Amber was our point of contact. She is professional, efficient, and most importantly kind and helpful. We can't recommend her highly enough!

Matthew · 16 March 2026

Agent replied · 16 April 2026

"Thank you for choosing Fox and Sons for your home sale! We're so glad Amber provided you with a professional and helpful experience. Thanks for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had the pleasure of working with Fox & Son Estate Agents in Brighton, and I cannot speak highly enough of their exceptional service. Michael Crowe and his team went above and beyond to ensure that my property transaction was smooth and stress-free from start to finish. Michael’s expertise, professionalism, and attention to detail were evident throughout the entire process. He was always available to answer any questions I had and provided clear and timely updates, making sure I was fully informed at every step. The team’s dedication to customer satisfaction is truly commendable, they genuinely care about their clients and it shows in the quality of service they provide. If you’re looking for a reliable and efficient estate agent in Brighton, I would wholeheartedly recommend Fox & Son. Michael Crowe and the team made what can often be a daunting process feel seamless and straightforward. Five stars well deserved

Katherine · 25 September 2024

Agent replied · 25 October 2024

Thank you Katherine for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We received all our mortgage advice from Jack at Fox and Sons. We were first-time buyers so everything was a bit daunting for us. Jack was a very calm, charismatic and a friendly face to talk to, which helped put our mind at ease. He was always quick to respond to our mortgage queries by phone or email and gave us really good in-person advice. He was happy to answer questions and offer advice that extended beyond mortage queries such as buying processes. We are very grateful for all the hard work Jack put in and would highly recommend him to prospective buyers looking for a mortgage advisor! Thanks Jack!

Jude · 26 August 2024

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation Jude! Best wishes, Lucy, Customer Relations.

5/5

Google

This is our 2nd time using Jack the mortgage adviser. We think he is great! Not only is he professional but has helped us out with various other things too. Over the years we have built a great relationship and we trust jack with everything. We always recommend Jack to everyone and say how great he is! The team at lewes road are also really great too!

Shannon · 3 January 2025

Agent replied · 10 January 2025

Thank you so much for your wonderful 5* review Shannon! We're thrilled to hear about your positive experiences with Jack and the team at Lewes Road. Your trust and recommendations mean the world to us. Best regards, Lucy, Customer Relations Team

4/5

Google

We recently sold our home with this branch. Jackie was amazing to work with. Although she was not the lead agent on our sale, when the process got challenging Jackie worked so hard to help us. She was personable and professional and her fantastic communication helped us at times when we thought our sale would not go through. Thank you Jackie!

Benita · 3 January 2025

Agent replied · 10 January 2025

Hello Benita, thank you for sharing your experience with us. We're delighted to hear that Jackie provided such fantastic support during your home sale, especially during the challenging moments. Your kind words about her personable and professional approach are greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Your team is so amazing and very professional. I am a first time buyer with no guidance of what best to do for the situation. “Jack Edward “ a mortgage broker from fox and Sons was very helpful and professional, he also made us feel at ease and comfortable to talk with all the way through the process. I highly recommend him to anyone. Thank you so much Jack! I also recommend “Michael Cowe “ a senior manager, He is very amazing and incredible professional. He turned our bad situation which could cause us to lost the house back on track and sorted everything out for us in a short period of time. We feel so grateful and never thanks him enough for his help and kindness 🙏 “ Charlie Howes” is very friendly and easy to talk to, he is so helpful and professional. He always made us feel welcome whilst working together. Excellent service! Thank you.

Tiwa · 10 February 2024

Agent replied · 11 June 2024

Tiwa, thank you for taking the time to leave us this great 5* review and your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I have worked with Jack Edward’s for many years now & he is so efficient / knowledgable & trustworthy - if you need anything sorting with your mortgage he is the man to go to

C · 29 September 2025

Agent replied · 28 December 2025

Thank you for your amazing review! We pride ourselves on providing efficient, knowledgeable, and trustworthy service to all our clients. We're glad to have you as a long-time customer and appreciate your trust in us for your mortgage needs. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We've been a customer of Jack Edwards, the mortgage broker at Fox and Sons, for the purchase of 3 homes, sale of 2 homes, and some remortgages over the course of a decade. He's always found us great mortgage rates (that we've not been able to beat looking ourselves), and has made the whole process a lot easier for us. Crucially, he helps us make the right financial decisions for us by giving us comprehensive advice without pressure selling, and he's always very amicable! He's proactive in reaching out to us during a purchase and can be relied upon to promptly answer our questions and resolve issues. Highly recommended!

Gabriel · 29 September 2025

Agent replied · 28 December 2025

Thank you so much for your kind words and continued support over the past decade! We're thrilled to hear that Jack has provided you with exceptional service and helped you make the right financial decisions. We will make sure to pass on your praises to him. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have been working with Jack Edwards as our Mortgage Adviser at Fox & Sons for a few years now (first mortgage and remortgage processes) and we couldn't recommend him more! Jack is incredibly professional and goes above and beyond to make sure that everything is completed in time, chases all parties involved and explains everything in detail. If you are looking for a Mortgage Advisor, Jack is the person to go for!

Mafalda · 10 February 2024

Agent replied · 11 June 2024

Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Helpful and supportive service from the team here. Jamil always responsive, Michael was very knowledgeable and Jackie my main point of contact; she was incredibly effective in liaising between all the clients and helping me get my first purchase over the line. A great team!

Max · 2 March 2025

Agent replied · 12 August 2025

Thank you for your brilliant 5* review and thank you for your kind words Max. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack gave me excellent mortgage advice. He was extremely proactive and called me regularly to check up on the progress of my move. I was feeling a bit anxious about organising a new mortgage and Jack really put me at ease and made it all seem easy and a smooth process. I would recommend him to anyone looking for good mortgage advice. Thanks Jack.

Astrella · 10 May 2024

Agent replied · 11 June 2024

Many thanks Astrella Chapman for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently purchased a flat with Fox and Sons Lewes Road. I was in touch with Jackie, Jamil and Michael. Michael was super professional, helping me through the process, always in touch and assisting with questions. Jackie showed me around …

Stephen · 16 April 2025

Agent replied · 10 January 2025

Thank you for taking the time to leave us your 5* review Stephen! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an excellent experience with Fox & Sons thanks to Jamil’s outstanding support. He was incredibly attentive, proactive, and always available to help with any questions or concerns during my move. His friendly and professional approach …

Priya · 16 April 2025

Agent replied · 16 April 2026

Thank you for your terrific 5* review and for your complimentary comments and recommendation Priya. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack was incredibly helpful throughout the whole process. Providing quick and useful advice, was incredibly patience and always checked in to make sure things were progressing.

Olivia · 17 June 2025

Agent replied · 30 July 2025

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

From taking us to view properties and organising our mortgage, we were really impressed with the organisation and clarity that Fox and Sons provided for us. Would definitely recommend to first time buyers. Thank you. Jack was brilliant at chasing up the conveyancing services and getting everything organised for our move.

Lily · 28 May 2024

Agent replied · 25 October 2024

Lily Whitby many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

From taking us to view properties and organising our mortgage, we were really impressed with the organisation and clarity that Fox and Sons provided for us. Would definitely recommend to first time buyers. Thank you. Jack was brilliant at chasing up the conveyancing services and getting everything organised for our move.

Lily · 10 May 2024

Agent replied · 11 June 2024

Lily Whitby many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

As always Jack was a fabulous Mortgage Advisor. Been using him for years. Would highly recommend (and I do to friends) This particular one was a remortgage and he would continually check if a better rate came up before completion date.

Danielle · 4 October 2024

Agent replied · 25 October 2024

Thank you Danielle for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Micheal and the team at lewes road are brilliant , super efficient and very personal approach to helping me buy a new home !

Beth · 16 April 2025

Agent replied · 16 April 2026

Thank you for your brilliant 5* review and thank you for your kind words Beth. Best wishes, Lucy, Customer Relations.

5/5

Google

Amber at Fox&Son's Brighton (for Hanover) was absolutely brilliant. Very communicative, professional, on-the-ball throughout and was instrumental in the sale of the property. She worked incredibly hard for the sale, and it was very much appreciated. We loved working with her and would highly recommend her!

Jo · 21 December 2025

Agent replied · 28 December 2025

Thank you so much for taking the time to leave us a review! We are thrilled that Amber at Fox & Son's Brighton provided such a great experience for your property sale. Our team takes pride in being communicative, professional, and hard-working for our clients. We appreciate the recommendation and loved working with you too! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jackie was amazing throughout the whole process. Super professional, friendly, and always kept us in the loop. She made everything so much easier, and we really appreciated her attention to detail. Highly recommend her!

Amelie · 24 October 2024

Agent replied · 25 October 2024

Hello Amelie, Thank you so much for your wonderful 5* review! We're thrilled to hear that Jackie provided such excellent service and made the process easier for you. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Michael gave me lots of professional advice, Jackie is so keen and helpful. Jack is so clear on explaining the whole mortgage issue. I am rather stress free on dealing with my property. Thanks.

Petra · 25 September 2024

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review Petra. I will ensure your kind words of your experience with our Brighton branch are passed onto the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Used fox and sons to sell my property and also had Jack who handled my mortgage when buying my new place! He was very helpful throughout the long process even when issues occurred. He checked up regularly and did his best to ensure everything went smoothly. Would really recommend fox and sons and especially Jack!

Nathan · 15 July 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox and Sons's Google reviews

Questions about Fox and Sons

How many reviews does Fox and Sons have?

Fox and Sons's East Sussex office has 82 reviews across two platforms: 81 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fox and Sons's rating?

Fox and Sons is rated 4.3 out of 5 across all 82 reviews, and 4.3 out of 5 on Google from 81 reviews, checked 9 October 2026.

Where is Fox and Sons's East Sussex office?

Fox and Sons, 196-197 Lewes Road, Brighton, East Sussex BN2 3LA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.