Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
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5/5
GoogleI first met Ollie Ostler back in September where he spent a great deal of time and patience explaining practically everything about buying a property from start to finish. Ollie is very patient and always happy to answer any questions for me. His expertise in Mortgage and financial advice is outstanding. His dedication is something he should be very proud of. Ollie has always gone above and beyond to resolve any issues I had/have along the way. He is always at the end of the phone and always keeps me in the loop with quick updates and clear explanations. He is always happy to read through and explain and legal documents for me. Ollie is reliable, dependable and compassionate and I thank him for all his hard work and to make stressful situations seem not that stressful.
Thanks again
Steph
Stephanie Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleOllie arranged our mortgage and insurance for us. He is extremely knowledgeable, helpful and friendly! He answered all our questions and suggested things that we wouldn't have even thought about. Buying our first place was stressful, but Ollie took away a lot of that stress and reached out at the perfect times. Looking forward to staying in contact and arranging the next mortgage plan in 4+ years. Thanks Ollie!
Lydia Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your fantastic review! We're delighted to have provided you with a stress-free mortgage and insurance experience. Our team aims to always go above and beyond for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleCannot recommend Oliver Ostler enough - he was extremely attentive and supportive, and explained every little step in great detail. Buying my first property is extremely daunting, however his reassurance and consistency made everything seem a little less overwhelming. Thanks again :)
Sophie Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words and recommendation! We're thrilled to hear that Oliver's exceptional customer service and attention to detail made your first property purchase a little less daunting. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleNancy has been an amazing estate agent during a very stressful purchase for me and my family. From start to finish, she was incredibly personable, and we always felt there was open and transparent communication throughout the entire process. Nancy was quick to address any questions or concerns we had and her attention to detail made all the difference, as she went above and beyond to ensure everything went smoothly. We couldnβt have asked for a better experience, and weβre truly grateful for her support. Thank you Nancy!
Hannah Β· 16 November 2024
Agent replied Β· 23 November 2024
Thank you for leaving us your superb 5* review Hannah. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLeal is a great ambassador for Fox and Sons. He's been so friendly and responsive and provides valuable insight and advice. In addition to that, he is a pleasure to deal with. Everyone at the Preston Park office have been equally helpful, especially Mo who showed us around. My overall experience so far has been very positive
Alexandra Β· 11 June 2025
Agent replied Β· 9 September 2025
Hello Alexandra,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Leal β¦ More
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5/5
GoogleMassive thank you to Declan Sheen who helped us at every step on our journey to buying our first home. Declan is attentive and friendly, he checked in with us regularly which was lovely as it was quite a stressful time! I would 100% reccomend him to any of my friends and family looking to buy.
Tess Β· 11 June 2025
Agent replied Β· 9 September 2025
Thank you for taking the time to share your positive experience with Declan Sheen! We are so happy he provided attentive and friendly service during your home buying journey. We will definitely pass along your recommendation to our friends and family. Congratulations on your new home! π π Kind regards, Lucy, Customer Relations. β¦
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5/5
GoogleI sold my House with
Fox and Sons Brighton
Zoe is an excellent addition to the team at the Preston branch Brighton
Zoe has been my main support going through the sale of my House and goes the extra mile to help and loves Emailing
Zoe is very understanding polite Friendly and gets things done for me as a customers
Keep up the Excellent work Zoe your an Angel in the Estate agent world ππ¦ΈββοΈπ‘
Simon Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your terrific 5* review and thank you for your kind words Simon. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJamie has been incredible for my partner and myself
He was able to help and answer questions in a way that helped me understand everything as it was happening (unlike some poor advise we had form our previous advisor) he is genuinely brilliant and wonderful to talk with and knows exactly what heβs talking about! All in all his results speak for themselves I wholeheartedly couldnβt recommend him more!
Mike Β· 22 October 2024
Agent replied Β· 24 October 2024
Hi Mike,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jamie provided such excellent support and made the process clear and understandable for you and your partner. Your kind words mean a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI dealt with Oli Ostler regarding my remortgage and found it a smooth and easy process, would highly recommend
Daniel Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for choosing us for your remortgage, we're thrilled to hear that you had a smooth and easy experience with Oli Ostler. Your recommendation means a lot to us. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat service from Fox and Sons, especially Sayde, Zoe, and Leal. Professional and proactive, they helped us keep the sale moving when it wouldn't have otherwise.
Neil Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words and for choosing Fox and Sons! We're thrilled to hear that our team, specifically Sayde, Zoe, and Leal, provided you with great service and helped keep the sale moving. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFox and Sons couldnβt have done more to support our recent sale and purchase. Initially, we dealt with Alex who was in frequent communication and went above and beyond to try and get problems resolved. Then, Zoe took over and was brilliant. Our buyerβs solicitor was particularly challenging to deal with and there were lots of curve balls. Zoe was constantly on the ball, updating us and other relevant parties and doing everything she could to help. We finally managed to complete just before Christmas and it was down to such a hardworking and dedicated team at Fox and Sons. Would recommend them to anyone!
Olivia Β· 15 January 2024
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleA big thank you to Declan Sheen at Fox & Sons. He is a fantastic mortgage advisor! He truly goes the extra mile and takes real pride in his work. We felt confident that he was always striving to get us the best possible deal. Highly recommended!
Douglas Β· 12 May 2025
Agent replied Β· 9 September 2025
Hello Douglas,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Declan Sheen provided you with such exceptional service and that you felt confident in his efforts to secure the best deal for you. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleOur heartfelt thanks to Zoe at Fox and Sons, Preston Park branch for the enormous amount of time and effort you put into bringing a successful sale across the finishing line. It often felt as though both firms of solicitors were deliberately causing problems to hold up this sale but Zoe continually contacted all the parties involved to cut through the solicitors' nonsense. A great thank you to Zoe π
Cheryl Β· 14 April 2024
Agent replied Β· 13 June 2024
Thank you Cheryl Potter for your glowing 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA fantastic experience with the team at Fox & Sons Preston Park branch.
Zoe has been fantastic, very prompt at replying to messages and always happy to help all the way from start to completion.
Thank you Zoe and Azeem for your help and kindness.
Maria
Maria Β· 26 March 2025
Agent replied Β· 13 April 2025
Thank you Maria for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJamie Turner is a consummate professional and a real pleasure to work with. His vast knowledge and experience in buying to let for Air B&B proved invaluable in quickly securing a brilliant mortgage offer. Superb, direct communication at all times, there are no problems with Jamie, only solutions!
First class. Next level. Cannot recommended highly enough.
Brandon Β· 1 November 2024
Agent replied Β· 8 November 2024
Many thanks Brandon for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA huge thank you to Declan Sheen!! Such an amazing mortgage broker. great communication and very prompt. I would highly recommend if you are looking for one of the best brokers in town!! Well done and thank you again for all your hard work.
Joanne Β· 14 March 2025
Agent replied Β· 26 April 2025
Many thanks Joanne for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had the pleasure of working with Zoe Clark, and the entire transaction was handled smoothly from start to finish. Zoe ensured everything progressed without any hassle.
Keep up the excellent work, Zoe, it was truly a great experience working with you. I hope we have the opportunity to work together again in the future
Zaid Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your feedback! We are thrilled to hear about your positive experience working with Zoe Clark. Our team strives to provide exceptional service, and we are happy to hear she was able to make your transaction smooth and hassle-free. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe received great advice from Fox & Sons during the sale of our apartment and were pleased to have secured the amount we originally hoped for. Special thanks to Leal for getting it over the line!
Tim Β· 11 June 2025
Agent replied Β· 9 September 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThank you so much Declan Sheen! I would recommend him to anyone looking for a mortgage.
I met with a few mortgage brokers but found Declan so easy to talk to and get β¦
Charlotte Β· 16 June 2025
Agent replied Β· 9 September 2025
Hello Charlotte,
Thank you for your wonderful 5* review! We're thrilled to hear that Declan made β¦ More
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5/5
GoogleFantastic experience with Fox and Sons during the purchase of my first flat. Leal, Zoe and Mo are assets to the organisation! Everyone is so lovely and professional and efficient at their jobs! The whole process was extremely smooth and I really enjoyed dealing with Zoe and Leal. Thank you so much, folks!
Apoorva Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for sharing your amazing experience with Fox and Sons! Our team, especially Leal, Zoe, and Mo, are thrilled to hear that we were able to make the purchase of your first flat smooth and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have had such a positive experience with this Estate Agents! Leal, who showed my family and myself around properties, and managed communications - was extremely knowledgable, emotionally intelligent, kind and friendly. He was able to read our family, what we needed, and what was important to us - and he encouraged us to view a property I discounted, thus finding us our dream home!!. Thank you Leal!!
Alexandra Β· 5 May 2025
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5/5
GoogleAzeem Miah was very helpful, very well turned out and always punctual. He showed me round several flats during my hunt and was always friendly and helpful, and knowledgable about the properties, without being overly pushy. I would give him 10/10 in my transactions with him.
Jo Rickhards
Jo Β· 21 November 2024
Agent replied Β· 23 November 2024
Thank you for your thoughtful 5* review Jo! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThank you to Declan for finding me a mortgage, very helpful and always there if you have a question or need help.
Would recommend him for mortgage advice
Julie Β· 13 July 2025
Agent replied Β· 24 August 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleLeal showed me round a viewing yesterday and I canβt rate him highly enough. He was personable, very knowledgeable about the property and area and remembered things Iβd mentioned on a call days before. Huge props for the attention to detail and friendliness.
T Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you for your wonderful feedback! We are thrilled to hear that Leal provided such a positive viewing experience for you. We take pride in our team's knowledge, attention to detail, and friendliness towards our clients. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.