Trusted Agent profile · East Sussex
★★★★★
128 reviews across 1 platform
156 Lewes Road, Brighton, East Sussex, BN2 3LF
Cubitt and West Residential Lettings's office in East Sussex, at 156 Lewes Road, is rated 4.6 out of 5 across 128 reviews on 1 platform, including 128 Google reviews rated 4.6.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleProfessional, with clear good communication and very friendly. Ava have always dealt top notched with all aspects of our dealings.
Hello Neil, Thank you for your 5-star review. We're delighted to hear that Ava has provided you with professional and friendly service throughout your dealings with us. It's always our goal to ensure clear communication and top-notch assistance. Best regards, Cubitt & West
1/5
GoogleLied to me consistently when I was trying to buy a flat until I'd wasted hundreds having a survey done and then found out I couldn't buy it as there was only 67 years on the lease, which they 100% knew and said wouldn't be an issue. Awful, awful people. Let me down again and again, lied to my face and made me waste a lot of time and money.
Dear Mr Morris Thank you for your feedback and we are sorry to learn that you feel disappointed with some aspects of the service that you have received from us on this occasion. Unfortunately we have been unable to locate your details on our database using the information that you have provided us with. We are naturally eager to look further into your concerns and we would therefore encourage you to contact our Customer Relations department on 01702 540802 who will be happy to assist you. Thank you. Kind regards Cubitt & West
5/5
GoogleAva and Ruby have been really helpful getting us set up with renting in Brighton. They have gone above and beyond helping with lots of adhock requests from us!
5/5
GoogleVery pleasant experience dealing with this estate agent in regards to securing a let agreement for a property; especially the likes of Ava and Hannah who were both very helpful and friendly. Would recommend.
Hi George, Thank you for leaving a review! It's great to hear how pleasant your experience with our agents has been and how helpful Ava and Hannah in particular have been throughout the process of securing a let agreement. Best wishes, Cubitt & West.
5/5
GoogleAva worked with us and was excellent: very swift to respond to all our questions, and to make things as simple and easy as possible.
Good Morning Joanna, Thank you for leaving us your feedback. We're thrilled that our team in Brighton were able to help you get everything sorted. Many thanks, Cubitt & West Brighton Letting Agents
5/5
GoogleWe had a great experience with Hannah Godden who helped us get into our new rental property in time for the new year. We are really happy and enjoying exploring our new local area. Thanks!
Hi Gaby, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Hannah, has been and how she's helped you move into your new home in time for the new year. Best wishes, Cubitt & West.
5/5
GoogleThank you to Dylan, Sophie and the team for a smooth purchase during these testing times!
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt & West
5/5
GoogleAmazing service, great communication & Ava did what was needed to get the agreement signed. Highly recommended
Morning Lisa, Thank you for your lovely review! We're pleased to hear that you had an amazing experience with us. Ava and the team always strive to provide excellent service and clear communication. We're here for you every step of the way. Best wishes, Cubitt & West
5/5
GoogleTremendous support from John,Ava and Hannah throughout the process of me becoming a landlady.Hannah saw me through the last stages up until my tenants moved in and was so helpful and professional.
Hi Tracie, Thank you for leaving a review! We're delighted to hear how tremendous the support you've received from John, Ava and Hannah has been throughout your process. Best wishes, Cubitt & West.
5/5
GoogleEverything went smooth, throughout the whole renting process Hannah was professional and helpful.
5/5
GoogleI chose Cubitt and West because of their superior approach to using technology to finding potential tenants. Their terms were good so I met with our local agent to discuss the value of my property. He was friendly, professional and consultative. My property was off the market within 2 weeks and all touch-points with Cubitt & West were professional, timely and friendly. I can really recommend this agency.
5/5
GoogleWe are very happy with our agent . Ava 's support, professionalism, have made the whole process smooth and stress-free. We truly appreciate their help and would highly recommend their service!
5/5
GoogleI had Hannah from C&W help me through getting a room, really smooth process, really personable, quick responses, and very well explained throughout. Amazing customer service.
Hi James, Thank you for leaving a review! It's great to hear how helpful Hannah has been in making the process as smooth as possible for you and explaining everything throughout. Best wishes, Cubitt & West.
5/5
GoogleAshleigh was very responsive and friendly. The viewing booking was easy and the whole process was done in a professional manner!
5/5
GoogleMy experience was so wonderful, I had help from Ava and she was amazing, always keeping me updated and letting us know that when she was unavailable, we could go to Hannah who was equally just as helpful. We felt really taken care off ,wished they could be our estates agents forever, such assets to the company!!!
5/5
GoogleExcellent experience with Cubitt & West Brighton Letting Agents! Very professional customer service. Would definitely recommend and engage their services (whether renting or buying) in the future.
Hi Ikenna, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how professional you found the service to be throughout. Best wishes, Cubitt & West.
5/5
GoogleSam and the rest of the team at Cubitt & West worked relentlessly to get us into our new home as quickly as possible. There continues to be a clear line of communication between them and ourselves, which assures that issues are ironed out quickly and without fuss. Brilliant service.PositiveResponsiveness, Professionalism
Hello, thank you for taking the time to leave a review. Many Thanks, Cubitt & West.
4/5
GoogleAlthough I have decided not to sell at this time I have found the team at Cubitt and West very Efficient and helpful.i will certainly contact them again if I decide to put my house on the market.wishing you guys all the best and thankyou for all your efforts to date.
Hello Annie, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
5/5
Googlewe are looking to move to Brighton from Bexhill on sea after recently retiring. The guys at Lewis road branch have helped us to secure a smaller property that was still practical for our needs, fulfilling the difficult brief we gave them, lovely guys, faultless service. Mr and Mrs L, Bexhill
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
Googleexcellent in every respect, and tireless in pursuit of our best interests; very good communicators, and always return calls
Hi Christopher, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how tirelessly they've worked throughout. Best wishes, Cubitt & West.
5/5
GoogleVery friendly team. Very responsive. Found great tenants quickly, smooth negotiations.
Good Afternoon, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
5/5
GoogleA special thanks to Ms Ava Child for professionally handling our case. She is quick to respond to any queries and also very professional. She also goes an extra mile to ensure that the client's experience is excellent. Well done!
5/5
GoogleDylan valued our property and was extremely professional and helpful. He kindly went through all the options that were available and discussed the pros and cons of each in detail. Very professional, pleasant and pleasure to have a conversation with.
Hello Gary, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
1/5
GoogleLeafletts keep getting put through my door saying they have a buyer for my home. This is council property. They obviously don't do their research or they wouldn't distribute their leafletts on council estates.
Dear Ms Bowman We are sorry to learn that you are receiving unwanted mail from us. We employ third parties to distribute leaflets to help homeowners who may be thinking about selling their property. Clearly they were not aware that the property was owned by the local authority. Although it is not always obvious which properties are privately owned or not, we will remind them to consider this when distributing leaflets in future. Thank you for bringing this to our attention. Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cubitt and West Residential Lettings's East Sussex office has 128 reviews across 1 platform: 128 on Google.
Cubitt and West Residential Lettings East Sussex is rated 4.6 out of 5 across all 128 reviews, and 4.6 out of 5 on Google from 128 reviews.
Cubitt and West Residential Lettings East Sussex, 156 Lewes Road, Brighton, East Sussex, BN2 3LF.
