Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are really happy with the service we received from Jon, Eva and Hannah at Cubitt and West. They were so professional and helpful in marketing our property. They informed us every step of the way about potential viewings and gave us helpful advice. We would definitely recommend Cubitt and West to anyone looking to Let their property in the future.
Sidney · 2 December 2024
Agent replied · 9 December 2024
Hello Sidney,
Thank you for your lovely review! We're thrilled to hear that Jon, Eva, and Hannah provided you with such professional and helpful service in marketing your property. It's great to know that you felt informed and supported every step of the way. We truly appreciate your recommendation and are here for you whenever you need us.
Best regards,
Cubitt & West
★★★★★ 5/5
GoogleAva was above and beyond . Lovely to deal with and seamless . Recommend anytime
Tracey Director
Cryosthetics · 3 October 2024
Agent replied · 24 October 2024
Good Afternoon,
Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass this on to Ava and the team!
Thanks again,
Cubitt & West
★★★★★ 5/5
GoogleAva was really helpful and was there to answer every question about my new property. Would 100% recommend. Very fast and smooth process. Lovely agents.
Ashleigh · 14 April 2024
Agent replied · 13 June 2024
Hi Ashleigh, Here at the Brighton branch, we are greatly motivated by results and our teamwork towards offering our customers the best possible service and so are proud to hear about your experience with us. Many thanks, Cubitt & West Brighton
★★★★★ 5/5
GoogleOur agent Ava Child was reliable and very hands on to the whole processing of our papers. 5 star for her ❤️
Steffany · 14 May 2024
Agent replied · 13 June 2024
Good Afternoon,
Thank you for taking the time to leave a review. It's great to hear how fantastic our staff member has been throughout your experience and how professional you've found them to be.
Thanks again, Cubitt & West
★★★★★ 5/5
GoogleOur agent was very helpful from start to finish of getting the property. The move in was stress free. Thank you Ashleigh and Jon for your outstanding assistance throughout the process.
Itunuoluwa · 17 October 2023
Agent replied · 13 June 2024
Hi Itunuoluwa,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how outstanding their assistance was throughout your journey.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleI'm really happy with Cubitt and West Ava went above and beyond with her customer service helping me find my ideal property with my disability
Craig · 15 January 2024
Agent replied · 13 June 2024
Hi CM,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how Ava has gone above and beyond to help you find your ideal property.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleAs two young renters getting our first non-student property we have felt so looked after by Cubitt and West, specifically Ava and some help along the way from Hannah too! They have been very quick to reply to our queries and have made the whole process very stress free and easy. Cannot recommend enough and cant fault their services
Sophia · 24 September 2024
Agent replied · 24 October 2024
Hi Sophia,
Thanks so much for your lovely review! We're pleased to hear that Ava and Hannah have made your experience so smooth and stress-free. It's wonderful to know that our team could help you. We truly appreciate your recommendation.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleExcellent service from Hannah made the whole process from viewing to contract easy, and very professional.
Malcolm · 23 May 2024
Agent replied · 13 June 2024
Hi Malcolm,
Thank you for your kind review - we will pass this on to the team!
Best wishes, Cubitt & West Brighton
★★★★★ 5/5
GoogleJodie and Hannah were so kind and helpful. The only agency in Brighton willing to help me find something for a short term let.
Paula · 16 November 2023
Agent replied · 13 June 2024
Hi Paula,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and helpful you've found Jodie and Hannah to be.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleCubitt & West Brighton has a great team. Ava Child provided us with excellent support and promptly gave us feedback. Hannah Godden also helped us by providing information about utilities and council taxes, which was invaluable since we are new to the area. Thank you so much for all your help.
Seung · 20 August 2024
Agent replied · 30 August 2024
Hi,
Thank you for your five star review. We're delighted to hear that Ava and Hannah provided you with such excellent support and valuable information to help you settle into the area.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleExcellent service provided by Dylan and his team! Very professional, efficient and communication throughout the transaction has been spot on.
Would highly recommend if you're buying or selling as a THE go to estate agent that actually gets everything sorted for you properly.
Dominic · 14 June 2020
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt and West
★★★★★ 5/5
GoogleThis company are amazing they will help with any questions you may have and find you the best suited home we are so happy in our new home and it’s all thanks to Ava she couldn’t of been more helpful and professional
Thomas · 15 March 2024
★★★★★ 5/5
GoogleCUBITT&WEST LETTINGS TO THE WORLD!
I came to know Cubitt & West as highly reliable, transparent, honest and friend of all.
Ava Child together with other team made it happen within a very shortest time. Your dedications and friendly approach is second to none.
YOU ARE SIMPLY THE BEST!
Ramoni · 18 August 2024
Agent replied · 25 August 2024
Hello Ramoni,
Thanks for leaving us such a lovely review, we really appreciate it! It's great to hear that you feel our agents have been so helpful. Thank you for your kind words about our team.
Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleSam was friendly and helpful, especially as things were complicated by going into a second lockdown. He kept us in the loop throughout the process. Everything went smoothly and we’re really pleased with our new place :)
Yvette · 14 June 2021
Agent replied · 13 June 2024
Hello Thank you for taking the time to leave a review. Many Thanks,
Cubitt & West.
★★★★★ 5/5
GoogleWe have been looking to move for quite a while and felt abit lost with trying to find a property. Then I met Ava. Ava has gone above and beyond to find what we wanted and now we are moving in to our dream little rental. Thanks so much darl x
Natalie · 26 June 2024
Agent replied · 25 August 2024
Hello Natalie,
Thanks for your review, we're delighted you're happy with our service. It's great to hear how fantastic our staff member has been throughout your experience. All the best in your new home.
Best wishes, Cubitt & West Brighton Letting Agents
★★★★★ 5/5
GoogleI really love the whole rental process , smooth with excellent communication, The staff by name Ava , was really helpful, always communicating and giving us the right information we need , She is indeed superb . Thanks , Cubitt & West
Victoria
Victoria · 24 September 2024
Agent replied · 24 October 2024
Morning Victoria,
Thank you for your lovely review! We're glad to hear that you had a smooth rental process and that Ava was able to provide you with excellent communication and support. It's wonderful to know she made a positive impact on your experience.
Best regards,
Cubitt & West
★★★★★ 1/5
GoogleUnresponsive and unprofessional. I am renting a flat and have been trying to set up a simple TVTEL, for some reason it is still not complete - 3 months passed already. My experience with their tenant management company is very good so I don't know what the problem is with this branch, employees seem to keep changing.
Aysu · 16 December 2023
Agent replied · 13 June 2024
Dear Aysu,
Thank you for taking the time to leave a review and we’re sorry to learn that you are dissatisfied with the service provided. We would like to assure you that customer service is of the utmost importance to us, and we would appreciate you contacting our Customer Support team to discuss your concerns in more detail, you can reach us on 01702 540802 or at customer.support@arunestates.co.uk.
Kind regards,
Cubitt & West.
★★★★★ 5/5
GoogleI have had an outstanding experience with Cubitt and West. I mostly worked with Dylan and Georgia who were highly professional, pro-active and generated results with great relationships.PositiveResponsiveness, Professionalism
Natasha · 14 June 2021
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleBoth Ava and Jon have been extremely pleasant to work with getting my property let in a timely manner. They have looked after me throughout the entire letting process and I trust that my asset is in good hands.
Invest · 18 August 2024
Agent replied · 25 August 2024
Morning,
Thank you for your kind review. We're delighted to hear that you found Ava and Jon pleasant to work with throughout the lettings process.
Best wishes,
Cubitt & West
★★★★★ 4/5
GoogleJosh, Hassen and Daryl at the Lewes Road branch were generally friendly and helpful - patient with my million questions and always eager to help. I would definitely be happy to deal with them again, thank you!
Unfortunately, the processes of Cubitt & West were on occasion too full on. For example after signing an agreement for C&W to sell my flat, this clearly kick started a process which left me feeling 'hounded' by the photographers with up to 4 calls a day (Josh soon put an end to this after I mentioned this to him). I understand this is likely to be out of the hands of the local office but I'd urge them to feed this back to head office...I hate pressured sales approaches and this is how it felt at times.
Cindydavies2 · 15 June 2019
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
GoogleCubitt & West, are great at what they do.Found them to be very helpful in everything, made the processes of moving very easy.
found Ruby Munday and co to be very professional, polite and very helpful.
just what you need when you are moving.
thank you.
Matthew · 27 April 2025
★★★★★ 5/5
GoogleAva has been fantastic! She’s helped us rent out two properties. Highly recommended! She even got us a price increase on one property!
Tom · 15 March 2024
★★★★★ 5/5
GoogleFantastic service from Drew and her team, really proactive and always responded to any questions about properties I had, really helped with my property search
Steve · 15 June 2019
Agent replied · 13 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 1/5
GoogleAs a property owner using C&W for a managed rental service I can honestly say that in my personal experience the service has been absolutely terrible. I have constantly had my tenants calling me directly asking for help to deal with C&W to have basic maintenance issues sorted in a timely manner. I personally would not use them again.
I will add that I have had dealings with them on the sale side and that they were very good but the rental service is another story.
Monique · 19 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.