Every review we hold for the Lewes office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAlthough Cubitt and West are slightly…
Although Cubitt and West are slightly more expensive than other estate agents, they were worth it - you get what you pay for!! From start to finish, they were very professional. Our buyer’s solicitors were slow (and frustrating) but thanks to Caitlin Rosser pushing things along for us, we made the deadline we had hoped for. Thank you Caitlin!
Emma · 2 April 2022
Agent replied · 13 June 2024
Dear EmmaThanks for leaving a great review about Caitlin in our Shirley branch. She cares greatly about making sure you are looked after all the way and especially when there are deadlines involved.All the best for the future and we will be sure to pass your review onto Caitlin.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotBest estate agents
Best estate agents, Dan has been very helpful and went above and beyond to help me with measurements, giving me extra information and to have a bigger picture of the potential my first flat would have. The entire team has been amazing and informative throughout my application process and I couldn’t recommend them enough!
Nina · 2 November 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWe had a difficult buyer but Cubitt &…
We had a difficult buyer but Cubitt & West kept us well informed and updated at all times. Julie Bramble in particular chased tirelessly on our behalf. Thank you Julie
Simon · 2 July 2024
Agent replied · 26 December 2024
Hello Simon,Thanks for your review, we're delighted you're happy with our service. We'll see to it that your kind words are passed on to Julie.All the best, Cubitt & West Arundel Estate Agents
★★★★★ 1/5
TrustpilotI am writing this negative review…
I am writing this negative review because I moved into a property 6 weeks ago, ...............................
Anthony · 20 May 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave us a review and we are sorry that you have experienced some issues with your hot water since moving into a property that we manage.
Whilst the staff at the Customer and Property Care department will be best placed to assist you with any maintenance concerns that you have, if you are experiencing any issues with contacting them, please do not hesitate to call our Customer Support department on 01702 540802. Thank you.
Kind regards
Cubitt & West
★★★★★ 5/5
TrustpilotNicola made viewing a pleasure
Nicola at the Waterloo branch have been really helpful. Buying a property can be really stressful but Nicola made us feel comfortable and was very friendly at the viewing. She was open and honest when answering questions and viewing the property way less stressful.I can't recommend them enough
Paul · 15 May 2023
Agent replied · 10 June 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Nicola. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotI highly recommend Cubbett&west…
I highly recommend Cubbett&west Southsea , this is my second time I’ve used them for my purchase and sale , they Very friendly , polite and professional team . I want to say massive thank u to Julie and Maddison in particular , they have been very helpful and proactive during the whole time . Well done to ur hard work .
Ouahid · 22 September 2021
Agent replied · 13 June 2024
Good morning,Thank-you for you kind words about the Southsea office of Cubitt & West and in particular Julie & Maddison. We wish you every success for the future.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe have had a great service from all…
We have had a great service from all the staff we have had dealings with, Maddison, Nicola, Emma and a big shout out to Suzie for the Saturday wiewings. We have been kept updated throughout the whole process.
Gary · 20 January 2024
Agent replied · 10 June 2024
Hi Gary,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how up to date they've kept you throughout the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCaitlin at Cubitt and West was a gem
Caitlin at Cubitt and West was a gem! She always got back to me really quickly and we managed to sort out some tricky issues together. Buying or selling houses is the stuff of nightmares and although ours was no different, am sure it would have been much worse if all the staff at Cubitt and west hadn't been so professional. Great job!
Melanie · 30 June 2021
Agent replied · 13 June 2024
Dear MelanieIt is great to hear about your experience with Caitlin and the team at our Shirley branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotFeedback on Julie Bramble
We'd like to thank Julie for all the help and advice she's given us along the way to our exchange. She was always there at the end of the phone or with an email to keep things moving in the right direction. It was good to get regular updates on where we were and to have queries turned round quickly.
Richard · 21 December 2021
Agent replied · 13 June 2024
Good morning Richard,Thank-you for your kind words about Julie, our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotKristine Capule 5* Cubitt & West
Kristine Capule is an extremely professional, polite, hardworking and determined individual. Within 2 days of my property being on the market I had already received an offer. She keeps her word and is trustworthy. She updates me regularly which is always much appreciated. Cubitt and West are extremely lucky to have her working with them. 5* and recommended.
Luisa · 5 April 2022
Agent replied · 13 June 2024
Dear LuisaMany thanks for taking the time to leave a review about Kristine at our Redhill branch. She is indeed an asset to the company, striving to give you the best possible service and helping you out where needed. She was very appreciative of your review.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service as usual and…
Excellent service as usual and excellent customer service from Teodora Manole, would highly recommend.
Nicholas · 29 May 2026
Agent replied · 6 June 2026
We are so pleased you had an excellent experience and appreciate your kind words about our service.
★★★★★ 5/5
TrustpilotSale within 2 weeks
I didn't originally go with Cubitt and West as Jayde, Manager at the Redhill office, valued my property at a lower, and as it turns out more realistic, price than a competitor. Six months later I switched to C&W and within 14 days my property was sold. Job done.
Denise · 6 May 2026
★★★★★ 5/5
TrustpilotGreat service from Julie Bramble
We have just exchanged contracts for our first home. Julie Bramble at Cubitt & West was absolutely fantastic, she gave us regular updates, she was easy to get hold of and always resolved any queries we had promptly. I'm glad we had Julie as she has made this experience easy for us :)
Farhana · 24 October 2022
Agent replied · 13 June 2024
Good morning,Thank-you for the kind words about our Senior Sales Progressor Julie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotBecky was so professional and helpful…
Becky was so professional and helpful to us. She answered our questions, responded via email and telephone promptly. We are very satisfied with the service from Cubitt & West. They have put together a lovely welcome box for new tenants / home owners which address a personal touch to working with this specific agency. Highly recommend Becky from Cubitt & West !
Melissa · 24 July 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
TrustpilotGreat Team and amazing service
So as first time buyer everything was new to me, the whole process. Shout out to Michael Sinnott whos service was amazing and he was just soo friendly and polite. I told him I decided to not buy anymore because of the high interest rates and for a couple of weeks we did stop looking. But Michael emailed me because he thought he found the perfect house for me and he was right. We saw the house and fell in love with it, so thank you to him because it would not have been possible without him. Next person to praise is Julie Bramble, she helped and advised me every step of the way and she was very quick in responding to me and helping me as much as she could (even though I asked soo many questions), she was always happy to help. Her service was amazing! I only gave 4*s because my interaction with the branch Manager wasnt as positive, I wasnt soo satisfied with his communication skills to me as a first time buyer. Overall I am very happy and thank you to the team and all the best. Thahrima
.Thahrima · 6 April 2023
★★★★★ 5/5
GoogleFantastic service throughout the sale of my property. Good communication skill and extremely efficient. I had a buyer within two weeks of asking them to sell my home. Previously my property was with another estate agent who didn’t come up with my expectations after being with them for 6/12.
Jill · 16 July 2025
Agent replied · 16 April 2026
Good afternoon Jill,
We're delighted to hear about your fantastic experience! Thank you for your kind words about our communication skills and efficiency in securing a buyer quickly.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotI would like to express my deep gratitude to the staff of the Cubitt&West agency
I would like to express my deep gratitude to the staff of the Cubitt&West agency, in particular, Paige White, for the high-quality, caring and fast support of the property at home. I am Ukrainian and this is my first time renting a property in the UK. Of course, I was worried, knowing that many difficulties could arise. My fears were in vain. The staff of the Cubitt&West treated us with respect, understanding and provided all possible assistance.We booked a viewing of the house in early April and Paige greeted us warmly and did a great job of introducing us to the house. We received a lot of help with the rental process, all of our questions were answered by email and phone calls very quickly, and they helped us fill out all the proper forms and get vetted. Paige handed us the keys in front of the house and showed us all the important aspects for running the property. We are now happy tenants! Thank you for your professionalism, care and further support. Glad we are renting with you!I highly recommend Cubitt&West and Paige White when you are going to rent or buy a property. Uliana Babii
Uliana · 24 April 2024
Agent replied · 10 June 2024
Good Morning,Thanks for leaving us such a detailed review. I'm really pleased to hear that we could take the stress out of finding a property to rent in the UK, and help to answer your queries in a timely manner. I'll pass your thanks on to Paige.Warm regards, Branch Manager
★★★★★ 5/5
TrustpilotGreat team!
I’ve had a fantastic experience with Cubitt and Wast. Dan went out of his way to notify me as soon as appropriate properties were available. He was so helpful and friendly and made finding the right property as smooth as possible. Absolutely brilliant team!
Francesca · 24 July 2023
Agent replied · 10 June 2024
Hi Francesca,Thank you for leaving a review! We're delighted to hear about your fantastic experience with our team and how Dan in particular has been able to make your property search as smooth as possible.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCubitt & West are the Best
Cubitt & West are very professional and efficient. We were kept fully informed throughout the process. The company is proactive and progressive. Their app allowed 24 hour access with updates of the sale and the app was very user friendly. If you are selling your house Cubitt & West are the agents to use.
Ros · 21 March 2026
★★★★★ 5/5
TrustpilotIn in time for Christmas
A massive thank you to the Cubitt & West team. Richard Clarke & the team were wonderfully supportive in helping us get things right and find a buyer.I also can’t thank Julie Bramble enough for keeping on top of my constant stream of emails and calls, and chasing down all parties to ensure we got into our lovely new home for Christmas.Thank you all
James · 18 December 2020
Agent replied · 24 August 2024
Good morning James,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Richard & Julie - I will be sure to pass your comments along. Merry Christmas!Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAn easy process from start to finish
An easy process from start to finish! Super easy process with friendly staff who were more than happy to help wherever they could. I was able to get the keys to my flat faster than expected and had no issues along the way.Dan Nouari was always quick to respond to emails, happy to arrange second viewings and speed the process along.Would definitely recommend
Chandler · 8 March 2021
Agent replied · 13 June 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotMaddison and Robin were extremely…
Maddison and Robin were extremely helpful when we sold our house and kept us fully informed of what was happening. Once we had a buyer Julie was also very good and again kept us fully informed of the process. Would definitely recommend Cubitt and West
MRS · 18 June 2023
Agent replied · 10 June 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddison, Robin & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotExceptionally attentive and helpful
Abbie was exceptionally attentive, knowledgeable and helpful throughout the process of appointing a tenant. I can highly recommend my experience of Cubitt & West thus far!
Anthony · 1 August 2024
Agent replied · 24 August 2024
Good Morning Anthony,Thanks for your review, we're delighted you're happy with our service. We'll pass on your kind words and recommendation to Abbie and the team.Thanks again,Cubitt & West
★★★★★ 4/5
TrustpilotHighly recommend
I had previously purchased a flat through Cubitt & West (Southsea) so when it came to selling our house they were the obvious choice after a positive experience first time round. They were always very communicative and Julie was instrumental in liaising between all parties to ensure we reached a completion date.
Beth · 9 October 2022
Agent replied · 11 June 2024
Good afternoon Beth,Thank-you for the kind words about the Southsea office of Cubitt & West and Julie, our Senior Sales Progressor. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
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