5/5
Tracey Hickford is the star of the show for scottfraser - well done.
Trusted Agent profile · East Oxford
★★★★★
477 reviews across 2 platforms
267 Cowley Road, East Oxford, OX4 1XQ
Scottfraser's office in East Oxford, at 267 Cowley Road, is rated 4.2 out of 5 across 477 reviews on two platforms, including 294 Google reviews rated 4.6.
Every review we hold for the East Oxford office, from every platform, shown as written. First names only.
5/5
Tracey Hickford is the star of the show for scottfraser - well done.
5/5
Edward and Oliver have restored my faith in estate agents. They were extremely professional, on top of their game, helpful, kept me informed and I felt that they were working for me in both securing a buyer and the best price. They are by far and away the best estate agents I have ever dealt with in Oxford and would highly recommend them.
5/5
I have been nothing but impressed with Scott Fraser since I've started letting out my property with them18 months ago. Everyone I've dealt with has been professional and friendly, and they stay in regular contact to discuss various aspects of the tenancy, without being too pushy. I have highly recommended them in the past and will continue to do so in the future.
5/5
Edward was reliable and contactable, aware of all developments, polite and knowledgeable. Would recommend.
5/5
Oliver and Edward are living proof that not all estate agents are bad. They were totally professional and proactive throughout our lengthy sale. We were always kept well informed and they carried out every promise pledged. I would not hesitate to recommend their service. I would definitely use them again, however I have promised my wife that we are NEVER moving again!
1/5
It is the worst agency in the UK
It is the worst agency in the UK, I asked about some houses and they told me that they would send me the virtual tour, a week has already passed and they never answer the messages, calls, absolutely nothing!!!!everything is false, do not trust them!!!!It's a total waste of time.
5/5
I and my husband just got an apartment from scottfraser after many months of chasing other property agencies They were fast,quick and professional Anna Barry the branch and other staff made the whole process quick and easy for us We are glad for their help
5/5
I have worked with Jo Channon for many years and we make a great team together. She has looked after my properties with great professionalism and has always kept me well informed with any maintenance matters. I have no hesitation in giving her 100% rating!
5/5
Ellie did an excellent job handling my…
Ellie did an excellent job handling my sale, highly recommended.
Dear PaulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I was in contact with four different agencies in Oxford while searching for an apartment to rent, and the job that Alfie Hester from Scott Fraser has done for us was a cut above the rest of them. Very well organised, professional and in a timely fashion.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I just sold my house through these guys. Great team. They have the patience of rocks. Responsible, perceptive, knowledgeable, straightforward and Good Fun.
5/5
Scott Fraser were very helpful in helping us find the right property.
5/5
Excellent Customer Service
I started the journey with Marc through word of mouth from another seller i know and after those initial intro's i was passed on to Ellie who was excellent throughout right until completion. Much appreciated to all involved
1/5
A struggle to deal with.
Dear Philip Holland, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
We sold our house with Scott Fraser and recommend them unreservedly. They were so attentive and helpful and made the process as stress-free as possible.
5/5
Maintenance
This review is from a maintenance perspective. Our new property manager, Mark, delivered an efficient service in resolving our boiler repair issue.
1/5
No response
Contacted about multiple listings...they never ever respond.
Dear Marsha Greene,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
Had great help from Abbie who always called back and returned emails promptly. Even came to meet me in person during a follow-up visit to our vendor.
5/5
Very impressed with Ed and Lara at Scott Fraser in helping to sell my house. Felt they provided a professional, friendly and compassionate service. They had their eye on proceedings and kept me informed as things progressed giving a nudge where needed to keep on track! Thank you both for all your help and support..
5/5
Fantastic experience as a tenant
Fantastic experience as a tenant, good communication and smooth process
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Very professional.
Very professional and always communicates whats happening.
Dear Lisa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Excellent service..
Excellent service... Thank u so much 😍...
Dear Aswathy,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I have made my rental contract with Scott Fraser Letting & Estate and have been very satisfied with their service. Harriet worked professionally and communicated with me very efficiently. The whole procedure for the contract went very smooth, in my point of view. Recommended.
5/5
Scott Fraser are managing our property. We got the initial visit from Amy Waller, and she was professional, helpful and warm. It was nice to speak to someone without the *BS*! We felt in very good hands throughout and everyone at the team has been lovely and helpful.
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