Trusted Agent profile · East Ham, London
Verified
★★★★★
137 reviews across 3 platforms
196 High St North, East Ham, London, E6 2JA
Aston Fox's office in East Ham, London, at 196 High St North, is rated 3.7 out of 5 across 137 reviews on three platforms, including 135 Google reviews rated 3.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Selling your home with Aston Fox? Aston Fox treats each property as unique, as do our clients. Apartments and houses even within the same development or on the same road have their own individual features or style that tells a story. Our goal is to assess the correct marketing value of your home or investment. Our friendly and courteous staff have extensive experience and a broad knowledge of Newham, so they are able help you find the most suitable property in the best area for you. During the valuation, our highly trained member of staff will evaluate all the key features and benefits of your home. Measurements will be taken to establish room sizes and give a better understanding of the complexity of your home, from this, along with years of market knowledge and current comparable information; our valuer will be able to make a precise and positive valuation of your home. At this point you will be given a full break down and talk about all the costs, ideas and options that could affect you, so that you are able to make a fully informed decision in regards to your home. So Yes I’m going to use Aston Fox, what happens next? Upon making your decision to use Aston Fox our highly trained member of staff will re-visit your property and convene the marketing process. At this point, high quality, professional digital photographs will be taken and all the relevant paperwork and terms and conditions will be explained and discussed with you. A state of the art floor plan and Energy Performance Certificate (EPC) will be ordered if you have chosen this option through Aston Fox. We will agree a comprehensive strategy which will give you the best options to achieve the maximum value for your home! During the marketing process, our team will keep you informed of all movements, interest and feedback that concern your home. Once offers are received on your property, they will be negotiated by a senior person within the office who has the experience and knowledge to negotiate you the highest possible price. We will provide a professional and honest opinion for you and act in your best interest at all times. Letting or Looking to rent? At Aston Fox we recognise that you as our client wish to receive the best possible rent from the best possible tenant. Whilst letting is similar to selling your house or apartment, in that we will highlight its best features in a positive way, a prospective tenant will look at your property from a slightly different angle. Tenants are looking for a short to medium term home, usually to focus around a new place of work or a change in family circumstances. There is an emphasis on the smaller details, such as, who lives in the building and the mix of age groups, through to where is the closest station and supermarket. Our lettings team keep a careful eye on current trends, new developments within an area, transport links and proximity of your property to restaurants, bars and shops. We will give you an opinion based on all of the above and the current demand for properties like yours. Our aim is to find the right price to commence our marketing strategy in order to successfully let your property within the shortest time frame possible. Letting your property can be affected by external factors and we will advise you of changes in the market as soon as we become aware of them.
Every review we hold for the East Ham office, from every platform, shown as written. First names only.
1/5
GoogleTheir fee for renting are excruciating! High, unreasonable, cannot wait until the new legislation make it illegal. How clever of you to write your own, fake,5 star reviews! People are not as dimwitted as you would want them to be!
Thank you for your review. We are sorry that you went through this. Aston Fox is now under new management and ownership, so this will not happen again. Kind Regards Aston Fox
1/5
GoogleThese crooks charge a fee to buyers purchasing property. As if buying a property isn't stressful and expensive enough we have to deal with scam artists like this. The sooner they shut down this racket the better
Thank you for your review. We are sorry that you went through this. Aston Fox is now under new management and ownership, so this will not happen again. Kind Regards Aston Fox
1/5
GoogleTheir fee for renting are excruciating! High, unreasonable, cannot wait until the new legislation make it illegal. How clever of you to write your own, fake,5 star reviews! People are not as dimwitted as you would want them to be!
Thank you for your review. We are sorry that you went through this. Aston Fox is now under new management and ownership, so this will not happen again. Kind Regards Aston Fox
5/5
GoogleWe went with Aston Fox after having 4 valuations ,as my husband in particular believed in Mathew Sayer ,he came personally to our home and from then on he and his entire team worked with us in this difficult time to get our home sold. …
1/5
GoogleReal scam artists! First they tell you it’s a blind auction and then they call you to tell you someone had already offered above the asking price, so you have to increase your offer if you want the property. On top of that they also charge a fee to buyers purchasing property. I mean who does that?! I don’t recommend them at all.
5/5
Googlesorry its taken a while for me to do this Chris/Matthew. Were all settled in the new home now so didn't want your work going without a massive thank you from me and my wife for the extreme efforts you both went to in order to make the purchase work for me, I will look to be back using Aston Fox in the future
1/5
GoogleHonestly wouldn't recommend them or any of the services they provide(especially for renting/letting), An employee,Matthew, isn't professional I would go to a different establishment as there's plenty around. Extremely rude borderline aggressive.
Thank you for your review. We are sorry that you went through this. Aston Fox is now under new management and ownership, so this will not happen again. Kind Regards Aston Fox
1/5
GoogleTerrible experience for FTB. Attempt to bully you into using their lawyers which is triple the price. Make deals fall through without even giving you a call to explain. Anyone looking for a decent experience, please keep clear of these guys.
5/5
GoogleFrom the initial meeting with Matthew, to the viewings and the sale process everyone I dealt with at Aston Fox was friendly, helpful and professional. I was kept updated throughout the viewings and then the sale process ensuring it was …
1/5
GoogleThis real estate agent deserves 0 stars. Scam artist. Avoid at all cost. Beware !! Don’t waste your time!
Thank you for your comments. You'll be delighted to hear that we are under new ownership, so hopefully would be a better experience should we be able to assist in the future. Thanks, Aston Fox
5/5
Googlesold a house in Barking with this office, was a pleasure to deal with each and everyone of the staff there, very friendly and welcoming. Not the cheapest agent to use but I can see why with the quality of their work and the house price they achieved for me. Will use Aston Fox again in the future when buying or selling.
5/5
GoogleAbsolutely delighted with my recent house purchase through Aston Fox. The service provided was first class and all the staff were extremely helpful and courteous. Special thanks goes to Corinne who kept us informed thoughout the sales process which became a little lengthy but her hard work and dedication ensured the sale was completed to our requirement. I would recommened the service to anyone !
1/5
GoogleThey are frauds. I am trying to get my deposit back from last 3 months but they make silly excuses all the time. Everybody have a different story all the time, I call them to inquire. I have left the rented property already 3 months ago but still waiting for deposit money. Please everybody be careful when you contact them to get a rented property.
5/5
Googlevery happy with how the sale of my home went, form being a retired estate agent I know how some agents can be so I was a little anxious but form start to finish the process was a breeze buyer was very efficient and was happy to give aston fox the business and would recommend to any one looking to sell.
5/5
Google5 star agency, thank you Adrian for your efforts
5/5
Googlevery helpful in helping us complete on our first home, excited to say we are now home owners! we would like to say a special thank you to bill for helping us find somewhere so special we had been looking for roughly 6 weeks when he manage to find the one! a very polite and professional team!
5/5
Googleextremely happy with the service provided by the Aston fox team, Adrian specifically found us a lovely property in great condition all ready in time for the stamp duty change. He has really looked after us and we are very grateful for all the time and efforts put into it. All the best for the future.
5/5
Googlehappy with the service provided. Adrian initially offered me a few properties and got me out to see one that wasn't really what I was looking for but the moment I stepped through the door I feel in love. the sale went through fairly smoothly my first sale and hopefully wont be my last
5/5
GoogleAston have found a tenant for my property in October and since it went on the market Chris found a wonderful young family within two days and I had them moved into the house within 2 weeks. Very happy with this agents prompt work ethic. Matt negotiated a very fair rent too...
5/5
GoogleI just bought a house through Aston Fox and have to say they were fantastic . My offer was accepted and we had it completed within 6 weeks . Thanks to the team for always being on the other end of the phone and dealing with all the problems that arise when buying a property .
5/5
GoogleI am impressed with the professionalism shown through out the sale and timely information supplied regarding interested parties and kept us on the loop. Can’t praise them high enough. …
1/5
GoogleThese idiots are putting up phantom 'Sold' signs on property railings up and down Romford Rd in Forest Gate. I've asked them to remove the sign from Malcolm Court railings on the corner with Atherton Rd Of course they've done nothing. Anti social behaviour from a bunch of scum bags.
5/5
GoogleChristopher and Matthew sold my mothers house for us in a rapid amount of time this winter even though a lot of the other agents I saw previously were telling me this time of the year was quiet, very hard working and professional team of staff,
1/5
GoogleTerrible customer service and rude staff.
Thank you for your review. We are sorry that you went through this. Aston Fox is now under new management and ownership, so this will not happen again. Kind Regards Aston Fox
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Aston Fox's East Ham office has 137 reviews across three platforms: 135 on Google, 1 on Facebook, 1 on View Agents.
Aston Fox East Ham is rated 3.7 out of 5 across all 137 reviews, and 3.7 out of 5 on Google from 135 reviews.
Aston Fox East Ham, 196 High St North, East Ham, London, E6 2JA.
