5/5
TrustpilotHeidi and the team at the Ashington…
Heidi and the team at the Ashington brach were absolutely brilliant!Thank you so much for getting us the house of our dreams!!!
Trusted Agent profile · East Grinstead
Cubitt & West East Grinstead reviews
★★★★★
1,987 reviews across 2 platforms
Whitehall Parade, London Road, East Grinstead, RH19 1AP, RH19 1AP
Part of Cubitt and West, see every office.
Cubitt & West's office in East Grinstead, at Whitehall Parade, is rated 4.7 out of 5 across 1,987 reviews on two platforms, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommend southsea branch
Julie, Samara & Andrew pulled out all the stops to find me a suitable buyer. Their advise was invaluable but also realistic every step of the process. Great communication and regular updates.
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the the Southsea office and in particular Andy, Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotRoom Letting
Becky has managed to get me a room in a very nice property in a short time. She has been very kind and helpful. I am very happy with the service I have received from Cubitt &West.
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about our Portsmouth Lettings team. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotChris has been more then helpful
Chris has been more then helpful. Great service and making it easy to move into our new home.
5/5
TrustpilotHelpful agent
We found them friendly & very helpful always available to answer any questions we had. They kept us informed of the progress & would recommend them to family & friends looking in this area. The best experience we have had with an estate agent.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
4/5
TrustpilotAbbie was awesome...it needed to be…
Abbie was awesome...it needed to be sorted quickly...and she went the extra mile.Thank You.
5/5
TrustpilotBrilliant service and friendly, helpful team.
The team at Cubitt and West went above and beyond the call of duty to ensure a smooth process for an extremely complicated chain. Anne-Marie and Kerrie-Ann in particular were outstanding. Whenever I called, there was someone able to answer my questions without needing to wait for a call back, which was enormously helpful.
Agent replied · 23 October 2024
Dear Susie, I am pleased to hear how happy you have been following your recent experience with our Cranleigh branch. Thank you for taking the time in providing a review. I know Anne Marie and Kerry-Ann pride themselves on the service they provide and were delighted to read your kind words. Kind Regards, Chris Nathan Regional Managing Director Cubitt & West
5/5
TrustpilotI have used Cubitt&West several times…
I have used Cubitt&West several times over the years and would like to thank the whole team at the Northend branch for selling Northend Ave, as well as Julie Bramble the sales chaser for keeping me updated through the whole process.
Agent replied · 23 October 2024
Good afternoon Luke,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Cubitt & West Fiveways. We had our property on the market with another agent for 6 months, we swapped to Cubitt & West and sold within the first month! They were friendly, professional and efficient. Would highly recommend.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotAden was very helpful with the viewing
Aden was very helpful with the viewing. Very Enthusiastic always smiling very patient. Good job
5/5
TrustpilotWe have had an amazing experience both…
We have had an amazing experience both buying and selling with the east grinstead branch. They have gone above and beyond for us and would highly recommend.
Agent replied · 23 October 2024
Hi Debbie,Thank you for leaving a review! It's great to hear how amazing your experience of both buying and selling a property with our East Grinstead team has been.Best wishes,Cubitt & West.
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish from Kurwahn Coote. He went above and beyond to ensure all my letting needs were met. I was particularly impressed with how he handled additional requirements that I needed for my property, such as arranging an EICR and an inventory.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotJulie - Senior Sales Progressor
Julie did her job beautifully, in gently but firmly pushing our sale forward. She explained clearly what was happening throughout the process, and gave frequent and accurate updates, on progression of the sales process.
Agent replied · 23 October 2024
Good afternoon,Thank-you for the kind words about our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotI want to acknowledge the brilliant…
I want to acknowledge the brilliant help and support I received from Andrew McLaughlin (Southsea) in dealing with the property of my late brother-in-law,Professional and courteousKept up to date at every step of the process by email/phone.Excellent Service.
Agent replied · 23 October 2024
Good afternoon Kris,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andrew. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExcellent company with excellent…
Excellent company with excellent service
5/5
TrustpilotEasy and efficient in all areas
A fantastic, easy and efficient service from start to finish.As well as dealing with the sale, I used their in house mortgage advisor and solicitors to get a speedy service for my first flat.Thanks to the entire team.
Agent replied · 23 October 2024
Dear LucaThank you for posting a positive review of your experience with the Reigate branch of Cubitt & West. They will be pleased to read your comments.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotStephanie Pullen has been fantastic in…
Stephanie Pullen has been fantastic in managing my property, would highly recommend her!
4/5
TrustpilotBuying and selling.
Overall, considering the time of our move, which included both sale & purchase, Cubitt & West managed to coordinate things rather well. Initially, communication was a bit "hit & miss" but, once we got to the conveyancing stage it was much improved.
Agent replied · 23 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotGreat experience from start to finish…
Great experience from start to finish very accommodating with all our requirements and kept us updated throughout the whole process
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and accommodating they've been with your requirements.Best wishes,Cubitt & West.
5/5
TrustpilotWhat an amazing team at the Southsea branch
What an amazing team Maddison, Martha, Angel and Amelia are at Cubitt & West, Southsea. Professional and on the ball throughout marketing and selling our house. Communication was brilliant and they went over and above my expectations - very efficient. Thank you ladies!!
Agent replied · 23 October 2024
Good morning,Thank-you for your kinds words about the Southsea office of Cubitt & West and in particular Maddie, Martha, Angel & Amelia - I will be sure to pass your comments along and I wish you every happiness for the future.Kind regards,Neil PiperOperations Director
5/5
TrustpilotWhilst looking for our new home…
Whilst looking for our new forever home Cubitt & West were very helpful. Maddison & Nicola have great communication skills always keeping us up to date on all new listing that met our requirements which meant we did not waste time looking at properties that weren’t for us.
5/5
TrustpilotGreat communication
Great communication. Team advised me on how to manage the sell in order to get the right buyer for the quick sale I needed so as not to lose the property I wanted.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotWow!
Wow! What an amazing experience with our purchase! Special thanks to samara and Yasmin for all of the support and communication! 5*
Agent replied · 23 October 2024
Hi Martin,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how supportive they were throughout.Best wishes,Cubitt & West.
5/5
GoogleVery friendly, professional and thorough service from Cailean in sales, assisting my mother with purchasing a property. Very approachable and keen to assist, good communication and no horrible hard sell. Would definitely recommend!PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Dear Kathryn, It is great to hear about your experience with Cailean at our East Grinstead branch. He loves providing the best possible service to customers and was delighted to receive such positive feedback. Best regards, Becky Jennings Operations Director, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cubitt & West East Grinstead
Has Cubitt & West won any awards?
Yes. Cubitt & West East Grinstead won Trusted Agent in The Trusted Agent 2026 awards.
