Trusted Agent profile · East Grinstead

Connells East Grinstead reviews

4.6

★★★★★ Excellent

127 reviews across 2 platforms

90 London Road, East Grinstead, RH19 1EP

Connells's office in East Grinstead, at 90 London Road, is rated 4.6 out of 5 across 127 reviews on two platforms, including 126 Google reviews rated 4.6.

Google logo

4.6 / 5

126

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

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Reviews

Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.

5/5

Google

I had a good experience with Connells, speedy and efficient service provided by Jenny Green.

Heather · 15 June 2018

Agent replied · 13 June 2024

Hello Heather, thank you so much for your five-star review of our Connells East Grinstead branch. We are really happy that you were impressed with our service and we will pass forward your feedback to Jenny and the team who will be happy to help if you ever require any of our services in the future.

4/5

Google

Rating only, no written review.

Julie · 7 October 2026

Agent replied · 11 October 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

The process of selling the property was efficiently handled by Connells and the time from going onto the market to the sale completion day was very quick. Connells in East Grinstead could not have been more helpful.

Bernard · 14 June 2020

5/5

Google

Amazing team 5 stars all round after having a horrific time with cubit and west

Susan · 14 June 2023

5/5

Google

We were very pleased with the service provided by the team at Connells right through the hole processPositiveQuality, Professionalism

Timothy · 14 June 2022

5/5

Google

Fantastic & friendly staff, nothing was too much trouble for them, got the house sold quickly and easily!

P · 14 June 2022

1/5

Google

Terrible letting agents. Slow to react, literally waited 18 months to get a gate fixed. Didn't follow procedure. Never brought any issues to our attention during "quarterly" inspections. Do not use

Daniel · 15 June 2017

5/5

Google

Really professional and friendly.

John · 18 June 2023

5/5

Google

Professional and courteous service

Andy · 14 June 2023

5/5

Google

Exceptional service. Richard and Rob did an incredible job getting our sale to exchange after we had faced challenge after challenge resulting in continuous delays. Massive thanks.

Paul · 15 June 2019

5/5

Google

Highly recommend Connells East Grinstead, they provided a flawless professional service.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 14 June 2022

5/5

Google

Very pleased with the service provided by Connells when selling my flat.PositiveResponsiveness, Professionalism

Gillian · 14 June 2022

5/5

Google

Great experience buying a house with Connells. Tina worked tirelessly to chase all parties and was very communicative.

Alex · 14 June 2020

4/5

Google

Needed a new smoke alarm and Jody Collins at Connells organised this in a timely fashion. All resolved!

Jon · 15 June 2019

4/5

Google

They have been very friendly and helpful throughout my contact with them.

John · 14 June 2020

2/5

Google

Rating only, no written review.

Rosalind · 16 October 2025

Agent replied · 16 April 2026

We appreciate the feedback. Please email us at complianceresidential@connells.co.uk as we’d like the chance to understand what happened.

5/5

Google

Great service from Lesley and Jo. Will be recommending

Phillipa · 15 June 2019

5/5

Google

Rating only, no written review.

Nathan · 8 June 2025

Agent replied · 11 October 2026

We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!

5/5

Google

Thanks for all your help Rob

Nick · 15 June 2019

5/5

Google

Rating only, no written review.

Chris · 16 May 2025

Agent replied · 11 October 2026

We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!

1/5

Google

Rating only, no written review.

Michael · 14 March 2024

Agent replied · 13 June 2024

Hello Michael Willicombe, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jus · 14 March 2024

Agent replied · 13 June 2024

Jus Moles thank you for your 5* review.

5/5

Google

Rating only, no written review.

Patrick · 14 June 2023

1/5

Google

Rating only, no written review.

Epic · 14 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviewsLeave Connells a review

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