5/5
Alexia was great! She was super fast and responsive. We’re happy with our flat that we signed for. Highly recommend!
Agent replied · 13 April 2026
Thank you for sharing your experience with Alexia.

Trusted Agent profile · East Finchley · Greater London
Verified
★★★★★
540 reviews across 2 platforms
146 High Road, East Finchley, Greater London, N2 9ED
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in East Finchley, Greater London, at 146 High Road, is rated 4.7 out of 5 across 540 reviews on two platforms, including 529 Google reviews rated 4.7.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Many thanks to Ben Alcock for speedily and efficiently dealing with a number of difficult issues arising during the process of the transaction, now completed.Read all 4 from buyers
Both Ben Alcock and Michael Izzi are a credit to your company and have been a pleasure to deal with throughout this process. They are helpful, knowledgeable and ...Read all 2 from landlords
Ben Alcock is a superstar that has helped me to now close a deal on my 4th commercial property rental for my dry cleaning business. Always on the ball and does ...Read all 3 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Every review we hold for the East Finchley office, from every platform, shown as written. First names only.
5/5
Alexia was great! She was super fast and responsive. We’re happy with our flat that we signed for. Highly recommend!
Thank you for sharing your experience with Alexia.
5/5
Couldn’t possibly ask for a more experience with Martin Gerrard East Finchley! A special thank you to Sophie & Amelia who made the process flawless.
We are honored to hear about your flawless experience! Thank you for recognising Sophie & Amelia's excellent work.
5/5
I had a great experience with Sophie. She was very helpful, professional, and friendly throughout the process. She took the time to answer my questions and made everything much easier. Thank you so much for your support and time, Sophie. Highly recommended!
Thank you for your review, Ela. We are thrilled to hear about your positive experience with Sophie at Martyn Gerrard East Finchley. Your feedback is greatly appreciated.
5/5
Sophie and team have been tremendously helpful with finding new tenants for my property and giving great advice. Brilliant service all round.
We are ecstatic to hear Sophie and team provided brilliant service finding tenants and great advice. Thank you for sharing!
5/5
Good communication, helpful with referencing process, friendly. Thanks Wayne & Alexia
Your feedback is incredibly valuable. We're glad to hear you had a positive experience with our team. Thank you for reaching out.
5/5
We received such an outstanding service by Ralph and Alexia. In our letting process they have always been so kind and proficient providing us all the necessary information and answering clearly to all our questions. They made the process so easy and we always felt supported and lucky to deal with them. Thank you very much for your professionalism.
Thank you for your positive feedback, Lorenzo. We are thrilled to hear about your outstanding experience with Ralph and Alexia.
4/5
Sophie was helpful in my two viewings - very straightforward and honest about the properties and willing to answer questions.
We are delighted to hear Sophie provided straightforward, honest service during your viewings. Thank you for recognising her helpfulness.
5/5
Sophie was amazing to work with, super helpful, friendly, and always polite. She made everything easy and stress-free. Highly recommend!
Thank you for taking the time to share your experience with Sophie. We're thrilled she made everything stress free for you!
3/5
Had a viewing with Sophie on the weekend for a flat I was really excited about, and I was really let down by her attitude, she was cold and disinterested, didn’t smile once, just appeared bored and annoyed she had to be there. Granted maybe she was having a really bad day or something but it made things really awkward and I just wanted to get out of the flat asap! 3 stars only because Josh was fab over the phone prior to the viewing.
Dear Skylar, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
First time we’ve used Martyn Gerrard as an agent to rent out a property. Main point of contact has been Wayne Ellis. Communication has been great, process very thorough, with a can - do attitude throughout. The ‘support’ departments have been equally good.
We genuinely admire your positive feedback on our thorough process and great communication.
5/5
We had a really great experience renting through Martyn Gerrard with help from both Neah and Andrew. They were super and we’ve found a home we really love with their help.
We are happy to hear about your great experience renting through Martyn Gerrard with the help of Neah and Andrew. Thank you for sharing your positive feedback!
5/5
I had the pleasure of working with Sophie to find a flat, and I couldn't be happier with my experience. Sophie was extremely responsive and professional throughout the entire process. Thanks to Sophie's hard work and dedication, I was able to find the perfect flat that met all of my needs and I just made an offer. I hope that I will be able to get this one, but if not I hope that Sophie will help to find me another great option.
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
The rental market feels like a million hoops to jump through, especially as a group of recent graduates. But we felt so supported and taken care of with Irtan and Alexia. No question we asked was stupid and it felt like they really wanted to make this happen for us. We couldn't have asked for better help.
We're privileged to have been able to assist you in navigating the rental market. Thank you for your kind words.
5/5
Very fast and professional service. Amazing support especially big thank you to Alexia Andrew, Zahed.
5/5
I recently rented a flat through Martyn Gerrard, and I couldn't be happier with the experience. Sophie was our agent, and she was incredibly helpful and friendly throughout the entire process. From our initial viewing with her to the final steps, she remained our main point of contact and made everything seamless. What impressed me the most was how digital-friendly the entire process was. Almost everything was handled online, so there was minimal need to be physically present. The only in-person requirement was the ID scan, which could be conveniently done at any branch. The process was quick, clear, and efficient. Overall, it was a fantastic experience, and I highly recommend Martyn Gerrard to anyone looking to rent a property.
5/5
Hi We met Sophie from the agency and she was absolutely lovely and super helpful. A pleasure to deal with 😍 …
We're ecstatic to hear about your positive experience with Sophie. Thank you for sharing your feedback!
5/5
Faisal and Sophie delivered outstanding service in letting my home. Faisal supported me like a trusted advisor throughout the process and is a true asset to the company. The entire team is exceptionally helpful. I highly recommend Martyn Gerrard.
Thank you for recommending East Finchley team.
5/5
Outstanding service from Panikos and Sophie at Martyn Gerrard on re-letting one of my properties when the existing tenant decided to move out. I've worked with Martyn Gerrard for over 15 years now and am always impressed with not only how quickly they find new tenants when required but also the quality of tenants. I'd definitely recommend Martyn Gerrard to Landlords looking to rent properties, the end to end service is outstanding and they make sure that both the landlord and the tenants receive a high standard of service. Martyn Gerrard value the importance of relationship management both with landlords and tenants. Their senior management team are always available whenever an issue arises and they work proactively to agree resolutions in the quickest possible timeframe. As a professional landlord the importance of this level of support from a managing agent partner is invaluable and is not underestimated or taken for granted. Thank you to Greg, Panikos, Sophie and the rest of the team at Martyn Gerrard, I look forward to doing business with you for many more years to come and expanding our relationship further.
5/5
Professional team, great and smooth process. Sophie was very helpful
Thank you for taking the time to share your experience. We're thrilled Sophie provided such helpful service throughout your smooth process.
5/5
Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Honestly, don’t bother with other agencies, just go straight to Martyn Gerrard.
5/5
We are currently in the process of renting a flat with Martyn Gerrard. I would like to say how attentive Sophie was in the process, very quick to respond to messages and helping us through it every step of the way. The referencing process was completed in a matter of a couple of days and everything was completed very quickly. Thanks
Dear Ollie, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
Don’t believe the old stories about estate agents! The team at MG East Finchley guided us through the selling process, gave sound advice regarding offers and strategy and kept us updated along the way. We are so grateful. So thank you, Sam, Andreas and Gabriella
Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience with us.
5/5
Sophie was fantastic, personable, clear on details and such a fantastic agent to work with. She remembered me from previous searches and proposed extra properties that I hadn’t seen that could meet criteria and took on feedback on the properties to find better ones and was a joy to deal with. She was supported in the closing process by a wonderful, welcoming and clear team (and systems that worked well too! A joy having been through other services’ systems…!) who facilitated schedules, made the process clear and painless and secured our property with ease. Thanks team! An estate agent I would recommend and use again!
5/5
Just move into a property these guys where managing and everything went very smoothly. Quick response’s and was handled accordingly. Alexia and Zoe where great!
We're utterly delighted to hear that your move went smoothly with us. Alexia and Zoe will be thrilled to hear your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Ir wrote: "Many thanks to Ben Alcock for speedily and efficiently dealing with a number of difficult issues arising during the process of the transaction, now completed."
3 reviews from tenants, rated 4.7 out of 5 on average. For example, Botan wrote: "Ben Alcock is a superstar that has helped me to now close a deal on my 4th commercial property rental for my dry cleaning business. Always on the ball and does ..."
Tell us what you need and we'll pass your enquiry to Martyn Gerrard Commercial and up to three other top-rated agents near East Finchley.