5/5
GoogleJenna is an exemplary agent. She helps fil in the gaps between solicitors and facilitated a smooth exchange to a complex and multi faceted transaction. I recommend her services to get the deal done, and correctly.
Trusted Agent profile · East Finchley · Greater London
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Martyn Gerrard Commercial reviews in East Finchley
★★★★★
542 reviews across 2 platforms
146 High Road, East Finchley, Greater London, N2 9ED
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in East Finchley, Greater London, at 146 High Road, is rated 4.7 out of 5 across 542 reviews on two platforms, including 531 Google reviews rated 4.7.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers4 reviews
Many thanks to Ben Alcock for speedily and efficiently dealing with a number of difficult issues arising during the process of the transaction, now completed.Read all 4 from buyers
Landlords2 reviews
Both Ben Alcock and Michael Izzi are a credit to your company and have been a pleasure to deal with throughout this process. They are helpful, knowledgeable and ...Read all 2 from landlords
Tenants3 reviews
Ben Alcock is a superstar that has helped me to now close a deal on my 4th commercial property rental for my dry cleaning business. Always on the ball and does ...Read all 3 from tenants
About Martyn Gerrard East Finchley
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the East Finchley office, from every platform, shown as written. First names only.
Google5/5
GoogleThanks Faysal from the East Finchley office for helping me to purchase my ideal property! Friendly and professional service throughout and great communication!
5/5
GoogleI would like to recommend this agency. Jack was very helpful during my whole renting process. He was quite reactive to different situations.
1/5
GoogleHorrendous experience with Sophie Wilkins. Changed my appointment twice and then proceeded to have an attitude at the viewings, you can tell she couldn’t be bothered to be there.
Agent replied · 30 July 2023
Dear Yiran. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience. If you would like to take this further, please contact us on ho@martyngerrard.co.uk and we would be happy to assist.
4/5
GoogleI dealt with Martyn Gerrard's services.Their East Finchley branch staff and especially Mohamed Laidi he was very professional and helpful. Thanks MG.
5/5
GoogleHad a great experience with Martyn Gerrard. Sergio was very good at getting things done in a timely manner and was very helpful and responsive with all our questions.PositiveResponsiveness, Professionalism
5/5
GoogleGreg Tsuman was outstanding with his empathy and professionalism,in dealing with a tragic and complex situation. Also Marc Brahams and the wholewhole letting team.i couldnt have had a better stressfree experince and am so grateful.
5/5
GoogleI have never had such a smooth, positive experience in finding/renting a property. Hussein was an absolutely fantastic letting agent, incredibly efficient, accommodating and flexible. If only this was the norm - great agency!
5/5
GoogleI would highly recommend John and the team at Martyn Gerrard. John replied to my queries quickly, and everything was handled with the utmost professionalism. A pleasure to deal with from start to finish.
5/5
GoogleThanks to Jenna Durand for ensuring that the buying process went smoothly - she was quick to respond to questions and regularly chased up on any outstanding issues.
5/5
GoogleMason has been super helpful and really quick to respond when emailing. He's making this whole process much less stressful!
5/5
GoogleOur house was sold by Jenna Durand at Martyn Gerrard: it's fair to say she has changed my view of estate agents! She was persistent and professional throughout what was a rather rocky sale process. Her knowledge of the structural features of terraced houses went way above and beyond what I would expect of an estate agent, and she was reassuring and calm at all times. Fantastic service, thank you againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFaysal was really helpful throughout the process and was very supportive. I felt he was keen to get me the best deal and always kept me updated.
5/5
GoogleSold with first viewing, great communication throughout selling procedure. Failsal went above and beyond in helping process going smoothly
5/5
GoogleDuring our search for a new home, we've been extremely pleased with the quality of service we've had from Lyle, at the Martyn Gerard Office, East Finchley. The level of communication has been effective, transparent and always to the point. Lyle always made an effort to go the extra yard in letting us now immediately if a suitable home, with our requirements, had came on the market - this has enabled us to move into a dream home in the right location. We're every happy.
5/5
GoogleJust sold our 4 bed house through Martyn Gerrard in East Finchley. While it wasn't an easy sale, the guys and girls at Martyn Gerrard dealt with the sale with efficiency and aplomb. At every stage, Chris/Ronak/Ray and Toby took their jobs very seriously and we genuinely felt like they all actually care and want to make sure we are happy and comfortable! I would often have calls with the team after hours which shows real dedication and passion for what they do. I feel that Estate Agents generally have a certain reputation but these guys break the mould in that regard. They go about their work with pride and honesty and I would therefore have no hesitation in recommending them to anyone wishing to buy or sell. Keep it up MG!
1/5
GoogleApplied to rent a 2 bed flat and the landlord absolutely loved to have me as a tenant, paid the holding deposit for around £350. Unfortunately the referencing company couldn't pass me after I jumped through several hoops to make it happen and Martin Gerrard just stole my money! I didn't back out of the deal last minute I wanted to move in so why take my deposit? I wrote long emails explaining my situation which they totally ignored. Absolutely disgusting people!! STEER CLEAR!!
1/5
GoogleDuring a lease extension they lost my money internally, even though my solicitor provided proof, they would not attend my calls or emails for 6 weeks. My solicitor said he had never dealt with a more unprofessional company, after finding my payment, they then held me to ransom over the xmas period to complete, when that didn't happen they added a £1000 charge! They sure have cured me of wanting to buy leasehold again. And not even an apology. I don't know how they sleep at night!
5/5
GoogleWe had an excellent experience with Martyn Gerrard in relation to the purchase of our house. Ronak was a very friendly and professional agent and made the whole experience much less stressful!
5/5
GoogleΜyself and my daughter dealt directly with Martyn Gerrard's services.Their East Finchley branch staff and especially their Sales Manager Ms Jenna Durand, excelled in providing professional service and advice of the highest calibre. We have been impressed with the punctuality displayed, continuous and tireless efforts and discreet handling in all matters throughout the marketing and until the successful conclusion of the sale of our property. Well done MG, Congratulations Jenna and Sales Team.
5/5
GoogleWould highly recommend Martyn Gerrard. Gerrard. Gabriella did such an excellent job and was so helpful throughout the entire process. She really did help calm down any nerves I had as a first time buyer!
5/5
GoogleVery professional and helpful agents. Lyle was very attentive and talked us through the whole process, and was always friendly and on hand for any questions we had. Would definitely recommend!
5/5
GoogleRenting through Martyn Gerrard has been super quick and easy. Sophie in particular has been extremely efficient and helpful, which has really simplified our renting process. Thanks!
Agent replied · 30 July 2023
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
1/5
GoogleI had a very disappointing experience with them as a buyer. I would say that they need to work on their transparency and business ethics
Agent replied · 30 July 2023
Good morning Mr Belal Thanks for bringing your experience to our attention. Your feedback is important as we need to know when we get things wrong so we can work to improve what we do. We'll look into your contact with us to understand what went wrong and learn how we can do things better in future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martyn Gerrard Commercial
What do buyers say about Martyn Gerrard Commercial?
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Ir wrote: "Many thanks to Ben Alcock for speedily and efficiently dealing with a number of difficult issues arising during the process of the transaction, now completed."
What do tenants say about Martyn Gerrard Commercial?
3 reviews from tenants, rated 4.7 out of 5 on average. For example, Botan wrote: "Ben Alcock is a superstar that has helped me to now close a deal on my 4th commercial property rental for my dry cleaning business. Always on the ball and does ..."
