Allen & Harris Bishopbriggs, Glasgow reviews in East Dunbartonshire

★★★★★ 5/5

Google

AK was there for us from start to finish through our first time buyer experience. He made the mortgage application process very easy, made sure we understood the process and was on hand whenever we had a question. Our application had a few ups and downs due to the chain and AK was always available to offer advise and support. A really brilliant service and I know i'll be getting good advice once my mortgage needs renewing. Thank you so much!

Nath · 24 October 2023

★★★★★ 5/5

Google

I sold my property with Allen and Harris, when I had started my sale they had told me about their finance advisor AK but at the time I had been talking to someone else who was already the second advisor I have been to with a different company. After a good few weeks of pulling my hair out and not understand why I couldn’t get a better deal or why I was limited to a lower amount, I called and asked if I could arrange a meeting with AK. It was the best decision I made. He is really knowledgeable in his field and is there to guide you through every step. He is great at explaining everything no matter how silly you think the question is, and replies to messages promptly. He gave me all the information I needed to make an informed choice on what mortgage would be the best deal for me. I felt no pressure at any point to agree to anything and he ensured I understood and was happy with things when I was at the stage of agreeing to things. I would definitely recommend selling through Allen and Harris and 100% ask to speak to AK. I wouldn’t be in the position I am today if I hadn’t spoken to him.

Jen · 24 October 2023

★★★★★ 5/5

Google

AK was exceptional at each and every step of the mortgage process. We had to wait for long time to get the repair works carried out at the property due to the pipe burst last December. AK was patient and considerate in getting the mortgage documentation ready when the house was all ready. He was always ahead of the process and top of the approvals. Thank you AK for all your support and keeping things moving at faster pace at every stage. It was pleasure working with you.

Praveen · 24 October 2023

★★★★★ 5/5

Google

Allen and Harris staff and AK especially have been amazing throughout this whole process. Me and my partner are first time buyers and really didn't know all too much about the process of even beginning to buy a house. AK knows his stuff and is so calm and collected through the process that it just put us both at ease. The communication that AK has with his clients is nothing I have ever experienced, he constantly kept in touch and helped us search for properties that he thought we might like, arranged the viewings and everything else moving forward. We really didn't need to do much the entire process thanks to AK, which has taken a lot of stress off of us and allowed us to just really enjoy the experience of buying our first home. Forever grateful for AK helping us find and secure our first home together.

Chloe · 24 October 2023

★★★★★ 5/5

Google

We had a protracted sale and buying process but AK was there every step of the way to help us with things we didn't know and chase things up for us when they got stuck. Couldn't recommend him enough, an excellent service.

Cameron · 26 February 2024

★★★★★ 1/5

Trustpilot

Spoke with Laura to ask for a home…

Spoke with Laura to ask for a home report which I have still not received. I think she really hates her job because every-time I’ve called and she’s answered the phone she sounds like she would rather not be there. I have actually changed my mind about even buying a house form Allen and Harris because if you let someone like that answer the phone with no motivation to help your customers then I can only imagine the service you must provide. My brother has called to enquire about another property and the same Laura answered the phone and he has also changed his mind about getting a property. So congratulations yous have lost out on 2 potential deals. Staff should not be hired if they don’t like their job.

Ruby · 20 September 2023

★★★★★ 1/5

Trustpilot

Saw a property yesterday in Broomlands…

Saw a property yesterday in Broomlands st paisley, agent who showed up was the most unprofessional person I have delt with. She wouldn't even come through the property with us. Claimed there was a "smell" inside. Wasn't sure how long property was on the market. Didn't give us a business card or information about property. She didn't even shake my hand or say goodbye. I didn't realise estate agents got paid to stay outside the property. She (Lauren) is definitely not a very good representative for your business.

Cairyn · 23 August 2023

★★★★★ 5/5

Google

We received fantastic service from AK from Allen & Harris when securing our mortgage. He was great from start to finish, always kept us well informed every step of the way, which was great for a worrier like me. He went above and beyond and we can't thank him enough. If you're looking to buy a new home I couldn't recommend him enough. Thanks AK!!!!!!

Jennifer · 24 October 2021

★★★★★ 5/5

Google

We used AK as our mortgage advisor as had been recommended by a friend to buy our first home- he couldn’t of been more helpful, always at the end of the phone and happy to meet with us to explain things thoroughly and in a way we could understand. He made the process much less stressful and we successfully got the first house we showed interest in! Very thankful for all his hard work and guidance throughout!

Amanda · 24 October 2023

★★★★★ 5/5

Google

First time buyer and chose AK as our mortgage advisor. He always kept us up to date on everything that was happening and talked us through the whole process. Highly recommend to everyone as he made the process of buying our flat straightforward.

Amy · 28 November 2023

★★★★★ 5/5

Google

Couldn’t thank AK enough, made everything so smooth and kept in touch always! Gave me a good understanding of a mortgage and speaks you through each step! Will definitely recommend to others! 😊 …

Sophie · 7 August 2025

★★★★★ 5/5

Trustpilot

Allan & Harris is great

Highly recommend Allan & Harris. The whole letting team is very professional. Both Harry and Kevin are very friendly, helpful and responsive. The whole process is very smooth.

MISS · 10 October 2023

★★★★★ 5/5

Google

The service and promptness you get from here is well above 5 stars. AK the mortgage advisor has been so great with every part of buying our house and very professional. They're team are alway happy to pick up the phone and help.

Mojo · 24 October 2023

★★★★★ 1/5

Trustpilot

Don't go ANYWHERE near this company

Currently trying to get back £11,000 despite my tenancy ending two weeks ago and ignoring all my requests for it to be returned. So stressful. SO unethical. I am furious with how I've been treated by this company.The worst renting experience I've ever had. My landlord is an abusive bully who mocks, insults and abuses me in emails with Allen & Harris copied in. She has been doing this for months. Allen & Harris seem to accept this behaviour and at no point have asked my landlord to speak to me politely, despite the fact that I flagged multiple times how much the bullying treatment was affecting me and mental health. Allen & Harris seem to view tenant bullying as acceptable. If you raise any issue about your tenancy, they like to remind you that they 'work for the landlord, not the tenant'. They are this brazen and this shameless. You really need to know your rights inside out when renting from these people as they will take advantage of you if they can. There's no human decency or ethics involved; it's all about money. I wouldn't recommend this company to anyone who is new to renting at all (tbf, I don't recommend them anyway).Personally, having been a landlord, I would never want my tenants to be mistreated and exploited and made unhappy on my behalf. I actually believe in being decent to people, not just extracting as much money as possible from them while subjecting them to misery.I terminated my tenancy early and I am still waiting for overpaid rent and my deposit back despite my tenancy ending two weeks ago. I've had to raise a dispute with the Tenancy Deposit Service as Allen & Harris refuse to return my deposit to me and are ignoring me and screening my calls. When I called them and got through, the moment I said who I was they went quiet. I could hear background noise but they simply decided not to converse with me! Utterly childish, unprofessional and appalling behaviour.Once these people have your funds, they DO NOT CARE. They will cause you as much stress as possible and they don't care about the impact on your mental health. The lack of engagement is staggering. Calls, emails, texts, all go ignored. They will push you to breaking point and then offer you a breadcrumb of communication. It is PATHETIC and the staff need to grow up. If they think they can treat people like this without consequence, they are wrong. The Property Ombudsman exists for a reason and I am making a formal complaint.This whole experience has been one of the most stressful, abusive and unpleasant I have ever had. I wish I had never ever picked up the phone to inquire about the property. The whole experience has been absolutely appalling. I truly can't believe how badly I've been treated. I am done with renting now. Allen & Harris have shown me just how exploitative, abusive and awful it can be. I'm fully done. Avoid.

Zoe · 13 June 2023

★★★★★ 5/5

Google

AK made life so easy for us as first time buyers. Only a call and text away whenever needed. Wants the best for his clients. Couldn’t recommend him enough! Thank you AK

SpireiteKirb · 26 May 2024

★★★★★ 5/5

Google

Went with AK as my mortgage advisor, he really helped me as I’m a first time buyer but his knowledge goes a long way and he really helped me with a great deal. I recommend anyone looking for help with their mortgage to get in touch with him as he really takes time to break everything down so you are not blindsided by anything. Very happy with my purchase and appreciate the service provided.

Jacqui · 24 October 2023

★★★★★ 5/5

Google

I would like to thank AK for his advice and help when purchasing my property. He explained all the steps and addressed our concerns. He always responded to messages and emails in a timely manner. Thank you AK 😊 …

ADELAIDE · 7 May 2025

★★★★★ 5/5

Google

From the first valuation visit to the hand over of the keys through lots of ups and downs the A&H team were brilliant. Nothing was too much bother patience and professionalism a plenty. Special thanks to Nicola and Lynn. Would definitely recommend. lan

Ian · 12 January 2022

★★★★★ 5/5

Google

Cannot recommend AK at Allen & Harris enough. For first time buyers we didn't know anything about the process but AK explained everything nice and simple for us and worked hard getting everything done for us in the background. Always available to pick up the phone or respond to an email instantly you cannot go wrong with picking AK.PositiveResponsiveness, Value

James · 24 October 2021

★★★★★ 2/5

Trustpilot

Very unprofessional

Very disappointed with my experience with this agent. Arranged to view a rental property in Farringdon. The first agent I spoke with over the phone was great, she was very helpful in arranging a date and time and follow up communication to confirm was spot on.On the day I dealt with a different agent who was very unprofessional. Firstly he was not there on time. He eventually arrived 15min late as the next person was also arriving for their viewing, no apologies or explanation given. While I was waiting I called the office twice and was told each time that he should be there and they’d message him. As I was about to leave to attend another viewing in the area his car pulled up.As the agent was late, I had very little time to view the property. To make matters worse, the agent had clearly not properly arranged access to the property for the viewing. The occupants were in, completely unaware that there would be viewings that day, and in the middle of packing their belongings ahead of their move. This meant that there was limited access to the flat, and it was difficult to judge it as a potential tenant.And once inside the property the agent seemed to be more of a shadow than anything useful. Nothing was said to try and showcase the good features of the property or about anything really. I asked a couple of questions and the occupants answered these rather than the agent. I also asked about the application process, the agent gave scant details and has not followed up with any useful information via email, text, phone call or business card as I have experienced through other ‘professional’ letting agencies.Before attending the viewing this was one of my favourite properties, and the property itself may be fine, but my brief experience with such an unprofessional person has tainted my view of this letting agent. It may be that this is a one off occurrence and maybe they do have other ‘professional’ staff, but this experience has put me off dealing with this company.To sum up: disorganised, unpunctual, poorly informed and completely unprofessional Avoid!!!

James · 21 March 2023

★★★★★ 1/5

Trustpilot

Don't use A & H as a landlord

They don't complete what they say they will complete and when they will complete it. I am disappointed with myself that I didn't just complete the process myself to find a tenant - It would have been less stressful than trying to manage the agents and filter through what information is actually truthful and correct.

Charmaine · 12 September 2024

★★★★★ 5/5

Trustpilot

Highly Recommend Ash Rooke!

My husband and I have had the pleasure of dealing with Ash Rooke, and I can’t recommend him enough. Since joining A&H, as Senior Lettings Coordinator in 2023, Ash has proven himself to be professional, approachable, and exceptionally skilled at managing our landlord and tenant relationships.

Liza · 23 January 2025

★★★★★ 5/5

Trustpilot

As a rule I do not normally do reviews

As a rule I do not normally do reviews: although in this case I’ll make an exception:Allen&Harris have been absolutely amazing after taking over as sole Agents the sale of my home I cannot not praise them enough From the time they picked up the baton from a wasteful fourteen weeks with a another agent “in days Allen&Harris had their sign for Sale up outside the door”, another couple of days passed and the photographer was at the house taking photos very professionally accomplished I cannot praise the whole team enough from Vicky’ who was at the helm and Melonie’ sales administrator and other team members the whole operation was as smooth as silkI was also introduced to a solicitor who handled my affairs on the conveyancing side with swiftness and professionalism taking a lot of the usual pressures out of my hands Every step of the sale was impressive keeping me notified every step of the way even notifying me of scheduled appointments to the house of interested viewers: not unusual you may think however they have the keys am I am on holiday. Further communication can be had via their Website whereby your able to keep up with up to date statusDon’t do the same as me and waste fourteen weeks choose “Allen&Harris”.

Doug · 16 January 2023

★★★★★ 1/5

Trustpilot

If I could leave a zero I would

If I could leave a zero I would. As a tenant I have had the worst experience with this company. No communication whatsoever. Arrived to my new home to discover a bulging ceiling from leak, condemned Boole so no heating during December, the property had not been cleaned so was foul smelling and the drain was severely blocked. I’ve reported all this to them and they still haven’t fixed the drain which has now resulted in the property flooding and causing damage to my appliances and wooden furniture. Phoned on Saturday morning as soon as I was able and was fobbed off. I have had no one to contact and been sat in my damp house with the squelching carpets and kitchen flooor all this for £800 a month. Bloody joke

Kelly · 16 January 2023