5/5
GoogleHighly recommend Emma at Allan & Harris Bishopbriggs . Emma kept in contact through every step and my house sold within the week . Couldn’t fault her at all .
Trusted Agent profile · East Dunbartonshire
Allen & Harris Bishopbriggs, Glasgow reviews in East Dunbartonshire
★★★★★
436 reviews across 2 platforms
108A Kirkintilloch Road, Glasgow, G64 2AB, East Dunbartonshire, G64 2AB
Allen & Harris's office in East Dunbartonshire, at 108A Kirkintilloch Road, is rated 3.7 out of 5 across 436 reviews on two platforms, including 214 Google reviews rated 4.9.
Reviews
Every review we hold for the East Dunbartonshire office, from every platform, shown as written. First names only.
Google5/5
TrustpilotKate n Katie were fabulous house sold first day
Kate n Katie were fabulous, exceeded all my expectations, house sold on first day with this stoke Gifford office in Bristol , also the recommended solicitor - Howells , agin outstanding.
1/5
TrustpilotAvoid Them!
Terrible people! They are very committed to make you miserable. They are shameless liars and the only thing they know from the word “responsibility” is how to avoid it.
1/5
TrustpilotVery Bad Experience
On Friday 29 April we went to Allen & Harris (A&H) to arrange the sale of our house and paid the required marketing fees. Over the weekend we changed our mind and went straight back to the branch at 10am on Monday 2 May (bank holiday) to cancel. We were told that “as nothing had happened yet (i.e. the photographer/surveyor were not arranged), we would be entitled to a full refund”. We spent the next 8-9 weeks trying to get our money back but were continually fobbed off with excuses and lies...the system is down…it should be paid soon…it should be in your account in a few days…it will take 3-5 working days…, none of which happened. Despite 12-15 emails some of which were not replied to, several phone calls and visits to the branch, the delay in paying this refund just got longer and longer. We asked for the contact details of a senior person with whom we could register a complaint but this was never provided. On Friday 17 June we contacted Resolver, an online consumer complaints company and raised our complaint through them. They emailed our complaint to A&H customer services department in Leighton Buzzard. (At no time did the branch inform us that such a place existed.) A member of staff from this department then started to communicate with us trying to resolve this issue by expediting the payment of our refund. This involved yet more emails and phone calls. However, even then on one occasion they did not call us back when promised. Eventually, on 28 June (58 days after we cancelled) we at last received our refund in our account. This whole fiasco proved to be very frustrating and stressful and if this is an example of A&H’s customer service, we are very glad that we changed our mind when we did and did not proceed with our sale. I will be relating this whole saga to as many people as possible to highlight the way we were treated and the ridiculous delay to payment of a refund which should have been accomplished in days as originally promised, not months. We would definitely NOT recommend this company to anyone.
1/5
TrustpilotNightmare experience. Don’t use their Pontcanna branch
I strongly recommend that you don’t use Allan and Harris’s Pontcanna branch.
5/5
TrustpilotCoped with the seller from hell
A&H had to deal with one of the most difficult, awkward and obtuse sellers ever, my ex-wife. Despite her offending most of the team, they stuck with it, through thick and thin, and pushed the sale over the line. They were always brilliant, friendly and professional with me. Big kudos to Charlotte and Michelle for putting up with the terrible treatment, you never gave up! Thank you so much!
1/5
TrustpilotAllen and Harris are a terrible company…
Allen and Harris are a terrible company - if how they treat their employees is anything to go by then people should avoid having any contact with them.
5/5
GoogleAk is an extremely competent and professional mortgage advisor. He offered me mortgage advice, various options, and went the extra mile when required. He ensured the process of buying a new home was as stress free for me as possible. I now have the most appropriate mortgage which suits my financial requirements. Highly recommended, thanks again Ak.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotAbove and beyond expectations
I could not recommend Allen and Harris, Clarkston highly enough to anyone swithering about who to sell their house with. The team in Allen and Harris have gone above and beyond my expectations. Attentitive, professional and friendly, I can't thank them enough for selling my house so quickly and the dedication they have shown towards my house sale. Thank you! If I move again, I'll have no doubt who to sell with.
5/5
GoogleCan’t rate AK highly enough for what he’s done for us, as first time buyers we didn’t have a clue about the whole process and AK was brilliant at guiding us through it as well as answering any questions we had at any time
5/5
GoogleAK was extremely helpful in the process of getting my first flat, he was always very prompt to answer any questions and very quick to get back with an answer. I’m very happy with the service and I will certainly use his services in the future again.
4/5
GoogleLynn and the other A+H staff were very helpful and professional during the course of my recent house sale. They were available to carry out viewings on the days when I could not. I had several offers withdrawn but the A+H always generated more viewings. They also recommended firm of solicitors who proved to be very efficient as well.
5/5
GoogleExcellent service staff welcoming and friendly always kept us up to date. Lynn and her team very supportive throughout the process, highly recommended.
5/5
GoogleI can not fault Lynn and the staff at Bishopbriggs at all. I was continually kept up to date with all developments and the sale of my flat could not have gone smoother ! An absolute pleasure to deal with, highly recommended.
Agent replied · 23 October 2024
Hello Kenny, Thank you for leaving our team with a 5-star review! Very glad to hear that we could help with the sale of your flat and keep the process as smooth as possible. We are always thrilled to hear someone would recommend our team and we will look forward to hopefully dealing with you in the future.
1/5
TrustpilotDo not use this company they are…
Do not use this company they are nothing but a bunch of cowboys. The team have not been helpful they are rude they lie
1/5
TrustpilotTerrible Service
When it comes to honoring commitments and customer service, Allen and Harris is the worst company to deal with. I've paid for my lease agreement but for the past 4days, it hasn't been treated. I've called more than 20times but no one is picking up. Seems they close by 12noon everyday now. Terrible Terrible bunch. Wouldn't recommend them.
5/5
GoogleRoss n Abbie are great sold my house less than a week being on the market they both kept in touch and updated me all the time Abbie sent text messages n emails with appointments for viewings and would recommend them 110 %
5/5
GoogleWe have recently sold and bought our new family home with Allen and Harris and the service from start to finish from AK was absolutely first class always professional and at the other end of the phone when we needed him.The service was so good we now class AK as a good family friend and would highly recommend his services to anyone.
5/5
GoogleAK was a huge help during our move, not only helping us organise a mortgage that suited our needs but also being incredibly prompt replying to the many, many queries we had along the way. Really cannot recommend Allen and Harris enough!
1/5
TrustpilotThey are scammers
They are scammers. We paid a holding fee for a property to move on the 12th. They told us no on the 10th and kept our money £279. It is clearly a tactic they use since agency fees are gone. You let people pay a holding fee then tell them no and keep their money.Please don’t go for them. Scammers
5/5
GoogleBeing a first time buyer I was very lucky having AK as my mortgage advisor. He explained the process to me & handled everything from there, he was always available to answer any questions. I cannot thank AK enough for his support/advice and I wouldn't hesitate to recommend AK.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs a first time buyer I didn't have a clue about how mortgages worked or how the process would unfold. thankfully I had AK as my Mortgage Advisor he took care of everything & was always available for any questions or queries that I had. Couldn't recommend the big fella highly enough made the whole process stress free.PositiveResponsiveness, Professionalism
5/5
GoogleWe just bought our first house with the help of AK. Fantastic experience, extremely helpful and made the whole thing very stress free. AK was always there if we needed anything. Highly Highly recommend. Thankyou AK Ellie and Brendan
5/5
GoogleLynn, Alice and the team did a great job helping us sell our home. Would highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Allen & Harris Bishopbriggs, Glasgow
How many reviews does Allen & Harris Bishopbriggs, Glasgow have?
Allen & Harris's East Dunbartonshire office has 436 reviews across two platforms: 214 on Google, 222 on Trustpilot (across the whole business).
What is Allen & Harris Bishopbriggs, Glasgow's rating?
Allen & Harris Bishopbriggs, Glasgow is rated 3.7 out of 5 across all 436 reviews, and 4.9 out of 5 on Google from 214 reviews.
Where is Allen & Harris's East Dunbartonshire office?
Allen & Harris Bishopbriggs, Glasgow, 108A Kirkintilloch Road, Glasgow, G64 2AB, East Dunbartonshire, G64 2AB.
