Trusted Agent profile · East Dunbartonshire
★★★★★
462 reviews across 2 platforms
108A Kirkintilloch Road, Glasgow, G64 2AB, East Dunbartonshire, G64 2AB
Allen & Harris's office in East Dunbartonshire, at 108A Kirkintilloch Road, is rated 3.8 out of 5 across 462 reviews on two platforms, including 240 Google reviews rated 4.9.
Every review we hold for the East Dunbartonshire office, from every platform, shown as written. First names only.
5/5
GoogleAK has been absolutely amazing since starting to look for my first home. He has explained everything to me and went above and beyond, answered all of my questions and has all round made finding my first home such a positive experience. Would not go with anyone else he just made everything so easy!❤️
Thank you for your wonderful 5* review and your kind words Megan Dunne. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotHarry from Allen and Harris
Harry from Allen and Harris, supported myself and my partner with our mortgage process and application. This included 3 x face to face appointments. During the appointments harry was very professional, friendly and approachable. Things we didn’t quite understand, being first time buyers, were explained in great depth. Not only did harry sort out the mortgage application, but also all the important insurance covers too. May I add, 10 days after our mortgage application was submitted, we had an email back to say it was accepted! Much quicker than what we thought the process would take! ☺️ thank you! We would definitely recommend
5/5
TrustpilotThoroughly recommend Allen and Harris
Thoroughly recommend Allen and Harris. Selling a house that was my grandparents and latterly my late parents was a difficult and emotional thing to do, coupled with me living a two hour drive away. The team were very kind, thoughtful. Kept me up to date and really went above and beyond, offering to get legal paperwork from their office to my solicitors for me. I would particularly mention James Lamb and Connor Sherman. I wouldn't hesitate to use Allen & Harris for buying or selling any property.
5/5
GoogleVery helpful, informative and efficient service from all at Allen and Harris when buying a property. Special thanks to AK who went above and beyond, being able to contact him even when he was on holiday put me at ease throughout the whole process.
Hi Andrew, Thank you for your 5* review! We're delighted to hear that you found our service helpful, informative, and efficient. Special thanks will be passed on to AK for going above and beyond to assist you. Best regards, Lucy, Customer Relations Team
5/5
GoogleAbsolutely first class service here from both David and AK. Extremely knowledgeable and helpful throughout the entire process from start to finish! Highly recommended
Thank you for your kind words! Providing exceptional service is our top priority and we're thrilled to hear we hit the mark for you. We appreciate your recommendation and look forward to working with you again in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleAllen & Harris offered a fantastic service and were helpful every step of the way. I used their mortgage advisor, AK and he couldn’t have been more helpful! As a first time buyer he really explained every step. Not to mention quick replies and quick turnarounds. Highly recommend Allen & Harris and AK.
Thank you for leaving us your superb 5* review and recommendation Anna. Best wishes, Lucy, Customer Relations.
5/5
GoogleFirst time buyer who was very nervous about buying a home, but was reassured by the team and their willingness to help me through out this process. I am a very happy buyer who would recommend that you contact the team and get the best price/deal on the market.
Thank you for your glowing recommendation and 5* review Joanne. Kind regards, Lucy, Customer Relations.
2/5
Trustpilotthe one in bristol never answer their…
the one in bristol never answer their phone for enquiries (it was end of january, maybe busy period?). Even if you leave your name + phone number twice, they do not give call back.
5/5
TrustpilotDealt with Allen & Harris
Dealt with Allen & Harris, Massive thanks to Sophie & Poppy who were amazing & went above and beyond.
5/5
GoogleWe worked with Apurve Kaushik to purchase our first house and it wouldn't have been possible without him. From taking special efforts to submit our application on time to advising at each and every step during the process, he went beyond what a mortgage advisor usually does. I would be grateful always to him for all the help.
1/5
TrustpilotAbsolute joke
Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.
5/5
GoogleHighly recommend Ak mortgage advisor who took care of everything start to finish, very knowledgeable always available for advice can't recommend enough. Ross and his team on the marketing side of things were fantastic and did an excellent job. Great service from Allen&Harris bishopbriggs branch.
5/5
GoogleBeing a first time buyer my partner & I had no clue where to start but we where very lucky having AK as our mortgage advisor. He explained the process to us & he handled everything from there, he was always available to answer any questions via phone or email. He was very friendly & kept our minds at ease. The whole process was so easy from start to finish. AK went over & above with the service he provided & I can not recommend him enough.PositiveResponsiveness, Quality, Professionalism, Value
Hi, thank you so much for the 5* review of our Allen and Harris branch! It's great to hear that the team have been helpful and friendly.
5/5
TrustpilotAllen and Harris - Pontcanna
Thank you Josh and team, very professional and time efficient no task was ever to difficult can’t recommend them enough.
1/5
TrustpilotAvoid company bit of a joke
Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property
5/5
TrustpilotExcellent experience ,staff liz ,Leanne…gd team work guys
Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x
1/5
TrustpilotUnreliable and untrustworthy.
Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.
1/5
TrustpilotAVOID at all costs
Absolutely shocking service from Senior Letting Negotiator and team, incompetent and useless.
5/5
TrustpilotI have rented through Allen and Harris…
I have rented through Allen and Harris for a while now and I must say I am very impressed with the service I'm provided when reporting issues. Ash had been very efficient, very personable yet professional. Ash offers solutions and support throughout our email conversations along with regular updates when needed. Keep up this fab work. x
5/5
TrustpilotBest estate agents
We had a really good experience with Allen and Harris team, we are based up north and getting viewings on a Saturday was always a difficult thing for us , but this team never let us down , always accommodated us and were very courteous namely John and Alex who helped us out . Big yes to go with them!!Regards Zubair
1/5
TrustpilotWe asked them if the property had any…
We asked them if the property had any structural issues, and even though they knew it had, they told us the opposite. We found out later when the property information form came through. So they basically breached their legal duty. So I incurred costs and survey fees, which I am now trying to reclaim back from them, but they even make this difficult. Shameful estate agent, the kind that reaffirm everyone's opinion of estate agents.
1/5
GoogleFrankly, I am quite disappointed with the service provided. Registered interest in a house, asked for a housing report, and was told it would be sent to me. I've been waiting 4 days and still haven't received anything. Went back online and registered my interest again, no phone call back.
Thank you Leon for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleHi All I want to say some nice words about allen & harris bishopbriggs Glasgow. They are very professional team and they are always there for your help regarding your property buying and selling, i have a recently bought a house from them in springburn area in glasgow, and i recieved very helpfull customer services on each point of application processs, they got all services available on one amberalla, like they got best mortgage services including customer services and solicitor services and insurance service & will sevices also regarding your property matters, Finally i moved last night 16/03/23 and setteled down everything with peace. I would like to mention here about Mr Apurve Kaushik who is genleman and i recieved world best service regarding my mortgage application he is part of allen & harris and i will definately recommended you to visit him if you have any queries regarding your property selling or buying and i also want to mention about Mr Mathew from customer services dept, who's services in professional way regarding visiting houses for first stage of your application. And in the last i would like to thanks all rest of allen & harris bishopbriggs staff. Much Blessings for them. Kind Regards Muhammad Suleman
5/5
GoogleI couldn't have asked for a better mortage advisor. Ak has been incredible throughout the whole process of buying my first home. Being a first time buyer AK helped me understand everything, got me an excellent mortage, kept me updated throughout the process and was always there when I needed him. I believe if it wasn't for AK being my mortage advisor, I wouldnt have gotten my first home. If you need someone who is professional, approachable, extremely knowledgeable and efficient then AK is the person you need. Thank you AK.
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