Allen & Harris Bishopbriggs, Glasgow reviews in East Dunbartonshire

★★★★★ 5/5

Google

I used Allen and Harris to buy my first home and was signposted to Apurve Kaushik (AK), who from our very first meeting kept everything straightforward and easy to understand. I was quite time-pressed due to work, so he only sent and recommended properties that genuinely matched my requirements, which I really appreciated. I expected the process to take several months, but within a short time I found a home I loved. AK guided me through every step of the journey to homeownership and was always supportive, professional, and approachable throughout. I’m due to move in at the end of the month and I’m so grateful to AK and the wider team for all their hard work and help. I would definitely recommend them to anyone considering buying a home.

Phee · 10 May 2026

★★★★★ 1/5

Trustpilot

Absolute clown show.

Absolute clown show. First of all, they told me to make the landlord 'an offer'. I made the offer and it was accepted. Went back and forth for a while asking for the paperwork so we could sign it off due to the move-in date being imminent. They kept fobbing me off and I got the impression they were buying time for some reason. It turned out I was right - the day before the move-in date, I got a call from them saying they had another party interested and they asked me to 'make a bid' to the landlord. I had already made an offer and it had been accepted, yet they wanted to start a bidding war less than 24 hours before I was meant to be moving in? This felt totally dishonest and exploitative - someone in a worse position would have been forced to choose between overpaying or being made homeless. Keron Boultif was repeatedly dishonest and evasive and had he even met the most basic expectations this all could have been avoided. I think Keron is a great example of why letting agents offer no value to society and need stricter regulating.

Joe · 10 December 2025

★★★★★ 5/5

Google

I recently engaged the services of Allen and Harris Estate Agents for my property transaction, and I cannot speak highly enough of the experience. From start to finish, the process was handled with the utmost care, efficiency, and expertise. I would particularly like to commend Apurve Kaushik, whose support was invaluable throughout. Apurve demonstrated an impressive depth of knowledge and was consistently professional, approachable, and attentive to every detail. He took the time to explain each step clearly, answered all my questions promptly and thoroughly, and proactively updated me on progress.

Noè · 14 April 2026

★★★★★ 5/5

Google

We had the pleasure of having AK as our mortgage advisor. We’re first time buyers so we went into our initial meeting with low expectations, we came out feeling super positive and knew we didn’t need to look for anyone else to help us! AK immediately eased our anxieties, set up a WhatsApp group chat and was extremely encouraging and supportive, even all my silly questions at 9/10pm were met with professionalism. AK always kept amazing communication, he would chase up our solicitors and make sure things were progressing smoothly. I don’t think we could have gone through the process of buying a house without the support of AK and the team at Allen and Harris. Thank you so much for everything!

Sophie · 3 April 2026

★★★★★ 5/5

Google

AK as always, excellent!! Very knowledgeable within the mortgage sector, application process was smooth and easy with zero stress on the mortgage side. Moving is never easy but with an experienced, knowledgeable and friendly broker it’s made a lot more stress free. Thanks again!

Tamsin · 11 December 2025

★★★★★ 5/5

Google

We just moved into our new home with AK's help! As first time buyers we were daunted by the process ahead, but AK made it all really easy to understand, took care of everything and even helped us look for suitable properties. He went above and beyond at every step and we couldn't be more grateful. Can't recommend him highly enough! Thank you AK :) - Kasia & Fraser

Kasia · 10 June 2026

★★★★★ 5/5

Google

We couldn’t have been luckier! A huge thank you to Apurve, who is incredibly experienced and knowledgeable in the state market. From our first meeting, we knew we were in excellent hands. We had no idea what steps to take to purchase a house, but Apurve patiently guided us and answered all our questions, even those beyond his usual duties. On top of everything, thanks to his great advice, we ended up saving a significant amount of money. We highly recommend him! Thanks again, JJ & Adrian

Jarek · 23 September 2024

★★★★★ 5/5

Google

A great service from start to finish from Allen & Harris. From my initial meeting with Abby to discuss my sale and organising the marketing, then regular contact with Emma regarding viewings and offers plus AK's expertise and guidance regarding mortgages, everything went as smoothly as it could. A very satisfied customer. Thank you!

Iain · 10 September 2026

★★★★★ 5/5

Google

AK (Mortgage Advisor) is an incredible and credible mortgage advisor. AK knows his stuff inside out, he’s down to earth and talks you ‘best practice’ on everything, he sources an AMAZING rate for us. Money worth spent. He will go the ends of the earth to make sure your mortgage is secured and keeps you updated throughout the process.

Claire · 10 July 2026

★★★★★ 5/5

Google

AK, David and the team have been absolutely fantastic for me when looking for my first home. The experience from the very beginning has been very professional and have helped me with every aspect of my house purchase. All questions I had were answered promptly and efficiently making first time buyer experience a pleasure. Every aspect of the process has been taken care of to the highest standard. I would highly recommend AK, David and the team and have already done so with friends in similar positions. Thank you for a fantastic service guys.

Conor · 25 June 2024

★★★★★ 5/5

Google

I was referred to AK as a mortgage advisor when I was struggling to find my first home as a first time buyer, and I’m so glad I was. He was so fantastic, approachable and helped every step of the way - I’m happy to say I’m now in my first home all thanks to him and his continued support 🏠 …

Caitlin · 10 June 2026

★★★★★ 1/5

Trustpilot

Stay Away - A&H ROATH BRANCH

**Review for Allen and Harris Estate Agents ROATH BRANCH:** NO STARS GIVEN, unfortunately, that option isn’t available! My experience with Allen and Harris Roath has been nothing short of a nightmare. They lost a sale on my property just three days after it was “sold”. After the third viewing, I was alarmed by Ring doorbell footage showing the buyer's hands covering the camera and the salesman Yupy suggesting a property £60,000 more that was renovated, despite having already knocked my price down by £10,000. Even stated the address of the other property. I immediately lodged a complaint, but Mel, who claimed to be a manager, was actually just admin and left me waiting for ID checks and that everything was fine. On a bank holiday Monday, I received a call from James, the valuer, informing me that the buyers had pulled out, without a courtesy call from the salesman, Yupy. I KNEW THIS WAS GOING TO HAPPEN. Additionally, my husband and I had troubling exchange with James via a WhatsApp group he created, where he insisted I couldn’t view MY own property and made rude, borderline racist comments regarding a potential buyer’s surname and how much they would offer. They seemed more focused on their fees than facilitating viewings, even trying to push their mortgage advisor on me when I had my own. Vicki Crean’s management skills are VERY questionable; she broke GDPR by sharing another customer’s name and address with me, claiming we were relatives. It’s outrageous that she disclosed this information without consent. Her request for my CCTV footage regarding unprofessional conduct outside my house was baffling. A different salesman made misleading claims about my kitchen, and they left lights on in my home while I was at work, wasting electricity. I had to chase feedback repeatedly, and around 8-9 bookings were made and then canceled, yet they still used those names in their records. I've sent a formal complaint to Connells and terminated my contract with Allen and Harris Roath due to their numerous breaches of professionalism. Thankfully, I’m now working with a relative in the industry who knows how to do the job right. I would never recommend Allen and Harris, particularly the Roath branch, to anyone. This experience has wasted months of my family's time. The only reason I chose them initially was that I purchased my house through them. I’ve noticed several other houses in “The Hawthorns” have switched to different estate agents, wonder why? Please, no customer service responses; my complaints have already been lodged with Connells, and I’ve taken legal advice. Fortunately for this review due to character limits, I can’t go fully into depth! Awful Awful Brach! Stay away!

Georgia · 10 August 2025

★★★★★ 5/5

Google

We had the pleasure of having Apurve Kaushik as our mortgage advisor. As first time buyers, we did feel pretty out of our depth with everything involved, but AK was on it from the start. He did so much work in setting everything up that we would need, and no question was too stupid. All the hard work and brainache was dealt with promptly and professionally and he made it all seem so easy (it's not!). We managed to navigate my not having an in-date valid ID, which, from my end was probably the trickiest part of the whole process. He set up a group Whatsapp where we could all query things and keep up to date, and was always available and quick to respond. Really nice guy, and I can't recommend him highly enough, cheers AK!

Fraser · 10 December 2025

★★★★★ 4/5

Trustpilot

Had an excellent time moving in with…

Had an excellent time moving in with Allen and Harris. Aaron was particularly helpful with setting things up! A couple details could have been clearer but otherwise a fantastic experience.

Daniel · 27 August 2026

★★★★★ 5/5

Google

AK and David O'Conner and the whole team from the Allen & Harris in Bishopbriggs were fantastic from start to finish and were always on hand to support. If you are looking or thinking about moving house then please use this branch, they are a credit to the Allen & Harris name and will certainly help you sell and/or buy your house for the best possible price.

Kieran · 2 October 2024

★★★★★ 1/5

Trustpilot

Nightmare experience. Don’t use their Pontcanna branch

I strongly recommend that you don’t use Allan and Harris’s Pontcanna branch. Parents house was sold through them. They failed to set buyer expectations which caused us a lot of issues, they gave bad advice to things they should have been knowledgeable about and we later we found out that they lied about the buyers circumstances. 1) The buyers kept trying to go around A&H and made attempts to contact us directly. Upon telling A&H, they didn’t really care much about it or do anything about it as the buyers kept constantly trying to contact us directly to arrange everything even after we told them they need to go through A&H. 2) The buyers had very unreasonable expectations and A&H did nothing to keep them in check. They failed to get them to understand that they were part of a chain and them wanting the sale completed by a set date had to work for the whole chain or the sale would fall through. To be blunt, I don’t think they even tried. 3) We later found out that they were lying about the buyers circumstances. How do I know they were lying? Well because it was all things they would legally have had to know to complete the sale. Such as they claimed repeatedly that the buyers needed a mortgage and that the sale was held up by them not having signed their mortgage offer, but on the day of the move when we met the buyers in person they directly said they didn’t buy the property on a mortgage and never needed one. They also claimed the sellers owned a flat that was less than 2 minutes away from the property we were selling to them, but turns out that after meeting them that I already knew their land lord who confirmed to me that they were actually renting a house in Leckwith and he was aggressively pushing them out because he wanted out of the renting business. I don’t know why they would lie about this. They should have known all of these details and I’m pretty sure they have a legal responsibility to ensure they had the correct information. I can only assume they were saying these to try and get us to do something for them or the buyers like drop the price or look for another place to buy (irony being that we didn’t care who we sold the place to as long as they could pay). 4) The chain also almost fell apart because the buyers were the weakest ones on the chain. There was massive delays because they couldn’t get their finances (assumed mortgage or otherwise) together. A&H didn’t really care much about this. They didn’t do much to chase the buyer about setting a date or try and find out what was going on with finances. That was annoyingly left to us to do…. 5) On the day of the sale, the buyers turned up less than 30 minutes after the exchange time to try and kick my parents out. The contract specified that they were supposed to give us 6 hours to move out before they turned up. What the buyers did was illegal, because it was written down in the contract and they breached it. A&H were completely uninterested and basically told my parents that they had to get out there and then (something they should have known was wrong as they had a copy of the contract). The buyers did this because it turns out that they were going on holiday and wanted to leave early. Long story short a lot of my parents possessions got damaged or broken and we’re now considering legal action that A&H may get caught up in because they couldn’t do their job of setting seller expectations and knowing basic contract law (you’re and estate agent you should know all of this!). Houses have been selling themselves for the past 20+ years, unfortunately this has given us incompetent estate agents like A&H. I strongly recommend that you use anyone else and if you find a good estate agent be sure to recommend them to all your family and friends so they don’t end up with a rubbish one like Allan and Harris.

Aron · 6 June 2025

★★★★★ 5/5

Google

Its was great experience with apurav and the team ,they have simplify the process for us and helped us through the entire process . We wish the good luck n keep the good work like this.

Suman · 11 October 2025

★★★★★ 5/5

Google

Great experience with Allan and Harris. AK made the whole process a breeze from start to finish. He helped us get the best mortgage deal, insurance cover and even when there was issue with our solicitor not being on the panel he sorted it all. Moving house is soo stressful but AK helped reduce the stress level when it came to the finer details! Thank you!!

Kirsty · 17 March 2026

★★★★★ 1/5

Trustpilot

Lied from day 1

Rented us a property (which was extremely overpriced but had no choice as was about to become homeless) and said that the landlord was “the best landlord they’ve ever dealt with” Once moved in, the oven didn’t work, the entry phone didn’t work, the tv Ariel’s didn’t work, we had no key for our letter box so couldn’t get into it, the place stunk and was filthy. A cleaner was arranged (by the landlord) but I ended up driving the cleaner home and she couldn’t finish it all because she couldn’t reach and was about 80!! We were informed that a sky employee would be visiting the property to remove the previous tenants sky dish, but this would not affect us as he would just be outside taking it down. Then a random man showed up at our door trying to barge his way in, saying he worked for sky, as he wanted to check there was no evidence inside the property that the sky dish belonged to this address. Turns out, this was the landlord’s friend and he was trying to avoid paying the cost of having a dish removed, by saying it was the upstairs tenants dish. Alan and Harris kept avoiding us when we mentioned the oven, it took five months to get it sorted by which point we had had enough. It was only when one of their employees was on maternity leave that I saw her and she admitted that that particular landlord was the worst client they’d ever had and avoided everything completely. Yet they had told me he was the best to get Me to rent the property. Because of all of this stress, we gave up the property. I am now homeless, even though it’s been over a year, because every penny I had went into renting that property and trying to fix things ourselves. The fact Alan and Harris lied about this landlord is disgusting. Renting a property that has multiple features broken, that is dirty, and wanting an insane amount of money for it, whilst having a landlord who doesn’t care or do anything to help any situation, should be looked into. If I hadn’t have bumped into the staff member who admitted that he was awful, and that they were well aware how bad he was before I even viewed the property, then I wouldn’t have been so disgusted. I wasn’t going to write this review, but I finally had enough. Liars, deceitful people who will do anything to rent properties out and make themselves look good. Even if it means ruining someone’s life.. Avoid like the plague.

Katharine · 25 July 2026

★★★★★ 5/5

Google

David has been absolutely amazing from the start of our house sale journey to the end. I cannot thank David and the rest of the Allen and Harris team enough for making the sale of my house go smoothly and the communication throughout was unmatched and David went above and beyond for us at all times. I am so glad I decided to go with Allen and Harris and would recommend them to anyone. Thank you for everything 😊

Alana · 8 June 2025

★★★★★ 5/5

Google

I had a great experience with the branch, the purchase process was very smooth everyone was very helpful and responsive. AK is a great advisor, he got me best possible deals and saved me a lot of stress. Took his time to explain everything to me and go over some things again if needed. Was very quick in taking action when required and assist me with any issues straight away. I can't recommend them enough.

Monika · 10 December 2025

★★★★★ 1/5

Trustpilot

The worst letting agent ever

The worst letting agent ever. They cannot manage your property and are very rude and provide the worst customer service ever. Being with this letting agent has been a nightmare, instead of helping landlords the so called letting manager Tiffany was very rude and explains she’s not a mind reader. She would never answer calls, disregard emails and also accidentally replies to a chain of emails to her colleague but includes us to say how we are ridiculous. Tiffany is so unprofessional and the service provided was appalling. We will never be using this letting agent and recommend not to use unless you want your house to be destroyed and not to have any support from the lettings agent you put your trust in to manage and maintain your property and to have the most appalling service. Stay clear and actually get your moneys worth with another agent.

Fahima · 26 April 2025

★★★★★ 1/5

Google

Had a more of positive experience on the phone with a different member of the team who encouraged me to use the free mortgage advisor to help with the house search, booked a morning appointment with the same advisor. The day before the appointment, I was called by a different member of staff asking if I have all my documents prepared, I was confused because I wasn’t asked to prepare any and he said I needed to have bank statements, proof of income etc etc. I already use a different service for that side of things, which I informed him about to which he said it doesn’t matter and I needed to bring it. Lack of communication and disappointing interaction, it’s sad how one member of staff can impact the direction of customer service for the whole branch.

Tabitha · 10 October 2025

★★★★★ 5/5

Google

Hey, thanks to AK and the team for all their hard work and expertise. They helped me find the perfect home, and I'm so happy with it. If you're looking to buy a house, I highly recommend Allenandharris. They really went above and beyond to make sure everything went smoothly, especially since it was my first time buying a house.

Rien · 16 October 2024