Trusted Agent profile · East Bergholt
★★★★★
165 reviews across 2 platforms
The Street, East Bergholt, CO7 6TF
Grier and Partners's office in East Bergholt, at The Street, is rated 4.9 out of 5 across 165 reviews on two platforms.
Every review we hold for the East Bergholt office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolute joke………20 Acacia avenue…
Absolute joke………20 Acacia avenue Colchester just sold for £260K…….that’s £40k below market value.Unfortunately my dimwit of a brother listened to these cowboys regards a valuation and went with advice.
5/5
TrustpilotAlways a great experience with Michaels…
Have used Michael's a few times over past years and always a great experience. Kept informed. Always can get hold of them by phone or email. Feel they liaise well between seller & buyer.
5/5
TrustpilotVery polite helpful staff
Very polite helpful staff, very professional
5/5
TrustpilotMichael has been excellent throughout…
Michael has been excellent throughout our purchase process. He was consistently communicating and following up during a challenging chain. His persistence ensured everything went smoothly.We highly recommend Michael to anyone looking to buy or sell their home.
5/5
TrustpilotReal class!
Property is invariably a fraught experience. However, on this one and uniquely Michael's made the entire process a pleasure and stress free throughout. Their support and continued contact were genuinely exceptional. Well done fellas.
5/5
TrustpilotMichael was a fantastic professional in…
Michael was a fantastic professional in dealing with the sale of our property. He was always available to provide updates and advice when requested. He was instrumental in managing the exchange of contracts and led all parties to a successful outcome. Cannot recommend highly enough.
5/5
Trustpilot2nd re letting of one of our properties
this is the 2nd property Kyle Hockley has helped us with regarding re letting
5/5
TrustpilotExcellent Agent - Would Recommend
Samuel Francis was really great to work with. I found the whole process really straightforward and transparent. Samuel was considerate of our particular circumstances and easy to communicate with. I would definitely use Michaels again in future based on Samuel's work.
5/5
TrustpilotVery positive experience
We dealt with Michael Bickmore who was fantastic in assisting us with the sale of our rental property and went above and beyond to ensure a satisfactory sale and timely exchange/completion.
5/5
TrustpilotJo, our little life saver !
I would like to give a big thank you to all the team at Michael’s property for making process on their side as smoothly as possible!I would like to give an even bigger thank you to Jo Davis who is an absolute star! She persistently chased up solicitors on my behalf to ensure the sale went through on time! (I was on limited time). Without her help I honestly don’t think the completion would have gone through on the date needed. Thank you Jo! I would 100% recommended these guys!
5/5
FacebookWe highly reccomend Grier and Partners estate agents. The friendly, proffessional team have been a pleasure to deal with to both buy and more recently sell a property. With excellent market knowledge, strong communication and honesty Grier and Partners provide genuine care and support throughout the process.
5/5
TrustpilotOutstanding service throughout!!!
We recently had the pleasure of purchasing our forever home through Michael's in Halstead. Aaron and Charlotte have been wonderful throughout the entire process and have gone above and beyond for us!They were always there, no question too big or small. Any calls or emails were always answered promptly and we were updated regularly. We've felt so valued throughout and are honoured to have had them with us on this journey to our forever home. We can't thank them enough and would highly recommend the Team at Michaels Halstead to everyone!!!
1/5
TrustpilotThey are a scam company!
18.01.2022- They are a scam company. Read my experience with them.- They sold me a property with tenants in situ.- They did not reveal the fact most of tenants are defaulters and trouble makers. Some of them are served with eviction notice.- They allegedly had an arrangement with the previous landlord to hide all these facts.- Their broker (from Michael Financials) took 3 months to get the mortgage offer. Applied 4th Aug and offer cam on 11th November.- They started pushing me for the exchange the moment their broker got the mortgage offer.- Once the exchange happened, the sale negotiator who has is impatient like a child till now stopped replying to my emails.- They have a poor code of practice when it comes to selling the property.- I have raised a formal complaint with them and will keep updating here on the review page.- The made me learn that ideally you should not be taking the mortgage if the broker is part of agency company. This way you will be pushed hard on your purchase.- They are trying to be polite in the reply to this feedback which is just their hypocrisy.If you are planning to buy any property through Michael property Consultants think twice, thrice or rather....!
Dear Mr Singh,We wouldn't normally reply publicly defending ourselves but due to your strong public accusations we simply must.First, I must dismiss all of your accusations with regards to acting underhand and having any arrangements with the previous seller - this is entirely a false accusation. The sale of your new property had been running since July 2021, so to advise that our team were impatient is a very unfair statement, especially when the seller was close to withdrawal due to the length of time the transaction had been running and you had three departments from our agency assist you with your purchase throughout. They were on hand to assist every step of the way and communication was kept to the highest of standards.Not at any stage were we informed of difficulties with any tenants, or ever concerned about them being credible or genuine. We provided you with a description of all tenants, including their professions in July, close to when the sale was first agreed. We never denied you access to visit the property and it is also very important to highlight that you have visited and inspected the property throughout your purchase process and we have never been obstructive or prevented you visiting. I understand you have also raised formal complaints against your solicitor, independent solicitor on behalf of your lender and therefore are trying to hold all parties involved accountable. All parties have stated that at no stage have we ever withheld any information or acted unprofessionally. We have put you in contact with our Customer Relations Manager who has acknowledged your complaint and who will be assisting you with your complaint moving forward, ensuring the appropriate complaints procedure is followed. Naturally we are very disappointed to have received this review and will be working closely with all involved to ensure this is resolved properly.
5/5
TrustpilotHighly recommended
We sold our parent's house through Michaels and had a very good experience throughout. They had excellent local knowledge and were very helpful and supportive. Special mention to Carla, Lee and Charlotte for their help.
5/5
TrustpilotRecently completed on my purchase
Recently completed on my purchase, The staff were very supportive along the way and showed tremendous professionalism, finding answer for any questions i had or issues that arose.
5/5
TrustpilotOutstanding
Michaels valued my property and then marketed it on January 2nd 2026, they sold it very quickly, January 20th!!
5/5
TrustpilotI’ve been looking to move home for…
I’ve been looking to move home for quite some time now, and found the perfect family home through micheals. Samuel was extremely helpful and communication was great. Overall a fantastic estate agent.
5/5
TrustpilotImpressive level of customer service…
Impressive level of customer service from beginning to end. An exceptional amount of communication from Jo in the Colchester office. They exceeded my expectations. Thank you.
5/5
TrustpilotMichael
Michael, Jo and the rest of the team were brilliant in our property sale. From instruction through to completion, they were efficient, diligent and kept us updated. A pleasure to work with, I’d wholly recommend Michaels.
5/5
TrustpilotAaron and the team at Michael’s have…
Aaron and the team at Michael’s have been truly brilliant. Supporting not only with my purchase but organising various engineers for the new property for me. I would highly recommend.
5/5
TrustpilotGreat experience with Michael’s estate agents
I can’t recommend this estate agent highly enough. From start to finish, the whole experience was fantastic.
5/5
TrustpilotExcellent!
Sold my flat with Michael's Property and they were very impressive. The whole process was incredibly professional and friendly.After providing a valuation they were very understanding and patient as it took a few months for me to be in a position to market the property. Once it was on the market they I had viewings booked in very quickly. After I accepted an offer the sales progression team kept me in the loop with regular updates and were proactive in getting updates from both sets of solicitors. They really helped reduce the stress.I'll certainly be using Michael's for any future property sales and would thoroughly recommend them to anyone.
5/5
TrustpilotThank you to the team.
5/5
TrustpilotWe used Michael’s to list our house
We used Michael’s to list our house, the photos were amazing and we immediately got viewings within days and sold to the first viewer by day 10. The expertise, knowledge and friendly service was second to none, Just what you need in what can be a very stressful time for us sellers/buyers but Michael’s do it like it’s second nature, clearly their branches are full of experience. We also brought our new home through Michael’s and we can not thank the team enough for going above and beyond for us. If we ever move again we would not hesitate to contact Michaels.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Grier and Partners's East Bergholt office has 165 reviews across two platforms: 1 on Facebook, 164 on Trustpilot (across the whole business).
Grier and Partners East Bergholt is rated 4.9 out of 5 across all 165 reviews.
Grier and Partners East Bergholt, The Street, East Bergholt, CO7 6TF.
