Slater Hogg & Howison Kilmarnock Sales reviews in East Ayrshire

★★★★★ 5/5

Google

Andrew was absolutely fantastic in guiding us through the mortgage process. As first-time buyers, we were nervous and unsure about everything, but he explained each step in the simplest, clearest way, truly “baby language” that made the whole process feel manageable instead of overwhelming. He was patient, friendly, and always happy to answer even our silliest questions. Andrew made sure we understood exactly what we were signing up for and gave us complete confidence in every decision. We’re so grateful for his support and expertise. Thank you, Andrew, for making a complicated process feel easy and stress-free.

Gábor · 1 December 2025

★★★★★ 5/5

Google

I have bought and sold quite a few houses in my life and I would honestly say that the service I have received from the team at Slater Hogg in Kilmarnock has been the most supportive by a long way. Initially they responded quickly, Steve gave good advice when he came to value the house and then Mairi quickly became a total godsend. Her communication was excellent, she kept me informed of every step being taken and she went over and above to ensure that everything was being done to secure a sale. Lewis and Charlene were quick responders and I felt at all times that the whole team were aware of what was happening. I would highly recommend!

Dorothy · 26 September 2025

★★★★★ 5/5

Google

My experience with Slater Hogg & Howieson has been positive from the very beginning when Steve visited to list the house. The professional approach from Steve has been replicated by Mairi, Charlene and Lewis throughout the full process. The team are very proactive and professional whilst always using a friendly approach. I cannot recommend the team enough, I used the same company to sell a house 22 years ago and my experience then influenced my decision to use them again. Different team but still as good as the last one. Slater Hogg obviously know how to pick their staff. Thank you team you are amazing.

Julie · 17 September 2025

★★★★★ 5/5

Google

Cannot thank Charlene enough at Slater Hogg for all her help, time and patience selling our house. She really took away as much stress as she could and communicated effectively throughout. She said she would find us a buyer and she did! Her tiktok content was so fab and we appreciated the thinking outside the box to push our views! Also a special thanks so Lewis for all his time and effort with social media, reaching out and booking viewings… some team!

Emma · 17 September 2025

★★★★★ 1/5

Trustpilot

A simply awful experience with SHH as a…

A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.

Ken · 20 May 2026

★★★★★ 1/5

Trustpilot

If I could give it no stars I would

If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this

Sandra · 14 April 2026

★★★★★ 5/5

Google

From start to finish I cannot recommend Slater Hogg Kilmarnock highly enough. From Steve in Marketing and Mairi & Susan in the office, they constantly impressed. Not once did I ever have to call as they kept me up to speed every day. Mairi went above and beyond and I cannot thank them enough. Moving home is stressful and they removed that! The video and pictures by Andrew were phenomenal and I thank them for the amazing marketing that sold my house in 7 days! I have no plans to move again but would definitely recommend this fabulous team of people. Kind regards Pam

Pam · 9 March 2025

★★★★★ 5/5

Google

Bernard made the process of letting through slater hogg and howison as smooth as possible for my partner and I. Kept in touch and kept us up to date with what was happening before we collected the keys for our flat. He ensured he answered any questions we had thoroughly, especially since it was our first time letting. Definitely a credit to the company. Would definitely recommend this sales and letting agents as we are more than delighted with the support we received and the property within itself is great.

Carys · 5 December 2024

★★★★★ 5/5

Google

Rachael is friendly and ready to help, she truly made time to accommodate my last minute viewing request since I traveled from North Yorkshire on that day. She is incredibly professional and responsive throughout the process. I highly recommend Rachel to anyone looking to rent a property.

Ruth · 22 November 2025

★★★★★ 5/5

Google

We recently completed a very satisfactory sale thanks to the team at the Kilmarnock Branch. Steve’s easy manner and enthusiasm was a pleasure. Also his valuation was spot on. Thanks to the viewings coordinated by Susan, Andrew and Korri, a sale was agreed within days of the property being marketed. Mairi was always very pleasant, responsive and nothing was too much trouble for which I’m grateful as her support really helped to get the sale completed.

Kenny · 19 December 2024

★★★★★ 5/5

Google

Our onboarding experience with Rachael Mcgregor was very nice. She related with us with high level of courtesy and her customer service skills is top notch. She handled all the process with good professionalism and we have no regret that she was assigned to handle our lettings.

Olalere · 26 September 2025

★★★★★ 5/5

Google

Have recently assisted my 82year old mum to sell and buy a new home (both Kilmarnock Branch). Mhari, Steve and Susan were amazing with this whole process. Very informative, kept up to date at all times and very competitive rates. I would actually say Mhari went above and beyond to help. This can be a very stressful time but not with Slater Hogg they made the whole process very easy. The marketing and professional photography is also second to none. Would highly recommend and thank you to all the team.

Gillian · 27 June 2024

★★★★★ 5/5

Google

We would like to express our heartfelt gratitude to the whole team at Slater Hogg particularly Mairi, Korri, Steve, Andrew and Susan who went above and beyond helping us with the sale of our property near Kilmarnock as we live in North Yorkshire. Nothing we asked of them was too much trouble. Everything was done professionally and cheerfully. Thank you all.

Peter · 10 March 2025

★★★★★ 5/5

Google

We had an appointment with Andrew yesterday and were pleasantly surprised by how knowledgeable and approachable he was. He listened carefully to our needs, reflected on our thoughts, and provided clear & jargon-free advice. We left feeling really reassured and confident about the next steps. Andrew is an asset to Slater Hogg and Howison and we would highly recommend him to anyone seeking an expert advice.

Agnes · 4 December 2024

★★★★★ 5/5

Google

What can I say? The service we have received from Valuer Steve, Mairi and Susan has been exceptional. They actually found us our new forever home and supported us through the process the entire way. The patience, understanding and professionalism was second to none. Nothing was too much hassle and they went above and beyond to help us every step of the way. Could not recommend them enough!! Thank you all so much again x.

Kimberley · 28 May 2024

★★★★★ 5/5

Google

Bernard is my contact for the property I let and is so helpful. He recently kept me up to date with my tenant’s issues and was so professional and helpful. Apart from that I find Bernard to be extremely friendly, which is much appreciated as it’s not always the case. I couldn’t have anyone better to deal with my property. Morag Wright

Morag · 5 December 2024

★★★★★ 5/5

Google

Fantastic experience from start to finish! First time selling and put my mind at rest constantly - plus made me a few extra quid I wasn’t expecting!! Think with my panicking I spoke to everyone in the team but big thanks to Steve, Mairi, Susan, Korri and Andrew who were always on hand! Would 100% recommend to everyone who’s thinking of selling. Thank you!

Stuart · 2 November 2024

★★★★★ 5/5

Google

I have just had the best experience dealing with Rachael in Kilmarnock office over the last week,helping me secure a wonderful rental property,she made the process so straight forward and was always available to take my calls and put my mind at ease This girl is remarkable at her job in my estimation and I’m extremely grateful to her Thank you Rachael,I wish you all the best in your chosen career,you’re amazing! Isabel

Isabel · 6 August 2025

★★★★★ 5/5

Google

Dealing with Bernard at the Kilmarnock Branch made renting a property very easy from start to finish. I required a quick move and I was unsure of the process to get this done Bernard explained the full process when I met with him at the property and he explained what was required from myself. His communication and customer service was great and I was kept informed and updated.

High · 27 July 2024

★★★★★ 5/5

Google

Shannon, Julie and Bernard made moving into our new flat super easy and over all a fun experience. Every call or any sort of communication with them was fun and each of them had such a positive attitude! From enquiring to collecting the keys and even now nearly a week into our new place they’ve been checking up making sure everything is going well! If we were to buy in the future I know where I’ll be going!! Went above and beyond with myself and my partner! :) 🤍

Eric · 30 November 2023

★★★★★ 5/5

Google

Highly recommend the team at Slater Hogg in Kilmarnock. Very helpful and knowledgable staff who kept us up to date and at ease through a stressful process. Special thanks to Steve, Mairi, Charlene, Lewis and Andrew for their hard work.

Scottclark88 · 15 July 2025

★★★★★ 5/5

Google

I recently rented a property through this agency and had the absolute pleasure of working with Rachael. From start to finish, she was so lovely, kind, and incredibly helpful. She made what could have been a stressful process feel smooth and straightforward, always going out of her way to answer questions and provide support. Her warm and professional approach made me feel truly looked after as a tenant. I’m really grateful for all her help and couldn’t recommend her more highly!

Beth · 26 September 2025

★★★★★ 5/5

Google

Andrew is an absolute credit to Slater Hogg and Howison - incredibly friendly, professional and informative. Made the experience of buying our first home an absolute breeze. The rest of the team were also very inviting on our trips to the office. I could not recommend the services offered here enough, a shame that five stars is all to give!

David · 4 October 2024

★★★★★ 4/5

Google

We recently sold a property in Kilmarnock through Slater Hogg. From first contact until last we found the Kilmarnock team (Steve, Charlene and Lennox) to be first class. They were very professional, pleasant, good communicators, prompt to respond and always happy to help get us through the sales process. We would have no hesitation recommending anyone thinking of selling their property in the Kilmarnock/East Ayrshire area to sell it with the help of the Slater Hogg team. We would have scored 5 stars were it not for one entirely unintentional but nevertheless ‘fly in the ointment’ oversight. Least said, soonest mended.

Karen · 17 September 2025