Savills Ealing reviews

★★★★★ 1/5

Trustpilot

HOW TRUE THE COMMENTS BELOW

HOW TRUE THE COMMENTS BELOWI can't believe the similarity with the long comments below.yes they send newly graduate to so to speak evaluate your property. then their arrogant manner to corner you, giving you that they are actually making you a favour to sell your property under the actual value. I recently sold my house for 1.7m through a local agent, when they were trying to convince me for an evaluation of 1.3 m... Massive difference.. Thank god I didn't fall into their trap.To avoid 1000%... they are far from being trustworthy..

Don · 24 January 2020

★★★★★ 1/5

Trustpilot

Had the unpleasant experience of…

Had the unpleasant experience of dealing with Savills North Devon and Rent Shield Direct. Charlotte, although initially helpful and recommended to me, soon changed her tune ... Firstly avoid ANY company that uses RENTSHIELD (let's totally screw over your life, especially when dealing with #evilemily) DIRECT. Secondly avoid SAVILLS especially where you are self-employed and don't have a profit greater than £18k. If you are a small business owner actually living off your earnings as so many of us are you may as well check into your nearest campsite! A wholly upsetting and demoralising experience where no one wants to listen to you. I actually put in an official complaint against Charlotte but only part of it was actually investigated - the rest ignored, i'm guessing because there was actual validity in my complaint.

Emms · 14 January 2020

★★★★★ 1/5

Trustpilot

One star is one too many after dealing…avoid!

One star is one too many after dealing with the team in a North Devon. Utterly shocking attitude and appalling customer service. Despite putting in an official complaint after my ‘experience’ they only bothered to investigate part of my complaint then blamed Rentshield Direct, who are equally rude and snotty to deal with. After my experience with Charlotte Smalley I won’t be recommending you to anyone! Three suitable properties were ‘lost’ while trying to jump through your hoops and dealing with her judgemental attitudes! Stay well away!

Emma · 10 January 2020

★★★★★ 5/5

Trustpilot

I am writing to give a special thanks…

I am writing to give a special thanks to Jess Exley, her follow up and fast response is just excellent. I am an overseas client but the time difference didn't bother us at all, Jess has shown her professional and answered all my queries. My family will relocate to UK in June, and I'm really thankful for Jess's help.

Freda · 19 May 2021

★★★★★ 5/5

Trustpilot

Sophia was excellent from start to…

Sophia was excellent from start to finish. Best Estate Agent we’ve ever dealt with. Always available to help and was great with communication.

Jon · 24 January 2022

★★★★★ 1/5

Trustpilot

Stay Clear Very Unprofessional

Went to view a property at Dumfries with Agent Carolyn Davies who did not seem very professional, did not greet us and feel if we had had a silver spoon in our mouth her attitude would have been a bit different. After explaining what our current situation was regarding being able to afford the property and being in benifits she said yes we would be able to apply for it and sees no problems. Upon applying for the property we were told we would have to go through some checks with "Lettings Hub". Lettings hub came back after a week of doing the checks and recommended we be accepted on condition of a guarantor. We obviously were not happy as we met all the criteria and more, so i called lettings hub to ask if we could appeal against this. Lettings hub manager told us the condition was set with Guarantor by Savills because of our current situation with being on benefits, so i am unsure why we were put through unnecessary checks when Savills knew all along that we were on benefits and would need a guarantor ? They then wanted the landlord to pay for guarantor checks so why would they do this to us and the landlord when they knew the outcome all along ? Completely messed about and did not get the property because of this as landlord was unwilling to pay Guarantor checks. Savills hardly return your phone calls and either have way to many days off or go home early. If i was selling or letting a property i would honestly stay well away from Savills as they seem very unprofessional.Ontop of this i decided to call another Savills about a property and told them i have already gone through the reference checks with Lettings Hub so they know our situation, they told me it does not matter we would need to go through them checks again even though we had them done 2 weeks prior and therefore i feel like they are taking advantage of potential landlords when they have done the checks already to recheck us ? This makes no sense and can only be seen as a quick easy way to make some cash by charging another landlord referencing fees that the first landlord essentially payed for ? This is wrong and a scam.I'll be looking for property with another Agent as Savills and Lettings Hub teamed up together seem a little dubious to me.Waited callback for months from Dumfries Manager but this never happened. Absolutely appauled by SavillsThese are my own personal thoughts make of it what you will.

Paul · 10 December 2019

★★★★★ 1/5

Trustpilot

Stay well clear of savills

Stay well clear of savills. I've been robbed £600 from a deposit after a 3 month dispute. £350 was held back saying I had rent arrears which wasnt true. This is FRAUD. as I could prove all of my payments that were correct, Every time I asked where these arrears have come from I didnt get an answer and no one could tell me where or when these arrears came from. They will give you a massive cleaning bill even though the property is clean and in good condition. I went to the payment protection scheme and they are just as useless. I am now taking legal action to get back the rent arrears which was wrongly taken from me. You dont expect to be done over by a big company but they are hiding behind the big name. I cant believe they get away with doing this to people.Dont be the next victim of fraud and give savills the pleasure of robbing your deposit.

Mickey · 4 December 2019

★★★★★ 5/5

Trustpilot

Thank you Jess Exley for everything to…

Thank you Jess Exley for everything to help us settled for our apartment at Greenford Quay. :)

Ryan · 19 October 2022

★★★★★ 1/5

Trustpilot

Savilles+Rechy beggars even tho flat in trust dispute+Rechy 'attorney' fraud/theif so rascist Nationwide refusing to let us have r money

Savilles,McIntyres+Rechy May sending begging letters to us to move flat out of Savilles,shall to gladly but flat not our is it?!! We have no reason to pay- In trust dispute with James McIntyre of Sorn Castle,Rechy May of Eachwick Hall and Fergus 3 Cuddy lane Morningside,and their rrpective partners bullying us causing hospitalisation of my darling husband for the last five yrs who had been mistreated in several hospitals but the McIntyre/Mays don't want him discharged just interested in our money,they were trying to wreck our happy marriage fir the last ten yesrs!They lying saying flat is ours/Gavin'sbut then return the title deeds,they are dealing with MMS/Denton's,Jackie McLaren the+Andrew Biggqart,just ripping us off and begging for miret,Gavin and I don't think so,that is racial hatasdnent.When they tried to get us divorce they realise sedbits OUR flat,mine and Gavin's,so they thought they could continue the abuse in private getting the police and NHS involved then btibing them w our money then Rechy lying to Gavin wg n he's had enough of her crocodile tears saying he owes her money when she been stealing from his 'trust fund's, abd calling the plc on me for no reason,lying to them,taking money from out private account,blocking private accounts,his brother were saying to him they wanted me to die! We had moved to Canada yes ago but these abusive ppl got us returned-they cant keep it private in the hospitals/plc sny longer! we were sent the accounts years ago now they refusing to send us trust deeds info which we is required and also Ewan and Rechy sat up an Scots OPG guardianship behind my back,onlt for 'incapacitated' but Dr Reid ha had 'capacity' for divorce process and then the Scottish courts begging 16,000 or something Rechy said she's pay it because she it was her 'divorce' not ours,hate these junkie alcoholic money orientated uncultured manipulative time waster bores.

Km · 1 November 2019

★★★★★ 1/5

Trustpilot

The rentals team in Tunbridge Wells

Rude staff who don't give a dam! The rentals team in Tunbridge Wells are awful, slow to respond to emails. Rarely take a call, when they do they are rude. We live on an upmarket estate where they. have people renting. The renters confirm they are not looked after. For us who have purchased we have to deal with one person renting who is anti-social "smoking cigarettes and littering the estate with cigarette butts". Attention to fire safety is not their issue they are only renting and managing the properties. Have you noticed on here, when you add a bad review for Savills. at least two people enter outstanding reviews for staff that push the figure up.

Hester · 26 October 2019

★★★★★ 5/5

Trustpilot

Karen was truly amazing and a breath of…

Karen was truly amazing and a breath of fresh air in her approach. Within a very short space of time our dream home was located offered and purchased.

Paul · 11 January 2021

★★★★★ 4/5

Trustpilot

Exceptional property manager Lauren ✨

I can’t praise the property manager Lauren Sullivan enough for the incredible job she’s doing. She is not just helpful; she is proactive, friendly and efficient. She handles tenants concerns with such speed and precision that it leave me as a tenant feeling genuinely cared for! What stands out the most is her remarkable ability to bridge the communication between us, the tenant and the landlord. Any concerns or requests are conveyed promptly, creating a smooth and responsive environment for everyone involved. She really goes beyond the standard expectations from the experience I had with other agencies before. She is A starThank you so much Lauren :)

LZ · 31 January 2024

★★★★★ 5/5

Trustpilot

I sold my apartment in Montagu Square…

I sold my apartment in Montagu Square W1 through Savills (Marlebone) and specifically through their negotiator Tom Watts who was superb. I could not have asked for a more professional, more thorough, service. He was the key to securing the sale, totally focused on getting the job done, ensuring that both sets of solicitors and the buyer, as well as me, were kept in the loop throughout the process. He was a delight to work with. Kindest regards, Michael Harrison

MICHAEL · 14 August 2019

★★★★★ 5/5

Trustpilot

Jack in Ealing is doing a great job of…

Jack in Ealing is doing a great job of helping arrange new carpets into our property, and is helping to make the process easy & cost-efficient. Thank you!

Chloe · 17 April 2024

★★★★★ 1/5

Trustpilot

Savills - NO STARS!

This is my second review and before I write it I’d like to remind anyone reading that it isn’t possible to give a 0 star mark. Therefore, please deduct 1 star from the score in this review and in my previous one.My last review was made because of the way that Savills handled the renewal of my tenancy. As a result I decided to leave the property. This review is made because of the way that Savills have handled my leaving the property and their handling of the return of my deposit. I’m a landlord myself and prided myself on being a good tenant, the property was left in excellent condition after a one year tenancy. However, because I decided not to renew, it appears that Savills / my Landlord are trying to punish me through making unreasonable claims on the deposit. The exit inventory was inaccurate and some of the claims are excessive and untrue.We are still in dispute, despite the tenancy ending at the start of April.In summary, my advice would be NOT to use Savills under any circumstances.

Kevin · 19 July 2019

★★★★★ 5/5

Google

If I could give Savills 10 stars I would - from the initial marketing of my property through all the mass of paperwork, Stuart and his team have been more than helpful and I would wholeheartedly recommend Savills (Ealing) for their professionalism and understanding of the property market

Sylvia · 23 October 2022

★★★★★ 5/5

Google

From the start of the tenancy application to the end of the process, Savills Ealing has managed to make our move very smooth and secure. A big THANKS from my family to Toby and the team we definitely recommend Savills Ealing to anyone looking to rent a flat.

Harris · 23 October 2022

★★★★★ 5/5

Trustpilot

Savills did a phenomenal job

Savills did a phenomenal job selling our gorgeous garden apartment. They really succeeded where others could not, using creativity and technology to ensure we put our best foot forward. Professional, attentive, smart, and everything else you could ask for from an agent, Claire, Kitty and their team delivered a great result. We wish them the best of luck as they grow Savills Mayfair from strength to strength.

Daniel · 20 June 2022

★★★★★ 5/5

Trustpilot

Excellent service from the property…

Excellent service from the property management team over the last 4 years. Prompt, professional and attentive. Just about to embark on a new let on my apartment, again through Savills.

James · 4 December 2024

★★★★★ 1/5

Trustpilot

Unless you have a property worth a…

Unless you have a property worth a million plus honestly don't bother. Stuck up and made me feel ashamed about my property and where I lived. I was left feeling like I made the biggest mistake buying my home but got other estate agents involved and their mindset and presentations were 100% better. Savills are the biggest time wasters

Kriss · 12 April 2023

★★★★★ 5/5

Trustpilot

I had the best experience with Tessa…

I had the best experience with Tessa from Savills selling our flat in Battersea. She did such a fantastic job over a short period of time. Tessa was helpful, prompt, amazing at communication, and going above and beyond. Highly recommend :)

Zeynep · 10 June 2023

★★★★★ 1/5

Trustpilot

Does not care about tenant's right at all

Not a nice experience renting from Savills branch close to bishop park at all. First of all no one explains their renting procedure to us at the beginning so we assumed it is the same with other agencies. Turned out it is not. Payment before contract seems to be the norm around there. They pushed us paying deposit and refused to explain what the deposit is for and how it works. a few days after us paying they sent us all the documents explaing what this deposit is for and it is none refundable. Then further down they played the same trick again telling us we have to pay the full down payment without a contract signed between landlord and us. Then after payment they didn't bother to tell us anything about moving in process. We had to chase them what time and where we can collect keys then they said Landlord already booked 9:30am on the day. Apparently they thought there is no point asking us if that is a good time and just decided on their own and didn't even bother to tell us the time if we didn't ask.

C · 5 June 2019

★★★★★ 5/5

Trustpilot

Aliya has been great to work with…

Aliya has been great to work with managing my property, any problems they communicate well. It’s peace of mind, knowing my properties and safe hands. They found me great tenants.

Oliver · 29 February 2024

★★★★★ 5/5

Google

I have recently had a great experience renting a property through Savills Ealing. Paul was fantastic throughout and I would not hesitate to recommend him/them to anyone looking to rent in the area.

Alex · 24 October 2018