Trusted Agent profile · Ealing

Savills Ealing reviews

4.2

★★★★★ Great

1,994 reviews across 2 platforms

3 The Green, London, W5 5DA, Ealing, W5 5DA

Savills's office in Ealing, at 3 The Green, is rated 4.2 out of 5 across 1,994 reviews on two platforms, including 181 Google reviews rated 4.7.

Google logo

4.7 / 5

181

Reviews on Google

This office

Trustpilot logo

1,813

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and professional

My experience with Savills was very positive and everything went well. I was in contact with Jess Exley, who was very helpful, supportive and answered all my questions. My case was a bit difficult, as I was about to move to the UK from abroad and was not familiar with the processes. She explained everything in detail and was responding to me quickly and in a professional manner. I felt that I can trust her and this made the moving out process smoother for me. I definitely recommend her!

Katie · 18 October 2022

Agent replied · 23 October 2024

Thank you so much for your kind words, it's great to hear that we made things that bit easier for you and it was a pleasure to be able to help.Regards,Jess

5/5

Trustpilot

We had an unfortunate situation with a…

We had an unfortunate situation with a person who was renting our flat. All looked bleak and costly to us. However dealing with Philip Theodorou from Savills helped greatly to manage the situation and reduce our costs and have a better conclusion with this challenging situation.

Sakis · 27 November 2024

Agent replied · 23 December 2024

Thank you so much for your review, Sakis. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Excellent experience

We were lucky to find a great property marketed by Savills. I would like to thank Ms. Yato Konde in particular for making our move in a speedy process. She has been so helpful and she promptly provided all the support that we needed to settle in.

Azari · 12 November 2024

Agent replied · 23 December 2024

Feedback is an invaluable reminder of the things that are important to our clients, Azari. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Great support from Savills Stow

We have recently exchanged on a property through Savills, Stow and have had the most amazing support from Kay and the team. Responses have been thoughtful, practical and prompt at every stage. This has really helped take the stress out of moving - thanks so much!

Kate · 22 February 2024

1/5

Trustpilot

We don’t exist

As property Management at the courtyard Brighton they are 1/5. The cleaner has gone awol as I have people looking for them. No wonder they are billion pound company. I put them on par with clarion housing. Non existent. Long as dough hits there accounts they don’t care.

Mr · 27 October 2024

Agent replied · 23 December 2024

Thank you for raising this, we would like to investigate and provide a resolution to the cleaning issue. Please email full address and any other information to socialmedia@savills.com so we can look into.

5/5

Trustpilot

Savills manage the property we rent and…

Savills manage the property we rent and wherever we have issues our property manager Tami is super quick and helpful in dealing with them. We recently had a leak that was impacting the flat below and Tami got someone sent out within 24 hours! Great service :)

Charlotte · 24 January 2024

5/5

Trustpilot

Millie was great!

Millie was great - found us a beautiful home that matched our needs perfectly, then worked with the seller to get the price where we needed it to be. She was knowledgable about the area and very responsive whenever we had a question. Great job Millie!

Steve · 9 December 2019

Agent replied · 23 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Ellis

I have been an extremely lucky person to have had Ellis at the knutsford office helping me through a very stressful time with our purchase of 7 Millbank Close she has always and still is pleasant and very informative every time I have spoken to her.. moving house is very stressful and it certainly has for us as we have lived in our present house 50 years but Ellis always put my mind at rest as our sale had lots of delays. So thank you Ellis your a star. Ann vickers

Ann · 11 December 2018

5/5

Trustpilot

Fantastic service!

We were wonderfully taken care of at Savills, our case got sorted quickly and it was given the urgency it needed when the time came. Katie and Rosie were both lovely people; very patient, professional and really sweet. Would recommend!

Izzie · 14 July 2021

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

My wife and i I've had the pleasure of dealing with Paul Leslie at this branch. Having dealt with, and was let down by, a number of estate agents in the past I can honestly say that dealing with Paul was a relief. He made the entire process of renting first home together seems like a breeze. He truly goes above and beyond and takes the time to build a genuine long lasting relationship with his clients. We would highly recommend Savills Ealing branch.

Safi · 24 October 2018

5/5

Google

I am currently based overseas and has Savills in Ealing to take care of all the leasing matters for my flat, as well as managing it during the leasing period. Paul Leslie, my estate agent, and his team member kept me updated throughout the whole leasing process promptly and I am so glad that the process went smoothly. I would highly recommend Paul if you are looking for a estate agent in the area and am happy with the professional services provided by Savills.

Duncan · 24 October 2018

5/5

Trustpilot

Thank you Faith for all your hard work…

Thank you Faith for all your hard work in helping to secure new tenants for my property. You have been so helpful throughout the process and I really appreciate all your guidance and support. Many thanks!

Helen · 1 March 2022

Agent replied · 23 October 2024

Thank you for your kind words. I am glad to have been able to help you and hope to work with you again in the future.Regards,Faith

1/5

Trustpilot

TRASH AGENCY

I highly do not recommend taking this agency for your rental, because:1/ Some of their workers are VERY EXTREMELY RUDE and take their sweetest time to reply to mails.2/ They will give you the STUPIDEST excuses that they cannot reach the landlords.3/ They will keep you without a precise response.4/ They will not allow you to break your contract.

Ashley · 4 April 2024

Agent replied · 23 October 2024

Hi Ashley, thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and for bringing your concerns to our attention.We would value the opportunity to learn more about your experience; please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Savills' customers satisfied

Savills have been very supportive in managing the sale of our property, and particularly in keeping the chain of sales in place with all of us moving forward. Their marketing advice was first-rate and promotional literature was produced rapidly and to an excellent standard. They arranged and supported an ambitious programme of viewings which resulted quickly in a successful sale. In the ensuing pre-contract period we have valued highly their continued expert advice. They have provided a comprehensive service which we would recommend highly.

Mark · 25 August 2022

Agent replied · 23 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. We wish you all the best for the future.Regards,Savills

5/5

Trustpilot

Rosanna was incredibly helpful and an…

Rosanna was incredibly helpful and an absolute pleasure to speak with. She helped us secure our dream home within 24hrs and was really in our corner. I could not recommend her and the Savills team more.

Emily · 16 February 2022

Agent replied · 23 October 2024

Thank you for your kind words! Finding a home can be very stressful so I'm very glad to have been able to help. Please feel free to reach out with any further questions.Regards,Rosanna

5/5

Trustpilot

Marlow Office: They did what is says on the tin!

Alex, Mairéad, Richard and the team in Marlow were first class. They kept us informed, liaised with all parties, chased when necessary and answered our phone calls quickly. The end result? Our house was sold. Objective achieved!

Duncan · 20 December 2021

Agent replied · 23 October 2024

Dear Mr and Mrs Bloomfield, thank you very much for your positive review, it was a pleasure to work with you on the sale of your home. All the best to you in your new home, with kind regards, Richard and the team at Savills Marlow

5/5

Trustpilot

Dedicated Property Management

Property management can be a thankless task but Olivia Hill is so good, you have to thank her! Thank you for the dedicated management of the apartment I live in. It's greatly appreciated

Matt · 6 July 2022

Agent replied · 23 October 2024

And thank you for your review, I really appreciate it, it was a pleasure to work with you.Regards,Matt

5/5

Trustpilot

Rented a house through Savills

Rented a house through Savills. Great experience, everything went through quickly and smoothly. Thank you to Olivia Thomas and the rest of the lettings team.Sasha

Sasha · 24 April 2023

Agent replied · 23 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations. Regards,Olivia

5/5

Trustpilot

Moving Home

In a market where Rental Properties attract a lot of interest, Savills were very helpful in helping us secure a property straight away with the minimum of fuss. Monika made the whole process very simple.

Craig · 23 March 2022

Agent replied · 23 October 2024

Thank you for your kind words. I know that finding a new home can be very stressful, so I am glad to have been able to help you with the process.Regards,Monika

1/5

Trustpilot

Zero stars from me.

I can’t give zero stars unfortunately. Savills valued our house at £450000 but three other agents valued at £600000!!. They said they’d provide a report but we heard nothing. Ours is a 4 bed house and they’d just sold a 2 bed house nearby for £425000. Appalling service.

Renny · 10 May 2018

Agent replied · 23 October 2024

We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.

5/5

Trustpilot

Fantastic firm

Fantastic firm . I’ve been letting apartments through them for a few years now and I have found Robert Lerner excellent to deal with. He always finds me superb tenants and achieves the appropriate rent. Well done to Robert and the team .

Ian · 27 March 2024

1/5

Trustpilot

Terrible company

Terrible company. We had an agent come to value our house. She seemed competent and appeared to be very interested in marketing the property. After an hour of talking through the details she said she’d arrange for photos to be taken and a contract to be sent out. Over a month later she still hasn’t been in contact and we have gone with a different agent. We expected more from a company with such a good reputation. Unfortunately, Savills also seem to think it's my responsibility to contact them regarding this matter. If they were really interested in good customer service, they would check their records for SW Devon and contact me directly. As they have not done this, I can only assume that it is a regular occurrence and they therefore can not trace us in amongst all the other potential clients they have let down.

Mary · 1 August 2022

Agent replied · 23 October 2024

Thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can investigate.

5/5

Trustpilot

Sue at Savills

Sue, Graeme and the team at Savills were absolutely brilliant. Not only did they help us find our lovely new home, they were always happy to help with any request and quick to respond. Thank you!

Lucinda · 11 January 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave such a lovely review! Finding a new home can be a stressful time, so we are glad we were able to help you find yours. Congratulations on your new home!Regards,Graeme and Sue

5/5

Trustpilot

Excellent service

Paige is very professional with excellent communicational skills and took notice of our instructions and produced the best offers. She is very easy to deal with and I always impressed with her positive approaches.

WS · 20 April 2022

Agent replied · 23 October 2024

Thank you for your kind words. I am so pleased to have been able to help you and wish you all the best for the future.Regards,Paige

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