Trusted Agent profile · Ealing

Savills Ealing reviews

4.2

★★★★★ Great

1,985 reviews across 2 platforms

3 The Green, London, W5 5DA, Ealing, W5 5DA

Savills's office in Ealing, at 3 The Green, is rated 4.2 out of 5 across 1,985 reviews on two platforms, including 181 Google reviews rated 4.7.

Google logo

4.7 / 5

181

Reviews on Google

This office

Trustpilot logo

1,804

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

The best management service by Tami Falzon

The best management service by Tami Falzon…We have had numerous managing agents over the years (with Savills and other agencies) and Tami has been the best by far. She is extremely proactive, diligent and professional. We had an issue with the washer dryer not working and the handymen sent by the insurers were refusing to complete the job due to unreasonable reasons. Tami not only sorted this out with the insurers but also made formal complaints and got me a refund - which was totally unexpected and much appreciated. Thank you for your wonderful service, Tami.

GR · 14 June 2023

5/5

Trustpilot

Monique Craib's attitude towards her clients is exemplary

Monique has been in charge of the flat's management since January 2022 and has made a significant positive difference in dealing with of all housing-related issues and situations, thus improving the image of the company, too. She does her utmost to take into account her clients' requests, handles them with flexibility and with a high level of professionalism, closely follows the appointments with the contractors. She is a great asset to Savills team and an absolutely positive experience to work with.

E · 7 June 2023

5/5

Trustpilot

Reletting our property

Tenants decided to move as they had to relocate and the end of tenancy was well handled and in particular the reletting process was very efficient only taking 48 hours as a result of presenting the property to the right audience. The result was an increased rental and the new tenant moving in within 48 hours of the exiting tenants moving out. Well done to Holly Goodge and her team and in particular George Prior. Good job.

Mr · 25 August 2023

5/5

Trustpilot

Pro-active and efficient communications

We were very happy with the service that George Hill, Savills, Truro provided.George was an excellent and very timely communicator and very pro-active with both us, the sellers, as well as the buyers. We would not hesitate to recommend Savills, Truro, George Hill in particular. We would also recommend Savills as, in our experience, they have a “long-reach”, which was vital for the sale of our property.

Mr · 22 October 2020

Agent replied · 23 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Simply the best!

Savills, and in particular Tessa we’re superb in helping sell our property. Superbly professional and definitely the best estate agents in the UK. Tessa, helped us achieve a great price and looked after us with care and attention throughout the process. Thank you so much Tessa, you are a superb estate agent. Thank you, Paul

Paul · 7 October 2022

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Tessa

5/5

Trustpilot

Savills' property management is great

Savills' property management is great. I would like to thank Fiona Wither for her excellent service and prompt communication in managing my flat. I highly recommend Savills for their professionalism and care.

Baha · 30 May 2024

Agent replied · 23 October 2024

We really appreciate your kind feedback, Baha. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

HIGHLY RECOMMEND

Savills Truro were brilliant from start to finish. Following a good valuation and marketing strategy, George and Sean were always on hand, dealing with all communications patiently and efficiently. They offered good advice and support when needed, resulting in a smooth and quick sale. Lovely Sarah who carried out the viewings was knowledgeable and professional. A very experienced and approachable team.

T · 14 December 2021

Agent replied · 23 October 2024

Thank you for your kind review. We are all delighted to have achieved such a successful sale for you and look forward to the opportunity of working with you again!Regards,George, Sean, Sarah and team

5/5

Trustpilot

Tami has been an amazing property…

Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!

Rebekah · 4 May 2024

Agent replied · 23 October 2024

Thank you so much for your review, Rebekah. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Rebecca - Property Manager

Rebecca is an incredible Property Manager. Her customer service skills, communication skills and Professionalism are exceptional! She is incredibly committed to her role as a Property Manager and clearly takes pride in her role. From my numerous conversations with Rebecca, she has always presented solutions to my problems and as a Full-time working Healthcare Professional, this is extremely important to me. Thank you Rebecca!

Preeti · 5 May 2021

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service, Preeti!Regards,Rebecca

1/5

Trustpilot

Is Savills typically this terrrible ?!

No one showed up for a scheduled valuation on an agreed date and time without explanation, while I had to take time off from work. I sent them a couple of follow-up emails to find out the reasons, but again, no replies. I am honestly shocked by such sub - standard service and unprofessional behaviour from Savills. I hope they can give me an explanation why this can happen, if they really have customer service, not just a cheap apology.

Xia · 19 May 2024

Agent replied · 23 October 2024

We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. Your review has been taken seriously, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Highly recommended Paige and Savills

We had a great experience with Paige when we were looking to rent in a market with a lopsided supply. She took the time to understand our requirements and was able to find the perfect home. I would highly recommend Paige and the entire Savills team to help in your search.

Ashwini · 1 February 2023

Agent replied · 23 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you.Regards,Paige

5/5

Trustpilot

Oliver Hudson

Oliver Hudson, our property manager in the past one year , is very responsible and always on top of any issues we have with our property. He is always very committed to resolving the issues ( be it tenancy feedback, issues with council tax, or utility bills or tax issue ). And his response is very fast. His biggest strength is his ability to work well with other stakeholders to resolve critical tasks or issue. He is definitely the "go to " person in Savills.

Chong · 16 May 2024

Agent replied · 23 October 2024

Thank you so much for your review, Chong. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Emma and tommy have been amazing help…

Emma and tommy have been amazing help from start to finish cant thank them enough! And amazing customer service.

Cara · 21 April 2026

Agent replied · 27 May 2026

Thank you for taking the time to review our service, Cara - feedback is always incredibly helpful. I’m delighted that we met your expectations.

1/5

Trustpilot

Savills is INCORRECT, UNFAIR agency

WARNING LANDLORDS!!Savills is an incorrect, unable agency. As landlords, we are still waiting for our float MONEY back nearly for a month, but nothing has happened. (Anyway, is there any reason that a property agency holds back money on a landlord, who gave authority for withdrawing any ammount needed from the letting fee....?!) They are not just EXPENSIVE, but treat us unfairly! We decided to leave them as we think paying out our 3 months income for them, and having the half a year report after 9 months and several emails and calls......it is just not in balance.So now we are repairing the flat after the tenant who they placed to us left, we are paying the contractors, but Savills is still HOLDING BACK OUR MONEY, not sending it back to our account even after several calls, emails ....we think it is even unlawful! 🤔

Ms · 8 May 2024

Agent replied · 23 October 2024

Hi Agnes, we did respond to your review of 29 February and asked for more information in order to provide a resolution, but we heard nothing back. Please email us direct at socialmedia@savills.com so we can investigate as a matter of priority.

5/5

Trustpilot

Tom Edwards - excellent from start to finish

Tom Edwards and his team provided a first rate service and reinforced our previous Savills experience which was similarly excellent. From initial engagement through to finalising the offer we felt confident that the right agent had been chosen. The depth and breadth of local market understanding highlights for us that Savills is the obvious choice.

K · 9 August 2022

Agent replied · 23 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.Regards,Tom

5/5

Trustpilot

4 St Peters Villas Sale

We were delighted with the service we got from Christopher and his team at Savills. Our sale was a long and drawn out process with complications at our buyers end but we got there in the end due to skilful negotiation and mediation by Christopher. We would happily recommend Savills to any buyer or seller.Janie & Jeremy Woolfenden

Mrs · 21 March 2022

Agent replied · 23 October 2024

I am delighted to have been able to help you with your sale. Thank you for taking the time to leave such a lovely review, and I hope to work with you again in the future.Regards,Christopher

5/5

Trustpilot

Very helpful all the way through

Very helpful all the way through. Because there were developers at one end of the chain it was not altogether easy but George Hill kept control all the way through, was always helpful, open with everything and he and his staff were excellent with us. Stephen (Yeomans)

MR · 15 May 2023

Agent replied · 23 October 2024

Thank you for your lovely review, Stephen. It was a real pleasure being able to help you and wish you all the best.Regards,George

5/5

Trustpilot

5-star experience from Terence Lane

I am really happy and thankful to have Terence Lane as our property manager. He is so professional, patient and helpful all the time. He is really active in replying all the questions from me and proceeding the whole process of inventory check as well as the refund return. Thank you so much Terence!

Fu · 12 September 2022

Agent replied · 23 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Terence

5/5

Trustpilot

Shan Elario

He was always ready to help and assist constructively and responded promptly, he was polite and courteous

Tony · 2 May 2026

Agent replied · 27 May 2026

We are so pleased that everything worked out successfully for you, Tony. Thank you for providing us with an update and for taking the time to review our service.

5/5

Google

We had a great experience buying our property through Savills. Lewis was so helpful every step of the way during what was an unfamiliar process to us. He always had time for us and we really appreciated how straightforward he was. He went above and beyond to make the sale happen. We didn’t always have the best experience with estate agents during our property search, so we are really glad we were working with Lewis when buying our home. Thank you, Lewis!

Iona · 12 April 2023

5/5

Trustpilot

Excellent service provided by Vivian Yip

This company helped me find a property to rent last year and at the end of the tenancy I was very happy with Vivian Yip's ability to keep in touch with me throughout the two months, including how to check out of the tenancy, how to clean the property and how to pay for the fees, I wouldn't have been able to check out of the whole property so easily without her help. I would not have been able to get out of the property without her help. She also kept in touch with me during the rental period to make sure that everything was going well, thank you very much for her service and thank you to Savills for helping me to find a property to rent.

Ruize · 26 July 2025

5/5

Trustpilot

Abigail Homer was the agent in charge…

Abigail Homer was the agent in charge of selling our home. She was a pleasure to deal with, so personable and efficient. She was persistent in following up with our solicitor when we had delays. I can highly recommend her and also the company, Savills. They were excellent from start to finish.

Mrs · 19 November 2022

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Abigail

5/5

Trustpilot

Lauren TVC

Lauren was attentive and easy to deal with throughout.Would have her property manage again. Lived in TV Centre. TopThanks.

Miles · 27 November 2024

Agent replied · 23 December 2024

Thank you for taking the time to review our service, Miles - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

I would definitely recommend Savills…

I would definitely recommend Savills for their excellent service in helping me find and purchase a new home.The home buying process can be stressful, but Valentin Nedea made it as easy as possible for me. He handled all negotiations, and he was always available to provide guidance and support. I felt like I could trust Savills and Valentin to represent my best interests, and I was confident that they would get me the best possible deal.

Heena · 25 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Ealing

How many reviews does Savills Ealing have?

Savills's Ealing office has 1,985 reviews across two platforms: 181 on Google, 1,804 on Trustpilot (across the whole business).

What is Savills Ealing's rating?

Savills Ealing is rated 4.2 out of 5 across all 1,985 reviews, and 4.7 out of 5 on Google from 181 reviews.

Where is Savills's Ealing office?

Savills Ealing, 3 The Green, London, W5 5DA, Ealing, W5 5DA.

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